• Krystal Cancun

    Cancun, Mexico
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Our Opinion

The Krystal Cancun is a great hotel located in the heart of the resort strip. This resort is absolutely massive. Despite its size, it still had a great layout. The people in this resort put great detail in how it's laid out. While the main public areas of the resort is amazing, the rooms do require a bit more attention, as there have been reported issues with regards to some of the fixtures. This resort offers different forms of entertainment every night, so you'll never have a dull evening. Great food options to choose from and the staff are amazing here. They make sure that you are getting the most out of your stay. The location of the resort is great. However, for those wanting peace and quiet during their stay might want to look elsewhere. This place is located in the heart of the party strip in Cancun. The resort itself isn't necessarily bustling as much as most, but the activity and noise from outside does have a tendency to carry throught late hours. However, for those wanting to to be in the center of action, this is the place to stay.

Krystal Cancun

You are entering a world of attentive hospitality, delectable restaurants, and a standard of quality service that is unmatched anywhere. Krystal Cancun is completely renovated and conveniently positioned beachfront, in the best area of the hotel zone. Guests can enjoy two splendid sea views; on one side the turquoise waters of the Caribbean Sea and on the other the tranquil waters of the Nichupté Bay.

Location: Beachfront, across from the Convention Centre, 20 min to downtown, 30 min from the airport.

Krystal Cancun Reviews

  • TripAdvisor Reviews
  • Krystal Cancun
    • TripAdvisor Traveler Rating
      Krystal Cancun Rating 2323 Reviews
    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness

    TripAdvisor® Traveler Reviews


    Friendly staff, nice beach, and pools I would go back again. Very close to the night clubs and good restaurants it's walking distance. I loved it and definitely recommend it for anyone who is willing... Read Full Review

    2016-09-26 - Reviewed By : alvaroibanez78 - Rio Grande City, Texas
    Good location

    Enjoyed the resort, beautiful long beach. All inclusive was great, restaurant, buffet, snack shack and sushi to choose from. Very relaxing and not too busy ...... perfect time of year. Staff were... Read Full Review

    2016-09-25 - Reviewed By : sskelz - Brisbane, Australia
    Never changed our bed sheets

    Our door lock didn't work for over three days out of our eight day trip and when I told guest services he gave me attitude. Our bed sheets were never changed throughout our whole stay. We left them a... Read Full Review

    2016-09-25 - Reviewed By : osc416 - Chino

Krystal Cancun Deals

Hotel Amenities


  • 349 rooms
  • 3 Restaurants (Mexican, International)
  • Snack bar
  • Bars including swim-up pool bar
  • Disco
  • Large free-form pool
  • Tennis courts
  • Health club with indoor Jacuzzi
  • Gift shop
  • Massage services (fee)
  • Babysitting service (fee)


Hotel Rooms include:
  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • Mini-bar, bottled water
  • Coffee maker
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Lagoon or ocean view
  • Max occupancy 4 persons

All Inclusive Features

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Wine by the glass
  • Unlimited Domestic and selected International drinks from 10am-Midnight (excluding servi-bar)
  • Non-motorized watersports
  • Daytime tennis
  • Use of gym, sauna, steam room and Jacuzzi
  • Daily activities
  • Entrace to Disco, drinks extra (not valid for Spring & Summer break)

Kids Deals

Kids Deals - Kids 4 years & under stay and eat free when sharing a room and existing bedding with adults; pay airfare and transfers only. Max 2 kids.


Honeymooners - Receive a bottle of wine and a cake for two. Request at time of booking. Requires proof of marriage certificate at check-in.

Wedding Packages - Available, please inquire for further details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Extra Info

Formerly NH Krystal Cancun. Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Note: Escapes.ca makes every effort to ensure that information on this page is current, however, all information on this page is subject to change without notice.

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