Oasis Smart

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  • Reviews
  • What's Included
  • Facilities
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  • Restaurants & Bars
  • Kids
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  • Bonus
Our Opinion

The Oasis Smart is an OK hotel to stay at in Cancun. This place is more fitting for those who are in Cancun for business rather than leisure. It is highly recommended that travelers who are looking for a peaceful night's sleep, to request a room near the hotel zone, as a majority of the rooms are situated near the city (making for an incredibly disruptive sleep). The food options here are OK. While the quality of the food is good, the choices get a little redundant. They also don't carry a variety of food. While the rooms are clean, they are in need of a good upgrade (there have been reports of chipped paint and broken in-suite appliances). For those who have a busy itinerary, will be out of the resort grounds often, or those doing a short-term stay in Cancun, The Oasis Smart is a good hotel to get you by. However, for the price you pay, it's better to look at other options along Cancun.

This modern resort is located in the heart of downtown Cancun and features, among other amenities, a relaxing pool in a tropical garden setting, and free daily shuttle to the beach club.
Location: In the heart of downtown Cancun, 5 min from the beach, 20 min from the airport.

  • Free WiFi throughout hotel
  • All Inclusive 24 hours
  • Pool 
  • Nightclub
  • Smart car rental
  • Business centre

tripadvisor Traveler Reviews
  • tonyDreal :
Worst place ever

I stayed just for they weekend and they didn't clean my room , the coffe shop was too expensive and a skinny girl with dark and long hair from the front desk she take so long with my Check out. She doesnt even know what she is doing , I asked to her if she was new or something , and she didn't know the promotions and prices from the oasis hotels In México. I've been a customer for the Oasis for five years , how this even possible! I felt confortable with the Oh! Front desk who are very fast and fix my problems , I was angry the whole time and the girls were always patient with me issues .The waiter edwin ,was so rude he forced me to sit In a horrible table close to the door , thanks christ with the hostess belen who made my day with her jokes and her good talk. Luis , the waiter , is a good kid who doesnt really speak english but he is so kind and intelligent , and that a is good service to your guest people.Another waiter at breakfast was with his phone and making jokes with another guy with a yellow shirtImprove your love for your work guys.SERIOUSLY!

  • antony240 :
Smart cancuun

Lovely place with warm people who go over their way to mske you feel at home.The waiter Mariana was excellent and took great care of my daughters need all the time of our stay.small place where you get specialised treatment.keep up.

  • ilsepulvedaa :

Verte comfortable room. It has all you need yo have a great time at México. They gift us the breakfast overall tje week se stayed there, and that was awesome... Great fotos, outstanding service. I'd stay there if i go back to Cancún someday on the future. The location is perfect for everything you wanna do at the city. It's pretty close yo the ADO bus station, and you can also grab a bus around the córner to the zona hotelera

  • hernjua6 : Penn Laird, Virginia
Smart Hotel in a Smart location

Excellent hotel close to everything in Cancun city! Very clean and spacious rooms, free Wifi and bottle of water and more, everything you need for a city hotel. Staff is very friendly and helpful, everyone smiles and says hello. Special thanks to Alfredo Garcia Sub Manager for all his attention and made my stay a better experience. Awesome pool and atmosphere, the best in Cancun city. I was pleasantly surprised and totally satisfied with this hotel and would positively stay again and 100 % recommend.

  • Chris L : Olathe, Kansas
EXCELLENT STAY AT Smart Cancun by Oasis

My Trip Started RIGHT , The Front 2 Staff Members Cabrella and Her associate Helped me get check in very Quickly, They gave me excellent directions to the best restaurants close to the hotels, and even assisted me with a Great dinner on my Birthday on 7/13/2017 The bellboy in the front lobby was great with door when i came in every evening. Eva the room cleaner cleaned my room # 622 superb every day . I WAS SO IMPRESSED with these Staff Member that I will come Back to this Hotel and bring my Friends. Theses STAFF members went beyond the call of DUTY and gave me a GREAT STAY. They deserve a raise $$ . This is where me and my Friends will SPEND our Money ( HAPPY IN KANSAS. Chris L

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 119 rooms
  • 2 Restaurants & 1 cafe
  • 2 Bars
  • Pool
  • Fitness centre
  • Gift shop
  • Internet access (fee)
  • Exercise room  
  • Nightclub on location
  • Golf nearby

Standard Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable TV
  • Mini-bar (fee)
  • Ipod docking station
  • Coffee/tea maker
  • In-room safe (fee)
  • Bathroom with shower
  • Hairdryer
  • Max occupancy 4



  • Buffet for breakfast
  • International

The White Terrace

  • A la carte for lunch and dinner
  • Gastrobar and Sushi

Coffee & Me

  • Cafe


  • Crazy Hot Coyote Nightclub
  • Pop Art Bar Lounge

Kids Deals - Kids under 13 stay & eat free when sharing a room with 2 adults; pay a special rate including airfare & transfers. Max 2 kids. Date restrictions apply.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Bonus - Oasis Smart guests will enjoy Oasis Palm as their "beach club" facility. Shuttle service is available.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Oasis Smart

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Oasis Smart
Avenida Tulum Esq. Brisa s/n Col. Centro, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.