OH The Urban Oasis

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  • Spa
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The party never stops at OH! The Urban Oasis, an eclectic adults-only boutique hotel in Cancun's vibrant hotel zone. Urban chic decor and lush tropical greenery offer an avante garde setting, the perfect backdrop for an exciting rotation of live music, art installations and fashion shows. Mingle with fellow guests in the sparkling waters of the refreshing pool, cocktail in hand, before towelling off and getting dressed for an electrifying night out. Kick off the evening with more cocktails and a bite at the gastro bar, then explore the gourmet delights and lively entertainment of bustling downtown Cancun.

Location: Entrance of Hotel Zone in Cancun, 20 minutes from Cancun International Airport

  • Close to restaurants, bars, movie theaters and shopping 
  • Stylish, boutique-style hotel
  • Shared services with Oasis Smart located next door
  • Nice pool area with bar
  • Free Wi-Fi throughout hotel

tripadvisor Traveler Reviews
  • lea_degiacomi :
Great stay

The hotel location was great, near by the bus terminal and next to the mall. Just on the corner on the bus stop to go to Staff was very nice and helpfull. Breakfast is good. And swimming pool very nice.Amenities are great and they even have a day pass for 600 pesos to one of their sister hotels which are located on the hotel zone. It really worth it.

  • Laura Y :
Awful experience

We were staying at Oh! The Urban Oasis so got the free shuttle to use the facilities of this hotel. On arrival we were then told to use the facilities would cost us 30USD per person as you had to do the all inclusive. To get the wristbands and to pay, you had to queue at the reception area. We were also told it was adults only, to find kids running around everywhere. After waiting in a queue for 30 minutes in a grotty reception area we decided that it definitely wasn't going to be worth it and so we left. There were no shuttles for us to take so we had to get a cab back to the other oasis. We were very unimpressed.

  • daviddavidavid : Reykjavik, Iceland
Nice and big rooms

Nice and big rooms, pleasant and big swimming pool. The Cayote bar had very good drinks for a good price. I like the location a lot, walking distance to Parque Las Palapas and to other nice restaurants.

  • nikole r :
Good with a few issues!

We stayed here for a week in june the hotel is very modern and cleanFood is lovely and well priced.Good selection for breakfast every morning.The second day we were there the lift broke and only worked for some of the days after that.The electricity went at about 3am one morning we were away that day and tought it would be back when we returned at 6pm. it wasnt no lights no air con so it was very hot in the room. We asked at reception when it would be back and we were told an hour it didnt come back till almost 9pm.The next night we called for room service and the phone was not answered we tried a few times and then tried reception he said he would get someone to answer.When my boyfriend explained it was off the hook he still didnt get someone to answer.My boyfriend had to walk down to the bar to order the food and the man who brought the food was very nice We would like to say Meliza at reception was lovely and very helpful.

  • Jeniffer T :
Great Disappoinment!

After reading good reviews on this hotel let say this was a Big disappointment. The only good things were, the white terrace; is very nicely decorated, we didn't spent much time in the hotel so we did not have the opportunity to spent time in the pool but it seem very relaxing. The second good thing was the cleaning lady, she always left the room clean and was very attentive. Now the receptionists at the hotel are a way different story. First of all we booked a suite, they gave us wrong room, a much a smaller one. Then the shower had no curtain and the water splashed everywhere. We visited a sister hotel Grand Oasis at the reception they told us $30 a person for the access. Surprise! when we arrived at the other hotel they claim they misinformed us and it was $50 p/person. The last night we were at the hotel, the electricity went out at midnight no AC and no fans. I had a fever that night and was in pain We were unable to sleep and rest. When checking out (electricity still not working) my bf asked for a refund for the last night since the electricity had been out for over 14 hours, the receptionist stated this was not an option because it wasn't their fault there was a power outage in the whole block. Lies! all the other business had electricity. My bf walked away furious and the other receptionist apologize again now stating it was an "exterior company problem" what? We paid for this stay, so apologize and excuses don't compensate for the horrible experience we had.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

Breakfast Plan - Includes breakfast only.

  • 58 Rooms
  • 1 Pool
  • 2 Restaurants
  • 3 Bars
  • Deli
  • Coffee shop
  • Beach club (access at Oasis Palm, transfers included)
  • Conference facilities (fee)
  • Wi-Fi
  • Banquet facilities (fee)
  • Medical service (on call) (fee)
  • 24-hour front desk
  • Currency exchange
  • Parking (fee)
  • Laundry service (fee)
  • Concierge service (fee)
  • Gift shop
  • Fitness centre
  • Smart Car rental available at an additional cost

Oh Hotel Room

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Air-conditioning with in-room climate control
  • 1 King or 2 Double beds
  • Cable TV
  • Direct dial telephone (fee)
  • iPod docking station
  • Wi-Fi
  • Mini-fridge
  • Hair dryer
  • Alarm clock
  • Room service (fee)
  • In-room safe
  • Private bathroom
  • Bathroom amenities
  • Coffee maker
  • Iron & Ironing board
  • Blackout curtains

Oh Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King or 2 Double beds
  • Air-conditioning with in-room climate control
  • Cable TV
  • Direct dial telephone (fee)
  • iPod docking station
  • Wi-Fi
  • Mini-fridge
  • Hair dryer
  • Alarm clock
  • Room service (fee)
  • In-room safe
  • Private bathroom
  • Bathroom amenities
  • Coffee maker
  • Iron & Ironing board
  • Blackout curtains


Mega Bites ($)

  • Buffet for breakfast, lunch and dinner
  • International cuisine

The White Terrace ($)

  • A la carte for lunch and dinner
  • Dress code; Reservations required


  • Pop Art ($)
  • Crazy Hot Coyote ($)
  • The White Terrace Bar ($)

Spa services available at Kin Ha Spa, charges apply.

Honeymoon & Anniversary Bonus

  • Priority check-in through Oasis Plus Desk
  • Tropical welcome cocktail
  • Fruit basket in room
  • Bottle of domestic sparkling wine in room
  • Special reservations for a romantic dinner with a bottle of house wine
  • King bed (subject to availability)
  • Complimentary use of the exclusive SMART car (Guest must pay a mandatory $30 insurance fee per day, plus a $600USD refundable deposit)
  • Complimentary upgrade to the next available category (subject to availability)

Terms & Conditions: Minimum stay: 5 nights. Marriage Certificate must be presented; Honeymoon must be within six months of wedding; anniversary must be within 5 days of stay. Offer and inclusions are subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • OH The Urban Oasis

  • Hotel Contacts
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  • Disclaimer

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.