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Oasis Palm

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Oasis Palm is a great hotel for young or student travelers that are looking for a great place to party. The party atmosphere can be felt both inside and outside of the resort. The pools play host to parties during the day and the city center is nearby, where there are plenty of nightclubs and bars. The food is OK here. While there is an array of choices available, it's nothing to write about. Their bar staff deserve recognition, as they are known for speedy and great service. The rooms are well maintained and cleaned regularly by attentive staff. The check-in and check-out process is a hit or miss at times. Depending on the volume of guests coming into the hotel, guests might experience slower service that usual. This is an OK hotel. However, if you're looking for a resort that's known for it's laid-back and relaxing atmosphere, it's better to look elsewhere.

Popular with younger travelers, Oasis Palm combines the convenience of including your meals and drinks with one of the best locations in Cancun - within walking distance of shops and nightlife. The laid-back seaside and poolside restaurants invite you to relax.

Location: Directly on the beach in Cancun's hotel zone, 5 min to downtown Cancun, 30 min from the airport.

  • 8 Restaurants and 1 bar
  • Kids club 
  • Swimming pool
  • Fitness centre
  • "Kin Ha Spa"

tripadvisor Traveler Reviews
  • Marlene H :
Fantastic first time experience in Cancun for us at the Oasis Palm from March 5 - 12, 2017

My husband and I, as well as my mother, flew direct from Kelowna, BC. Canada with Sunwing Airlines to Cancun and had the most amazing experience while on our 1 week too short of a beautiful holiday. We stayed in a room with a beautiful ocean view and loved it. It was nice and quiet in our room while we slept. We totally enjoyed all the food in the different restaurants other than the Seafood restaurant because we didn't get a chance to try it out, but am sure it's delicious as the rest of everything was. Fantastic entertainment by the FABIAN Y SUS MONARCAS, but we didn't care too much for the other band they had playing in the other corner in front of one of the buffets. Friendliest and cleanest hotel we've ever been in also. The hard working people who keep the resort clean definitely do not get paid enough, nor do the other workers throughout the entire grounds. We really enjoyed our service by one of the supervisors named Arturo Abarca as well as the unbelievable and exceptional service by one of the waiters from what we call, "The peanut bar" and his name is Daniel Pelon. I strongly recommend that anyone who stays at this resort they should definitely not just tip the housekeepers, bar tenders, servers, but they should also tip the grounds people because they work from morning until night and keep the grounds and the inside of the hotel spotless. And, you should also respect them by cleaning up after yourselves by picking up your garbage and putting it in the trash cans that are readily available. We will definitely be returning and will stay at the hotel within the next couple of years! Gracias to all the staff for making our first trip to Mexico a loving, fun and beautiful one! There are just two things we do suggest is that they replace the bed mattresses in the rooms because they are getting a bit warn out, but we still slept well, and also the safes for the rooms should be free of charge also. We miss you all already! Love from your British Columbia Canadian friends! We shall return within the next year or two and bring some of our friends along with us to enjoy your hospitality!

  • kersey22 :
Senior College Spring Break

My girlfriend and I went to Oasis Palm with 12 of our best friends from college for our Senior Spring Break. Me personally this was the 2nd Cancun resort I have stayed at, and 3rd all inclusive resort total. Beach-Ocean-PoolThe outside area of the resort is beautiful and is absolutely great. There is 2 pools you can swim in and the one on the regular oasis side has a pool bar. It also has a kid section but it split up so it makes it great for families as well. Going during the month of March it is more expensive to travel because the demand of college spring breakers. That being said you could still get drinks at the pool without a long wait.- The beach was absolutely great and everything you think of when you dream of paradise. Had a long beach access which was great because it got busier as our trip went on. The ocean was different shades of blue and had a big shallow area, but also area where you could explore and go past the rope lines. Bars......- Outdoor bars were great, they started having long lines at the beach bar so they set a few bar stands around the pool area so you could get your drinks quick. -Indoor bars were great also... Being from the states it was fun watching college basketball in the sports bar before dinner and after. For late hours the western bar stayed open till past 1am. This bar has seating outside which is nice. My big group even got a game of (Thumper) going on. People around us loved it!Staff - check in and everything went smoother then I expected and the Cheap Caribbean people at the resort were very helpful. We booked through Cheap Caribbean but the people were through apple vacations----Connected. Bartenders - Were sometimes overwhelmed and not as nice as other places Ive been too. But I think that was because the timing and the place being so busy with half College/families. FRANCISCO------ In the sports bar was awesome and his friendliness did not go unnoticed. He was very polite and so patient with our huge group. Food/ResturantsMy one buddy said the resort would be a 5 star, if the food was decently better. There is a variety of restaurants which is very nice. Lunch is very nice because they have the beach bar cooking up food till the sun goes down. Sushi, Burgers, Chicken nuggets, fries, hot dogs, nachos, Chicken Wings.... The best thing I had here was the chicken wings and my whole group agreed. I was a little cautious about eating this in Mexico but they were very good. Pizza lunch was good too.... especially if you have been drinking. Pizza was at the Italian buffet restaurant. - Breakfast buffet's ----- Very serviceable but I was disappointed and it was not as good as the 2 other all inclusive resorts I went to. - Dinner ---- A lot of variety of restaurants but overall not very good. I honestly had very serviceable food and I know it is very hard to have amazing food at all inclusive. A lot of people in my group complained. I honestly had a great buzz and was the happiest person in the world at each dinner that any kind of food was fine with me. Try the sit down restaurants with menus. There was good stuff on the menu... just not everything is good. Rooms - Defiantly not fancy by any means but they are still completely fine and did the job. My room and our buddies across the hall both had balconies. View was unbelievable.. great to party on before dinner!!! Bathrooms were smaller... shower had space and still walk in... so it was great. Bed ---- huge and comfy. Room was cool and had no problemsOverall---------- This place was perfect for a group!!! No matter the age if you have a group of adults even with kids you will have an absolute blast here. This place is for fun and enjoying a lot of drinks in paradise. The ocean and beach still blows me away and looks 10x better in person than it does in pictures. If your just a couple I would still recommend but you might want a little more fancier. But honestly it depends what you want in your vacations. My group wanted paradise, hot weather, lots of drinks, and to create even better memories. So it was perfect!!! If your a couple who wants a little more fancier then I would say maybe look at a little more of an expensive resort. But by no means did this place not come off nice or anything like that!!!

  • Jodi R :
Stay Home

We checked in at the Oasis Palm, with our family and they gave us a room with one King size bed. We could have two beds for an additional fee. So we had to pay an extra $500 American for our family to have a vacation. Kind of a joke.

  • 717lilliew :
Amazing holiday

We travelled here on 30th Oct for 1 week! Had an amazing time the whole holiday was incredible. Beach amazing pools fantastic the only one niggle I had was no balconies in the rooms but that's not enough to dampen my time here.Pirate ship brilliant and definitely visit coco bongos fab night out

  • LittlePinkPassport : Toronto, Canada
Oasis Palm weekend stay

After reading a lot of mixed reviews I was a little weary. I had 14 people going to the oasis Palm for my bachelorette and over all our experience was pretty good! Our rooms were upgraded to the grand oasis Palm, so they were a bit nicer then the rooms in the oasis Palm, and they were all places down the hall from each other- which was convenient for our large group. The food at the buffet was okay, nothing outstanding- the guac was amazing though ! Since we were staying at the oasis Palm rather than the grand oasis Palm ( same hotel grounds, you just have more dining options at the grand oasis Palm) is that you have slim pickings for dinner options - we ended up going to the same place each night, since the other restaurant is sea food, and I don't eat seafood. Also the reservations are first come first serve so we spend a long time in line trying to get our name on the list. The restaurant we did go to though was good. The beach was nice, a bit of sea weed but the hammocks are a nice touch. They also have yoga on the dock in the morning which was good. Staff was friendly, however we were a little annoyed at check in. We arrived early and it took a very long time for them to figure out our reservation, since we booked on Expedia. We spent probably 2 hours trying to check in, then we placed our luggage in a safe area until our 3pm check in, but then after we finally checked in we had to sit in our room and wait for our luggage to come up- which took an hour and a half. We would have preferred go just pick it up ourselves rather then waste our afternoon sitting on the room.Checking in aside, our over all experience was good- pools were nice, drinks were good. Also, when booking your tours through the hotel- they were very helpful and friendly!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hr snacks
  • A la carte dining w/reservations
  • Unlimited Domestic brand drinks from 10am-1am
  • Kayaking
  • Windsurfing
  • Sailing
  • Daytime tennis
  • Use of fitness center at spa 
  • Daily activities
  • Nightly entertainment
  • 470 rooms in two 8-storey buildings
  • 2 buffet restaurants
  • 2 a la carte restaurants: Mexican, International
  • Snack bar
  • 3 bars including Beach bar
  • 2 pools
  • 2 tennis courts
  • Grocery & sundries shop
  • Gift shop & Tobacco shop
  • Fitness facilities (fee)
  • Sauna (fee)
  • Steamroom
  • Beauty salon
  • Spa
  • Babysitting service (fee)
  • Laundry facilities (fee)
  • Scuba diving nearby
  • 18-hole golf course 15 min away

Standard Rooms

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar (fee)
  • 42 inch TV
  • Blackout drapes
  • Coffeemaker
  • In-room safe (fee)
  • Bathroom w/shower
  • Hairdryer
  • Max occupancy 5 (maximum 3 children)
  • Lagoon view

Ocean View

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar (fee)
  • 42 inch TV
  • Blackout drapes
  • Coffeemaker
  • In-room safe (fee)
  • Bathroom w/shower
  • Hairdryer
  • Beach towels
  • Max occupancy 5 (maximum 3 children)
  • Ocean view


  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar (fee)
  • 42 inch TV
  • Blackout drapes
  • Extended balconies
  • Coffeemaker
  • In-room safe (fee)
  • Bathroom w/shower
  • Hairdryer
  • Beach towels
  • Max occupancy 5 (maximum 3 children)
  • Ocean or lagoon view



  • A la carte for dinner
  • Mexican

Dos Lunas

  • Buffet for breakfast and lunch
  • International cuisine

La Bamba

  • A la carte for lunch and dinner
  • Seafood

Las Palmas

  • Buffet for breakfast, lunch and dinner
  • International cuisine

Los Agaves

  • A la carte for dinner
  • Mexican

Sushi Bar

  • A la carte for lunch
  • Mexican/Sushi fusion


  • Buffet for dinner
  • International cuisine

La Cantina

  • Snack bar


  • Isla Mujeres Beach bar

Kids Deals - Kids under 13 stay & eat free when sharing a room with 2 adults; pay special rate including airfare & transfers. Max 2 kids. Date restrictions apply.

For the Kids- Kids 4-12 can enjoy supervised activities at the Kids Club.

Oasis Palm offers the following Kin Ha Spa facilities and treatments:


  • Massage rooms
  • Yoga class
  • Bathhouse


  • Back, neck and shoulder massage
  • Deep tissue massage
  • Hot stone massage 
  • Relaxing massage

Facial treatments

  • Facial mask
  • Deep cleaning
  • Moisturizer


  • Chocolate wrap
  • Aloe vera wrap
  • Sun repair wrap

Other treatments

  • Body exfoliation 

Stay at 1, Play at all! - Guests of the Oasis Palm have full use of services & facilities of all Oasis Hotels (except the Grand Oasis Hotels). Transportation not included & not valid at Oasis Cancun during certain times. Prior arrangements must be made at guest services desk.

Single Parent Program - Special rate for a single adult sharing a room with children. Date restrictions apply.

Honeymooners - Receive priority check-in w/welcome cocktail, room upgrade (subject to availability at time of check-in), king bed, fruit basket, bottle of domestic sparkling wine, and a honeymoon dinner w/a bottle of house wine. Request at time of booking. Proof of marriage certificate dated within 60 days required.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Oasis Palm

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Oasis Palm
Blvd Kukulkan, Seccion C - Lote 1 Zona Hotelera, Quintana Roo, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.