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Iberostar Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Ibersotar Cancun is an OK choice for those looking for a place to stay. It's a beautiful resort. Their grounds are immaculate and well-maintained. The rooms follow suit as well. The best part of this hotel is that almost all of the suites have an oceanview. The food varied in quality. While there were some restaurants that show promise. There are some that could use improvement. The buffet restaurant tends to be a bit repetitive with their food choices. There are plenty of restaurants outside of the resort if you're looking for authentic Mexican fare.


Overview
Ideally situated between the azure Nichupte Lagoon and the sparkling turquoise waters of the Caribbean Sea, the Iberostar Cancun blends the quaint charm of a traditional Mexican hacienda with the modern features of a world-class facility. Their vast amenities include an 18-hole golf course, wellness spa, seven pools, water-sports, beach volleyball, a FIFA regulation-size soccer field, and a Kids Club, featuring an incredible water park plus activities for kids 4-11 years old.

Location: On the beach, 15-minute drive from Cancun International Airport.

Highlights
  • Free WiFi throughout hotel
  • Awarded with the "AAA Four Diamond Award" 
  • Room service 24 hours a day
  • Seven swimming pools
  • Onsite golf course
  • PADI certified diving centre
  • "Sensations Spa"

tripadvisor Traveler Reviews
  • jlangley668 : Dunfermline, United Kingdom
Brilliant time had at Iberostar Cancun last year 2016

I was at the Iberostar Cancun last september 2016, it was my 4th time there. Ihad such a wonderful time from the moment I arrived at the front desk the people there could not do enough for you. Check in was really quick, my room was as ever spotless. I really loved the lobby bar it is such a friendly place and a big thank you to Wendy and her colleagues. The evening shows were really good and the Iberostar friends really worked hard to keep everybody entertained, A big thank you to Andrea, David Angel and not forgetting my dance partner Karina. I am comming again this year in September I hope to see you all again on 23rd Sept 2017.Take care all of you. As this is my 5th time at the hotel I am hoping for a free upgade to a room similar to 729. See you all soon, John Langley

  • anne202017 : Manchester, United Kingdom
An amazing stay

Just returned from this hotel and what an amazing stay. Our stay was from 1st September to 15th September. The hotel is spotless in all areas, very clean. Wifi worked well for us even on the beach. Air con was good in room, lobby, bars and restaurants. Service was superb wherever we were, beach, pool, lobby, restaurants or buffet. The hotel was very busy at times with multiple conferences taking place but service was not affected, adequate staffing to cope with demand. There was internal construction going on when we arrived of a new coffee shop, it looks great but it was due to open a few days after we left so wasn't able to try but I'm sure it will be very nice, the work wasn't disruptive and the area screened off. We were a group of 8 and check in was very easy, the front desk is organised and well staffed, the manager Edrei is always present around the hotel reception/lobby and good to see that level of visibility of management. The rooms were good, very clean, spacious, well stocked mini bar, very comfortable bed, an amazing view of the pools and sea. Food was good in the buffet and al a cartes, the Mexican was closed for refurbishment so we rotated around the Japanese, Gourmet, Steak and the Buffet. No one should go hungry. Lots of choice. The efficient air con does have a cooling effect on the food. I booked ahead for 6 al a carte sittings with there being 8 of us and booked the remaining evening upon arrival with no issues of getting a table. The buffet always had tables free for the 8 of us even at busy times with no waiting, very well run and again adequate staff to give good service. The bars have premium drinks with several brand choices. Straws are no longer available for frozen drinks due to them being a major contaminant in the sea and this is evident on the beach when sea washes up beyond the shore line, with plastic lids, plastic bags, plastic bottles washed up onto the beach. The beach is beautiful and the sea turquoise. It is cleaned everyday. Plenty of beds available at both beach and pool. The Star friends were great, with David always taking time to chat to us, We didn't see all the shows but the shows were good that we did see, a lot of effort put in. We had a massage at the Spa and used the pool area outside, Doris in the Spa did a fantastic job very professional as was the Spa experience. We didn't want to leave and would definitely return. Shame the Mexican restaurant was closed but work needs to be done at some point and it will enhance the hotel further.

  • txlady2017 :
Friendly staff and loved the outdoors

We had a wonderful time at Iberostar as a family. My son and us loved the pools, give them a 5. The food, will give a 3.5 out of 5 because the buffets could use some work on the Mexican dishes. The Hibachi dinner was my favorite, it was delicious. I enjoyed the Hibachi more than the steak restaurant. The staff was friendly and courteous. We went to the sports bar one night to watch a soccer game and the tvs where not working properly and hard to find a staff person to help us, I give the sports bar a 1. Our room was nice with a great view to the beach. We stayed 6 days and towards the end of our stay we got a weird smell in our room. Seemed to be coming from the fridge. It smelled like dead fish to me. We advised the guest services and when we got back from excursion they had done a cleaning in our room and the smell did go away but not 100%.

  • john w : glasgow scotland
WOW

Fantastic hotel,staff were superb in every department,got my room changed twice without having to pay extra although i had to haggle with reception staff.I am 4 time a year traveller and can honestly say never been treated as good as mexicans did,Watch out when you go to cancun market,hassled all the time to buy there overpriced goods.Going back to mexico in june 18 liked it that much.Dont listen to negitive reviews as we all know there are people on this earth who are never HAPPY.

  • Christie P : Fort Smith, Arkansas
Lovely Resort

The grounds on this property is gorgeous not to mention the beautiful beach. My second vacation at this resort was in early May 2017, and the weather was perfect. The food and entertainment was good, and the wait staff was very friendly. My room was always clean. My wish for this resort is to expand their room service menu. I will definitely visit the Iberostar Cancun for a third vacation. :)

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, Lunch and Dinner daily
  • Snacks
  • Domestic and international drinks, 24 hrs a day
  • Room service 
  • Aerobics
  • Cycling
  • Volleyball
  • Billiards
  • Catamarans
  • Football
  • Gymnastics
  • Diving
  • Kayaking
  • Snorkeling
  • Table tennis
  • Tennis
  • Windsurfing 
  • Daily activities
  • Evening entertainment
  • 426 rooms
  • 4 a la carte restaurants (Mexican, Italian, seafood) 
  • 1 buffet & 1 snack bar
  • 5 bars, including Swim-up bar
  • 7 pools, including 1 Infinity pool
  • Outdoor whirlpool
  • Fitness Centre
  • Spa
  • Boutiques
  • Beauty salon
  • Supervised children's activities
  • Children's playground
  • Gift shop
  • Meeting facilities
  • Business centre
  • Free WiFi access
  • PADI certified diving centre (fee)
  • 18-hole golf course (fee)

Standard Ocean View Rooms

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Ocean view
  • Options with balcony are available
  • Max occupancy 4 persons

Garden View Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Garden view
  • Private balcony
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning and ceiling fan
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Nespresso coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Ocean view
  • Private balcony
  • Welcome gift
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean View Suite

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Beach towels
  • Ocean view
  • Private balcony with whirlpool
  • Max occupancy 4 persons

Superior Swim-out Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary WiFi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Access to garden with hammocks
  • Turndown service
  • Welcome gift
  • Ocean view
  • Swim-out access to private pool
  • Max occupancy 4 persons

Restaurants

Antiguo Laguito

  • A la carte for breakfast, lunch and dinner
  • International
  • Dress code is dressy casual

El Maguey

  • Buffet for lunch, a la carte for dinner
  • Mexican
  • Reservations required for dinner, dress code is dressy casual

Naga Hibachi

  • A la carte for dinner
  • Japanese
  • Reservations required, dress code is dressy casual

La Horma

  • A la carte for dinner
  • French & International
  • Reservations required, formal dress is required for dinner (long trousers and t-shirts with sleeved for gentlemen)

La Parilla

  • A la carte for dinner
  • Steakhouse
  • Reservations required, dress code is dressy casual

Carey Snack Bar

  • Snack bar

Bars

  • Las Palmas Lobby bar
  • Vertigo Sports bar
  • La Perla Swim-up bar
  • Robusto Cigar bar
  • Las Olas Terrace bar

Kids Deals - Kids pricing available, please inquire for further details.

For the Kids - Entertainment for Teens, Water park, Kids Club for ages 4-11

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Iberostar Cancun offers the following Sensations Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool bath
  • Rain shower
  • Plunge pool
  • Sauna
  • Gym
  • Beauty salon

Massages

  • Thai massage
  • Hawaiian Lomi-Lomi massage
  • Balinese or Indonesian massage
  • Ayurvedic massage
  • Four hands massage

Facial treatments

  • Rose hip facial
  • White tea facial
  • Facial for men
  • UV protection facial
  • Citrus and stone crop facial

Wraps

  • Natural chocolate wrap
  • Mate and coffee treatment

Other treatments

  • Herbal steam bath
  • Ocean bath
  • Floral foot bath
  • Balinese floral bath
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfoliation

Iberostar Golf Club Cancun 

  • Type of Golf Course: World Class Resort Course
  • Holes: 18
  • Par: 72
  • Slope/Rating: T: 121/71.1 B: 115/68.2 M: 113/69.3 F/Lds: 114/70.4
  • Yardage Tournament Tees: 6,734
  • Type of Grass: Paspalum
  • Reservations Required

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Cancun
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.