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Live Aqua Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

This resort is incredibly fitting for those who are looking for high-end service and luxury amenities. The Live Aqua Cancun does not fall short on top-notch elements. From the time that guests enter the resort, to when they check-out, they are greeted with the most pleasant and attentive staff. This is a resort that is better suited for those who are wanting lots of rest and relaxation. The resort is farther off from the main strip where a majority of the action happens. The rooms here are spacious and luxurious. One element that sets this resort apart from the rest is the small details and amenities that they offer to their guests during their stay. Both a la carte and buffet items are the best in quality compared to other resorts that you'd find along Cancun.


Overview
Live Aqua Cancun belongs to a new brand of high-end hotels in the luxury lifestyle market. This adults-only property breaks out from the traditional hotel concept and focuses instead on the specific luxurious lifestyle. Featuring an excellent location, right in the center of the Hotel Zone in Cancun, this impressive property is just a few steps from the main shopping mall in the city and has the beautiful Nichupte Lagoon on one side and the ocean on the other.

Location: Beachfront, 20 minutes from the Cancun International Airport, just a few steps away from the main strip.

Highlights
  • Adults-only
  • Free wifi throughout hotel
  • Seven swimming pools
  • Room service 24 hours a day
  • "Spa Aqua"

tripadvisor Traveler Reviews
  • Chris R : San Antonio, Texas
Good not Great

I stayed at LA in early March for 4 nights. Overall, we had a nice time but it did not live up to countless 5 star reviews, in my opinion.What impressed me:Great service all around. The spa was the exceptional. We enjoyed the hydrotherapy circuit and couples massage (Myrna and Ivette were awesome). The concierge was also super helpful with assisting with requests, especially Jimena and Fernanda. Our room was decorated for our anniversary and we were given champagne and chocolates. This was really appreciated. Room service was always delivered within 30 minutes and the room service food was great. The grounds are beautiful and the hotel and facilities are super clean. The crepe station, Azur, and sushi were all really good. We loved that there were many food options here.Housekeeping also does a fantastic job.Why we will likely not return:The towel game is in full effect. If you are not up by 7:00, you will not have a seat by the pool or beach. Again, LA was completely sold out during our stay so this will not always be the case. Our first two days, we went down to the beach around 10:30/11 and there were no unoccupied seats. Keep in mind, that the chairs would be empty until after lunch most days, however, guests would keep their belongings on them so no one could snag them. Live Aqua should not allow this. After two days of laying on plastic beach chairs with no padding, we rented a cabana for our final two days. I also found drink service on the beach to be hit or miss even after tipping well. The hotel was at full capacity and it felt that way. The pool and beach were crowded, there were 30-45 min. wait for the restaurants, long line for sushi when they opened, and we were always waiting for the elevators (one of them was not functioning during our stay so that didn't help). I didn't find Live Aqua to be the relaxing, zen resort that I had read so much about. There were also a lot of groups during our stay so it was pretty rowdy throughout the resort at times.We are returning to Cancun this summer and we are going to try a different resort. Tips: We had an ocean view on the third floor and our view was OK (oceanfront rooms were sold out). If you can swing it, book an oceanfront room and enjoy the view!

  • Shirley B :
Heaven on Earth

This was my first visit to Live Aqua and there are not enough words to express how wonderful this little piece of Heaven on earth is, and how extraordinary the staff was! You can truly feel the love from everyone and you all feel like family 💖The room and the view was beautiful with a touch of love everywhere! The foot massage and Swedish massage was awesome! The food was delicious and so many choices! The staff was the BEST and really was concerned about you and your experience (Valerie, Jorge, Marco, Juan, Luis, Christian, Maru and Caroline)!Thank you to everyone who took care of me!!! I loved the entire experience!

  • 797kennas : Williamsburg, Iowa
Heaven On Earth!!

The best place we have stayed in Mexico, hands down! The staff was amazing, especially Juan at Mb restaurant, and Alexis and Allie at the Swim up bar!! The place is just great!! The friendliest staff, clean, smelled amazing, the spa was probably one of the best I've been to, and it is beautiful!! They made sure we were taken care of from the time we checked in until the time we checked out. Best of all, the food was to die for!!!! :)

  • Angela Case H : Dunlap, Tennessee, United States
May never go another resort. Live Aqua is 1st choice.

Have been home from vacation about a month. We booked our next trip to Live Aqua within one week of being home from vacation. We have been to Live Aqua so many times, it's hard to keep track of the # of times. I think around 22-24 times. We have stayed at 4 other properties in Cancun besides LA. Three of them were Fiesta Americana properties. We are members of the FAVC. (Vacation club). We absolutely love it. We can go anywhere with this membership. We did try Cabo one time. But, we choose to return to Live Aqua each and every time. The service and quality of the staff, food, beverages, rooms, etc can not be topped. We love this resort so much that for the last 4-5 times there, we never leave the property from the time we arrive to depart for the airport. You are at such peace and relaxed at the property. We have so many friends that have become our Live Aqua Family. We love so many of them and look forward to seeing them each trip. Valerie Van Rooij, Karla Gaxiola, Jonathan Chaire, Dana Malave, David Gomez, Aminael, and Alfredo Santamaria. Many more I can not think of right now. Bottom line, if you want to experience the best vacation ever, go to Live Aqua.

  • jcperdomosilva : Cambridge, Massachusetts
Great place to stop and take a break

Live Aqua is an amazing place to take a vacation and relax on the beach for a couple of days. The hotel staff is amazing and go out of their way to make your time at the hotel truly special. A huge shoutout to Marcos "Green Boy" who made excellent smoothies and was always ready with a smile. Highly recommend.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • All meals
  • A la carte dinner
  • 24 hour Room Service
  • All drinks, domestic and select international brand liquor
  • Daily activities
  • Cooking classes
  • Tennis
  • Beach volleyball
  • Table tennis
  • Billiards
  • 371 rooms
  • 9 Restaurants
  • 3 Bars
  • 7 Pools
  • Fitness facilities
  • Tennis courts
  • Shops (fee)
  • Medical service (fee)
  • Internet access
  • Spa (fee)
  • Daily activities
  • Nightly Entertainment

Deluxe Room

  • 1 king  or 2 double beds
  • Ocean front, ocean view or garden view options available
  • Balcony or terrace options available
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Aqua Club

  • 1 king or 2 double beds
  • Panoramic ocean views
  • Exclusive access to Aqua Club
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Viento Suite

  • 2 room suites
  • Ocean views
  • 2 balconies
  • Hydrotherapy area
  • Whirlpool bath
  • Pressure shower
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Aqua Suite

  • 2 room suites
  • Ocean views
  • Private terrace
  • Hydrotherapy Jacuzzi
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Tierra Suite

  • 2 room suites, one with king sized bed and living room
  • Ocean views
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Fuego Suite

  • 1 suite with living room
  • Hydrotherapy Jacuzzi
  • Private terrace
  • Ocean and lagoon views
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Presidential Suite

  • 2 bedrooms
  • 1 king bed and 2 queen beds
  • Two full bathrooms
  • Dressing room
  • Ocean and lagoon views
  • Seperate living room
  • Dining space
  • Bar
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Restaurants

Azur

  • Buffet for lunch and dinner
  • Mediterranean fusion

MB

  • A la carte for dinner
  • Mexican
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Sea Corner

  • A la carte for lunch
  • Seafood

Varenna

  • A la carte
  • Italian

In Laa'kech Lobster and Grill

  • A la carte for dinner
  • Grill and Seafood
  • Reservations required
  • Surcharge of $65.00 USD per person

Siete

  • A la carte for breakfast, buffet for lunch and dinner
  • Mexican

Hidden Garden

  • A la carte for dinner
  • Asian cuisine

Sushi Station

  • Sushi bar

Cafe Deli Boutique

  • Coffee shop

Bars

  • AKA Cocktail bar
  • Pool Club Bar
  • Egos Lounge

Live Aqua Cancun offers the following Spa Aqua facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Sauna
  • Steam room

Massages

  • Swedish massage
  • Four hands massage
  • Magic Indian massage
  • Polynesian moisturizing massage
  • Hot stone massage
  • Hot compress massage

Facial treatments

  • Luxury caviar facial
  • Hydra facial
  • Mini facial
  • Facial for him
  • Sensitive skin facial

Wraps

  • Choco-coconut wrap
  • Coffee and seaweed extract wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Make up
  • Hydrotherapy
Honeymoon Bonus - Wedding and Honeymoon packages are available. Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Live Aqua Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Live Aqua Cancun All Inclusive
Blvd Kukulcan KM 12.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.