Omni Cancun Hotel & Villas

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The OMNI Cancun Hotel is a promising hotel for those wanting to stay at the heart of Cancun. The grounds are a little underwhelming at first. The resort could use a little bit of an upgrade with regards to maintaining their grounds. However, a majority of the resort still holds promise. The food here is better than what you would expect at other all-Inclusive Resorts, especially the a la cartes. Be advised however, that the guest traffic of this resort goes in waves. There are certain times of the year when the resort is incredibly busy. Spring break specifically brings a huge group of young students, making for some very crowded pools during the day; and disruptive noise at night.


Overview
Mexican hospitality, personalized service, and the excellent beachfront location keep guests coming back to Omni Cancun year after year. A prime attraction is the three-level pool, surrounded by tropical gardens, which cascades down to the palm-lined beach. Pamper yourself at the full-service spa or with a soothing visit to the Jacuzzi Beach bar.

Location: On the beach in Cancun's hotel zone, 20 minutes from downtown Cancun and the airport.

Highlights
  • Three swimming pools
  • Room service 24 hours a day
  • Daily activities
  • Kids Club
  • "Omni Spa"



tripadvisor Traveler Reviews
  • giannis180 : Rhodes, Greece
Not happy .

I paid 300$ per night and my bathroom was dirty with hairs of a previous customer , main information book of services was missing including informations about rooms service next day ask for housekeeping and we'll it comes ,'"does the room " but hairs are still there , book of info is never came , plus rooms service charges you 5$ , and the most of the better quality brands like Campari belongs to VIPguest. I wouldn't recommended or return to that hotel

  • LucieLou1982 : Norfolk, United Kingdom
Great holiday

Visited for 5 days in January. Most staff were very friendly, room was spacious, clean with newly refurbished bathroom. Food was great, good selection of restaurants. Again staff very friendly especially in the Mexican restaurant. The pool jacuzzi bar was amazing, staff attentive and efficient. Beach was amazing, always beds available, also lovely pool foe those who do not like the sea or if the water is too rough.

  • Dina O :
Great location, excellent staff and some really great food.

Staff - very attentive and friendly. At the Pina Colada restaurant we were taken care of by Eduardo, who was extremely friendly and treated us like family. We had some great conversations with him, and are truly impressed with his dedication to the hotel guests. The Omni is fortunate to have him!. Also at the Pina Colada we had a chance to be served by Orlando, who was also very friendly and attentive. At the pool bar closest to the hotel, Arturo was our go to guy for all of our drinks and pool side food- again very friendly and attentive. The hotel is clean, we felt very safe, we had some really good food at the buffet and all of the restaurants. Plenty of beach side and pool lounge chairs, plenty to eat and drink, and a staff that aims to please. We will be back!

  • Nathan S :
Winter Vacation At Omni Resort

I wanted to write a review because of how great a trip we had at the Omni Resort. We stayed for one week after Christmas (over NYE). It was my wife, me, and our two kids (4 and 1). From the second we stepped out of the transport (we used USA Transfers, I would highly recommend them as well), the doorman took our luggage and we were offered our choice of welcome drink while we checked in. We arrived around noon, so we knew our room wouldn't be ready until 3:00. While we were we waiting for our room to be ready, we were able to go to the pool and restaurants to get lunch. We also received a small tour of the hotels grounds.Pros:Food: The food here was very good. We didn't eat at the buffet much, but when we did, it was good. A rundown of the restaurants we ate at;Pina Colada - this restaurant is on the beach and serves breakfast and lunch and then is a specialty restaurant for dinner, serving Mexican food. We ate breakfast here almost everyday. The food was delicious. It's hard to beat having mimosas on the beach at breakfast every morning. We ate dinner here twice and it was very good both times.Viva Mexico - grill open for lunch. We ate lunch here every day. They served tacos, fajitas, hamburgers and hot dogs. The food was always served hot and was really good. They had avocado and guacamole with chips and self service drink machines.Di Vinci - we ate here three of the nights. There are reservations allowed at 6:00 for dinner with kids, so we ate early. The service was really good and the food was good as well. Bars - the pool bar, beach bar and lobby bar all had excellent servers and it was very easy to get a drink. We weren't able to spend too much time has going out at the bars, but they seemed like a good place to hang out. The beach bar with the hot tub looked like a fun place. The lobby bar offers pretzels and trail mix starting at 3:00.Rooms: The rooms were normal hotel rooms but were always clean. The bathroom looked as though it had been recently renovated and was in good condition. I felt the walls did a pretty good job of keeping the noise out of neighbors rooms.Staff: no matter where you were in the resort, the staff was amazing. They went out of their way to help us throughout the week we were there. They hunted down chocolate milk at lunch for our kids or dragged a high chair out to Viva Mexico. I can't say enough on how great the staff were.Cons:Pools - the biggest con was that the pools aren't heated. Half the time we were at the resort it was a little cooler outside and no one was going in the pools because they were frigid. They had two whirlpools which were heated, one which kids could go in and the adults only one on the beach.Overall we had a great trip and look forward to visiting the Omni again in the future.

  • mveeder : International Falls, Minnesota
Superb customer service!

We checked in for a three-night stay, and have been trying to sample as many of the restaurants and other amenities as possible. We have thoroughly enjoyed every moment and every meal since we were greeted with a welcome drink at our arrival. Many different meal choices for every palate and preference -- vegan, vegetarian, low cal, etc. The staff understands what good service is, they are personable and helpful. We saw lots of families having fun, many young people; we are a newly retired couple and it was perfect for us. A special thank you to Joseph at the beachside Mexican Grill who went out of his way to ensure that our dinner was perfect! We are new to the all-inclusive type of travel, but would do it again, based on our experience here. Don't want you to think this is a fake review; I'm a real person who left a snowstorm and -35F temps in Minnesota to arrive in paradise!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet or a la carte breakfast, lunch and dinner daily, reservations required for dinner
  • Snacks
  • 24 hr Room service
  • Unlimited Domestic and selected International drinks, House Wine included from 10am-1am
  • Selected non-motorized watersports at Aqua World
  • Kayaking
  • Pedal boats
  • Sailing
  • Daytime tennis
  • Volleyball
  • Fitness centre
  • Daily activities
  • Theme nights
  • 347 rooms
  • 7 restaurants with buffet and/or a la carte
  • 3 bars including 
  • 3 pools with waterfalls
  • Mega Jacuzzi
  • 2 tennis courts (lit - fee)
  • Groceries & sundries shop
  • Boutiques: Beachwear, Jewelry, Art & handicrafts and Watersports shop
  • Gift shop
  • Full service Spa, fitness and beauty center
  • Steam room
  • Babysitting service (fee)
  • Internet access
  • Business Centre (fee)
  • Scuba diving nearby
  • Golf nearby

Deluxe

  • 1 king or 2 double beds
  • Marble floors
  •  Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Lagoon or garden view

Premier

  • 1 king or 2 double beds
  • Marble floors
  •  Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Executive Suites

  • 1 king or 2 double beds
  • Living room
  • Wet bar
  • Marble floors
  • Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Presidential Suites

  • 1 king bed in master bedroom
  • Can connect to additional bedroom with two double beds
  • Jacuzzi bath
  • Located on the top floor
  • Living room
  • Dining room
  • Kitchen 
  • Guest bathroom
  • Rooftop terrace with lounge chairs
  • Marble floors
  • Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Villas

  • Three story with three bedrooms
  • Master bedroom has king bed, jetted tub and balcony
  • Kitchen 
  • Dining area
  • Living room
  • Terrace with access to pool/garden area
  • Marble floors
  • Complete marble baths
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone

Restaurants

La Vista

  • A la carte for dinner
  • International
  • This restaurant is not included in the all-inclusive dining package

Da Vinci

  • A la carte for dinner
  • Italian
  • Open to adults only (18+)
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

La Paloma

  • Buffet for breakfast and lunch, a la carte for dinner
  • Mexican

Pina Colada

  • A la carte for breakfast and lunch
  • Seafood

La Deva

  • A la carte for dinner
  • Indonesian
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Sushi Bar

  • A la carte for lunch
  • Sushi

Viva Mexico

  • Snack bar

Bars

  • Kuku's Jacuzzi Beach Bar
  • Lobby Bar
  • Pool Grill and Bar



Kids Deals - Under 6 Stay, Play & Eat Free when sharing a room with 2 adults on the All Inclusive plan. Max 2 children. Under 13 Stay Free on the No Meals plan when sharing a room with 2 adults. Max 2 children.


For the Kids - Separate Children's Pool, Daily Children's Activities, Kid's Program Ages 5-12 and Babysitting services (for a fee).

Omni Cancun Hotel and Villas offers the following Omni Spa facilities and treatments:

Facilities

  • Massage room
  • Gym
  • Beauty salon

Massages

  • Herbal massage
  • Omni massage
  • Aromatherapy massage
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Back massage
  • Reflexology massage
  • Couples massage

Facial treatments

  • Omni facial
  • Oxigenating  facial
  • Moisturizer facial
  • Deep cleansing facial
  • Facial for men
  • Sensitive skin facial

Wraps

  • Seaweed body wrap
  • Chocolate body wrap

Other treatments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up
  • Hair styling


Wedding Packages - Available, please inquire for further details.

Honeymoon Bonus - One bottle of wine per stay when dining at DaVinci's, La Paloma or Pizza Colada restaurant. One Full American breakfast in bed  (reservations made via Concierge). 15% discount off Spa Services. *Must present marriage certificate at check-in. Please request at the time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Omni Cancun Hotel & Villas
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Omni Cancun Resort & Villas
Blvd Kukulcan Km 16.5 Hotel Zone Cancun, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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