Omni Cancun Hotel & Villas

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The OMNI Cancun Hotel is a promising hotel for those wanting to stay at the heart of Cancun. The grounds are a little underwhelming at first. The resort could use a little bit of an upgrade with regards to maintaining their grounds. However, a majority of the resort still holds promise. The food here is better than what you would expect at other all-Inclusive Resorts, especially the a la cartes. Be advised however, that the guest traffic of this resort goes in waves. There are certain times of the year when the resort is incredibly busy. Spring break specifically brings a huge group of young students, making for some very crowded pools during the day; and disruptive noise at night.


Overview
Mexican hospitality, personalized service, and the excellent beachfront location keep guests coming back to Omni Cancun year after year. A prime attraction is the three-level pool, surrounded by tropical gardens, which cascades down to the palm-lined beach. Pamper yourself at the full-service spa or with a soothing visit to the Jacuzzi Beach bar.

Location: On the beach in Cancun's hotel zone, 20 minutes from downtown Cancun and the airport.

Highlights
  • Three swimming pools
  • Room service 24 hours a day
  • Daily activities
  • Kids Club
  • "Omni Spa"



tripadvisor Traveler Reviews
  • kconsolini : Agawam, Massachusetts
Kids Club Activities

When I was at the Omni Hotels for a week, everyday I went to the Kids Club to do awesome activities!! Everyone there was so nice, the teachers and the kids!! Felisa, Polette, and Claudia were the best! Everyone did a bunch of fun activities inside and outside like water balloon fights, Hawaiian necklaces, bracelets, and much more. This was the best time of my life!!

  • Amanda A : Las Vegas, Nevada
Great resort, awesome memories

I traveled to the Omni Cancun recently with a group of 8 friends. It was a wonderful experience! The resort was beautiful, the staff was friendly and there were plenty of activities to enjoy. The activities staff did a great job engaging visitors and encouraging them to participate in the fun. Our group booked via Costco and the coordination was very convenient. There was a good mix of family & adult groups with activities to suit everyone. I would certainly recommend this property and return if my travels take me to Cancun again!

  • Leonardo G :
Not good

Although with good pool and service, the food are not a strong point. Also there is no internet at the rooms. People service are very good. But for sure there are better resorts with the same price at Cancun.

  • mlee05 : Los Angeles, California
Do not stay here if you want a good meal

This is my 3rd all inclusive, and I've got to say the worst. In Cabo I stayed at the Grand Fiesta Americana and in the Riviera Maya I stayed at the Secrets resort and both were superb. The grounds and rooms at the Omni were beautiful and well taken care of, but that is the end of this hotel's good points. The food here was mediocre at best. The mexican food at the Pina restaurant was horrible, specifically the enchiladas. My boyfriend and I walked out after only taking a few bites. The buffet was edible, not horrible, but not good. The asian food at the Vista hotel was awful, specifically the Pad Thai. The sushi bar was good, but they had such odd hours that I was only able to eat there once. The pool grill had food that reminded me of elementary school cafeteria food. So essentially, if you stay here be prepared to not be wowed by their food. Also, you have to make dinner reservations to eat at 3 of the restaurants, but this has to be done between 9-5 because the concierge goes home at 5. The concierge was completely useless besides making reservations. She always seemed annoyed whenever someone went up to her booth to ask her for help. She doesn't help you book excursions and refers you to another person in the hotel at a different location. Most hotel's concierge stay open way past 5 and are helpful with excursions, reservations, and anything else our heart's desire. Not at this place. Next, I will talk about the pool and beach bars. They close at 5. It is still sunny and bright at 5. Why would you close the bars at 5? The only bar you can get a drink at after 5 is the lobby bar. So if you're having fun laying out and enjoying the beach or pool after 5, you're out of luck if you want a drink. Let's talk about the service. The best service we received was at check-in and check-out. The maids started cleaning rooms at 8 am and move furniture around to clean which is great because it means they are doing a thorough job, but when they move furniture the guests below and to the side have to hear the furniture being dragged along the tile. The bartenders at the bars were great as were the wait staff at all restaurants. The entertainment team at the hotel tried their best, but someone needs to tell them that playing bingo at the pool everyday at 5 is not a good idea. Nobody seemed to be playing and instead of music we had to listen to the entertainment person who had the most monotone voice read off numbers and letters. They also used the same trivia questions everyday so that the same person at the pool won most days lol. They really need to take some pointers from other hotels are even do some google searches on "hotel pool entertainment" to liven it up a bit. Overall, I would never recommend this hotel to anyone. Hotel guests spend money and go to an all inclusive to eat great food and have a fun and relaxing time. At the Omni you can relax and have fun but only until 5 and bring your own food if you want a good meal. By the end of our 6 days we left the hotel and ate outside the resort.

  • Larry G : New Orleans, Louisiana
Wonderful stay

Our first trip to Cancun was a wonderful success. The service here was excellent and the focus on keeping everyone entertained and having a good time was second to none! The games in the pool, the shows, the food, the excursion booking from Caracol, the Bellhops, waiters, staff.... I could go on forever were all fantastic. We had the most beautiful ocean view and our maid was great! We will be back for sure and I recommend this resort to anyone and everyone staying in the hotel strip! David the bellhop definitely stood out as being helpful and remembering my name every time I passed by! The Pina Colada and Buffet waiters were just wonderful! Thanks for such a wonderful trip and helping us learn the ropes with regards to international travel!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet or a la carte breakfast, lunch and dinner daily, reservations required for dinner
  • Snacks
  • 24 hr Room service
  • Unlimited Domestic and selected International drinks, House Wine included from 10am-1am
  • Selected non-motorized watersports at Aqua World
  • Kayaking
  • Pedal boats
  • Sailing
  • Daytime tennis
  • Volleyball
  • Fitness centre
  • Daily activities
  • Theme nights
  • 347 rooms
  • 7 restaurants with buffet and/or a la carte
  • 3 bars including 
  • 3 pools with waterfalls
  • Mega Jacuzzi
  • 2 tennis courts (lit - fee)
  • Groceries & sundries shop
  • Boutiques: Beachwear, Jewelry, Art & handicrafts and Watersports shop
  • Gift shop
  • Full service Spa, fitness and beauty center
  • Steam room
  • Babysitting service (fee)
  • Internet access
  • Business Centre (fee)
  • Scuba diving nearby
  • Golf nearby

Deluxe

  • 1 king or 2 double beds
  • Marble floors
  •  Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Lagoon or garden view

Premier

  • 1 king or 2 double beds
  • Marble floors
  •  Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Executive Suites

  • 1 king or 2 double beds
  • Living room
  • Wet bar
  • Marble floors
  • Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Presidential Suites

  • 1 king bed in master bedroom
  • Can connect to additional bedroom with two double beds
  • Jacuzzi bath
  • Located on the top floor
  • Living room
  • Dining room
  • Kitchen 
  • Guest bathroom
  • Rooftop terrace with lounge chairs
  • Marble floors
  • Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Villas

  • Three story with three bedrooms
  • Master bedroom has king bed, jetted tub and balcony
  • Kitchen 
  • Dining area
  • Living room
  • Terrace with access to pool/garden area
  • Marble floors
  • Complete marble baths
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone

Restaurants

La Vista

  • A la carte for dinner
  • International
  • This restaurant is not included in the all-inclusive dining package

Da Vinci

  • A la carte for dinner
  • Italian
  • Open to adults only (18+)
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

La Paloma

  • Buffet for breakfast and lunch, a la carte for dinner
  • Mexican

Pina Colada

  • A la carte for breakfast and lunch
  • Seafood

La Deva

  • A la carte for dinner
  • Indonesian
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Sushi Bar

  • A la carte for lunch
  • Sushi

Viva Mexico

  • Snack bar

Bars

  • Kuku's Jacuzzi Beach Bar
  • Lobby Bar
  • Pool Grill and Bar



Kids Deals - Under 6 Stay, Play & Eat Free when sharing a room with 2 adults on the All Inclusive plan. Max 2 children. Under 13 Stay Free on the No Meals plan when sharing a room with 2 adults. Max 2 children.


For the Kids - Separate Children's Pool, Daily Children's Activities, Kid's Program Ages 5-12 and Babysitting services (for a fee).

Omni Cancun Hotel and Villas offers the following Omni Spa facilities and treatments:

Facilities

  • Massage room
  • Gym
  • Beauty salon

Massages

  • Herbal massage
  • Omni massage
  • Aromatherapy massage
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Back massage
  • Reflexology massage
  • Couples massage

Facial treatments

  • Omni facial
  • Oxigenating  facial
  • Moisturizer facial
  • Deep cleansing facial
  • Facial for men
  • Sensitive skin facial

Wraps

  • Seaweed body wrap
  • Chocolate body wrap

Other treatments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up
  • Hair styling


Wedding Packages - Available, please inquire for further details.

Honeymoon Bonus - One bottle of wine per stay when dining at DaVinci's, La Paloma or Pizza Colada restaurant. One Full American breakfast in bed  (reservations made via Concierge). 15% discount off Spa Services. *Must present marriage certificate at check-in. Please request at the time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Omni Cancun Hotel & Villas
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Omni Cancun Resort & Villas
Blvd Kukulcan Km 16.5 Hotel Zone Cancun, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.