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Iberostar Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Ibersotar Cancun is an OK choice for those looking for a place to stay. It's a beautiful resort. Their grounds are immaculate and well-maintained. The rooms follow suit as well. The best part of this hotel is that almost all of the suites have an oceanview. The food varied in quality. While there were some restaurants that show promise. There are some that could use improvement. The buffet restaurant tends to be a bit repetitive with their food choices. There are plenty of restaurants outside of the resort if you're looking for authentic Mexican fare.


Overview
Ideally situated between the azure Nichupte Lagoon and the sparkling turquoise waters of the Caribbean Sea, the Iberostar Cancun blends the quaint charm of a traditional Mexican hacienda with the modern features of a world-class facility. Their vast amenities include an 18-hole golf course, wellness spa, seven pools, water-sports, beach volleyball, a FIFA regulation-size soccer field, and a Kids Club, featuring an incredible water park plus activities for kids 4-11 years old.

Location: On the beach, 15-minute drive from Cancun International Airport.

Highlights
  • Free WiFi throughout hotel
  • Awarded with the "AAA Four Diamond Award" 
  • Room service 24 hours a day
  • Seven swimming pools
  • Onsite golf course
  • PADI certified diving centre
  • "Sensations Spa"

tripadvisor Traveler Reviews
  • u youMaria Tere... M :
AAA+

This hotel is great because of the employees, so nice and attentive . The beach and the pools are very nice. The Kids club with Renata made a great stay for our 6 year old son. Good quality food and variety.Our room keeper Rosalinda was efficient and kept our space clean .A +, will return for sure!!!

  • Janene C :
Go with the beach front villa

When we arrived at Iberostar Cancun on May 19th, we decided to upgrade to a beachfront villa, #1002. The room was immediately available and we were able to check in by 10:30am. The villa was amazing and we really enjoyed being able to hop over to the beach bar, beach, and just chill in the private villa pool with drink service. Wendy and Angela were total gems!The Cons: The resort is showing some wear and tear and needs some maintenance. If you don't mind missing pool tiles or imperfect pavement, it's fine. The resort has many different levels and at night, not all of the stairwells are well lit. So, you have to watch where you are walking. The biggest disappointment was the bar service. The bartenders worked hard but were understaffed and did not seem to enjoy their jobs. The beach bar and swim up bars were crowded and additional bartenders would have been appreciated.The Pros: The servers in the restaurants are very friendly and try to be attentive (the buffet is understaffed at breakfast though and it is the only restaurant that serves breakfast). The pools and beach are wonderful with plenty of lounge chairs. Food was decent - typical all inclusive type food. The Star Friends entertainment staff was a blast. High energy and lots of fun.All in all the resort is a good value - a solid 3 stars. Would we return? Probably not. We prefer the Playacar area.

  • claire w : Boston, Massachusetts
Mother's Day Ladies Weekend Away

My friends and I are from Boston and we have been traveling to Cancun for our annual Mother's Day weekend each year for several years and have stayed in many resorts. I'd give this one 4 stars. Here are the pros: beautiful lobby bar , rooms were nice, beautiful grounds, food is good, great entertainment at night, staff are very nice. Nothing to complain about there. Pool water aerobics was fun each morning with Eduardo. He's great (oh and handsome..LOL) Here's a few cons: short staffed!!!! down at beach we found ourselves going up to the beach bar ourselves for drinks even after handing over hefty tips. We always tip no matter what..Why wouldn't you, these people work hard schlepping drinks back and forth in the hot sand. We couldn't get upset with the workers but they had too many to take care of. Another area short staffed was at two of the food stations (omelet station in the morning). They had one person making omelets with long line. The other omelet station never opened and it should have with the line. Same with the pasta bar at lunch, one person working it and he cleaned the pan after each dish he made for someone... Another con was when we checked in we couldn't even get decent time reservations for dinner and one restaurant was completely sold out until the following week when we would already be home ..I mean really? Long story short as different friends went to concierge, we were able to get better times AND reservations into the steak house for which they originally claimed was sold out. (What's up with that right?) That bummed us out when we arrived but it did work out in the end. We've traveled so much we just sucked it up and made the best of it. We always do. Anyone who is familiar with Cancun/hotel zone knows the water is horribly rough and dangerous so we expect that. Of course you are going to have your vendors trying to sell on the beach, but we found them to be very nice and not pushy at all. Perhaps we are just so used to them now, they don't bother us at all. We all said we'd have no problem returning to Iberostar again. We just like to try new places..

  • Eric T : Darby
Wedding 2016

Stayed at the Iberostar to witness the union of my best friend & his wife.The rooms were very spacious. From what I gathered the decor was modern. If you love All Inclusive....this is the spot for you. The grounds were manicured daily!!!While out getting in my morning walk, I noticed there was a Soccer Field.The Mexican buffet was magnificent. That is where I stayed at. Nice sports bar with pool table and TV's. Drinks there were Also made perfect. Fat Tuesday's and Senor Frogs are just a shuttle away.Downtown Cancun is 15-20 minutes away from the hotel.Hope this review will become useful to someone.Thank you

  • Bill456456 : Richmond, Virginia
Third visit, favorite resort in the world

Had a suite overlooking both the ocean and main pool. Huge balcony with hot tub. We have been at the end of all three wings, ocean front is the best. The hotel is very nice. The grounds are extensive and meticulously maintained. The staff is phenomenal. The matre d remembers us and he, plus everyone else provides simply outstanding service. The food is good. Specialty restaurants are nice, but we usually default to the buffet. I always look for something that can be improved, but here, there is nothing but the best. We will be back - hopefully, many more times.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, Lunch and Dinner daily
  • Snacks
  • Domestic and international drinks, 24 hrs a day
  • Room service 
  • Aerobics
  • Cycling
  • Volleyball
  • Billiards
  • Catamarans
  • Football
  • Gymnastics
  • Diving
  • Kayaking
  • Snorkeling
  • Table tennis
  • Tennis
  • Windsurfing 
  • Daily activities
  • Evening entertainment
  • 426 rooms
  • 4 a la carte restaurants (Mexican, Italian, seafood) 
  • 1 buffet & 1 snack bar
  • 5 bars, including Swim-up bar
  • 7 pools, including 1 Infinity pool
  • Outdoor whirlpool
  • Fitness Centre
  • Spa
  • Boutiques
  • Beauty salon
  • Supervised children's activities
  • Children's playground
  • Gift shop
  • Meeting facilities
  • Business centre
  • Free WiFi access
  • PADI certified diving centre (fee)
  • 18-hole golf course (fee)

Standard Ocean View Rooms

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Ocean view
  • Options with balcony are available
  • Max occupancy 4 persons

Garden View Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Garden view
  • Private balcony
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning and ceiling fan
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Nespresso coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Ocean view
  • Private balcony
  • Welcome gift
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean View Suite

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Beach towels
  • Ocean view
  • Private balcony with whirlpool
  • Max occupancy 4 persons

Superior Swim-out Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Access to garden with hammocks
  • Turndown service
  • Welcome gift
  • Ocean view
  • Swim-out access to private pool
  • Max occupancy 4 persons

Restaurants

Antiguo Laguito

  • A la carte for breakfast, lunch and dinner
  • International
  • Dress code is dressy casual

El Maguey

  • Buffet for lunch, a la carte for dinner
  • Mexican
  • Reservations required for dinner, dress code is dressy casual

Naga Hibachi

  • A la carte for dinner
  • Japanese
  • Reservations required, dress code is dressy casual

La Horma

  • A la carte for dinner
  • French & International
  • Reservations required, formal dress is required for dinner (long trousers and t-shirts with sleeved for gentlemen)

La Parilla

  • A la carte for dinner
  • Steakhouse
  • Reservations required, dress code is dressy casual

Carey Snack Bar

  • Snack bar

Bars

  • Las Palmas Lobby bar
  • Vertigo Sports bar
  • La Perla Swim-up bar
  • Robusto Cigar bar
  • Las Olas Terrace bar

Kids Deals - Kids pricing available, please inquire for further details.

For the Kids - Entertainment for Teens, Water park, Kids Club for ages 4-11

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Iberostar Cancun offers the following Sensations Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool bath
  • Rain shower
  • Plunge pool
  • Sauna
  • Gym
  • Beauty salon

Massages

  • Thai massage
  • Hawaiian Lomi-Lomi massage
  • Balinese or Indonesian massage
  • Ayurvedic massage
  • Four hands massage

Facial treatments

  • Rose hip facial
  • White tea facial
  • Facial for men
  • UV protection facial
  • Citrus and stone crop facial

Wraps

  • Natural chocolate wrap
  • Mate and coffee treatment

Other treatments

  • Herbal steam bath
  • Ocean bath
  • Floral foot bath
  • Balinese floral bath
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfoliation

Iberostar Golf Club Cancun 

  • Type of Golf Course: World Class Resort Course
  • Holes: 18
  • Par: 72
  • Slope/Rating: T: 121/71.1 B: 115/68.2 M: 113/69.3 F/Lds: 114/70.4
  • Yardage Tournament Tees: 6,734
  • Type of Grass: Paspalum
  • Reservations Required

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Cancun
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.