Oasis Smart

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Our Opinion

The Oasis Smart is an OK hotel to stay at in Cancun. This place is more fitting for those who are in Cancun for business rather than leisure. It is highly recommended that travelers who are looking for a peaceful night's sleep, to request a room near the hotel zone, as a majority of the rooms are situated near the city (making for an incredibly disruptive sleep). The food options here are OK. While the quality of the food is good, the choices get a little redundant. They also don't carry a variety of food. While the rooms are clean, they are in need of a good upgrade (there have been reports of chipped paint and broken in-suite appliances). For those who have a busy itinerary, will be out of the resort grounds often, or those doing a short-term stay in Cancun, The Oasis Smart is a good hotel to get you by. However, for the price you pay, it's better to look at other options along Cancun.

This modern resort is located in the heart of downtown Cancun and features, among other amenities, a relaxing pool in a tropical garden setting, and free daily shuttle to the beach club.
Location: In the heart of downtown Cancun, 5 min from the beach, 20 min from the airport.

  • Free WiFi throughout hotel
  • All Inclusive 24 hours
  • Pool 
  • Nightclub
  • Smart car rental
  • Business centre

tripadvisor Traveler Reviews
  • 82normang : Brooks, Alberta
oasis smart nov 3-10,2016

had an enjoyable stay at the oasis smart. rooms were clean. location was central. bus to the hotel zone was 10 pesos. 50 pesos takes you most places in downtown. centrally located in cancun near las Americas mall, close to market 28, 5-10 minute bus ride to the hotel zone, plenty of eating establishments close by and a market close by to the north. overall, excellent value for the price you pay.

  • RBC C : Ottawa, Canada
Oasis Smart is an Oasis in Cancun

Good clean hotel for people who do not like the resort scene and want to do some serious sight seeing. It is centrally located and near a Supermarket with good food choices. Also travel shops are nearby with money changers so all very convenient. Also the shuttles running around the corner can take you to the hotel strip for a pittance compared to the taxis.

  • Catherine L :
Nice customer services!

Great experience with Oasis smart! Friendly customer services at front desk. Very convenient shuttle buses to Oasis Palm in the resort. Room was clean. Shower was great. Shampoo, conditioner, face soap were all provided for our convenience.We did find a cockroach in our bedroom which is quite scary. The AC was noisy and kept spreading water on the ground. Overall, it is worth the money we've paid!

  • Rachel L :
Amazing Service

We decided to come to Mexico and stayed at the Smart Oasis, honestly best service ever and amazing place for the price! They have wonderful facilities that are always kept clean and neat, we don't speak spanish only english but most of the staff knew some English so we didn't have many problems with the language barrier! Also on Sunday our food at the pool was only a little bit late so our waiter Ricardo Caizauez gave us free cocktails to make up for it! Would definitely come back!! Best service I have ever received for sure!

  • Dokwes : Oakville, Canada
We're there for the 4th time this year only!

I guess that we must like the place very much because of the location, very friendly staff, excellent swimming pool (water always pretty cold - wonder why?), proximity to shops, restaurants, local markets and the cost of staying at Oasis Smart. During the last 8 months since we had been there last time someone could see improvements in the layout of the garden. We have only two constructive complaints: 1. Always when you arrive at the hotel around noon you have to wait for your room ~2hours. It looks to me there is lack of communication between the cleaning & reception personnel. 2. In the VIP business room there used to be a coffee machine where you could make a coffee, now it has been replaced with a bulky automated brewer without any cups available, so what is the purpose of having it there?

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 119 rooms
  • 2 Restaurants & 1 cafe
  • 2 Bars
  • Pool
  • Fitness centre
  • Gift shop
  • Internet access (fee)
  • Exercise room  
  • Nightclub on location
  • Golf nearby

Standard Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable TV
  • Mini-bar (fee)
  • Ipod docking station
  • Coffee/tea maker
  • In-room safe (fee)
  • Bathroom with shower
  • Hairdryer
  • Max occupancy 4



  • Buffet for breakfast
  • International

The White Terrace

  • A la carte for lunch and dinner
  • Gastrobar and Sushi

Coffee & Me

  • Cafe


  • Crazy Hot Coyote Nightclub
  • Pop Art Bar Lounge

Kids Deals - Kids under 13 stay & eat free when sharing a room with 2 adults; pay a special rate including airfare & transfers. Max 2 kids. Date restrictions apply.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Bonus - Oasis Smart guests will enjoy Oasis Palm as their "beach club" facility. Shuttle service is available.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Oasis Smart

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Oasis Smart
Avenida Tulum Esq. Brisa s/n Col. Centro, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.