Iberostar Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Ibersotar Cancun is an OK choice for those looking for a place to stay. It's a beautiful resort. Their grounds are immaculate and well-maintained. The rooms follow suit as well. The best part of this hotel is that almost all of the suites have an oceanview. The food varied in quality. While there were some restaurants that show promise. There are some that could use improvement. The buffet restaurant tends to be a bit repetitive with their food choices. There are plenty of restaurants outside of the resort if you're looking for authentic Mexican fare.


Overview

Ideally situated between the azure Nichupte Lagoon and the sparkling turquoise waters of the Caribbean Sea, the Iberostar Cancun blends the quaint charm of a traditional Mexican hacienda with the modern features of a world-class facility. Their vast amenities include an 18-hole golf course, wellness spa, seven pools, water-sports, beach volleyball, a FIFA regulation-size soccer field, and a Kids Club, featuring an incredible water park plus activities for kids 4-11 years old.

Location: On the beach, 15-minute drive from Cancun International Airport.


Highlights
  • Free Wi-Fi throughout hotel
  • Awarded with the "AAA Four Diamond Award" 
  • Room service 24 hours a day
  • Seven swimming pools
  • Onsite golf course
  • PADI certified diving centre
  • "Sensations Spa"

tripadvisor Traveler Reviews
  • janet r : Glassboro, New Jersey
Nice resort for couples, friends, family.

Angel of the entertainment crew and Claudia fitness instructor were wonderful. The lobby bar is a great place to socialize. Lots of activities at the pool, especially the pool party when the pool is filled with soap bubbles.

  • Valerie F : Niagara Falls,
Great stay in the garden villas

We just returned from a stay at the Iberostar Cancun. We were there from November 15th until November 19th. I traveled with my husband and almost three-year-old daughter. We had a wonderful stay at this Resort. We stayed in a gardenview villa. Our room was number 2026 on the second floor. The room was absolutely beautiful with two big beds, a big bathroom with his and hers sinks, and a stand up shower as well as a bathtub. We had a nice view overlooking the grounds and could kind of see the ocean from where we were. The bar fridge was also stocked with tons of drinks and snacks.The Villas are great because you have use of a pool just for your section of the villa. The staff still comes around and asks if you'd like a drink so you don't miss out by sitting at that pool. But there is also a large infinity pool with swim-up bar and a smaller pool with a pirate ship and water slides for kids.The food is definitely decent. Lots of variety at the buffet. We ate the Mexican restaurant for one of our dinners and then at the Japanese restaurant for a second dinner. The food was very good and we really enjoyed ourselves.I would highly recommend this resort for families or for couples. The grounds are beautiful and the resort isn't too big. Check in with quick and easy and the staff were always very friendly. We would definitely stay here again.

  • GKS2203 : London, United Kingdom
Would NOT reccomend anyone staying here.

The room that provided to us on arrival was a decent room however there was construction work going on outside which would start everyday at 8am - 6:30pm. We put up with this noise for 3 days and then requested to change rooms. The hotel moved us to another room however the door would not close properly, the safe was broken, the telephone wasn't working, the Wi-Fi kept disconnecting and the television was making strange noises. My sisters went down to report all the issues to guest services and it took 45 minutes for the maintenance guys to come to our room. One of the maintenance guy that was fixing the door, had unscrewed the door knob and left the room without explaining anything so we closed the room door and me and my cousin got stuck in the room. The door handle and screws all came out. Luckily my sisters were outside so they went to go get help. The hotel then showed us 2 faulty rooms. The first room was a suite however it was damp and the second room the door was dodgy and wouldn't open. We spent around 4/5 hours waiting for a decent room and it wasted time on our holiday. I wouldn't recommend anyone staying here.

  • FamilyTraveler008 : Raleigh, NC
Fantastic venue for a Bearpaw corporate sales retreat

Eight days at the Iberostar Cancun went by in a flash. The property is immaculate with numerous friendly staff everywhere to serve you. Four beautiful and tasteful full service restaurants. Several pools and a view of the ocean to die for. Convention facilities for Bearpaw were perfect for its 200 attendees. Chichen Itza was a majestic day trip away from this all inclusive resort. We also spent an afternoon with a side trip snorkeling on a catamaran. We are definitely returning! Thank you JP for selecting this ocean paradise for Bearpaw. 🌴

  • Rachelleigh2792 :
Family Holiday

Not got a bad word to say about this hotel, we went to this hotel for 2 weeks from 15th October 2017. From the moment we arrived the staff could not do enough for us, bringing us drinks on arrival and taking our luggage up to our room. Even though the Mexican restaurant was closed for refurbishment they made up for this by having a large Mexican section in the buffet restaurant. We booked in to use the other restaurants on site which always had availability and were all absolutely amazing. Every single member of staff from the the reception staff, bar and waiter staff and the entertainments team were so friendly. My daughter never usually goes to the kids club on our holidays as she isn't interested and I like her to spend time with us as a family but she decided she wanted to go this shear, they provided us with a bleep alarm in case my daughter wanted me to collect her before the time we had arranged, they played loads of games and occasionally had a kids show in the evening which the kids club were a part of which my daughter loved. The staff in the kids club were so friendly and welcoming and my daughter loved every minute of being there. I collected my daughter to eat lunch with us but the kids club would take kids for lunch with them if the parents wished. There was building work round the side of the hotel but we did not hear any noise from this at all. The hotel is in a fantastic location right on the beach one of the pools swims right up to the beach which is amazing to sit with your drink from the bad looking out at the sea. There are so many activities to take part in throughout the day but the entertainment staff aren't pushy and don't make you feel like you have to join in. Best holiday ever, will recommend this hotel to anyone and will be returning in the future.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Breakfast, Lunch and Dinner daily
  • Snacks
  • Domestic and international drinks, 24 hrs a day
  • Room service 
  • Aerobics
  • Cycling
  • Volleyball
  • Billiards
  • Catamarans
  • Football
  • Gymnastics
  • Diving
  • Kayaking
  • Snorkeling
  • Table tennis
  • Tennis
  • Windsurfing 
  • Daily activities
  • Evening entertainment
  • 426 rooms
  • 4 a la carte restaurants (Mexican, Italian, seafood) 
  • 1 buffet & 1 snack bar
  • 5 bars, including Swim-up bar
  • 7 pools, including 1 Infinity pool
  • Outdoor whirlpool
  • Fitness Centre
  • Spa
  • Boutiques
  • Beauty salon
  • Supervised children's activities
  • Children's playground
  • Gift shop
  • Meeting facilities
  • Business centre
  • Free Wi-Fi access
  • PADI certified diving centre (fee)
  • 18-hole golf course (fee)

Standard Ocean View Rooms

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary Wi-Fi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Ocean view
  • Options with balcony are available
  • Max occupancy 4 persons

Garden View Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Complimentary Wi-Fi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Garden view
  • Private balcony
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning and ceiling fan
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Nespresso coffee maker
  • Complimentary Wi-Fi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Turndown service
  • Ocean view
  • Private balcony
  • Welcome gift
  • Exclusive garden access
  • Max occupancy 4 persons

Ocean View Suite

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary Wi-Fi
  • Complimentary access to Spa Sensations wet areas
  • Mini-bar
  • In-room safe
  • Beach towels
  • Ocean view
  • Private balcony with whirlpool
  • Max occupancy 4 persons

Superior Swim-out Ocean Front Villa

  • 2 queen-size beds or 1 king-size bed
  • 1 full bathroom
  • Air conditioning 
  • Flat-screen television
  • Hairdryer
  • Alarm clock
  • Coffee maker
  • Complimentary Wi-Fi
  • Complimentary access to Spa Sensations wet areas
  • Premium mini-bar
  • In-room safe
  • Beach towels
  • Access to garden with hammocks
  • Turndown service
  • Welcome gift
  • Ocean view
  • Swim-out access to private pool
  • Max occupancy 4 persons

Restaurants

Antiguo Laguito

  • A la carte for breakfast, lunch and dinner
  • International
  • Dress code is dressy casual

El Maguey

  • Buffet for lunch, a la carte for dinner
  • Mexican
  • Reservations required for dinner, dress code is dressy casual

Naga Hibachi

  • A la carte for dinner
  • Japanese
  • Reservations required, dress code is dressy casual

La Horma

  • A la carte for dinner
  • French & International
  • Reservations required, formal dress is required for dinner (long trousers and t-shirts with sleeved for gentlemen)

La Parilla

  • A la carte for dinner
  • Steakhouse
  • Reservations required, dress code is dressy casual

Carey Snack Bar

  • Snack bar

Bars

  • Las Palmas Lobby bar
  • Vertigo Sports bar
  • La Perla Swim-up bar
  • Robusto Cigar bar
  • Las Olas Terrace bar

Kids Deals - Kids pricing available, please inquire for further details.

For the Kids - Entertainment for Teens, Water park, Kids Club for ages 4-11

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Iberostar Cancun offers the following Sensations Spa facilities and treatments:

Facilities

  • Massage rooms
  • Whirlpool bath
  • Rain shower
  • Plunge pool
  • Sauna
  • Gym
  • Beauty salon

Massages

  • Thai massage
  • Hawaiian Lomi-Lomi massage
  • Balinese or Indonesian massage
  • Ayurvedic massage
  • Four hands massage

Facial treatments

  • Rose hip facial
  • White tea facial
  • Facial for men
  • UV protection facial
  • Citrus and stone crop facial

Wraps

  • Natural chocolate wrap
  • Mate and coffee treatment

Other treatments

  • Herbal steam bath
  • Ocean bath
  • Floral foot bath
  • Balinese floral bath
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfoliation

Iberostar Golf Club Cancun 

  • Type of Golf Course: World Class Resort Course
  • Holes: 18
  • Par: 72
  • Slope/Rating: T: 121/71.1 B: 115/68.2 M: 113/69.3 F/Lds: 114/70.4
  • Yardage Tournament Tees: 6,734
  • Type of Grass: Paspalum
  • Reservations Required

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Cancun
Blvd Kukulcan Km 17, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.