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Omni Cancun Hotel & Villas

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The OMNI Cancun Hotel is a promising hotel for those wanting to stay at the heart of Cancun. The grounds are a little underwhelming at first. The resort could use a little bit of an upgrade with regards to maintaining their grounds. However, a majority of the resort still holds promise. The food here is better than what you would expect at other all-Inclusive Resorts, especially the a la cartes. Be advised however, that the guest traffic of this resort goes in waves. There are certain times of the year when the resort is incredibly busy. Spring break specifically brings a huge group of young students, making for some very crowded pools during the day; and disruptive noise at night.


Overview
Mexican hospitality, personalized service, and the excellent beachfront location keep guests coming back to Omni Cancun year after year. A prime attraction is the three-level pool, surrounded by tropical gardens, which cascades down to the palm-lined beach. Pamper yourself at the full-service spa or with a soothing visit to the Jacuzzi Beach bar.

Location: On the beach in Cancun's hotel zone, 20 minutes from downtown Cancun and the airport.

Highlights
  • Three swimming pools
  • Room service 24 hours a day
  • Daily activities
  • Kids Club
  • "Omni Spa"



tripadvisor Traveler Reviews
  • mac72017 : Washington DC, District of Columbia
Amazing poolside serivce

The highlight of my vacation at Omni was the amazing service at the pools! My friends and I never had to get up for a drink or lunch because the service at every pool ensured we were all taken care of. This really allowed us to enjoy our vacation and relax, which was much needed! One server in particular, Arturo, was exceptional! He was so kind, quick, and hardworking! Highly recommend sitting at the pool where he is serving!

  • Chilli-Cymru : Cardiff
College kid chaos in Cancun

My review is entirely influenced by two words: Spring Break. If you are planning to visit Cancun in March or April then please read on. For those that don't know, Spring Break is an American College tradition whereby large numbers of students take time off after their exams and party. Essentially this means that the entire Cancun area is completely taken over by drunken 18 to 23-year-old, mostly Americans . Whilst I am willing to accept that our hotel would be a nice place to stay at any other time of the year, it was impossible to enjoy our holiday given that we unwittingly came during the two busiest weeks of Spring Break. It was impossible to enter the pool, bar or main buffet restaurant which all had the feel of a students Halls of Residence. We were woken every night by revellers returning from the local nightclubs at 4 AM being loud in the corridors and the incessant noise in all areas of the building and outdoor space - day and night - thanks to the kids themselves and the resident DJ - was completely unacceptable. If we break the areas of service down one by one I would comment as follows: the food in the main restaurant was average but a bit tepid, whereas the speciality restaurants were of the same average quality, but at least the food was hot and served. Have no expectation of authentic Asian or Italian food and you will be less likely to feel disappointed. You should also note that you will need to make bookings for the speciality restaurants up to a week in advance. The rooms were more than adequate and the beds very comfortable, but they had poor soundproofing which proved a problem for us, and would I think, be a problem any time of the year, as you could hear toilets flushing and furniture scraping on the floors and this is particularly true if you have a connecting room. That said, on the positive side, the staff were almost to a person excellent and did everything they could to make you feel comfortable and serve your needs. You should be aware that the beach is not private but is a public beach and prone to peddlers hawking cigars and other merchandise. However the sunbeds are free to use for guests. We found that as the hotel was full, sunbeds were reserved from very early in the morning and the hotel appears to have no policy on reservation which means you have to get up at 7 o'clock in order to secure a good spot for the day. The hotel itself is well positioned as although it is towards the end of the "hotel zone", the bus stop is immediately outside the gates and the buses are extremely frequent costing about 50p to get you into the shopping centres. It is also positioned right next door to a very worthwhile Mayan museum with only a £3 entrance fee! Equally however, it is next door on the other side to "Spring Break headquarters" – namely the Oasis and you could hear their sound stage down the beach in our own section. One other thing that we found slightly annoying was the presence of hotel staff in the lobby areas trying to sell excursions. Every day we were bombarded by requests to buy trips out of the hotel and this became quite wearing very quickly. Personally I wouldn't go back to Cancun, but if I were to, then out of Spring Break season the Omni would probably represent a good value place to stay.

  • ktines : kansas city, USA
Senior Spring Break Trip March 2017

We had a great trip to the Omni for our boys' high school senior spring break trip! Our family had a three bedroom villa which worked great as a meeting point and hang out location for all the families. It was spacious, clean, and very comfortable. It was right on the beach and had a beautiful view. The food at the restaurants was all excellent. We ate at the Mexican and Chinese restaurants two of the nights. They were very nice, but we were just as happy at the buffet. The fish was great - fresh and melted in your mouth. We ate breakfast each day at the Pina Colada restaurant and our waiter Francisco Armos was EXCELLENT. Remembered our order every morning. The boys enjoyed ordering room service late each night. Chicken fingers were a hit! Boys also enjoyed the pool side grill and the sushi bar. The drinks were a little weak, but very tasty, and the drink service was excellent. We especially liked our beach waitress, Consuela. She was quick and always brought an "extra" drink! We enjoyed the evening entertainment. Tuesday's Michael Jackson show was fun and even the high school boys enjoyed it. We did several excursions set up by the travel agent on site. Our favorite was the ATV tour with Maroma Adventures. They were fun and just adventurous enough for both the moms and the boys. :-) Overall, we loved the Omni. It was just the right size and not at all crazy spring break. The resort got quiet in the evening. We had read about the lack of beach chairs but didn't have too much trouble finding them each day. My biggest suggestion - take lots of dollar bills for tipping! Can't wait to go back for son #2's spring break in a few years!

  • nicolasmC6460HY : Lake Worth, United States
Amazing Resort

This all-inclusive resort was an amazing stay and worth all the money spent! Beautiful hotel and very friendly and helpful staff. A wide range of food to choose from at any time of the day. The beach is beautiful and has great accommodations right there as well as service from great staff.

  • Gregg S :
Bothered by smoking near restaurants and poolside

This is our second time at the Omni. They made some improvements in the lobby and upstairs lounge, but the smoking throughout the facility is overwhelming. We were bothered on several occasions by people smoking next to the restaurants and next to the pools. What we found odd, was that they wouldn't seat women at Divincis who have sandals on, but don't do anything about people smoking everywhere, including the beach bar sauna! We were also very disappointed that the vacation club members cabanas were in poor shape, with dirty, ripped covers, and cigarette butts in the sand and in the cabanas. The Omni really needs to renovate the cabanas and add more huts, so,the members don't have to get to the beach at 6 AM to get a hut! We also didn't like the constant sales pitch to buy and/or upgrade our time there. If the Omni doesn't take care of the smoking issue, then we won't be coming back, and we definitely won't be bringing friends to visit. The one saving grace is that our room was always clean, and the waitstaff is outstanding.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet or a la carte breakfast, lunch and dinner daily, reservations required for dinner
  • Snacks
  • 24 hr Room service
  • Unlimited Domestic and selected International drinks, House Wine included from 10am-1am
  • Selected non-motorized watersports at Aqua World
  • Kayaking
  • Pedal boats
  • Sailing
  • Daytime tennis
  • Volleyball
  • Fitness centre
  • Daily activities
  • Theme nights
  • 347 rooms
  • 7 restaurants with buffet and/or a la carte
  • 3 bars including 
  • 3 pools with waterfalls
  • Mega Jacuzzi
  • 2 tennis courts (lit - fee)
  • Groceries & sundries shop
  • Boutiques: Beachwear, Jewelry, Art & handicrafts and Watersports shop
  • Gift shop
  • Full service Spa, fitness and beauty center
  • Steam room
  • Babysitting service (fee)
  • Internet access
  • Business Centre (fee)
  • Scuba diving nearby
  • Golf nearby

Deluxe

  • 1 king or 2 double beds
  • Marble floors
  •  Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Lagoon or garden view

Premier

  • 1 king or 2 double beds
  • Marble floors
  •  Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Executive Suites

  • 1 king or 2 double beds
  • Living room
  • Wet bar
  • Marble floors
  • Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Presidential Suites

  • 1 king bed in master bedroom
  • Can connect to additional bedroom with two double beds
  • Jacuzzi bath
  • Located on the top floor
  • Living room
  • Dining room
  • Kitchen 
  • Guest bathroom
  • Rooftop terrace with lounge chairs
  • Marble floors
  • Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Villas

  • Three story with three bedrooms
  • Master bedroom has king bed, jetted tub and balcony
  • Kitchen 
  • Dining area
  • Living room
  • Terrace with access to pool/garden area
  • Marble floors
  • Complete marble baths
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone

Restaurants

La Vista

  • A la carte for dinner
  • International
  • This restaurant is not included in the all-inclusive dining package

Da Vinci

  • A la carte for dinner
  • Italian
  • Open to adults only (18+)
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

La Paloma

  • Buffet for breakfast and lunch, a la carte for dinner
  • Mexican

Pina Colada

  • A la carte for breakfast and lunch
  • Seafood

La Deva

  • A la carte for dinner
  • Indonesian
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Sushi Bar

  • A la carte for lunch
  • Sushi

Viva Mexico

  • Snack bar

Bars

  • Kuku's Jacuzzi Beach Bar
  • Lobby Bar
  • Pool Grill and Bar



Kids Deals - Under 6 Stay, Play & Eat Free when sharing a room with 2 adults on the All Inclusive plan. Max 2 children. Under 13 Stay Free on the No Meals plan when sharing a room with 2 adults. Max 2 children.


For the Kids - Separate Children's Pool, Daily Children's Activities, Kid's Program Ages 5-12 and Babysitting services (for a fee).

Omni Cancun Hotel and Villas offers the following Omni Spa facilities and treatments:

Facilities

  • Massage room
  • Gym
  • Beauty salon

Massages

  • Herbal massage
  • Omni massage
  • Aromatherapy massage
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Back massage
  • Reflexology massage
  • Couples massage

Facial treatments

  • Omni facial
  • Oxigenating  facial
  • Moisturizer facial
  • Deep cleansing facial
  • Facial for men
  • Sensitive skin facial

Wraps

  • Seaweed body wrap
  • Chocolate body wrap

Other treatments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up
  • Hair styling


Wedding Packages - Available, please inquire for further details.

Honeymoon Bonus - One bottle of wine per stay when dining at DaVinci's, La Paloma or Pizza Colada restaurant. One Full American breakfast in bed  (reservations made via Concierge). 15% discount off Spa Services. *Must present marriage certificate at check-in. Please request at the time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Omni Cancun Hotel & Villas
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Omni Cancun Resort & Villas
Blvd Kukulcan Km 16.5 Hotel Zone Cancun, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.