Live Aqua Cancun

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Our Opinion

This resort is incredibly fitting for those who are looking for high-end service and luxury amenities. The Live Aqua Cancun does not fall short on top-notch elements. From the time that guests enter the resort, to when they check-out, they are greeted with the most pleasant and attentive staff. This is a resort that is better suited for those who are wanting lots of rest and relaxation. The resort is farther off from the main strip where a majority of the action happens. The rooms here are spacious and luxurious. One element that sets this resort apart from the rest is the small details and amenities that they offer to their guests during their stay. Both a la carte and buffet items are the best in quality compared to other resorts that you'd find along Cancun.


Overview
Live Aqua Cancun belongs to a new brand of high-end hotels in the luxury lifestyle market. This adults-only property breaks out from the traditional hotel concept and focuses instead on the specific luxurious lifestyle. Featuring an excellent location, right in the center of the Hotel Zone in Cancun, this impressive property is just a few steps from the main shopping mall in the city and has the beautiful Nichupte Lagoon on one side and the ocean on the other.

Location: Beachfront, 20 minutes from the Cancun International Airport, just a few steps away from the main strip.

Highlights
  • Adults-only
  • Free wifi throughout hotel
  • Seven swimming pools
  • Room service 24 hours a day
  • "Spa Aqua"

tripadvisor Traveler Reviews
  • MaxSchmidt : Sao Paulo, SP
perfect to relax

The hotel contains a huge infra structure. The service in general is very good. Everything we need has been readily attended. A special highlight for Valerie, who is definitely the person who makes the place work well. Very friendly, efficient and always paying attention to guests. The breakfast was very good. For dinner, the best are the Hidden Garden and the MB. On the AZur the experience was not good. Special highlight also for the swimming pool complex.

  • Fred O :
Tons of fun!

My friends and I were there for the New Years party it was epic! The service and quality of the room and amenities was outstanding. There was plenty of top quality food to eat, and of course an amazing location right in the hotel zone, across from several malls! The staff was very nice and accommodating. And then this nice girl named Fernanda took our picture and the shot will live forever! We love Cancun! 🌴🌴🌴

  • Sherri C : Plano, Texas
Live Aqua Completes Me

The staff is what makes Live Aqua so incredible. Each time we visit this resort, they welcome us “home”. Everyone is always genuinely happy to see us, and consider us a part of their family, and that is a mutual feeling. Each time we return, there are new surprises to discover. This trip we were delighted with a saxophone player in the AKA Bar playing smooth jazz. We sat out on the patio, drinking wine, watching the silent movies, as the sweet notes of the music drifted out to us. It made for a relaxing and lovely evening. This is a long review, but I have tried to provide as much information as possible, so please read it all. Live Aqua is located in the “Hotel Zone” in Cancun. It is across the street from La Isla Mall. There is another Mall a few blocks away as well. You really don’t need to leave the resort as they have a gift shop stocked with the forgotten necessities, souvenirs, beautiful jewelry, swim wear and their signature oil scents. The rooms are well appointed, as you would expect from a luxury resort. They include a soaking tub as well as a shower, a lighted makeup mirror, hairdryer, special soaps, as well as shampoo, conditioner, and lotion. They also provide their blue striped beach bag for use in case you didn’t bring one. The Aqua Club level rooms are the same as the others, with the exception that they are located on the 5th floor and have access to the Aqua Club Lounge. The suites vary in size, location, and price to suit the guests’ needs. The suites include access to the Aqua Club, in addition to a daily cabana with a 20-minute foot massage. There is plenty of seating all around the pools and the beach, as well as cabanas for rent daily, which include with a heavenly 20-minute foot massage. Simply check in with the folks at the towel hut, and they will help find your perfect spot. The beach is absolutely gorgeous. The color of the water varies with many different shades of turquoise throughout the day. Its beauty is mesmerizing. The water is typically warm with some slight coolness to it, very refreshing and so clear you can see the bottom. The depth is about two to three feet for a little way out, but gets deeper with some strong currents as you get further out. There is a lifeguard who works very diligently to keep you safe. Please make sure you pay attention to the flags, as they are alerting you as to the condition of the water. A red flag warns of the risk of strong currents, rough waves and dangerous conditions. Swimming is not recommended when a red flag is posted. A yellow flag warns of rough conditions with high surf, currents and undertows. A green flag indicates a calm ocean, but realize that the ocean can be unpredictable. Therefore, if you choose to swim under any of these flag colors, use caution, good judgment, and ALWAYS follow the directions from the lifeguard. They know that water and where the dangers are better than any vacationer, and they are doing their best to keep you safe. There is an ample supply of food and beverages located throughout the resort. Beginning in the morning, there is a choice of room service available 24 hours a day at no charge (see the menu in your room), the Café Deli Boutique, and Siete, which has a wide variety of breakfast foods to satisfy all nationalities. The cafe offers coffee, sweet treats, and pastries all included at no charge. Starbucks coffee is also available for a charge. Outside Siete, there are pastries and coffee available as well as tables on the patio to enjoy your breakfast. For lunch, there are several options. Siete offers a daily lunch buffet; there is Paradillo Grill (Or as we like to call it, “Jose’s Grill”). Chef Jose grills the most delicious ribs, chicken, sausage, fish, and hamburgers. It also has a complete salad bar. It is located in the Inlaa’kech Restaurant tucked under the trees in a nicely shaded dining area and is across from the Hidden Garden Restaurant. Varenna offers a vast assortment of pasta dishes, as well as pizza and calzones, and has a lovely patio for enjoying your lunch. There is usually paella or something being cooked on a large round grill pan near Varenna, so check them out as well. Azur has a very nice lunch with many different options to choose from salmon, tacos, salads, etc. In addition, they have a large salad bar and an assortment of various breads. They have a deck overlooking the turquoise blue ocean to enjoy the sea breeze as you eat your lunch. The Sea Corner is tucked under the pool bar and has a sand floor and seating over looking the ocean. They offer ceviche and tacos, as well as other yummy Mexican foods. And do not forget, you can always ask your pool server to bring a menu for dining poolside. Afternoon snacks are available throughout the resort, sandwiches in the cafe, crepes on the AKA patio, and the Sushi Station, which opens at 5.... Chef Javier does an amazing job preparing the rolls beautifully. My favorite sushi rolls are the Texas Roll and the Spicy BBQ Chicken Roll. Dinner is amazing at Aqua. My favorite thing is - no reservations are required! You simply show up to the restaurant of your choice and are seated, once a table is available. MB restaurant is fine dining with a dress code for men to wear pants and close toed shoes. Their signature habanero soup is an absolute must each time we dine there. The steaks, veal, fish, are all wonderfully prepared with exquisite plating. One of my favorites is the beef tongue appetizer - so tender and delicious! Karla, who personally checks in with the guests to ensure a pleasant dining experience, manages this restaurant. On Friday and Saturday nights, there is a piano player, who fills the dining area with beautiful music. MB is a must each time we visit Aqua. Siete is separated into two restaurant choices - a buffet stocked with prime rib, fish, chicken, turkey and a vast variety of vegetables and salads, along with desserts, so many choices! The other is a Mexican restaurant providing authentic dishes from various regions in Mexico. So delicious! The Hidden Garden is always a favorite, especially when we get Roy as our waiter! The cuisine is Thai food, which has soups, noodles, curry, etc. and all are absolutely delightful. The restaurant is uniquely tucked under the trees, which provides for an intimate dining experience. We love it! Varenna offers an Italian dinner fare, complete with lasagna, linguini, and other pastas. The dining is enjoyable as it is located under the trees with fun lighting to provide a great atmosphere. Azur overlooks the ocean, and has a variety of options, osso bucco, rabbit stew, salmon, etc. Some evenings they have entertainment, typically a singer or guitar player, which makes for an enjoyable evening. Inlaa’kech is a lobster and steak restaurant, which requires an extra fee. The food is freshly prepared on the grill, the ambiance is lovely as it is located under the trees in an intimate setting and it only has a small number of diners at a time so it too, is very cozy. Bars - during the day, the AKA, swim up, beach, and pool bars are open. At night, the AKA bar is especially fun because of its location - near the Sushi Bar, MB, and Siete, there’s always a lot of people to visit with. There is a pool table for those who enjoy a good game of pool. The Azur Bar is also open, as is the Egos Bar on the lobby level, with music and a comfortable lounge area. Aqua Club is a lounge located on the 5th floor and offers a quiet space to relax and enjoy the views from both sides of the hotel. There are breakfast items in the morning, and appetizers available throughout the day. The bar is well stocked and service is impeccable. Access to this lounge is included with all suites, and Aqua Club level rooms, and is available to add to any other room for a fee. The resort also has an incredible spa. They offer a wide variety of massages, three of my favorites are Mayan Secret (hot stone), Fusion (a combination of different massage techniques) and Samumpray - always the first one I choose as it gets me so relaxed and in vacation mode. Our favorites are Daisy and Pillar, but all of the therapists are excellent. There is also a nail salon to provide manicures and pedicures. The resort features, a workout gym, tennis court, and a beautiful beach to walk or jog to work off all that delicious food, and there is a scale in the room (which I avoid!). I would like to personally thank Chef Cesar Germain, Executive Chef of Live Aqua, for setting up a special dinner for us at MB. He and Chef Jose planned the meal, and Chef David prepared it. Each course was delicious and thoughtfully plated. Captain Karla and our server, Juan presented each course to us, perfectly describing each dish. It was excellent! We thoroughly enjoyed the piano music playing in the background by Mario. So many other folks to mention, I thought I’d take a moment to give a shout out to them here. Hospitality- Valerie, Dana, Jimena, Deivid, Fernanda. Captains- Jonathan, Luis. Pool Hut- Jorge & Nestor. Pool Servers-David Gomez, Aminael, Andres, Marysol, and Paola. All the pool Bartenders! AKA Bar – Roberto and Francisco. And especially, Alfredo Santamaria, the very special man at the top! It’s always a special treat to see him! I know I have left out so many of the staff – I wish I could name them all. Please go and visit Live Aqua, you will be so happy you did.

  • Chari P : Orem, Utah
Amazing Service & Experience

This is my 10th consecutive year traveling to Cancun Mexico right after the Christmas Holiday. I typically choose Secrets Adults only hotels because I know exactly what their standard is - but some friends we were traveling with couldn’t justify the cost and we settled on LIVE AQUA. This resort is almost half the price of Secrets - and just as perfect, if not better! I sometimes hesitate staying in the old hotel zone because in my mind the buildings are old and run down, I was wrong! The other benefit of this hotel is that the tourist mall is right across the street- if you get tired of the hotel food or want a change of scenery, it’s literally 10 steps away… Go shopping, a movie, swim with dolphins, or even Rent-A-Car and drive to playa which we did one afternoon/evening! I’m 43 years old and I’m a smart woman, I would never buy a timeshare, but I bought one here, I can’t wait to come back to Live Aqua next year!It was my birthday on January 14, and my boyfriend proposed to me on the beach… It’s been a celebration all week long here at live aqua. These people certainly know how to make a person feel special! One thing Live Aqua could work on, is the entertainment- add a piano bar, pool activities, etc. The beach is perfect tho!

  • Sandyraaa : Boston, Massachusetts
Perfect resort for some R&R!!

This was the perfect resort for a low-key, relaxing vacation! This was our first all-inclusive vacation and we were not disappointed. If you are looking for a party resort, I probably won't recommend this place since things wind down pretty early here. There is one bar that stays open till 1am, but to be honest when you've been drinking all day, who needs to stay up that late! Room - We were welcomed with a cute rice art message on our bed upon arrival after a quick and easy check-in. The room was clean, spacious and had everything we needed for a comfortable 5 night stay.Food - You'll never go hungry here. I think I ate my body weight in food! You wake up to a breakfast buffet at Siete, where you get fresh smoothies by the AMAZING Marco, omelets, pastries, you name it! Or you can order a full breakfast to your room and get fresh pineapple juice in the morning! Lunch at Azur for Mediterranean and a beach view. Sea Corner for tacos and ceviche. Varenna for pizza and pasta! Hidden Garden for Asian/India. Beware it's pretty hidden! We tried everything. Mb was our favorite though restaurant with modern cuisines (Yes, it's a long wait, but you just hang out and get drinks by the bar, which isn't so bad). Make sure you try the garlic shrimp! Coconuts - This calls for it's own section! Daily coconuts around 12pm-1pm around the pool area! They go fast, so get there quick!Staff - I've never been to a place with such a pleasant staff. Everyone was so attentive, happy, funny, and great people in general. Special shout out to Moises, for making me get off my lazy butt for some relaxing Aqua Yoga and Beach Volleyball. That made me feel a little better about all the rainbow shots we took!I would absolutely come back again and recommend this place to anyone looking for a place to relax and unwind. Also love that it's an adults only resort too!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • All meals
  • A la carte dinner
  • 24 hour Room Service
  • All drinks, domestic and select international brand liquor
  • Daily activities
  • Cooking classes
  • Tennis
  • Beach volleyball
  • Table tennis
  • Billiards
  • 371 rooms
  • 9 Restaurants
  • 3 Bars
  • 7 Pools
  • Fitness facilities
  • Tennis courts
  • Shops (fee)
  • Medical service (fee)
  • Internet access
  • Spa (fee)
  • Daily activities
  • Nightly Entertainment

Deluxe Room

  • 1 king  or 2 double beds
  • Ocean front, ocean view or garden view options available
  • Balcony or terrace options available
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Aqua Club

  • 1 king or 2 double beds
  • Panoramic ocean views
  • Exclusive access to Aqua Club
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Viento Suite

  • 2 room suites
  • Ocean views
  • 2 balconies
  • Hydrotherapy area
  • Whirlpool bath
  • Pressure shower
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Aqua Suite

  • 2 room suites
  • Ocean views
  • Private terrace
  • Hydrotherapy Jacuzzi
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Tierra Suite

  • 2 room suites, one with king sized bed and living room
  • Ocean views
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Fuego Suite

  • 1 suite with living room
  • Hydrotherapy Jacuzzi
  • Private terrace
  • Ocean and lagoon views
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Presidential Suite

  • 2 bedrooms
  • 1 king bed and 2 queen beds
  • Two full bathrooms
  • Dressing room
  • Ocean and lagoon views
  • Seperate living room
  • Dining space
  • Bar
  • Aromatherapy menu
  • Individual climate control
  • LCD flat screen TV with cable 
  • Two telephones 
  • Bathroom telephone
  • Bedside table and work station
  • High speed Internet access
  • Radio alarm clock
  • i-Home
  • TV and DVD audio outlet in the bathroom
  • Electronic safe deposit box 
  • Bathroom amenities
  • Separate bath and shower areas
  • Hair dryer
  • Vanity mirror
  • Gourmet coffee
  • Ironing board and iron
  • Bathroom scale
  • Mini bar

Restaurants

Azur

  • Buffet for lunch and dinner
  • Mediterranean fusion

MB

  • A la carte for dinner
  • Mexican
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Sea Corner

  • A la carte for lunch
  • Seafood

Varenna

  • A la carte
  • Italian

In Laa'kech Lobster and Grill

  • A la carte for dinner
  • Grill and Seafood
  • Reservations required
  • Surcharge of $65.00 USD per person

Siete

  • A la carte for breakfast, buffet for lunch and dinner
  • Mexican

Hidden Garden

  • A la carte for dinner
  • Asian cuisine

Sushi Station

  • Sushi bar

Cafe Deli Boutique

  • Coffee shop

Bars

  • AKA Cocktail bar
  • Pool Club Bar
  • Egos Lounge

Live Aqua Cancun offers the following Spa Aqua facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Sauna
  • Steam room

Massages

  • Swedish massage
  • Four hands massage
  • Magic Indian massage
  • Polynesian moisturizing massage
  • Hot stone massage
  • Hot compress massage

Facial treatments

  • Luxury caviar facial
  • Hydra facial
  • Mini facial
  • Facial for him
  • Sensitive skin facial

Wraps

  • Choco-coconut wrap
  • Coffee and seaweed extract wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Make up
  • Hydrotherapy
Honeymoon Bonus - Wedding and Honeymoon packages are available. Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Live Aqua Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Live Aqua Cancun All Inclusive
Blvd Kukulcan KM 12.5 Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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