OH The Urban Oasis

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The party never stops at OH! The Urban Oasis, an eclectic adults-only boutique hotel in Cancun's vibrant hotel zone. Urban chic decor and lush tropical greenery offer an avante garde setting, the perfect backdrop for an exciting rotation of live music, art installations and fashion shows. Mingle with fellow guests in the sparkling waters of the refreshing pool, cocktail in hand, before towelling off and getting dressed for an electrifying night out. Kick off the evening with more cocktails and a bite at the gastro bar, then explore the gourmet delights and lively entertainment of bustling downtown Cancun.

Location: Entrance of Hotel Zone in Cancun, 20 minutes from Cancun International Airport

  • Close to restaurants, bars, movie theaters and shopping 
  • Stylish, boutique-style hotel
  • Shared services with Oasis Smart located next door
  • Nice pool area with bar
  • Free Wi-Fi throughout hotel

tripadvisor Traveler Reviews
  • stealmania : Terrebonne, Canada
Excellent hotel,y

Excellent hotel, excellent concierge service, Amazing trip, if you want to get a taste of that mexicain life the OH! by oasis the perfect place to be rightly situated downtown. The guest services were A1 by far the best oasis hotel there is we've been to other oasis and this one puts light on their bad reputation... the only downside was the breakfast... it was horrible but doest really matter if your not happy with the breakfest you could go somewhere else.

  • Carolina L :
Oh! The Urban Oasis Hotel - very bad concierge service, wifi, noisy, key cards get demagnetized all the time, bad smell

1) Wifi gets cut off all the time and if you are taking your cell phone, it eats up your data plan. Mine was used up in 3 days because the wifi would be on and off all the time.2) The male concierge people are very unfriendly and impolite. They do not know how to apologize for anything. If you are a single woman traveling, they will try to patronize you. I will never stay at this hotel again!3) The card key gets demagnetized (and they do not apologize for it....they will say it is because you placed you key next to a cell phone, etc, etc...)4) Even though I asked for a quiet room area, my room was right next to a ice cube machine which made loud noises all night long....not counting the people that would come around during the night to get some ice.5) Strong fragrance smell in the air -- if you allergic to fragrance like me or do not appreciate strong fragrance smell, DO NOT GO TO THIS HOTEL

  • RebeccaMai87 : Oxford, United Kingdom
Nice hotel but restaurant is terrible!

This hotel could be nice - the staff are friendly and the location is good. We had a few gripes - the food in the restaurant was practically inedible - my fish was undercooked to a dangerous degree and my husband's steak was pork even though the waiter insisted it was beef and we had ordered a beef steak. It also just happened to be a poor cut of pork. The service and ambience in the restaurant was also extremely poor. The breakfast was ok though - though the coffee wasn't nice. The pool area was poorly maintained but looked nice (so long as you didn't use it). Gym facilities weren't great - not much working equipment. Wouldn't stay here again.

  • anonymous2051 :
Sadly dissapointing

So me and my husband are currently at this hotel and I'm writing this now because we are waiting for our housekeeper to change our bed sheets and pillows at 10.30pm tonight. So very frustrated as the last thing we want to do now is wait for this to happen. So firstly..We got to the hotel to check in, the staff member who checked us in was absolutely miserable, he wasn't at all very welcoming and felt very cold. Nevertheless we were still optimistic as we were too excited for our holiday to begin.Our first day for our honeymoon, we spent 1.5 hours at 11am waiting for the maintenance guy to sort out our flush. Which he never actually fixed because we then had to complain about it again once we came back at 3pm and then again in the evening at 8pm after we got back from our meal. After the third time I was very frustrated as it was not the best start to our honeymoon. And they suggested we pack up all our belongings and change rooms early in the morning. The last thing we wanted to do was to get up early! But to change rooms we had to. So we got up 7am next morning and were told to hang around until 3pm to have our next room ready. We decided to go the the sister hotel and spend the day at the ocean instead of 'hanging around'.Personally as we came for our honeymoon my husband had to literally explain that it's our honeymoon and it would be nice if they can do something special for us seen as we chose this hotel over the other hotels. We did tell them this 2 times when ore booking and gave them a call 2 days before. But only to find they didn't even bother to do anything for us. So my husband and me felt like it should be noted to them if they can do something nice seen as it has been a horrible start. So they gave us some chocolate strawberries and a bottle of Brut.. enough said....This is currently day 2 of 11. And we check out on the 31st december. I do hope it looks more promising for the next few days.

  • True_TravelerSE : Stockholm, Sweden
Good value for the money

We stayed here for one night and we didn't used all the facilities. But the pool area looks very trendy and I think it is very popular.The breakfast was okay, but not more. I have had much better breakfasts.The room was spacious, clean and tidy. Nothing to complain about.This hotel was okay, but good value for the money.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature

Breakfast Plan - Includes breakfast only.

  • 58 Rooms
  • 1 Pool
  • 2 Restaurants
  • 3 Bars
  • Deli
  • Coffee shop
  • Beach club (access at Oasis Palm, transfers included)
  • Conference facilities (fee)
  • Wi-Fi
  • Banquet facilities (fee)
  • Medical service (on call) (fee)
  • 24-hour front desk
  • Currency exchange
  • Parking (fee)
  • Laundry service (fee)
  • Concierge service (fee)
  • Gift shop
  • Fitness centre
  • Smart Car rental available at an additional cost

Oh Hotel Room

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Air-conditioning with in-room climate control
  • 1 King or 2 Double beds
  • Cable TV
  • Direct dial telephone (fee)
  • iPod docking station
  • Wi-Fi
  • Mini-fridge
  • Hair dryer
  • Alarm clock
  • Room service (fee)
  • In-room safe
  • Private bathroom
  • Bathroom amenities
  • Coffee maker
  • Iron & Ironing board
  • Blackout curtains

Oh Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King or 2 Double beds
  • Air-conditioning with in-room climate control
  • Cable TV
  • Direct dial telephone (fee)
  • iPod docking station
  • Wi-Fi
  • Mini-fridge
  • Hair dryer
  • Alarm clock
  • Room service (fee)
  • In-room safe
  • Private bathroom
  • Bathroom amenities
  • Coffee maker
  • Iron & Ironing board
  • Blackout curtains


Mega Bites ($)

  • Buffet for breakfast, lunch and dinner
  • International cuisine

The White Terrace ($)

  • A la carte for lunch and dinner
  • Dress code; Reservations required


  • Pop Art ($)
  • Crazy Hot Coyote ($)
  • The White Terrace Bar ($)

Spa services available at Kin Ha Spa, charges apply.

Honeymoon & Anniversary Bonus

  • Priority check-in through Oasis Plus Desk
  • Tropical welcome cocktail
  • Fruit basket in room
  • Bottle of domestic sparkling wine in room
  • Special reservations for a romantic dinner with a bottle of house wine
  • King bed (subject to availability)
  • Complimentary use of the exclusive SMART car (Guest must pay a mandatory $30 insurance fee per day, plus a $600USD refundable deposit)
  • Complimentary upgrade to the next available category (subject to availability)

Terms & Conditions: Minimum stay: 5 nights. Marriage Certificate must be presented; Honeymoon must be within six months of wedding; anniversary must be within 5 days of stay. Offer and inclusions are subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

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  • OH The Urban Oasis

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  • Disclaimer

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.