This site requires JavaScript. I will only be visible if you have it.

Krystal Grand Punta Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Krystal Grand Punta Cancun has great potential as a resort in Cancun. It's located on the tip of the island, making it a prime location for shopping, restaurants and bars. The downtown area is also a few minutes taxi ride away. The beach is also spectacular in this area. It's constantly being maintained by staff, making the lounge area immaculate and free of seaweed. OK food choices found here. There is a great variety to choose from and are well prepared. It does take a while to be served however, especially when during the peak lunch hour. There is a bit of noise during the evening. However, it's not terribly distracting and it does not necessarily take away from the experience of your stay.

Located in the heart of the Cancun Hotel Zone, Krystal Grand Punta Cancun features a superb location and one of the best white sand beaches in Cancun with breathtaking views over the Caribbean Sea and Nichupte Lagoon. This luxury hotel is located just a few steps from shopping centers, restaurants, and nightlife.

Location: Beachfront in the Hotel Zone.

  • Room service 24 hours a day
  • Good location
  • Swimming pool with waterfall
  • 24 hour fitness centre
  • "The Beach House Spa"

tripadvisor Traveler Reviews
  • KU T :

I stayed at this hotel this March. The hotel is big and facing to the sea. It has its own beach and is possible to go there directly from the hotel. The room was nice and large enough. You should make a reservation a room with a view facing to the sea. The staff were nice and friendly. The responses were fast when I asked. The its location is also good. The supermarket called Chedraui within a walking distance. The town center as well. I enjoyed staying at this hotel.ホテルは大きく、まず玄関から入って最上階までの吹き抜けが印象的です。もちろんビーチ沿いに建っているのでシービューの部屋をオススメします。プールはもちろんビーチでもホテルのチェアを使ってのんびりできます。部屋の大きさは十分で快適に過ごせました。ミニバーはもちろん、コーヒーメーカーもあり無料のミネラルウォーターが2本洗面台に置いてありました。スタッフは皆親切でフレンドリーでした。こちらの要望もすぐに対応していただけました。玄関にデスクがありそちらのスタッフの方達もとてもフレンドリーで対応が気持ちよかったです。ホテルから徒歩7、8分のところにスーパーマーケット「Chedraui」があり何でも揃っています。夜11時までやってます。また繁華街、フォーラム・バイ・ザ・シーまでも10分弱とロケーションも良いです。快適に過ごせました。また次回も宿泊すると思います。

  • Bella B :
The best wedding ever

We are from Roumania and we was there for holiday but we decided to make our symbolic wedding also...our.The best staff ever and and if you want your dream wedding search there miss Aranzu..a great person...our spiritual mother.

  • Julie V :
Two weeks at the Krystal Grand

We spent two weeks here in January. It's a very well kept hotel with nice staff. It's a great location if you like to walk to the night life, restaurants, etc. Here's what we liked: * Fastest check-in we've ever had in Mexico. They did not try to sign us up for their club tour either so that was a bonus. *Free wifi- router was right in our room so connection was great. * Plenty of chairs along the beach, pools, and grassy area. Very easy walk to the bathrooms and beach bar. the beach is very nice and well groomed. * The Chedraui grocery store is only a block away so it's easy to get food, drinks, and personal products at a very reasonable price. * The money exchange places are nearby and don't charge a fee to exchange so I'd recommend waiting until you get there to exchange money. * Beach wait staff was very good and came around often. Special thanks to Marco for taking such good care of us. * Lobby sports bar was very nice. Roger and Diego are the best employees they have. The resort doesn't have much for nightlife so thankfully these guys made the evenings fun when we didn't want to leave the resort. * All the staff was very friendly and spoke English very well. They were very patient and helpful when we tried to use our limited Spanish too. Lol. * Most of the food was very good. We were not real impressed with the buffet but it was ok for a quick meal. The other restaurants are much better. Things to be aware of:* This resort offers a European plan and an all-inclusive plan. We choose the all-inclusive which is the best value for how we travel. At most all-inclusive resorts we've been at the mini fridge in your room is included in your hotel stay. It is not included here and they will charge you for everything you drink from there. They don't tell you that when you arrive so be aware that you'll be charged. Only house wine is included at the restaurants but they will offer you wines you need to pay extra for without making it clear. We ended up getting charged 700 pesos for a bottle of wine. We spoke to the manager about the miscommunication with our waiter and they removed the charge. Rene was very nice. This is advice for any resort: Keep track of how much you have in your safe on a daily basis. The safes have keypads so they are easier to access than the ones with a key. Overall this is a really nice place. It's not Adults Only which we usually prefer but there were not a lot of kids when we were there so it was fine. We'd go back again. Excuse we liked where it was located. It's a good value for the money.

  • Dan N :
Foods and services

we really appreciated the hotel nice view, the foods and the services, also at the buffet restaurant we have a good service through these employees name: Venus, Asterio, Isidro Cunche and Fernando Glez. We really enjoyed the way they services.

  • Doug H : Seattle, WA
Great Location; Awesome Beach

This was my fourth time to Cancun and my favorite. It may be an older property, but compared to Playa del Carmen time-shares I've stayed in, this hotel is far better. First off, the location is great. The hot spot is just around the corner -- Senor Frogs, Hard Rock, Coco Bongo, etc. Across the street is an OXXO convenience store and even a Delphinus (swim with the dolphins). But the best part is the beach location. The Krystal is nestled next to a breakwater which provides a small wave-less area. I prefer being out in the surf, but it was nice to relax in that area too. As with all the times I've visited Cancun, the sand is white and the water blue. Just perfect.The room was spartan, but just right for us. We're not there for the room. Our balcony offered nice views of the ocean and oh, that breeze. That alone is worth the price of staying there.We never do the all-inclusives, but what food we did try (room service and beach service) was good and relatively inexpensive. As always, I recommend eating out and about. We rented a car and zoomed around the area -- Tulum, Coba, Playa del Carmen, etc. Sitting at a resort for 5 days is not our style. So, we get out and see the sights. One of the things I highly recommend is diving the cenotes. I'd say if you only do one thing, do that one. If you can do two, do the dolphins. It's expensive and short, but really is exciting to be swimming with them. If you can still do more, don't miss Cirque du Soleil's Joya. A dinner theater with the greatest 'circus' anywhere.In the end, Cancun is really a world class destination and not to be missed. This hotel is just great for seeing it all.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet and a la carte meals for breakfast, lunch and dinner
  • Mini bar
  • Krystal Kids Club
  • 24 Hour Gym
  • Free Access to Krystal Cancun Hotel F&B and pool facilities
  • Daily activities by the pool or beach area
  • Wi-Fi in room
  • All tips and taxes included
  • 295 Rooms
  • Swimming Pools
  • Spa (fee)
  • 4 Restaurants
  • Snack bar
  • 2 Bars
  • Business Center
  • Internet access (fee)
  • Meeting Rooms Available
  • ATM Machine
  • Parking / Valet
  • Laundry & dry cleaning services
  • Shops
  • Gym
  • Car rental

Deluxe Room

  • 1 king or 2 double beds
  • City or lagoon view
  • Bathrobes
  • Hair dryer
  • Mini bar
  • LCD TV Set
  • Two telephones with speaker and phone in the bathroom
  • Alarm clock
  • CD/MP3 Player
  •  Balcony
  • Coffee maker
  • Cable TV
  • Safety deposit box
  • Lounge chair
  • Individually controlled air-conditioning
  • Maximum occupancy 3 adults or 2 adults and 2 children

Altitude Room

  • 1 king bed
  • Access to private lounge with continental breakfast, hors d'oeuvres
  • Partial sea or lagoon view
  • Living room
  • Rain showers
  • Bathrobes
  • Hair dryer
  • Mini bar
  • LCD TV Set
  • Two telephones with speaker and phone in the bathroom
  • Alarm clock
  • CD/MP3 Player
  •  Balcony
  • Coffee maker
  • Cable TV
  • Safety deposit box
  • Lounge chair
  • Individually controlled air-conditioning
  • Maximum occupancy 2 adults



  • Buffet for breakfast
  • International cuisine

The Grill

  • A la carte for lunch and dinner
  • International cuisine

The Lounge and Terraces

  • A la carte for breakfast, lunch and dinner
  • Snacks for breakfast
  • Sushi bar for lunch and dinner

The Beach Bar and Grill

  • A la carte for lunch and dinner
  • Seafood and grill

The Deli

  • Internet cafe


  • The Lounge and Terraces
  • The Pool Bar
Kids Deal - Kids 0-4 yrs Free. Kids 5-12 yrs child rate applies. Maximimum 2 kids per room.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Krystal Grand Punta Cancun offers the following Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Gym
Honeymoon Bonus - Honeymooners will receive a bottle of domestic sparkling wine in room upon arrival and strawberries with chocolate. *Guests must present their wedding certificate at check in. Minimum length of stay: 3 nights **Please request at the time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Krystal Grand Punta Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Krystal Grand Punta Cancun
Blvd Kukulcan Km 8.5 Hotel Zone, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.