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Hyatt Ziva Cancun Featuring Turquoize

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Overview

Hyatt Ziva Cancun is surrounded by the crystal clear waters of the Caribbean, every room offers an unparalleled view of the sea or lagoon. With an extensive selection of all-inclusive dining options and many activities, sports, and entertainment options available any time of day or evening it is a spectacular vacation getaway.

Now introducing Hyatt Ziva Cancun Turquoize!

Hyatt Ziva Cancun's Turquoize is like a resort within a resort. It is an adults-only, all beachfront tower with nearly 700 square feet of inspired design living area PLUS an oversized balcony with a private hot tub and seating section. Even the bath offers dazzling ocean views with its unique floor to ceiling glass corner shower. Exclusive private check-in and reception area, exclusive adult only dining, and rooftop infinity pool. Rooms have direct elevator access to the spa.

Location: only 5 min away from Cancun's main entertainment district, 20 min from the airport.


Highlights
  • Free Wi-Fi throughout hotel
  • All Inclusive 24 hours
  • Awarded with the "AAA Four Diamond Award" 
  • Borders 2 beaches
  • Room service 24 hours a day
  • Three infinity pools
  • "Zen Spa"

tripadvisor Traveler Reviews
  • steven b :
Anniversary trip

Last year we got married at this beautiful resort and had the perfect destination wedding. So this year we returned to celebrate our Anniversary and it surpassed our expectations. The service is first rate from Alexander the General manager to Sofie and Viviana at El Mercado, Isaias our room assistant, Alexander Raul and Christian at Habaneros and Ava at the pool!! I can see why it is such a popular resort the facilities service are excellent and we can't wait to return.

  • Pnguyen10 : Houston, Texas
Not full, really all inclusive. Walk-able to town

It was not busy at all (Oct 2017). We were always treated well. Tip often & early to receive a whole lot better service. No issues. The food is exquisite. There was lots of restaurants to try out in the all-inclusive package. We were also able to watch US baseball & football with unlimited beer/bar food (must try sweet chicken wings). The French restaurant is also tasty but does take a while to serve with big groups. I would definitely come back.

  • julietS583AD : Phoenix, United States
wonderful family vacation

Had boys ages 5 and 9 that enjoyed Kidz Club which allowed us some alone time. The beaches are amazing and all loved the iceberg and trampoline (adults and kids!). The location of the beach is wonderful as it has a calm side that is protected from waves so children can play. We will definitely be back.

  • Amanda D :
The BEST

We had a great time at the Hyatt ZIVA Cancun. The hotel is clean, comfortable, and the entire staff is excellent. A special shout out to the entertainment staff: Magic, Emiliano, Mayra, Andrea, Andres and Carlos, thank you for making this trip so much FUN! Never a dull movement at the Hyatt Ziva Cancun. I will definitely be back for another week in paradise.

  • laurellittlev :
Hyatt Ziva

As good as it gets!! Great rooms, incredible view, good food and drinks!! I will definitely be back!! The staff are very accommodating and extremely willing to help you in any way possible. It is a bit pricey, but well worth the money!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner, plus snacks
  • A la carte lunch and dinner
  • 24 hr room service
  • Domestic & International drinks, including House wine
  • In-room mini-bar stocked w/water, juices, soft drinks & beer
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Ocean trampoline
  • Water polo
  • Introductory scuba diving lesson in pool
  • Aquafitness
  • Daytime tennis
  • Bicycle rentals
  • Daily activities
  • Nightly entertainment

Guests staying in "Turquoize Category" will receive the following inclusions:

  • Private transfers for guests staying minimum of 4 nights or more* 
  • VIP check-in and reception area
  • Personalized and professional butler and concierge services
  • Lavish bath accommodations offering stunning ocean views with unique floor-to-ceiling corner rainfall showers
  • Exclusive access to the rooftop infinity pool with spectacular ocean views and private Punta Vista rooftop bar
  • Fine dining and preferred seating at "La Bastille", the elegant French restaurant for adults, as well as preferred seating at oceanfront Tradewinds
  • Private elevator with exclusive, direct access to Zen Spa and complimentary hydrotherapy circuit
  • Full privileges at nearby adults-only Hyatt Zilara Cancun

*The resort will arrange for the driver to meet the guests at the airport. For All Turquoize Guests, please contact eConcierge.zivacancun@hyatt.com for your Pre-Arrival Information. The Turquoize Experience features the e-concierge email; econcierge.zivacancun@hyatt.com that will be available 24/7.

  • 547 rooms in two 12-storey buildings
  • Buffet and a la carte restaurants
  • 24 hr room service
  • Bars including Swim-up bar, Microbrew
  • 3 infinity pools
  • Tennis courts
  • Fitness facilities
  • Sauna/Steam room
  • Shopping on-site
  • Beauty salon
  • Spa
  • Free Wi-Fi internet
  • Dry cleaning service (fee)
  • Medical services (fee)
  • 18-hole golf course nearby

Standard 

  • 1 king bed or 2 double beds
  • Air-conditioning
  • Satellite TV
  • Wi-Fi
  • Fully stocked Mini-bar
  • In-room safe
  • Spa-like bathroom
  • Hairdryer
  • Garden view with terrace or resort view with balcony

Club Ocean Front

  • 1 king bed or 2 double beds
  • Air-conditioning
  • Satellite TV
  • Wi-Fi
  • State of the art espresso machine
  • Exclusive Ziva Club Level lounge with premium drinks and appetizers
  • Fully stocked upgraded Mini-bar
  • In-room safe
  • Spa-like bathroom
  • Hairdryer
  • Caribbean sea view with private balcony
  • Personalized concierge service
  • Bottle of sparkling wine

Swim-up

  • 1 king bed with queen size sofa bed or 2 double beds
  • Air-conditioning
  • Semi-private pool access
  • Floor to ceiling windows with blackout drapes
  • Satellite TV
  • Wi-Fi
  • Fully stocked upgraded Mini-bar
  • In-room safe
  • Spa-like marble bathroom 
  • Hairdryer
  • Caribbean sea view with private balcony

Suites

  • 1 king bed with queen size sofa bed
  • Two floors with two private balconies
  • Air-conditioning
  • Floor to ceiling windows with blackout drapes
  • Satellite TV
  • Wi-Fi
  • Fully stocked upgraded Mini-bar
  • In-room safe
  • Spa-like marble bathroom 
  • Hairdryer
  • Caribbean sea views

Turquoize

  • 1 king bed or two double beds
  • Adults-only (18+)
  • Private balcony with hot tub
  • Private transfers from Cancun airport
  • Private VIP check-in and reception area
  • Access to Hyatt Zilara Cancun restaurants for dinner with reservation
  • Located in adults-only tower
  • Private access to rooftop infinity pool and Punta Vista bar
  • Priority seating at Tradewinds restaurant
  • Private elevator with exclusive direct access to Zen Spa
  • Air-conditioning
  • Floor to ceiling windows with blackout drapes
  • Satellite TV
  • Wi-Fi
  • Fully stocked upgraded Mini-bar
  • In-room safe
  • Spa-like marble bathroom with walk-in shower
  • Hairdryer
  • Caribbean sea views

Restaurants

La Bastille

  • A la carte for dinner
  • French
  • Dress code is dressy casual

El Mercado

  • Buffet for breakfast, lunch and dinner
  • International cuisine
  • Dress code is casual for breakfast and lunch, dressy casual for dinner

The Moongate

  • A la carte for dinner
  • Asian Cuisine
  • Dress code is dressy casual

Tradewinds

  • A la carte for breakfast, lunch and dinner
  • Steakhouse
  • Dress code is casual for breakfast and lunch, dressy casual for dinner

Lorenzo's

  • A la carte for lunch and dinner
  • Italian
  • Dress code is casual for lunch, dressy casual for dinner

Habaneros

  • A la carte for lunch and dinner
  • Mexican

Chevy's

  • A la carte for lunch and dinner
  • American
  • Dress code is casual for lunch, dressy casual for dinner

Pasteles

  • Sweets shop

Casa Cafe

  • Cafe

Bars

  • Saasil Lobby bar
  • Juana MargaritaTequila bar
  • Tres CerveZa's Sports bar
  • Punta Vista Poolside bar
  • Dips & Sips Swim-up pool bar
  • 24 Horas 24-hour lounge
  • Bar del Mar Poolside bar
For the Kids - KIDZ CLUB for ages 4-12, pool area, tree house. Babysitting services available (fee).

Hyatt Ziva Cancun offers the following Zen Spa facilities and treatments:

Facilities 

  • Massage rooms
  • Beauty salon
  • Gym
  • Hydrotherapy circuit
  • Cool plunge pools
  • Whirlpool bath
  • Sauna
  • Steam Rooms

Massages

  • Swedish massage
  • Deep tissue massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Maternity Massage
  • Foot tense massage
  • Aromatherapy massage

Facial treatments

  • Illuminating facial
  • Deep cleansing
  • After sun facial
  • Anti-ageing facial
  • Caviar facial
  • Stem cell facial 
  • Organic eye treatment

Wraps

  • Soothing water lily wrap
  • Aromatic mud wrap
  • Seaweed wrap
  • Chocolate & mint body wrap
  • Green coffee wrap
  • Anti age body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Wedding and Honeymoon Bonus - Please inquire for details. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Hyatt Ziva Cancun Featuring Turquoize
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hyatt Ziva Cancun
Blvd. Kukulcan, Manzana 51, Lote. 7 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.