Occidental Tucancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Occidental Tucancun is a great budget-friendly option for those wanting to stay at the heart of the resort strip. The resort overall is good in quality. The rooms are cleaned and mini-bar stocked regularly. Resort grounds including the pool are well-maintained. The food options were OK. The choices were limited over time with the buffet restaurant. Make sure to check out the Mexican and seafood a la carte restaurants. The one thing that makes this resort stand out from others is their staff. The staff are undoubtedly what make this resort. They're incredibly attentive and ensure that you're getting the most out of your stay. The entertainment staff in particular are super fun and helpful, especially if you're looking to experience the nightlife around Cancun.


Overview
This lovely beachfront resort is adjacent to Cancun's largest shopping center, Plaza Kukulkan and only a 5 minute walk to La Isla, the hottest outdoor mall! The Occidental Tucancun is a fun all-inclusive resort offering a wide variety of culinary delights, activities and sports in a care-free and relaxed setting.

Location: On the beach in the hotel zone, 10 min to the bar/disco zone, 25 min from downtown and the airport.

Highlights
  • Room service  24 hours a day
  • Kids club
  • Four restaurants and four bars
  • Three swimming pools
  • Sports facilities
  • Spa

tripadvisor Traveler Reviews
  • calene2018 : Davenport, Iowa
Great staff, great location, beautiful views

Great staff, great location, great rooms, beautiful views. The acqua experiences aren’t terribly expensive either. We did the parasailing and the staff took great care of us. The beach was clean and the weather was awesome.

  • sofiacan33 : Mexico City, Mexico
great hotel

Really good service, great views and awesome pool with no childs!The food was above our expectations considering it is an all inclusive hotel! and the security es top line! guards were watching at all times.

  • Jerry Y : Ohio
Dissapointed

Stayed there for the 2nd half of a trip this last week. A bit dissapointed with it.We had a sea view suite with an amazing view but, it really needed some work.Patio doors took a good amount of strength to open and close.The ceiling of our bathroom fell in the 2nd night. Housecleaning swept it up but other than that no effort was made to resolve the problem.This felt like a place that wanted to be “luxury” but fell short.Cards for beach towels, a small “premium area” that had little you could not get at the beach bar and limited availability at the better restaurants left us wishing for more.On the plus side....great location and the beach was wonderful. Food was acceptable.The staff comes down right in the middle, some good , some bad. Sadly not a lot ofeffort to go out of the way for you though. Tough sell for the vacation club people there....not really an experience I would want again.

  • boston2018 :
Family vacation

Trip was great! More caution of nuts in deserts for allergy purposes and also rubber strips or mats in slippery pool area. Other than that it was great!! Staff was friendly, food was great and beach was very nice.

  • Lisa R : Linwood, New Jersey
Fantastic Family Vacation

Our family of 6 had a wonderful time at Occidental Tucancun. We visited 12/26/17-1/1/18. One of the best parts of our stay was the staff. Every person we met was friendlier and nicer than the next. They all made us feel very welcome and comfortable. We didn't want to leave. Two staff members who made our stay so much fun and memorable were Antonio Mex Cano who worked at the lobby bar and Delida Perez Vazquez who was our server at several different locations at the resort. After just a few days there, they felt more like friends/family instead of staff. They were awesome!!! The location of the hotel was great! The beaches and pool area were very clean; beach chairs always accessible. Never felt over-crowded for what was likely the busiest week of the year. We couldn't find any info before we left about New Year's Eve, so we didn't know what to expect. (We'd suggest adding that to your website.) The entire entertainment team did such an amazing job! They were so much fun. We had an absolute blast! There was live music and dancing inside that was fantastic and also a DJ outside that really started to get going after midnight til about 3am. Regarding our 4 star rating, there were only a couple of reasons why we gave this resort a 4 star instead of 5... 1) We were surprised you couldn't take any food out of the restaurants to the pool or the beach. It would have been really nice if we could have ordered food to be taken/served in those areas. At one restaurant, there were a few tables outside under a roof, but coming from cold weather, we wanted to be outside as much as possible and not in air conditioning. 2) Outside of New Year's Eve and the Michael Jackson show on Wednesday, the evening entertainment was not the greatest and the two singers that went on almost every night, were not so good. It was pretty much the same kind of thing every night (same singers or dancers) and it would have been fun to have comedians, magicians, game shows with guests or other types of entertainment to mix it up. We were honestly not sure at first how good New Year's Eve was going to be when the start of the night was a recap of all the week's performances. Luckily it ended up far better than expected which was such a great surprise! One thing we'd recommend is to have a DJ in the lobby bar area in the late evening. The space is huge and while it was fun to watch soccer and the college and NFL football games, there easily could have been dance music happening from 10pm and on. That little change could have made a huge difference and the evenings not so quiet/boring, especially for our kids in their 20's. We made our own fun though and had a great time as a family. 3) The only other comment we wanted to share was that we were surprised how little English, most of the staff spoke, particularly in the restaurants. We found a language barrier at the cooking stations and with some of the servers. It was difficult to communicate what they were cooking or conveying what ingredients we preferred in an omelette, for instance. There always seemed to be a manager though who could help us, which was very important since we had a peanut/tree nut allergy in our party. None of these things took away from our trip but would have made it even better. We would highly recommend this resort and would definitely stay there again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited House Wine with dinner, Domestic beer & drinks from 10am-2am
  • Non-motorized watersports at nearby Aqua World Marina
  • Snorkeling
  • Pedal boats
  • Daytime tennis
  • Volleyball
  • Soccer
  • Billiards
  • Games room
  • Fitness centre
  • Daily activity
  • Nightly entertainment
  • 336 rooms in two 7 storey buildings
  • 4 restaurants
  • Snack bar
  • 3 pool bars and 1 lobby bar
  • 3 swimming pools
  • Tennis court
  • Gift shop
  • Theatre
  • Exercise room
  • Games room
  • Massage services (fee)
  • Babysitting services (fee)
  • Golf nearby

Double

  • 1 king or 2 single beds
  • Individually-controlled A/C
  • LCD TV with cable
  • Toiletries
  • Safe
  • Coffee maker
  • Minibar
  • Maximum occupancy 4 people (maximum 2 children)

Double Ocean Front

  • 1 king or 2 single beds
  • Individually-controlled A/C
  • LCD TV with cable
  • Toiletries
  • Safe
  • Coffee maker
  • Minibar
  • Ocean view
  • Maximum occupancy 4 people (maximum 2 children)

Double Ocean Front Club Premium

  • 1 king or 2 single beds
  • Large balcony
  • Individually-controlled A/C
  • LCD TV with cable
  • Toiletries
  • Safe
  • Coffee maker
  • Minibar
  • Bathrobe and slippers
  • Ocean view
  • Maximum occupancy 4 people (maximum 2 children)

Family Ocean Front Club Premium

  • 1 king and 2 double beds
  • Terrace
  • Two fully-equipped bathrooms
  • Hairdryer
  • Individually-controlled A/C
  • LCD TV with cable
  • Toiletries
  • Safe
  • Coffee maker
  • Bathrobe and slippers
  • Ocean view
  • Maximum occupancy 6 people (maximum 3 children)

Suite Ocean Front Club Premium

  • 1 king bed
  • Terrace
  • Hairdryer
  • Individually-controlled A/C
  • 2 LCD TVs with cable
  • Alarm clock
  • Toiletries
  • Safe
  • Bathrobe and slippers
  • Ocean view
  • Maximum occupancy 2 people 

Master Suite Ocean View Club Premium

  • 1 king and 2 double beds
  • Terrace
  • Two fully-equipped bathrooms
  • Hairdryer
  • Individually-controlled A/C
  • 2 LCD TVs with cable
  • Toiletries
  • Safe
  • Coffee maker
  • Bathrobe and slippers
  • Dinner in the room
  • Ocean view
  • Maximum occupancy 6 people (maximum 3 children)

Restaurants

Mallorca

  • Buffet for breakfast, lunch and dinner
  • International

La Claraboya

  • Buffet for breakfast, lunch and dinner
  • International

Mexico Lindo

  • A la carte for dinner
  • Mexican
  • Reservations required
  • Dress code is dressy casual (long trousers for gentlmen)

La Trattoria

  • A la carte for dinner
  • Italian
  • Reservations required
  • Dress code is dressy casual (long trousers for gentlemen)

Bars

  • Lobby Bar
  • Bar Mojado Poolside bar
  • Bar Claraboya Poolside bar
  • Bar Guacamaya Poolside bar
Kids Deals - Children 2-12 pay a special kids' rate when sharing with adults.

Occidental Tucancun offers the following Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath

Massages

  • Sports massage
  • Aromatherapy massage
  • Couples massage
  • Reflexology massage
  • Shiatsu massage
  • Hot stone massage
  • Deep tissue massage

Facial treatments

  • Hydrating facial
  • Purifying facial
  • Balancing facial
  • Nutritious facial
  • Vit C facial
  • Timexpert lift facial
  • Gentlemen's facial

Wraps

  • "Health for Life" mud wrap
  • Detox seaweed wrap
  • Chocolate wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hydrotherapy
Honeymoon Bonus - Bottle of sparkling wine and fruit basket in room and room upgrade (subject to availability). Marriage certificate dated within the last 3 months is required upon check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Occidental Tucancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Barcelo Tucancun Beach
Blvd. Kukulkan Km 13.5 Lote 24, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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