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Krystal Grand Punta Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Krystal Grand Punta Cancun has great potential as a resort in Cancun. It's located on the tip of the island, making it a prime location for shopping, restaurants and bars. The downtown area is also a few minutes taxi ride away. The beach is also spectacular in this area. It's constantly being maintained by staff, making the lounge area immaculate and free of seaweed. OK food choices found here. There is a great variety to choose from and are well prepared. It does take a while to be served however, especially when during the peak lunch hour. There is a bit of noise during the evening. However, it's not terribly distracting and it does not necessarily take away from the experience of your stay.


Overview
Located in the heart of the Cancun Hotel Zone, Krystal Grand Punta Cancun features a superb location and one of the best white sand beaches in Cancun with breathtaking views over the Caribbean Sea and Nichupte Lagoon. This luxury hotel is located just a few steps from shopping centers, restaurants, and nightlife.

Location: Beachfront in the Hotel Zone.

Highlights
  • Room service 24 hours a day
  • Good location
  • Swimming pool with waterfall
  • 24 hour fitness centre
  • "The Beach House Spa"

tripadvisor Traveler Reviews
  • jrzgrl5 : Fairfax, Virginia
Great location - very beautiful

The hotel itself was nice, the food only ok. I woke up at about 3am one night to a burst pipe in my room and had to deal with people in my room for over an hour. Recieved nothing in the way of any sort of room upgrade or accomodation. I went downstairs to speak with the person on duty and they said that only the manager could assist me and wouldn't be in until 10am the next day. Well the next day we were on a catamaran from 9-6 and by the time we got back the manager was already gone. No one ever reached out to me about the incident which was really annoying to me. all in all it was a nice place though. The room I had had a view of the lighthouse, which was very pretty. The pool staff was incredible... we still talk about how much we loved Luis!

  • msjmra : Bangor, Pennsylvania
Always wonderful

My wife and I have always stayed at this facility long before it was the Kystal Grand Punta Cancun. For over 25 years we have made nearly ten trips to Cancun and cannot recommend it more highly. The service and staff are amazing. Several years ago, we became close with the former General Manager and were sad when we found he had left to expand his experiences. I am glad to say that Mr. Jose Medina has returned and with him a level of service bar none. From the door men (Antonio) to the cleaning staff; our concierges Javier and Fernando where available at a moments notice, when I had problems with our flights - gone. The spa is also an experience - beautiful, and if I may, Mary was pure bliss. I don't think I have ever had a more relaxing massage. Let me not forget Hervik, the pool manager. As soon he saw us, he asked what he could do to make our days there better.. balli bed by the sea or by the pool? I didn't have to think about it.So to all the staff, the ones I have named and to those I have missed. Thank you all for a wonderful visit to our home away from home.

  • alan h :
With so many choices, this is not it

There is nothing special about this hotel. The staff is accommodating. The food is just OK. We expected more out of an all inclusive. We make Cancun our yearly trip for the family. There are really great hotels near by, this just doesn't compete. We will try somewhere else next year.

  • Sravya S :
Great place best location

Highly recommend. Walking distance from downtown, night life, shopping. Never needed to take taxi. Great service. Food seems over priced initially but make sure to check price conversions to usd. Great food. Overall, a great hotel.

  • navaratne : Sterling, Virginia
Good value

It is a decent hotel for the price. Our first visit to Cancun and swim with dolphins at the next door. The beach is very beautiful and has picture perfect setting with the infinity pool. Restaurants are good and you don’t have to go out to eat. We will stay again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet and a la carte meals for breakfast, lunch and dinner
  • Mini bar
  • Krystal Kids Club
  • 24 Hour Gym
  • Free Access to Krystal Cancun Hotel F&B and pool facilities
  • Daily activities by the pool or beach area
  • Wi-Fi in room
  • All tips and taxes included
  • 295 Rooms
  • Swimming Pools
  • Spa (fee)
  • 4 Restaurants
  • Snack bar
  • 2 Bars
  • Business Center
  • Internet access (fee)
  • Meeting Rooms Available
  • ATM Machine
  • Parking / Valet
  • Laundry & dry cleaning services
  • Shops
  • Gym
  • Car rental

Deluxe Room

  • 1 king or 2 double beds
  • City or lagoon view
  • Bathrobes
  • Hair dryer
  • Mini bar
  • LCD TV Set
  • Two telephones with speaker and phone in the bathroom
  • Alarm clock
  • CD/MP3 Player
  •  Balcony
  • Coffee maker
  • Cable TV
  • Safety deposit box
  • Lounge chair
  • Individually controlled air-conditioning
  • Maximum occupancy 3 adults or 2 adults and 2 children

Altitude Room

  • 1 king bed
  • Access to private lounge with continental breakfast, hors d'oeuvres
  • Partial sea or lagoon view
  • Living room
  • Rain showers
  • Bathrobes
  • Hair dryer
  • Mini bar
  • LCD TV Set
  • Two telephones with speaker and phone in the bathroom
  • Alarm clock
  • CD/MP3 Player
  •  Balcony
  • Coffee maker
  • Cable TV
  • Safety deposit box
  • Lounge chair
  • Individually controlled air-conditioning
  • Maximum occupancy 2 adults

Restaurants

O

  • Buffet for breakfast
  • International cuisine

The Grill

  • A la carte for lunch and dinner
  • International cuisine

The Lounge and Terraces

  • A la carte for breakfast, lunch and dinner
  • Snacks for breakfast
  • Sushi bar for lunch and dinner

The Beach Bar and Grill

  • A la carte for lunch and dinner
  • Seafood and grill

The Deli

  • Internet cafe

Bars

  • The Lounge and Terraces
  • The Pool Bar
Kids Deal - Kids 0-4 yrs Free. Kids 5-12 yrs child rate applies. Maximimum 2 kids per room.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Krystal Grand Punta Cancun offers the following Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
Honeymoon Bonus - Honeymooners will receive a bottle of domestic sparkling wine in room upon arrival and strawberries with chocolate. *Guests must present their wedding certificate at check in. Minimum length of stay: 3 nights **Please request at the time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Krystal Grand Punta Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Krystal Grand Punta Cancun
Blvd Kukulcan Km 8.5 Hotel Zone, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.