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ME Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great resort spot for spring breakers looking for a place that offers both options of relaxation and parties. The ME Cancun has modern and spacious suites. Great pool area. This spot is most notable for their bars and nightclub scene. There are plenty here to choose from.


Overview

Welcome to the luxurious ME by Melia Cancun overlooking the stunning turquoise waters of the Caribbean Sea. The Melia chain does not fail to bring you another beautiful resort with fabulous accommodations on an incredible white-sand beach. Only 1 block away is La Isla outdoor Shopping Mall with aquarium, theatres, great restaurants and just 5 minutes from the hottest nightclubs that this lively city has to offer!

 Location: Directly on the beach in the heart of Cancun's hotel zone, 20 min to downtown Cancun, 35 min from the airport.


Highlights
  • Five restaurants
  • Six bars
  • 2 adult only pools (1 infinity pool)
  • One pool with water ritual
  • Bali beds and day beds around the pools and on the beach
  • Boutiques 
  • "Yhi Spa"

tripadvisor Traveler Reviews
  • thefabfour2015 : Pueblo, Colorado
Anniversary

Beautiful fun place it was all exclusive people were nice but some of the merchants on property was rude especially if they think you don't know Spanish.... lotta things to do at the resort.... Beach was clean it was just a fun time I mean the food was great everything

  • Charlotte T :
Reservation canceled by hotel 3 weeks prior to travel - awful customer service

This hotel is under reconstruction and opening date has been delayed multiple times. I had a reservation for February and was called 3 weeks in advance to advise hotel would not be ready after all. Inconvenient news, as I had already purchased airfare. I was given the option to switch to the adults only property in Playa del Carmen and accepted. However, confirmation never came. When I called the hotel TWO weeks prior to my departure, they said it was not an option and that I would have to go to a hotel swarmed with children (La Esmeralda or Paradisus Cancun). I finally argued my way into La Perla, but was asked to pay a difference in room rates. Considering it was not my fault that consutrction was delayed, nor that I was given an option that was not available, this was extremely poor practice. Melia central customer service and the hotels are not well connected and give conflicting information. I am glad I called to follow up, as I could well have arrived in Playa del Carmen and have not had a reservation. I went to the ME Cancun 6-7 times last year. I will not be back every again. Standards slowly got more lax over time, and customer service significantly worsened. They have no regard for customer service or return clientele.

  • Levi M :
Heart breaker

I am a very concerned customer. As you know the ME Cancun is closed for renovations. ME Cancun was close at the time that I booked our vacation and nothing was brought to our attention back in September. Finally a month to the day from boarding our flight to paradise I received an email saying you all could no longer host us for our vacation. The email did state that the company would work with us but that is where your customer service ended. This has been the worst experience dealing with rebooking a hotel ever. I have tried to speak to someone that can help for the last 3 days. I called 6 times and given 6 different answers. I was told that a supervisor would call me in 5 min only to call you guys back after 3 hrs of waiting. I Have been told the it will take 48 hrs to confirm if we can get another room. This will put us 3 weeks from boarding a plane. How can you effectively Plan a vacation in 3 weeks? While this would have been my 3rd time staying at the me, I can't say I would do it again if this is how you treat customers that have booking issues. #mebymelia #meliahotelsandreaorts #horriblecustomerservice #ruiningmyvacay

  • csp24 : Melbourne, Australia
Terrible!

Due to their extended construction period we were relocated to Paradisus Resort. The room was terrible and no one was willing to take any responsibility for what seemed like an incomparable difference in quality. We booked with ME Cancun nearly 1year in advance and it was extremely disappointing to pay almost $1000 USD for three nights only to be moved elsewhere (especially having travelled all the way from Australia to Mexico). Liaising with the reservations team during the changes was a nightmare - they didn't care - and my messages to their Facebook team were apparently forwarded on but we never heard back from that either. We are so disappointed. We absolutely deserve a partial, if not full refund. What a scam.

  • Antonio O :
good hotel VERY BAD eco strategy

Some friends of mine where staying at ME and we acquired a daypass in order to spend the day with them. The service was just ok and the value for money is not at all what I was expecting. The food was fairly good and the service was bad. I would give this hotel a 2 o 3 star review but after seeing that this hotel is building a new complex on the beach, (area that, as far as I know is regulated by the Mexican government) I decided to give the lowest rate possible. When we asked the hotel's staff about it they just joked or bluntly ignored the subject. I believe that it is very irresponsible that the hotel is not complying with the regulations, especially in a sensitive subject like environmental laws.I wouldn’t recommend this hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Lounge chair and towels (pool/beach)
  • Waterpolo
  • Table Tennis
  • Volleyball
  • Pool table
  • Darts
  • Spinning
  • Aerobics
  • Fitness centre
  • 434 rooms in one 11-storey building with elevators
  • Main buffet restaurant
  • 3 a la carte restaurants (Mediterranean, Mexican, Asian), dress code & reservations required
  • 1 Grill
  • 4 bars including a swim-up pool bar
  • 3 Pools, including Jacuzzi
  • Game room with bar, pool tables, games and Karaoke
  • 2 tennis courts
  • Fitness room
  • Sauna
  • Whirlpools
  • Water sports (fee)
  • Beauty salon
  • Boutiques
  • Babysitting service, subject to availability (fee)
  • Laundry service (fee)
  • Car rental
  • Internet access (fee)

Guest Rooms

  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom with rain shower
  • Hairdryer
  • Ipod docking station 
  • Mini bar
  • Coffee maker
  • Wifi
  • Iron and ironing board
  • Aveda bath amenities
  • Max occupancy of 4 (1 to 3 adults or 2 adults and 2 children)
  • Ocean view available

Style Suites 

  • 1 king bed
  • Lagoon view
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom with rain shower
  • Hairdryer
  • Ipod docking station
  • Mini bar with international premium liquor
  • Coffee maker
  • Wifi
  • Iron and ironing board
  • Aveda bath amenities
  • Private VIP check-in/out
  • Private concierge
  • Use of YHI Spa's fitness centre, saunas and steam rooms
  • Access to the Beach Club
  • Access to the Chill Out Deck
  • Max occupancy of 2 adults (Adults 18+ only room)
  • Ocean view available

Loft Suites

  • 1 king bed
  • Ocean view with balcony or terrace
  • Private Jacuzzi
  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom with rain shower
  • Hairdryer  
  • Ipod docking station
  • Mini bar with international premium liquor
  • Coffee maker
  • Wifi
  • Iron and ironing board
  • Aveda bath amenities
  • Private VIP check-in/out
  • Private concierge
  • Use of YHI Spa's fitness centre, saunas and steam rooms
  • Access to the Beach Club
  • Access to the Chill Out Deck
  • Max occupancy of 2 adults (Adults 18+ only room)

Passion Suites

  • 1 king bed
  • Private oceanfront terrace with bali bed, lounge chairs, and chairs with cocktail table
  • Private Jacuzzi
  • Air-conditioning
  • Satellite TV
  • Blackout drapes
  • Aromatherapy menu 
  • Special amenities for couples
  • Bathroom scale
  • Premium bedding
  • In-room safe
  • Full bathroom with rain shower
  • Hairdryer
  • Ipod docking station
  • Mini bar with international premium liquor
  • Coffee maker
  • Free high-speed Wifi
  • Iron and ironing board
  • Aveda bath amenities
  • Preferential restaurant reservations
  • Preferential bali bed reservations
  • Laundry service
  • Access to daily wine-tasting hour at Salt restaurant
  • Private VIP check-in/out
  • Private concierge
  • Use of YHI Spa's fitness centre, saunas and steam rooms
  • Access to the Beach Club
  • Access to the Chill Out Deck
  • Max occupancy of 2 adults (Adults 18+ only room)

Restaurants

Salt

  • A la carte for dinner
  • Mediterranean
  • Dress code is dressy casual

The Water Grill

  • A la carte for lunch and dinner
  • South American grill
  • Dress code is dressy casual

Silk

  • A la carte for dinner
  • Asian cuisine
  • Dress code is dressy casual

The Beach House

  • A la carte for lunch and dinner
  • Mexican
  • Dress code is dressy casual

E-Space

  • Snack bar

Bars

  • The Beach Club
  • Rose Bar & Rose Bar Deck


Kids Deals - Children under 13 stays and eats free when sharing a room and existing bedding with 2 adults; pay airfare and transfers only. Teen rate available for 13-17 year olds. Single parent plan also available, please inquire for further details.

ME Cancun offers the following Yhi Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Hydrotherapy
  • Steam Room
  • Sauna

Massages

  • Deep tissue 
  • Aromatherapy
  • Indian scalp massage
  • Synergic body therapy
  • Reflexology
  • Holistic

Facial Treatments

  • Repairing facial
  • Energizing facial
  • Gold and Caviar facial
  • Anti-ageing
  • Men's facial
  • Teen's facial

Other treatments

  • Manicure, pedicure
  • Hair removal
  • Hair treatments
  • Hair colouring
  • Make-up

Honeymooners - Bottle of champagne and petit fours. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • ME Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ME Cancun
Boulevard Kukulkan, km. 12, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.