- What's Included
- Restaurants & Bars
The Oasis Smart is an OK hotel to stay at in Cancun. This place is more fitting for those who are in Cancun for business rather than leisure. It is highly recommended that travelers who are looking for a peaceful night's sleep, to request a room near the hotel zone, as a majority of the rooms are situated near the city (making for an incredibly disruptive sleep). The food options here are OK. While the quality of the food is good, the choices get a little redundant. They also don't carry a variety of food. While the rooms are clean, they are in need of a good upgrade (there have been reports of chipped paint and broken in-suite appliances). For those who have a busy itinerary, will be out of the resort grounds often, or those doing a short-term stay in Cancun, The Oasis Smart is a good hotel to get you by. However, for the price you pay, it's better to look at other options along Cancun.
- Free WiFi throughout hotel
- All Inclusive 24 hours
- Smart car rental
- Business centre
Good and kind service, we enjoyed our stay in this hotel. The breakfast is good, quality and price is terrific... My unique complaint is regarding the air conditioning was pretty noisy, this is because it seemed very old.
Visited this venue this month and believe me it is great. I didn't know that such a wonderful hotel existed outside of the Hotel Zone. The service is great. The receptionists are very helpful. The bellboy service, restaurant and rooms are superb. The pool is very specious and clean. It s well kept. The hotel is clean, with an efficient elevator service. AC works well, large tv, english channels, kids channels. Everything you could ask for from a resort is available. Believe me that this one of the High End Hotels in Cancun and I plan to visit again soon.
Air Conditioner continually went out, the last day it was out over several hours and the heat was horrendous. I called the desk numerous times with no answer, when they did answer (3 different times) they said someone would be at my room immediately to fix the AC but no one showed up. Not until I said I was going to check out did they do anything to fix the Air-conditioner. The beds were extremely uncomfortable, (Tried both of them in my room). The coffee pot in my room did not work and ants were crawling all over the counter, I had to purchase coffee from the coffee shop in the lobby. The food severed in the hotel's various restaurants was not good, the staff tried hard but were poorly trained. The hotel is located in a rough area and I did not feel safe walking outside. I felt trapped within the confines of the Hotel unable to explore the area for other food options, shopping, etc. This was absolutely NOT a vacation situation nor did it stand up in any way to the "Oasis" chain of hotels/resorts in Cancun Hype. It was absolutely miserable and isolating without an option for anything else. . I booked 9 nights through Expedia and checked out after the second night. The hotel refused to issue a refund and as of right now i am still trying to get Expedia to fix this.
This is a good hotel, that has everything you want, need and expect a proper hotel to have. Good, friendly, professional staff. A large breakfast buffet, big vlean pool, gym, ice machines on every floor, good maids, good wifi and a secure saftey deposit box, which lets you choose your own code. They even provide a very good steam iron in your room. It rained heavy during my stay so some floors were wet from leaks and the AC is super loud, nut overall its was a good hotel
Great location in downtown Cancun. Lovely pool area perfect for relaxation. Good facilities. Friendly and helpful staff. Free transport to hotel district with beach. A good selection of food in the breakfast buffet.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 119 rooms
- 2 Restaurants & 1 cafe
- 2 Bars
- Fitness centre
- Gift shop
- Internet access (fee)
- Exercise room
- Nightclub on location
- Golf nearby
- 1 king or 2 double beds
- Cable TV
- Mini-bar (fee)
- Ipod docking station
- Coffee/tea maker
- In-room safe (fee)
- Bathroom with shower
- Max occupancy 4
- Buffet for breakfast
The White Terrace
- A la carte for lunch and dinner
- Gastrobar and Sushi
Coffee & Me
- Crazy Hot Coyote Nightclub
- Pop Art Bar Lounge
Kids Deals - Kids under 13 stay & eat free when sharing a room with 2 adults; pay a special rate including airfare & transfers. Max 2 kids. Date restrictions apply.
Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.
Bonus - Oasis Smart guests will enjoy Oasis Palm as their "beach club" facility. Shuttle service is available.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Avenida Tulum Esq. Brisa s/n Col. Centro, Cancun 77500 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.