- What's Included
- Restaurants & Bars
The Oasis Smart is an OK hotel to stay at in Cancun. This place is more fitting for those who are in Cancun for business rather than leisure. It is highly recommended that travelers who are looking for a peaceful night's sleep, to request a room near the hotel zone, as a majority of the rooms are situated near the city (making for an incredibly disruptive sleep). The food options here are OK. While the quality of the food is good, the choices get a little redundant. They also don't carry a variety of food. While the rooms are clean, they are in need of a good upgrade (there have been reports of chipped paint and broken in-suite appliances). For those who have a busy itinerary, will be out of the resort grounds often, or those doing a short-term stay in Cancun, The Oasis Smart is a good hotel to get you by. However, for the price you pay, it's better to look at other options along Cancun.
- Free WiFi throughout hotel
- All Inclusive 24 hours
- Smart car rental
- Business centre
We could not wait to see our favorite hotel in downtown Cancun, therefore we booked it again for a week. Unfortunately, several staff members were new to us but Claudia O., Isabel R., Rodrigo M. and their supervisor Manuel M. had been as friendly as the old fellows. While waiting in the lobby for our room (deadly tired), suddenly we were asked to pick up our baggage and board their shuttle bus. And guess what?! As repeat guests, we were given a free upgrade to all inclusive 4.5* beachfront sister resort! That's unbelievable appreciation & kindness to us from the Management. Thank you Oasis!
The only time I was greeted was at the time of check-in. Thereafter no one in personnel greeted me, again. I would greet them because it's a habit of mine and would only receive blank stares. The person cleaning our room would only provide the correct #of towels if we left a somewhat higher tip than we are a custom too. I noticed that there was a drastic decline in Customer service.
This place has a beautiful pool and restaurant with excellent foods. The rooms are clean but the air conditioner was very noisy and loud. It like you are sleeping in a furnace room. If they replace it for a modern air conditioner system I will more star.
Rooms were modern and clean. Pool and poolside bar were well looked after, and provided entertainment.Staff were friendly and made our party feel like a party.Gym was well equipped, clean and modern.Well up to business American standard.
Nice super clean hotel, bed sheet change every day, We come early June, I guess due to the low season there were not lots of restaurants open in the hotel. The room was spacious and very clean. Person was very friendly and comprehensive (Spanish and English at the front desk and waiter ) The facility are quite impressive due the hotel location there is a nice size pool, 5 jacuzzi, a little spa place and a very nice gym. Ps If you decide visit cancun always carry pesos, the price are cheaper by far. There is petty of money exchange if you bring cash us or cdn.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 119 rooms
- 2 Restaurants & 1 cafe
- 2 Bars
- Fitness centre
- Gift shop
- Internet access (fee)
- Exercise room
- Nightclub on location
- Golf nearby
- 1 king or 2 double beds
- Cable TV
- Mini-bar (fee)
- Ipod docking station
- Coffee/tea maker
- In-room safe (fee)
- Bathroom with shower
- Max occupancy 4
- Buffet for breakfast
The White Terrace
- A la carte for lunch and dinner
- Gastrobar and Sushi
Coffee & Me
- Crazy Hot Coyote Nightclub
- Pop Art Bar Lounge
Kids Deals - Kids under 13 stay & eat free when sharing a room with 2 adults; pay a special rate including airfare & transfers. Max 2 kids. Date restrictions apply.
Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.
Bonus - Oasis Smart guests will enjoy Oasis Palm as their "beach club" facility. Shuttle service is available.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Avenida Tulum Esq. Brisa s/n Col. Centro, Cancun 77500 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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