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Hyatt Ziva Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Travel Ambassadors - Vacation Couple

We recently sent our Travel Ambassadors to the Hyatt Ziva Cancun. Here is their video...


Overview
Hyatt Ziva Cancun is surrounded by the crystal clear waters of the Caribbean, every room offers an unparalleled view of the sea or lagoon. With an extensive selection of all-inclusive dining options and many activities, sports, and entertainment options available any time of day or evening it is a spectacular vacation getaway.

Now introducing Hyatt Ziva Cancun Turquoize!

Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is the new adult-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS an oversized balcony with a private hot tub and seating section. Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. Exclusive private check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to spa.

Location: only 5 min away from Cancun's main entertainment district, 20 min from the airport.

Highlights
  • Free WiFi throughout hotel
  • All Inclusive 24 hours
  • Awarded with the "AAA Four Diamond Award" 
  • Borders 2 beaches
  • Room service 24 hours a day
  • Three infinity pools
  • "Zen Spa"

tripadvisor Traveler Reviews
  • Erin F : West Palm Beach, Florida
Great location!

The Ziva is in the perfect location. We really love going here. You are close to the tourist strip, the ferry to Isla Mujeres, and a short cab ride to downtown Cancun. We prefer the club tower as it is quieter than the pyramid, and the view is stunning. The food is good and the staff is pleasant.

  • Selina M :
Best vacation!!!

Hyatt Ziva is an incredible resort! The service is amazing and all the staff running the pool activities are superb, ( Emiliano adds so much enjoyment and laughter to the day). We especially enjoyed the spa, Yessica was an amazing massage therapist! The aqua strong water fitness was impressive and a great exercise, great job Gia for bringing this to the resort! In addition, yoga in the mornings was so relaxing and enjoyable thanks to the amazing instructor! Overall, we had a great time and will visit again!

  • GroovyDi :
Can't Ask For Better

This was our second visit this year to the Hyatt Ziva in Cancun. This time we stayed in the Tourquoize Tower; it's over rated. We got the same great service and beautiful room in the upgraded suite we booked on the first visit. I've stayed at the Hyatt Zilara a few times as well and while it's also a great hotel with great service, I'd still choose the Ziva. I have no complaints about the service whatsoever. Upon check-in we were greeted by our butler; soon after settling in we determined that there was a mildew-like smell from moisture in the room. We called for the butler from the tablet provided in the room and she had us moved right away with no question. Their famous saying is, "It's a pleasure," and they always make you feel like they take pleasure in helping you. The food here is far above the average all-inclusive hotel food. The culture of the the staff has been cultivated to be friendly, personable and helpful with a smile and the special hand-over-heart greeting whenever they encounter you is very welcoming.

  • EatDrinkTravelDream : North Carolina Coast, North Carolina
Amazing Resort!

I was excited to be joining a few friends at Hyatt Ziva for a few nights, but had no idea what to expect. All I knew was that it was an all inclusive hotel in Canun. The place was absolutely amazing. It blew me away!There are too many great things for me to mention them all. The service was beyond anything I've experienced. Everyone who worked there seemed to genuinely enjoy themselves, and their happiness was contagious. Our room, in the adults only Turquioze section, was incredible. There was a hot tub on the balcony, and steps leading to a pool from there...All in all, the entire stay was perfect. I can't imagine there being a better place in the area.

  • TravelLightAndWell :
Excellent family friendly Hotel

Room felt almost brand new, very clean and nicely appointed. Bathrooms were a nice size and ocean front didn't hurt either. Resort was one of the best all inclusive properties we have been to. Better than sandals, beaches, club med etc. Food available was everywhere from the resort to beach side. Have been to many resorts and this one has continued to stand out in my mind. Would definitely return to this wonderful hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner, plus snacks
  • A la carte lunch and dinner
  • 24 hr room service
  • Domestic & International drinks, including House wine
  • In-room mini-bar stocked w/water, juices, soft drinks & beer
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Ocean trampoline
  • Water polo
  • Introductory scuba diving lesson in pool
  • Aquafitness
  • Daytime tennis
  • Bicycle rentals
  • Daily activities
  • Nightly entertainment

  • 547 rooms in two 12-storey buildings
  • Buffet and a la carte restaurants
  • 24 hr room service
  • Bars including Swim-up bar
  • 3 infinity pools
  • Tennis courts
  • Fitness facilities
  • Sauna/Steam room
  • Shopping on-site
  • Beauty salon
  • Spa
  • Free WiFi internet
  • Dry cleaning service (fee)
  • Medical services (fee)
  • 18-hole golf course nearby

Standard 

  • 1 king bed or 2 double beds
  • Air-conditioning
  • Satellite TV
  • WiFi
  • Fully stocked Mini-bar
  • In-room safe
  • Spa-like bathroom
  • Hairdryer
  • Garden view with terrace or resort view with balcony

Club Ocean Front

  • 1 king bed or 2 double beds
  • Air-conditioning
  • Satellite TV
  • WiFi
  • State of the art espresso machine
  • Exclusive Ziva Club Level lounge with premium drinks and appetizers
  • Fully stocked upgraded Mini-bar
  • In-room safe
  • Spa-like bathroom
  • Hairdryer
  • Caribbean sea view with private balcony
  • Personalized concierge service
  • Bottle of sparkling wine

Swim-up

  • 1 king bed with queen size sofa bed or 2 double beds
  • Air-conditioning
  • Semi-private pool access
  • Floor to ceiling windows with blackout drapes
  • Satellite TV
  • WiFi
  • Fully stocked upgraded Mini-bar
  • In-room safe
  • Spa-like marble bathroom 
  • Hairdryer
  • Caribbean sea view with private balcony

Suites

  • 1 king bed with queen size sofa bed
  • Two floors with two private balconies
  • Air-conditioning
  • Floor to ceiling windows with blackout drapes
  • Satellite TV
  • WiFi
  • Fully stocked upgraded Mini-bar
  • In-room safe
  • Spa-like marble bathroom 
  • Hairdryer
  • Caribbean sea views

Turquoize

  • 1 king bed or two double beds
  • Adults-only (18+)
  • Private balcony with hot tub
  • Private transfers from Cancun airport
  • Private VIP check-in and reception area
  • Access to Hyatt Zilara Cancun restaurants for dinner with reservation
  • Located in adults-only tower
  • Private access to rooftop infinity pool and Punta Vista bar
  • Priority seating at Tradewinds restaurant
  • Private elevator with exclusive direct access to Zen Spa
  • Air-conditioning
  • Floor to ceiling windows with blackout drapes
  • Satellite TV
  • WiFi
  • Fully stocked upgraded Mini-bar
  • In-room safe
  • Spa-like marble bathroom with walk-in shower
  • Hairdryer
  • Caribbean sea views

Restaurants

La Bastille

  • A la carte for dinner
  • French
  • Dress code is dressy casual

El Mercado

  • Buffet for breakfast, lunch and dinner
  • International cuisine
  • Dress code is casual for breakfast and lunch, dressy casual for dinner

The Moongate

  • A la carte for dinner
  • Asian Cuisine
  • Dress code is dressy casual

Tradewinds

  • A la carte for breakfast, lunch and dinner
  • Steakhouse
  • Dress code is casual for breakfast and lunch, dressy casual for dinner

Lorenzo's

  • A la carte for lunch and dinner
  • Italian
  • Dress code is casual for lunch, dressy casual for dinner

Habaneros

  • A la carte for lunch and dinner
  • Mexican

Chevy's

  • A la carte for lunch and dinner
  • American
  • Dress code is casual for lunch, dressy casual for dinner

Pasteles

  • Sweets shop

Casa Cafe

  • Cafe

Bars

  • Saasil Lobby bar
  • Juana MargaritaTequila bar
  • Tres CerveZa's Sports bar
  • Punta Vista Poolside bar
  • Dips & Sips Swim-up pool bar
  • 24 Horas 24-hour lounge
  • Bar del Mar Poolside bar
For the Kids - KIDZ CLUB for ages 4-12, pool area, tree house. Babysitting services available (fee).

Hyatt Ziva Cancun offers the following Zen Spa facilities and treatments:

Facilities 

  • Massage rooms
  • Beauty salon
  • Gym
  • Hydrotherapy circuit
  • Cool plunge pools
  • Whirlpool bath
  • Sauna
  • Steam Rooms

Massages

  • Swedish massage
  • Deep tissue massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Maternity Massage
  • Foot tense massage
  • Aromatherapy massage

Facial treatments

  • Illuminating facial
  • Deep cleansing
  • After sun facial
  • Anti-ageing facial
  • Caviar facial
  • Stem cell facial 
  • Organic eye treatment

Wraps

  • Soothing water lily wrap
  • Aromatic mud wrap
  • Seaweed wrap
  • Chocolate & mint body wrap
  • Green coffee wrap
  • Anti age body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up


Wedding and Honeymoon Bonus - Please inquire for details. Request at time of booking. Requires proof of marriage certificate at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Hyatt Ziva Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hyatt Ziva Cancun
Blvd. Kukulcan, Manzana 51, Lote. 7 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.