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Oasis Smart

Resort Map
  • Overview
  • Reviews
  • What's Included
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Oasis Smart is an OK hotel to stay at in Cancun. This place is more fitting for those who are in Cancun for business rather than leisure. It is highly recommended that travelers who are looking for a peaceful night's sleep, to request a room near the hotel zone, as a majority of the rooms are situated near the city (making for an incredibly disruptive sleep). The food options here are OK. While the quality of the food is good, the choices get a little redundant. They also don't carry a variety of food. While the rooms are clean, they are in need of a good upgrade (there have been reports of chipped paint and broken in-suite appliances). For those who have a busy itinerary, will be out of the resort grounds often, or those doing a short-term stay in Cancun, The Oasis Smart is a good hotel to get you by. However, for the price you pay, it's better to look at other options along Cancun.

This modern resort is located in the heart of downtown Cancun and features, among other amenities, a relaxing pool in a tropical garden setting, and free daily shuttle to the beach club.
Location: In the heart of downtown Cancun, 5 min from the beach, 20 min from the airport.

  • Free WiFi throughout hotel
  • All Inclusive 24 hours
  • Pool 
  • Nightclub
  • Smart car rental
  • Business centre

tripadvisor Traveler Reviews
  • Heather J :
we love oasis

We booked the Oasis Smart/Oh Cancun with the whole family (6 of us- 3 rooms). We stayed there in 2016 as well and really liked it and knew what to expect. When we arrived at the hotel they upgraded us at no extra charge to the Oasis Palm, their sister property which is beach front and all inclusive!! Had a great time. The beach and the water there are beautiful. There are line-ups at the snack bar and pool bar but there is a really nice waitress that comes around and waits on you. We tipped all the staff well and always do. They deserve it! Love the Mexican people!!

  • Marleen V :
Relaxing, quiet and peaceful

As always, clean resort with spacious rooms, a large pool, never too busy, with relaxing king canopy beds, seating for single guest as well as larger groups, friendly hospitality, helpful staff. Great affordable food choices and cold drinks.

  • Tim S :
Very bad experience

Two stars that I gave, 1st for the house keeper, and the other one is for a man who works in the lobby.Got to hotel after long flight, took a couple employees in the lobby for 1 hour to check in. Then they gave me wrong room, then they changed me to a room where AC sounds like a helicopter. Simply asked them to fix AC or change room for me, then they didn't give a crap.I was pissed off for this type of nonsense. I always politely asked them, but they treated guests so poorly.Yes, location is great, room cleaning is perfect, but management is just piece of crap.Will not recommend to anyone.

  • JackCayla : Ottawa, Canada
Clean, comfortable, great location,friendly staff!!

Stayed for one week,truly a great find! Great loacation and staff were friendly and helpful. We stayed during March break and was not bothered by any noise as previous reviews had mentioned.We will definitely return again as we really liked the location and felt very safe.Kudos to all the friendly staff!!Jean and Kaj from 🇨🇦 👍😀.

  • roberto L :
Great hotel and great service recommended to all.

We are here At smart Oasis for 15 days and only have a 4 days left i just wanted to say that this has been the best Hotel we have stayed at here in Cancun. The breakfast is awesome the pool is large and nicely decorated and the cleanliness of the rooms is Outstanding they clean everything in detail and the rooms are always clean and smell great. They even bring you complimentary fresh fruit and bottles of water. Irene Acosta our Housekeeper was very polite and always left everything perfect. Me and my mother have stayed in Several Hotels including 5 star hotels but the service here has made our stay in Cancun Unique. My mother injured her knee in Cozumel and when we got back to the Hotel Javier Ayala the hotels Chief security gave my mother a complimentary Wheel chair and even sent someone to get some pain relieve medicine for my mom so we are very satisfied and definetely recommend this Hotel to everyone considering on Coming to Cancun. Also their Room service prices are really affordable like $6 dollar meals delivered to your rooms and they have a 24 hr cafeteria in the lobby with Starbucks type coffee. Come and give this hotel a try you wont regret it.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 119 rooms
  • 2 Restaurants & 1 cafe
  • 2 Bars
  • Pool
  • Fitness centre
  • Gift shop
  • Internet access (fee)
  • Exercise room  
  • Nightclub on location
  • Golf nearby

Standard Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable TV
  • Mini-bar (fee)
  • Ipod docking station
  • Coffee/tea maker
  • In-room safe (fee)
  • Bathroom with shower
  • Hairdryer
  • Max occupancy 4



  • Buffet for breakfast
  • International

The White Terrace

  • A la carte for lunch and dinner
  • Gastrobar and Sushi

Coffee & Me

  • Cafe


  • Crazy Hot Coyote Nightclub
  • Pop Art Bar Lounge

Kids Deals - Kids under 13 stay & eat free when sharing a room with 2 adults; pay a special rate including airfare & transfers. Max 2 kids. Date restrictions apply.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Bonus - Oasis Smart guests will enjoy Oasis Palm as their "beach club" facility. Shuttle service is available.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Oasis Smart

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Oasis Smart
Avenida Tulum Esq. Brisa s/n Col. Centro, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.