Krystal Grand Punta Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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  • Accommodations
  • Restaurants & Bars
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Our Opinion

The Krystal Grand Punta Cancun has great potential as a resort in Cancun. It's located on the tip of the island, making it a prime location for shopping, restaurants and bars. The downtown area is also a few minutes taxi ride away. The beach is also spectacular in this area. It's constantly being maintained by staff, making the lounge area immaculate and free of seaweed. OK food choices found here. There is a great variety to choose from and are well prepared. It does take a while to be served however, especially when during the peak lunch hour. There is a bit of noise during the evening. However, it's not terribly distracting and it does not necessarily take away from the experience of your stay.

Located in the heart of the Cancun Hotel Zone, Krystal Grand Punta Cancun features a superb location and one of the best white sand beaches in Cancun with breathtaking views over the Caribbean Sea and Nichupte Lagoon. This luxury hotel is located just a few steps from shopping centers, restaurants, and nightlife.

Location: Beachfront in the Hotel Zone.

  • Room service 24 hours a day
  • Good location
  • Swimming pool with waterfall
  • 24 hour fitness centre
  • "The Beach House Spa"

tripadvisor Traveler Reviews
  • J3971UAdianeb : San Antonio, Texas
Will continue to go back

I stayed at the Krystal Grand Punta in September and again in November. Luis at the front desk has helped me with my check in both times I have stayed at the property and he is always extremely nice and accommodating. I love the size of the hotel, the beach, the buffet is great and best of all this is by far the best location on the hotel zone. Walking distance to the night clubs, restaurants, grocery store and shops. The rooms are big and clean. I will continue to stay here.

  • Hitoshi A :
Jose at the Altitude lounge

This is my third visit to Cancun and I stayed at different hotels in different areas and this is the best location (but it can be really loud at night as there is a club or two in the neighborhood) and has the best beach. This hotel used to be the Hyatt Regency. The building is old but my room on the Altitude floor was updated and very clean. If you stay here I strongly suggest getting a room on the Altitude floor with an ocean view. It gives you access to the Altitude lounge on the top floor where you can check in, have complimentary breakfast, drink complimentary coffee or bottled water during the day and enjoy complimentary o'doerves and alcohol or soft drinks in the evening. There was an attendant in the lounge day and night, Jose, who was always smiling and attentive. Because of him, the best location, the best beach and the best ocean view from the room, I want to return to this hotel. I would have rated it 5 stars if the elevators were updated and air conditioned. They took forever each time I used but this is just me being spoiled and whiny.

  • Eric R : Frisco, Colorado
Exceeded expectations

Very nice hotel. Staff was amazingly friendly. One of the restaurants in the hotel called the grill was very good and reasonably priced...about $10 an entre with extra service to include waiter putting on your napkin. Nice gym with several aerobic machines and free weights. Located on a beautiful white sand beach. We snorkeled and saw some very big fish and a sting ray. Rooms were spacious and fancy. Toilet had problem flushing until we figured out tank had a bottle full of sand in it to cut down water usage...pulled it out and problem solved. Lots of channels on TV...some in English. Free wifi. Hotel is near a super super market and if you need American sports...fear not hooters is close by. Our rooms were $150/night...we did not do all inclusive. So overall a total 5 star experience for a very reasonable price. Highly recommend.

  • choijiseokc : State College, Pennsylvania
Very irresponsible employees

I left my watch in the room when I checked out and realized it couple hours later, but no one could find it. It just sounded so ridiculous because my wife left her huge beach style hat as well and they didn't mention anything about it neither.And I tried to use an iron but i was shocked that it was full of dirt and rusted inside, so could not really use it.

  • yamilet565 : Brownsville, Texas
Our stay at Krystal Grand Punta Cancun

Our stay was a excellent experience! We truly enjoyed our stay, couldn't have made a better choice when choosing our stay. I wouldn't think about twice for our next vacation to Cancun to stay at this hotel. Excellent location and amazing beach view.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet and a la carte meals for breakfast, lunch and dinner
  • Mini bar
  • Krystal Kids Club
  • 24 Hour Gym
  • Free Access to Krystal Cancun Hotel F&B and pool facilities
  • Daily activities by the pool or beach area
  • Wi-Fi in room
  • All tips and taxes included
  • 295 Rooms
  • Swimming Pools
  • Spa (fee)
  • 4 Restaurants
  • Snack bar
  • 2 Bars
  • Business Center
  • Internet access (fee)
  • Meeting Rooms Available
  • ATM Machine
  • Parking / Valet
  • Laundry & dry cleaning services
  • Shops
  • Gym
  • Car rental

Deluxe Room

  • 1 king or 2 double beds
  • City or lagoon view
  • Bathrobes
  • Hair dryer
  • Mini bar
  • LCD TV Set
  • Two telephones with speaker and phone in the bathroom
  • Alarm clock
  • CD/MP3 Player
  •  Balcony
  • Coffee maker
  • Cable TV
  • Safety deposit box
  • Lounge chair
  • Individually controlled air-conditioning
  • Maximum occupancy 3 adults or 2 adults and 2 children

Altitude Room

  • 1 king bed
  • Access to private lounge with continental breakfast, hors d'oeuvres
  • Partial sea or lagoon view
  • Living room
  • Rain showers
  • Bathrobes
  • Hair dryer
  • Mini bar
  • LCD TV Set
  • Two telephones with speaker and phone in the bathroom
  • Alarm clock
  • CD/MP3 Player
  •  Balcony
  • Coffee maker
  • Cable TV
  • Safety deposit box
  • Lounge chair
  • Individually controlled air-conditioning
  • Maximum occupancy 2 adults



  • Buffet for breakfast
  • International cuisine

The Grill

  • A la carte for lunch and dinner
  • International cuisine

The Lounge and Terraces

  • A la carte for breakfast, lunch and dinner
  • Snacks for breakfast
  • Sushi bar for lunch and dinner

The Beach Bar and Grill

  • A la carte for lunch and dinner
  • Seafood and grill

The Deli

  • Internet cafe


  • The Lounge and Terraces
  • The Pool Bar
Kids Deal - Kids 0-4 yrs Free. Kids 5-12 yrs child rate applies. Maximimum 2 kids per room.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Krystal Grand Punta Cancun offers the following Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Gym
Honeymoon Bonus - Honeymooners will receive a bottle of domestic sparkling wine in room upon arrival and strawberries with chocolate. *Guests must present their wedding certificate at check in. Minimum length of stay: 3 nights **Please request at the time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Krystal Grand Punta Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Krystal Grand Punta Cancun
Blvd Kukulcan Km 8.5 Hotel Zone, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.