Oasis Smart

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Our Opinion

The Oasis Smart is an OK hotel to stay at in Cancun. This place is more fitting for those who are in Cancun for business rather than leisure. It is highly recommended that travelers who are looking for a peaceful night's sleep, to request a room near the hotel zone, as a majority of the rooms are situated near the city (making for an incredibly disruptive sleep). The food options here are OK. While the quality of the food is good, the choices get a little redundant. They also don't carry a variety of food. While the rooms are clean, they are in need of a good upgrade (there have been reports of chipped paint and broken in-suite appliances). For those who have a busy itinerary, will be out of the resort grounds often, or those doing a short-term stay in Cancun, The Oasis Smart is a good hotel to get you by. However, for the price you pay, it's better to look at other options along Cancun.

This modern resort is located in the heart of downtown Cancun and features, among other amenities, a relaxing pool in a tropical garden setting, and free daily shuttle to the beach club.
Location: In the heart of downtown Cancun, 5 min from the beach, 20 min from the airport.

  • Free WiFi throughout hotel
  • All Inclusive 24 hours
  • Pool 
  • Nightclub
  • Smart car rental
  • Business centre

tripadvisor Traveler Reviews
  • kizzyframes : Ipswich, United Kingdom
Very good

We went to the Oasis last year,and it was lovely the staff are brill and they tried to teach us,a bit of Mexican, we could say can we have a coffee in the morning but that's about it it was very relaxing and the shops were not too far,away if you liked a walk would recommend and we loved the beds you can lie on next to the pool

  • Yoav S :
Pretty Lame

Pros: friendly staff, competitive pricing, spacious rooms, fine breakfast.Cons: shabby building that seems more like an archive, not a hotel. Has only one tiny and slow elevator. Location is not too attractive - our view from the room was industrial and alienating. Dinner at the hotel restaurant was disastrous. Service was slow and inattentive and the food itself was of low quality. If you don't have budget issues, you can probably do way better.

  • Alleshia P :
Better than i expected! Great value

I spent 2 nights here & didn't want to leave! Its located down town away from the hype of the hotel zone but has access to everything you need. They offer free shuttles to hotel zone & beach. There are also the many buses that stop next to the hotel that can take you practically anywhere for 10.50 pesos. The room was modern, comfortable & spacious. The pool area & spa was just so relaxing. The restaurants attached have delicious & affordable food. There is also a night club Crazy Hot Cayote apart of the Oh The Urban Oasis which you have access to, sadly i didnt stay the weekend & didn't get to see any of the shows they have.I have to say thanks to Manuel who helped me set up my days events, he is apart of their 24hr bilingual staff.

  • Laura B :
A good choice in Cancun

This hotel is very good value for money. The rooms are large and clean with AC. We booked two rooms, one had a very noisy AC unit which disturbed our sleep a little but it did work, the one in the other room wasn't noisy at all. To be fair we didn't mention this so it was our fault for not flagging it. The pool area is large and really clean. It's really pretty with lots of space to hang out. We were a bit perturbed with the staff who served drinks out here assuming that they could keep your change rather then allowing you to make the choice to tip. Being from the UK our tipping culture is possibly different to Mexico. Really didn't feel comfortable with that aspect at all. We drank a fair bit by the pool and would have been happy to tip but really didn't like the way the staff out here often just decided to keep change. Also service out here was slow and sloppy, considering that at any time there was maximum 10 groups poolside it was often hard to get the waiting staffs attention. Front of house staff, concierge etc were excellent. The guy in concierge went above and beyond what I could have reasonably expected and was abundantly helpful. All of the cleaning staff maids etc were really friendly and did a great job. The location of the hotel was fine for us, we were able to drop my brother at the airport, just a 20 minute drive away, and also could walk a short distance to a supermarket and you have restaurants and bars in both directions just a short walk away.

  • masonjar62 : Salmon Arm, Canada
As advertised

If your looking to explore downtown Cancun this is a great option. Spent 4 days here in early Sep. before moving on to Holbox. Loved the local an great cheap eats all around ya. Pool area was nice even though we only enjoyed it 1 time as we were out exploring the city an its vast eating places. Really enjoyed the local seen an this hotel is in a great spot. Don't book if your after high end pampering. Book it if your a bit of a "do things on your own" type traveler. Would stay again just for the location an pool area.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 119 rooms
  • 2 Restaurants & 1 cafe
  • 2 Bars
  • Pool
  • Fitness centre
  • Gift shop
  • Internet access (fee)
  • Exercise room  
  • Nightclub on location
  • Golf nearby

Standard Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable TV
  • Mini-bar (fee)
  • Ipod docking station
  • Coffee/tea maker
  • In-room safe (fee)
  • Bathroom with shower
  • Hairdryer
  • Max occupancy 4



Style - Buffet for breakfast

Cuisine - International

The White Terrace

Style - A la carte for lunch and dinner

Cuisine - Gastrobar and Sushi

Coffee & Me

Style - Cafe


Crazy Hot Coyote


Pop Art Bar


Kids Deals - Kids under 13 stay & eat free when sharing a room with 2 adults; pay a special rate including airfare & transfers. Max 2 kids. Date restrictions apply.

Bonus - Oasis Smart guests will enjoy Oasis Palm as their "beach club" facility. Shuttle service is available.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Oasis Smart

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Oasis Smart
Avenida Tulum Esq. Brisa s/n Col. Centro, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.