Iberostar Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Ibersotar Cancun is an OK choice for those looking for a place to stay. It's a beautiful resort. Their grounds are immaculate and well-maintained. The rooms follow suit as well. The best part of this hotel is that almost all of the suites have an oceanview. The food varied in quality. While there were some restaurants that show promise. There are some that could use improvement. The buffet restaurant tends to be a bit repetitive with their food choices. There are plenty of restaurants outside of the resort if you're looking for authentic Mexican fare.


Overview
Ideally situated between the azure Nichupte Lagoon and the sparkling turquoise waters of the Caribbean Sea, the Iberostar Cancun blends the quaint charm of a traditional Mexican hacienda with the modern features of a world-class facility. Their vast amenities include an 18-hole golf course, wellness spa, seven pools, water-sports, beach volleyball, a FIFA regulation-size soccer field, and a Kids Club, featuring an incredible water park plus activities for kids 4-11 years old.

Location: On the beach, 15-minute drive from Cancun International Airport.

Highlights
  • Free WiFi throughout hotel
  • Awarded with the "AAA Four Diamond Award" 
  • Room service 24 hours a day
  • Seven swimming pools
  • Onsite golf course
  • PADI certified diving centre
  • "Sensations Spa"

tripadvisor Traveler Reviews
  • brantsmom1 : Midlothian, Texas
Not what I was expecting

For the good part: the resort is beautifully landscaped and it was very easy to find chairs around the pool. The majority of the staff was very friendly, however, we did run into a few that were over their jobs. The cons: we had ants in our room on the 3rd floor; our room air conditioner did not work well and we complained to the concierge several times; the beach was not as clean as I had hoped and experienced at other resorts- there was tons of seaweed and trash; the food was subpar and the most frustrating part is the layout of this resort. It is very long and narrow. The beach front is not wide and it was difficult to find chairs. Our room was in the middle of the resort and we felt like we walked more than anything else. Per our pedometers we averaged about 27k steps a day. Sure there are carts but good luck trying to get one to stop for you. My husband and I both agreed this was not a relaxing vacation and was the worst one we had ever been on. I guess if you are athletic and love to exercise then you will like this place, me, I just want to hang around the pool or beach and relax.

  • Mercedes C :
Great service and activities

We visited this place for a week. The personnel is amazing, everyone gives you tips on what to visit and they are absolutely honest as to what you will enjoy and what they recommend. This is an all inclusive resort. Book all your dinners the day you arrive as you may find difficulty doing it later on. Everything books fast. The entertainers are everything they keep you all day going w activities, from 10 am until 2 am the same personnel, long hours, but they get breaks and are all happy and enjoy what they do. I love the fact that the play area for kids is small that way I can relax by their pool. If it would have been big I wouldn't have rested as I did. Drinks kept coming but they were as good, some bartnenders are better than others, but overall a great experience, a very clean place, a very attentive personnel. The food choice has everything for all type of persons so my kids enjoy that cuz they had everything

  • :
Best vacation ever!

From the moment we exited the airport to the very last day was like being in paradise. The staff was so friendly and even though the hotel was full it didn't seem crowded. We will definitely be back, thank you Iberostar!

  • kris09ny_9 : ny
Easter beach getaway 2017

Iberostar was a beautiful property on the ocean. The lobby is spectacular with staff very accommodating. Our room was great. The breakfast buffet was amazing with mimosas every morn if you wanted. The restaurants were very nice too, lots and lots of guac for lunch!!😊The shows were entertaining. You must go down to pool early to get a chair but we had no problems. We had a great time, love Cancun!

  • heathdav :
Great Family Vacation Location

Our rooms was very clean and comfortable. Service all around was very good. All the staff were very friendly and helpful. This was truly a great vacation for our family ranging in ages from 67 to 4 years old!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, Lunch and Dinner daily
  • Snacks
  • Domestic and international drinks, 24 hrs a day
  • Room service 
  • Aerobics
  • Cycling
  • Volleyball
  • Billiards
  • Catamarans
  • Football
  • Gymnastics
  • Diving
  • Kayaking
  • Snorkeling
  • Table tennis
  • Tennis
  • Windsurfing 
  • Daily activities
  • Evening entertainment
  • 426 rooms
  • 4 a la carte restaurants (Mexican, Italian, seafood) 
  • 1 buffet & 1 snack bar
  • 5 bars, including Swim-up bar
  • 7 pools, including 1 Infinity pool
  • Outdoor whirlpool
  • Fitness Centre
  • Spa
  • Boutiques
  • Beauty salon
  • Supervised children's activities
  • Children's playground
  • Gift shop
  • Meeting facilities
  • Business centre
  • Free WiFi access
  • PADI certified diving centre (fee)
  • 18-hole golf course (fee)

Standard Ocean View Rooms

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Ocean view
  • Options with balcony are available
  • Max occupancy 4 persons

Garden View Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Garden view
  • Private balcony
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning and ceiling fan
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Nespresso coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Ocean view
  • Private balcony
  • Welcome gift
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean View Suite

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Beach towels
  • Ocean view
  • Private balcony with whirlpool
  • Max occupancy 4 persons

Superior Swim-out Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Access to garden with hammocks
  • Turndown service
  • Welcome gift
  • Ocean view
  • Swim-out access to private pool
  • Max occupancy 4 persons

Restaurants

Antiguo Laguito

  • A la carte for breakfast, lunch and dinner
  • International
  • Dress code is dressy casual

El Maguey

  • Buffet for lunch, a la carte for dinner
  • Mexican
  • Reservations required for dinner, dress code is dressy casual

Naga Hibachi

  • A la carte for dinner
  • Japanese
  • Reservations required, dress code is dressy casual

La Horma

  • A la carte for dinner
  • French & International
  • Reservations required, formal dress is required for dinner (long trousers and t-shirts with sleeved for gentlemen)

La Parilla

  • A la carte for dinner
  • Steakhouse
  • Reservations required, dress code is dressy casual

Carey Snack Bar

  • Snack bar

Bars

  • Las Palmas Lobby bar
  • Vertigo Sports bar
  • La Perla Swim-up bar
  • Robusto Cigar bar
  • Las Olas Terrace bar

Kids Deals - Kids pricing available, please inquire for further details.

For the Kids - Entertainment for Teens, Water park, Kids Club for ages 4-11

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Iberostar Cancun offers the following Sensations Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool bath
  • Rain shower
  • Plunge pool
  • Sauna
  • Gym
  • Beauty salon

Massages

  • Thai massage
  • Hawaiian Lomi-Lomi massage
  • Balinese or Indonesian massage
  • Ayurvedic massage
  • Four hands massage

Facial treatments

  • Rose hip facial
  • White tea facial
  • Facial for men
  • UV protection facial
  • Citrus and stone crop facial

Wraps

  • Natural chocolate wrap
  • Mate and coffee treatment

Other treatments

  • Herbal steam bath
  • Ocean bath
  • Floral foot bath
  • Balinese floral bath
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfoliation

Iberostar Golf Club Cancun 

  • Type of Golf Course: World Class Resort Course
  • Holes: 18
  • Par: 72
  • Slope/Rating: T: 121/71.1 B: 115/68.2 M: 113/69.3 F/Lds: 114/70.4
  • Yardage Tournament Tees: 6,734
  • Type of Grass: Paspalum
  • Reservations Required

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Cancun
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.