This site requires JavaScript. I will only be visible if you have it.

Krystal Grand Punta Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Krystal Grand Punta Cancun has great potential as a resort in Cancun. It's located on the tip of the island, making it a prime location for shopping, restaurants and bars. The downtown area is also a few minutes taxi ride away. The beach is also spectacular in this area. It's constantly being maintained by staff, making the lounge area immaculate and free of seaweed. OK food choices found here. There is a great variety to choose from and are well prepared. It does take a while to be served however, especially when during the peak lunch hour. There is a bit of noise during the evening. However, it's not terribly distracting and it does not necessarily take away from the experience of your stay.

Located in the heart of the Cancun Hotel Zone, Krystal Grand Punta Cancun features a superb location and one of the best white sand beaches in Cancun with breathtaking views over the Caribbean Sea and Nichupte Lagoon. This luxury hotel is located just a few steps from shopping centers, restaurants, and nightlife.

Location: Beachfront in the Hotel Zone.

  • Room service 24 hours a day
  • Good location
  • Swimming pool with waterfall
  • 24 hour fitness centre
  • "The Beach House Spa"

tripadvisor Traveler Reviews
  • arcticpumpkin : Seattle, Washington
Overall good stay except for their no visitor policy

Location is excellent - you can walk to the supermarket to purchase cheap food so you don't have to go out to eat every meal, all the fun clubs are walking distance, and the beach out front is quite nice - even with the blustery weather, the big waves were blocked so that you could still go swimming without worrying about big waves crashing down on you. Room was comfortable and I was happy about everything until our last night when our friends were kicked out of the hotel because they weren't staying there, which is why I have to rate this hotel so low. My girlfriend and I wanted to change after the cruise we went on before hitting the clubs so we invited our friends we were with to our room to have a beer while we got ready since our hotel was so close and theirs was much further down. The security at the hotel stopped us at the front door and said our friends could not come in. I explained the situation, letting them know we weren't trying to have extra people stay the night or anything, which is understandable, we were just grabbing a drink and getting ready to go out. They still said no. I even went to the front desk to explain that we would only be about 20 minutes and they still denied any visitors unless we paid a fee, which makes no sense because they wouldn't be able to use any of the facilities there anyways since it was 10pm and there was so much construction going on. I just don't understand why, as a paying customer of the hotel, we couldn't bring my up friend for a beer in my room at all. It was very off-putting and killed our vibe, I felt like we were staying in a college dorm or a hostel, not a resort. Our friends left because of the awkward situation - they felt like they were being treated like criminals - and my girlfriend and I decided not to even go out after such an embarrassing situation. I really, really wanted to like this hotel because everything else about it was good and a good value.

  • kwatson724 : Houston
Great Trip !!!!

I loved this hotel !!! I went for my birthday and the hotel gave me a birthday treat which was really sweet !!! Very clean and right on the beach !! I will definitely stay here again !!! Great service !!!

  • Mads I :
Fabulous location, comfortable rooms

We had two nights and found the staff helpful and friendly. The location is excellent - on the beach and very short walk to main strip. If we had to find a flaw it would have been that it was a bit tricky to get service down on the beach. Overall a fantastic place to stay.

  • Dan M : Chicago, Illinois
Perfect Location

The rooms were clean and well decorated. Service was excellent. The only reason I am lowering this to a 4 star is because the pool with the swim up bar was closed due to construction of a new large tower adjacent to it. Overall excellent place, right in the heart of the action.

  • MTWolf12 : San Mateo, California
Decent hotel - great beach and easy to get to location

First time to Cancun so we had no expectations.Check-In to process was easy. We inquired about an upgrade and were offered one at a nominal fee per night. We were not offered any other upgrades or offers (Altitude club or etc). Room was clean and better than we expected. Our shower pressure was a little off but as soon as we called front desk it was corrected and the management was very fast in their response. The beach area associated with the hotel is very beautiful and I feel the best part of the whole entire beach. There were chairs available but on busy days (like the holiday) they were taken very early. I feel they could have had more staff working. Seemed to only have 2-3 guys working the whole beach and pool area.This property is great for those who wants a location in Cancun at a nice property that is not huge. You can easily get to your room to the beach, pool, etc and not feel you are walking a very long distance. This is great for no nonsense travelers who want to a true beach hotel. Things to add: It would be nice to perhaps have a sheet or something that lists out all the restaurants and hours and other amenities of the hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet and a la carte meals for breakfast, lunch and dinner
  • Mini bar
  • Krystal Kids Club
  • 24 Hour Gym
  • Free Access to Krystal Cancun Hotel F&B and pool facilities
  • Daily activities by the pool or beach area
  • Wi-Fi in room
  • All tips and taxes included
  • 295 Rooms
  • Swimming Pools
  • Spa (fee)
  • 4 Restaurants
  • Snack bar
  • 2 Bars
  • Business Center
  • Internet access (fee)
  • Meeting Rooms Available
  • ATM Machine
  • Parking / Valet
  • Laundry & dry cleaning services
  • Shops
  • Gym
  • Car rental

Deluxe Room

  • 1 king or 2 double beds
  • City or lagoon view
  • Bathrobes
  • Hair dryer
  • Mini bar
  • LCD TV Set
  • Two telephones with speaker and phone in the bathroom
  • Alarm clock
  • CD/MP3 Player
  •  Balcony
  • Coffee maker
  • Cable TV
  • Safety deposit box
  • Lounge chair
  • Individually controlled air-conditioning
  • Maximum occupancy 3 adults or 2 adults and 2 children

Altitude Room

  • 1 king bed
  • Access to private lounge with continental breakfast, hors d'oeuvres
  • Partial sea or lagoon view
  • Living room
  • Rain showers
  • Bathrobes
  • Hair dryer
  • Mini bar
  • LCD TV Set
  • Two telephones with speaker and phone in the bathroom
  • Alarm clock
  • CD/MP3 Player
  •  Balcony
  • Coffee maker
  • Cable TV
  • Safety deposit box
  • Lounge chair
  • Individually controlled air-conditioning
  • Maximum occupancy 2 adults



  • Buffet for breakfast
  • International cuisine

The Grill

  • A la carte for lunch and dinner
  • International cuisine

The Lounge and Terraces

  • A la carte for breakfast, lunch and dinner
  • Snacks for breakfast
  • Sushi bar for lunch and dinner

The Beach Bar and Grill

  • A la carte for lunch and dinner
  • Seafood and grill

The Deli

  • Internet cafe


  • The Lounge and Terraces
  • The Pool Bar
Kids Deal - Kids 0-4 yrs Free. Kids 5-12 yrs child rate applies. Maximimum 2 kids per room.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Krystal Grand Punta Cancun offers the following Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Gym
Honeymoon Bonus - Honeymooners will receive a bottle of domestic sparkling wine in room upon arrival and strawberries with chocolate. *Guests must present their wedding certificate at check in. Minimum length of stay: 3 nights **Please request at the time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Krystal Grand Punta Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Krystal Grand Punta Cancun
Blvd Kukulcan Km 8.5 Hotel Zone, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.