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Iberostar Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Ibersotar Cancun is an OK choice for those looking for a place to stay. It's a beautiful resort. Their grounds are immaculate and well-maintained. The rooms follow suit as well. The best part of this hotel is that almost all of the suites have an oceanview. The food varied in quality. While there were some restaurants that show promise. There are some that could use improvement. The buffet restaurant tends to be a bit repetitive with their food choices. There are plenty of restaurants outside of the resort if you're looking for authentic Mexican fare.


Overview
Ideally situated between the azure Nichupte Lagoon and the sparkling turquoise waters of the Caribbean Sea, the Iberostar Cancun blends the quaint charm of a traditional Mexican hacienda with the modern features of a world-class facility. Their vast amenities include an 18-hole golf course, wellness spa, seven pools, water-sports, beach volleyball, a FIFA regulation-size soccer field, and a Kids Club, featuring an incredible water park plus activities for kids 4-11 years old.

Location: On the beach, 15-minute drive from Cancun International Airport.

Highlights
  • Free WiFi throughout hotel
  • Awarded with the "AAA Four Diamond Award" 
  • Room service 24 hours a day
  • Seven swimming pools
  • Onsite golf course
  • PADI certified diving centre
  • "Sensations Spa"

tripadvisor Traveler Reviews
  • Robert F :
Fun Times, Great Service

Disclaimer: This was our first visit to Cancun, so I have nothing there to compare the Iberostar to any other hotel/resort in Cancun nor anywhere else in Mexico. Our room was very nice and clean. We were excited to see how our housekeeper would fold a towel into our daily towel animal (elephant, bunny). Fridge was stocked daily with Coca Cola products, water & Dos Equis beer. Food was very good. The buffet restaurant had a huge variety at all meals. The steakhouse was very good, as well as the Japanese & French selections. The Mexican restaurant was under renovation, so we couldn't eat there. All of the bars & bartenders were excellent.The beach was groomed beautifully each night, & service there & poolside was great. We had a great time, & would love to go back sometime in the near future.

  • sasdsss4 : Newington, Connecticut
Incredible Vacation!

My wife and I visited the Iberostar Cancun resort from October 1st through October 10th and have nothing but great things to say about our time there. The resort is well kept and the entire staff is nothing short of fantastic. The food at the buffet is always very good (make sure that you get to the spaghetti bar!). Our room was great and was very clean. I would like to single out a few of the staff that made our vacation very special. First, there is Daniel in the main dining room who greeted us every morning with a smile and a handshake. Then there was Natalie at the concierge desk who was there for us no matter what our questions were. Norma was extremely helpful with her expertise in "technical" matters. Miguel was extremely helpful and helped us out with all of our requests. He went above and beyond at every turn. Lastly, we would like to say a special thank you to Edrie who, as always, treated us like family.I would also like to thank the entire staff at the golf course who accommodated me and my wife when we wanted to play golf on Sunday. All of the people at the golf course are extremely friendly and treated us extremely well.We can't wait to visit the resort again. Just a fantastic time all and all. Thanks to the entire crew at Iberostar Cancun for making everything so special for us.Doug & Sue Shumski

  • Julio L :
Paradise

I have never felt more relaxed in my life and do I visit this place can't wait to come back great staff with excellent customer service the food was great the drinks were excellent my room have an incredible View I would definitely recommend anyone to visit this place anytime

  • isabellalara1204 : Houston, Texas
Best vacations ever!!

We Just stayed at Iberostar Cancun for our honeymoon and everything here is Just like a dream! The staff is amazing they are all so fríendly and attentive we stayed in a villa and at our arrival guest services surprise us with a beautiful room decoration, strawberries and champagne such a nice touch! This is the best experience we ever had we really recommend this hotel to everyone, they just made our honeymoon so special we will remember this experience for ever!

  • Cholly851 :
Surprisingly awesome!

My boyfriend & I just stayed here a couple weeks ago. We were super surprised at how much we loved this place! The check-in went smoothly and we immediately set up all of our dinner reservations for the week. Our first room was next to a room that was being painted and all the fumes were blowing into our room so we asked the front desk if we could move & they were really helpful and switched our room for us. All rooms are Ocean View so that's a plus!The food here was actually great! The French restaurant was super good & the service here makes you feel important. The steakhouse was probably my least favorite but I liked the atmosphere. Our absolute favorite was Hibachi Grill, the food was awesome and the staff made it a really enjoyable experience. I can't remember the guy's name but he was at all the restaurants almost every day & always was super happy and energetic (I think his name was Fernando?). The pool here was one of my favorite I have been to. They have the infinity pool that the kids kind of stay away from so that's nice to enjoy a couple drinks by. Then they have smaller pool for the kids (or big kids - my boyfriend and I played water basket ball). If you have kids this an awesome property, the staff is constantly trying to get you involved in activities. The beach here is simply stunning as well. No complaints here - thank you Iberostar for an unforgettable experience!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, Lunch and Dinner daily
  • Snacks
  • Domestic and international drinks, 24 hrs a day
  • Room service 
  • Aerobics
  • Cycling
  • Volleyball
  • Billiards
  • Catamarans
  • Football
  • Gymnastics
  • Diving
  • Kayaking
  • Snorkeling
  • Table tennis
  • Tennis
  • Windsurfing 
  • Daily activities
  • Evening entertainment
  • 426 rooms
  • 4 a la carte restaurants (Mexican, Italian, seafood) 
  • 1 buffet & 1 snack bar
  • 5 bars, including Swim-up bar
  • 7 pools, including 1 Infinity pool
  • Outdoor whirlpool
  • Fitness Centre
  • Spa
  • Boutiques
  • Beauty salon
  • Supervised children's activities
  • Children's playground
  • Gift shop
  • Meeting facilities
  • Business centre
  • Free WiFi access
  • PADI certified diving centre (fee)
  • 18-hole golf course (fee)

Standard Ocean View Rooms

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Ocean view
  • Options with balcony are available
  • Max occupancy 4 persons

Garden View Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Garden view
  • Private balcony
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning and ceiling fan
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Nespresso coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Ocean view
  • Private balcony
  • Welcome gift
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean View Suite

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Beach towels
  • Ocean view
  • Private balcony with whirlpool
  • Max occupancy 4 persons

Superior Swim-out Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Access to garden with hammocks
  • Turndown service
  • Welcome gift
  • Ocean view
  • Swim-out access to private pool
  • Max occupancy 4 persons

Restaurants

Antiguo Laguito

  • A la carte for breakfast, lunch and dinner
  • International
  • Dress code is dressy casual

El Maguey

  • Buffet for lunch, a la carte for dinner
  • Mexican
  • Reservations required for dinner, dress code is dressy casual

Naga Hibachi

  • A la carte for dinner
  • Japanese
  • Reservations required, dress code is dressy casual

La Horma

  • A la carte for dinner
  • French & International
  • Reservations required, formal dress is required for dinner (long trousers and t-shirts with sleeved for gentlemen)

La Parilla

  • A la carte for dinner
  • Steakhouse
  • Reservations required, dress code is dressy casual

Carey Snack Bar

  • Snack bar

Bars

  • Las Palmas Lobby bar
  • Vertigo Sports bar
  • La Perla Swim-up bar
  • Robusto Cigar bar
  • Las Olas Terrace bar

Kids Deals - Kids pricing available, please inquire for further details.

For the Kids - Entertainment for Teens, Water park, Kids Club for ages 4-11

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Iberostar Cancun offers the following Sensations Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool bath
  • Rain shower
  • Plunge pool
  • Sauna
  • Gym
  • Beauty salon

Massages

  • Thai massage
  • Hawaiian Lomi-Lomi massage
  • Balinese or Indonesian massage
  • Ayurvedic massage
  • Four hands massage

Facial treatments

  • Rose hip facial
  • White tea facial
  • Facial for men
  • UV protection facial
  • Citrus and stone crop facial

Wraps

  • Natural chocolate wrap
  • Mate and coffee treatment

Other treatments

  • Herbal steam bath
  • Ocean bath
  • Floral foot bath
  • Balinese floral bath
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfoliation

Iberostar Golf Club Cancun 

  • Type of Golf Course: World Class Resort Course
  • Holes: 18
  • Par: 72
  • Slope/Rating: T: 121/71.1 B: 115/68.2 M: 113/69.3 F/Lds: 114/70.4
  • Yardage Tournament Tees: 6,734
  • Type of Grass: Paspalum
  • Reservations Required

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Cancun
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.