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Oasis Palm

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
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  • Restaurants & Bars
  • Kids
  • Spa
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Our Opinion

The Oasis Palm is a great hotel for young or student travelers that are looking for a great place to party. The party atmosphere can be felt both inside and outside of the resort. The pools play host to parties during the day and the city center is nearby, where there are plenty of nightclubs and bars. The food is OK here. While there is an array of choices available, it's nothing to write about. Their bar staff deserve recognition, as they are known for speedy and great service. The rooms are well maintained and cleaned regularly by attentive staff. The check-in and check-out process is a hit or miss at times. Depending on the volume of guests coming into the hotel, guests might experience slower service that usual. This is an OK hotel. However, if you're looking for a resort that's known for it's laid-back and relaxing atmosphere, it's better to look elsewhere.

Popular with younger travelers, Oasis Palm combines the convenience of including your meals and drinks with one of the best locations in Cancun - within walking distance of shops and nightlife. The laid-back seaside and poolside restaurants invite you to relax.

Location: Directly on the beach in Cancun's hotel zone, 5 min to downtown Cancun, 30 min from the airport.

  • 8 Restaurants and 1 bar
  • Kids club 
  • Swimming pool
  • Fitness centre
  • "Kin Ha Spa"

tripadvisor Traveler Reviews
  • anjumsyed007 : London, United Kingdom
Entertatment(Staff)-Olyimpia Barragan

Olyimpia was so kind and caring to me and my mum, who had knee surgery a fewmonths ago. Olyimpia was very patience and treating us good in the oasis palm hotelFor this we had a great time. I would recommend this hotel everyone that wants to stay or come to Cancun.

  • jfmartinez2467 : Covina, California
Our 25th anniversary, the best...

you need to consider this resort, family, well equipped, well maintain, the response to your request are immediately, BIG 5 to Luis crew leader at the Agave,, Made my wife so special making the owe some Mayan Coffee, AT THE TABLE. Me and My love where so amazing pampered,,, Another Bernardo at the front desk, 5 stars service,, we arrived at 2 am on an early flight, he accommodate for us to rest, the next morning we were checked in at 10 am, instead of 3pm, that was 5 hrs early, we had to rest after the long flight from LAX, our sponsor travel agency had ask for rooms with no view well get got ocean view Balcony view, and every day champagne for our anniversary, swans hearth shape towels and clean linen changed daily,,, THAT WAS A PLUS for my wife AGAIN,,, then we decided to stay one more day, and the front desk give us a special rate 50% off from regular price, they room service stuff VERY ATTENTIVE,, not to less for all other areas, bars, buffets, sport bar,,child pool, and being next to Captain Hook deck were you go to the sailing night trip and show, ONE last detail, to enjoy is great, with family, no surprises since is 3 miles away from the main night club areas, but close by is decide to sleep the kids and go have a bit of crazy time,, Not say more, GO and experience,, My wife and I had travel to Orlando, Vegas, Utah, Chicago, Indiana, Phoenix, and other places, Cancun and the Oasis Resorts, A place to go back Yesterday,,,, Muchas Gracias,,see you again soon,, The Martinez

  • Karla E João J : Whitman, Massachusetts
Family vacation

We spent a couple days with my parents, my brother's family and mine. We hade so much fun, a good resort all included, kids pool and entertainment all day long, a lot of different restaurants with a good food. Friendly staff. Great experience

  • Bentman007 : Long Island, New York
Great Time at the Oasis Palm

This was my family's third visit to The Oasis Palm resort and we love it more every time! Perfect place for a family vacation. It has a beautiful beach and pool area with many good restaurants, and everything is very clean and well kept! The Kids Club is great. It has many activities for the little ones.The entertainment staff have fun activities planned throughout the day for everyone by the pool area. The staff is amazing. Startjng with the director of the hotel Ms. Adelaida Arzola to the entertainment staff ( Heidy, Alejandro, Carlos, Juan Carlos, Ivan, Benjamin, David and Eddy), The actors (Juan, Fernanda, Melissa, Ivonne, and Carlos), the pool waitress Laura, the capitan of the restaurant “Los Agaves” Luis and Julian our waiter, Gustavo the capitan of the restaurant “Las Palmas” and the friendly people at the concierge desk (Leidy and Alejandro). Laura the Palm Pool waitress was great and was quick to get you a drink.Overall the staff, the hotel, and everything made our stay truly enjoyable! Can't wait to visit again!

  • Vera M :
HERVIN our SAVIOR!!!!!!!!!!!

To begin with our travel agent booked us at the wrong hotel. I hated everything about the first day at this hotel. We were supposed to be at the Grand Oasis Cancun, their sister company. We were given an upgrade to the Grand Oasis Palm on the ground floor because we are smokers the terrace was great. Room was 2 queen beds pushed together which was fine. Hot water took forever to get hot and every time someone was in the shower or flushed the toilet or used the bathroom sink the room would fill with the smell of raw sewer.... So AnnoyingSome of the workers are not that friendly and found myself having to remind some that the color of money is green no matter where you go. Food not that exciting. But i do love me some "Pancita" (Tripe for those that do not know) and they had it almost every day. The Seafood restaurant they have is ok but I loved the Grilled Octopus in Ink. At Agave I loved the Fig and Cheese salad with Honey Dressing.On to the fun at the beach. 1st it's not PRIVATE at all and found myself saying no Gracias quite often but it was the same 5 vendors that walked up and down. It is a self service beach area, meaning at 7:45-8:00 am you go to the towel hut and pick up beach towels and go find some prime real estate under a hut. For the most part other patrons respect if the chairs are taken. Our number 1 server on the beach hands down the best of the best I have encountered is the famous HERVIN!!!!!!!!!!!!!!!!!!! He is so very polite and would constantly ask if you wanted any drinks. Once he saw you ordered the same drink often the drinks would just show up without asking (now that's the way to vacation).The activities staff (i.e. volleyball, pool games) were excellent in getting people to join together for a very competitive game of volleyball. We were there for 8 days. I would only return to this hotel again for the calm waters and HERVIN

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hr snacks
  • A la carte dining w/reservations
  • Unlimited Domestic brand drinks from 10am-1am
  • Kayaking
  • Windsurfing
  • Sailing
  • Daytime tennis
  • Use of fitness center at spa 
  • Daily activities
  • Nightly entertainment
  • 470 rooms in two 8-storey buildings
  • 2 buffet restaurants
  • 2 a la carte restaurants: Mexican, International
  • Snack bar
  • 3 bars including Beach bar
  • 2 pools
  • 2 tennis courts
  • Grocery & sundries shop
  • Gift shop & Tobacco shop
  • Fitness facilities (fee)
  • Sauna (fee)
  • Steamroom
  • Beauty salon
  • Spa
  • Babysitting service (fee)
  • Laundry facilities (fee)
  • Scuba diving nearby
  • 18-hole golf course 15 min away

Standard Rooms

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar (fee)
  • 42 inch TV
  • Blackout drapes
  • Coffeemaker
  • In-room safe (fee)
  • Bathroom w/shower
  • Hairdryer
  • Max occupancy 5 (maximum 3 children)
  • Lagoon view

Ocean View

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar (fee)
  • 42 inch TV
  • Blackout drapes
  • Coffeemaker
  • In-room safe (fee)
  • Bathroom w/shower
  • Hairdryer
  • Beach towels
  • Max occupancy 5 (maximum 3 children)
  • Ocean view


  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar (fee)
  • 42 inch TV
  • Blackout drapes
  • Extended balconies
  • Coffeemaker
  • In-room safe (fee)
  • Bathroom w/shower
  • Hairdryer
  • Beach towels
  • Max occupancy 5 (maximum 3 children)
  • Ocean or lagoon view



  • A la carte for dinner
  • Mexican

Dos Lunas

  • Buffet for breakfast and lunch
  • International cuisine

La Bamba

  • A la carte for lunch and dinner
  • Seafood

Las Palmas

  • Buffet for breakfast, lunch and dinner
  • International cuisine

Los Agaves

  • A la carte for dinner
  • Mexican

Sushi Bar

  • A la carte for lunch
  • Mexican/Sushi fusion


  • Buffet for dinner
  • International cuisine

La Cantina

  • Snack bar


  • Isla Mujeres Beach bar

Kids Deals - Kids under 13 stay & eat free when sharing a room with 2 adults; pay special rate including airfare & transfers. Max 2 kids. Date restrictions apply.

For the Kids- Kids 4-12 can enjoy supervised activities at the Kids Club.

Oasis Palm offers the following Kin Ha Spa facilities and treatments:


  • Massage rooms
  • Yoga class
  • Bathhouse


  • Back, neck and shoulder massage
  • Deep tissue massage
  • Hot stone massage 
  • Relaxing massage

Facial treatments

  • Facial mask
  • Deep cleaning
  • Moisturizer


  • Chocolate wrap
  • Aloe vera wrap
  • Sun repair wrap

Other treatments

  • Body exfoliation 

Stay at 1, Play at all! - Guests of the Oasis Palm have full use of services & facilities of all Oasis Hotels (except the Grand Oasis Hotels). Transportation not included & not valid at Oasis Cancun during certain times. Prior arrangements must be made at guest services desk.

Single Parent Program - Special rate for a single adult sharing a room with children. Date restrictions apply.

Honeymooners - Receive priority check-in w/welcome cocktail, room upgrade (subject to availability at time of check-in), king bed, fruit basket, bottle of domestic sparkling wine, and a honeymoon dinner w/a bottle of house wine. Request at time of booking. Proof of marriage certificate dated within 60 days required.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Oasis Palm

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Oasis Palm
Blvd Kukulkan, Seccion C - Lote 1 Zona Hotelera, Quintana Roo, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.