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Omni Cancun Hotel & Villas

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The OMNI Cancun Hotel is a promising hotel for those wanting to stay at the heart of Cancun. The grounds are a little underwhelming at first. The resort could use a little bit of an upgrade with regards to maintaining their grounds. However, a majority of the resort still holds promise. The food here is better than what you would expect at other all-Inclusive Resorts, especially the a la cartes. Be advised however, that the guest traffic of this resort goes in waves. There are certain times of the year when the resort is incredibly busy. Spring break specifically brings a huge group of young students, making for some very crowded pools during the day; and disruptive noise at night.


Overview
Mexican hospitality, personalized service, and the excellent beachfront location keep guests coming back to Omni Cancun year after year. A prime attraction is the three-level pool, surrounded by tropical gardens, which cascades down to the palm-lined beach. Pamper yourself at the full-service spa or with a soothing visit to the Jacuzzi Beach bar.

Location: On the beach in Cancun's hotel zone, 20 minutes from downtown Cancun and the airport.

Highlights
  • Three swimming pools
  • Room service 24 hours a day
  • Daily activities
  • Kids Club
  • "Omni Spa"



tripadvisor Traveler Reviews
  • joeyperezjr . :
First Time in Mexico

The resort and rooms are top of the line, all inclusive. As soon as we were in line checking in, Tony came up, introduced himself and asked us if we wanted a drink!!We were on the 19th floor and we had an ocean view, which also overlooked one of the pools. The balcony was big and the room looked new.

  • Jocelyn P : Newnan, Georgia, United States
Nesting sea turtles

I applaud the hotel's efforts in collecting the nesting sea turtle eggs. However the efforts don't go far enough. All the hotels should close the beach at night and reduce lights to protect the nesting turtles. I saw turtles come ashore then leave due to lights and people walking up to the turtles. Costa Rica does a better balance of turtles and humans.

  • Rhonda H : Liberty Hill, Texas
Not bad but would not return

We have been to Cancun 5 times. This was the first at this hotel as we attended a wedding. To keep this short. Pro's Beach - Great beach. Was very windy and red flag 7 out of 9 days but they cannot control the weather Wedding - amazing. A few hiccups in the planners and some frustration for the bridal party, but the wedding was absolutely amazingRoom - average for an executive suite. Right next to the air conditioner but yet that drowned out other noise - so that could be a plus.Resturants - The food is great, the staff is by far what make this hotel. Pina Colada was the best. We ate there as often as possible. Adan, Victor, AntonioConteras, Delfino and Jahaziel. Con's:The constant sales from the lobby every time we walked by. To the point we found new ways to leave our room and get to other parts of the hotel. We did not want a time share, we had no interest but they did not accept no. Reservations for dinner. We arrived on Friday. The first available day for any reservations was for Sunday. We had to eat the buffet for dinner with no other options. Then reservations were for late times such as 9pm or 10pm. The line to stand it to make reservations was unreal. Everyone in line was complaining and many said they would not return due to the reservation line and making reservations period. This was the biggest problem. Guests: We had a guest from Hong Kong meet us at our hotel. We wanted to buy them a wrist band for the day - the front desk made a major deal about it, and were quite rude. We left the hotel and spent our time elsewhere. Upon check out, we asked for late check out. They wanted another entire's days rate. We said no so we checked out - paid our tab and stayed in the lobby until our shuttle came. Our shuttle came about 2-3 hours later and the front desk held our shuttle as if we didn't pay. Held our luggage and again were very very rude to us. We had our receipt. We understand the check and balance system but it the was the rudeness I cannot get over. It was not a horrible time but we would not return.

  • Hcope77 : Keller, Texas
Best Honeymoon Ever!

How can we ever express our thanks for such a wonderful honeymoon? We got married in October last year but took a delayed honeymoon at the beginning of June. This was my 3rd time at Omni Cancun in 18 years but it was my husband's first stay. It was even better than I remembered it. Still beautiful but more restaurants and room service and limited mini bar is even included in the rate. Sorry-- this will be long because I want to make sure I hit everything. From the moment we walked in we were greeted by the bellmen. While we were checking in they brought us a welcome cocktail. The lobby bar staff was fun which made it a comfortable environment. The servers in the main restaurant was great. Wish we had all of their names. The food was always good. Would highly recommend you eat breakfast there. We got a Thai bed for 4 days. Talk about pampering. Can't begin to explain how amazing Consuelo and Eduardo were every day. If we even moved they ran over the make sure it wasn't something they could do for us. Lucia (spa) was my absolute favorite for the foot rub that came with the Thai bed. Our waiter at Da Vince's was super, as well. We didn't get his card. I want to say his name was Eduardo, as well. Food was superior. At Pina Grill we had a fantastic view of the beach for dinner one night. Antonio was our waiter. He was so professional and fun. Gave us a great overview of everything Cancun. Marvin (bus boy) was great too! P.S. Food was just as good as the service and view. Don't want to forget the housekeeping team. I know they have a tough job and they did it well. I hope we didn't forget anyone. Just know we had not one complaint. It was paradise. We're already trying to plan our next trip back. Thank you for making our time with you so special!

  • Steved26cpa : Shawnee, Oklahoma
Beautiful hotel, immaculately maintained with a beautiful beach!

Ok, we originally went down as part of the vacation club promotion but were blown away.HOTEL - The Omni was impressively maintained from the front drive to the beach and everywhere in between. The floors in the lobby were spotless and the windows were cleaned multiple times a day. Our first room was a little close to the lobby but the front desk was able to accommodate a move to a different room. The pools are amazing and clean!RESTAURANTS - The Omni offers multiple food choices from the buffet to various sit down restaurants that require a reservation (still part of the all inclusive though). The food was great and there was enough choice to satisfy our changing palate. The red snapper filet was awesome.BEACH - The beach was beautiful. Plain and simple. Powdery sand everywhere and it appeared the staff cleaned off the flotsam washed up each morning. There were plenty of beach lounge chairs, both covered and uncovered.THE VACATION CLUB - We were apprehensive at first - not attending one of these presentations before, however, it was actually pleasant. We weren't subjected to any hard sales techniques or high pressure - just an review of what we have spent on vacations in the past and what we planned to spend in the future. We did, in fact, end up purchasing into the club.OVERALL - I would recommend this hotel to anyone staying in Cancun. We went on two excursions and talked with others who either stayed in decaying/not well maintained hotels or the food was sub-par. We were very pleased and plan to return with our kids in 2018.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet or a la carte breakfast, lunch and dinner daily, reservations required for dinner
  • Snacks
  • 24 hr Room service
  • Unlimited Domestic and selected International drinks, House Wine included from 10am-1am
  • Selected non-motorized watersports at Aqua World
  • Kayaking
  • Pedal boats
  • Sailing
  • Daytime tennis
  • Volleyball
  • Fitness centre
  • Daily activities
  • Theme nights
  • 347 rooms
  • 7 restaurants with buffet and/or a la carte
  • 3 bars including 
  • 3 pools with waterfalls
  • Mega Jacuzzi
  • 2 tennis courts (lit - fee)
  • Groceries & sundries shop
  • Boutiques: Beachwear, Jewelry, Art & handicrafts and Watersports shop
  • Gift shop
  • Full service Spa, fitness and beauty center
  • Steam room
  • Babysitting service (fee)
  • Internet access
  • Business Centre (fee)
  • Scuba diving nearby
  • Golf nearby

Deluxe

  • 1 king or 2 double beds
  • Marble floors
  •  Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Lagoon or garden view

Premier

  • 1 king or 2 double beds
  • Marble floors
  •  Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Executive Suites

  • 1 king or 2 double beds
  • Living room
  • Wet bar
  • Marble floors
  • Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Presidential Suites

  • 1 king bed in master bedroom
  • Can connect to additional bedroom with two double beds
  • Jacuzzi bath
  • Located on the top floor
  • Living room
  • Dining room
  • Kitchen 
  • Guest bathroom
  • Rooftop terrace with lounge chairs
  • Marble floors
  • Complete marble bath
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Balcony 
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone
  • Ocean view

Villas

  • Three story with three bedrooms
  • Master bedroom has king bed, jetted tub and balcony
  • Kitchen 
  • Dining area
  • Living room
  • Terrace with access to pool/garden area
  • Marble floors
  • Complete marble baths
  • Electronic in-room safe
  • Air conditioning
  • Fully stocked refreshment center
  • Floor-to-ceiling full-length mirror
  • Lighted makeup mirrors
  • Iron and ironing board
  • Coffeemaker
  • Work table
  • Hair dryer
  • AM/FM clock radio with MP3 hookup
  • Feather pillows available upon request
  • Flat screen television  
  • Individual climate control
  • Direct-dial telephone

Restaurants

La Vista

  • A la carte for dinner
  • International
  • This restaurant is not included in the all-inclusive dining package

Da Vinci

  • A la carte for dinner
  • Italian
  • Open to adults only (18+)
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

La Paloma

  • Buffet for breakfast and lunch, a la carte for dinner
  • Mexican

Pina Colada

  • A la carte for breakfast and lunch
  • Seafood

La Deva

  • A la carte for dinner
  • Indonesian
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Sushi Bar

  • A la carte for lunch
  • Sushi

Viva Mexico

  • Snack bar

Bars

  • Kuku's Jacuzzi Beach Bar
  • Lobby Bar
  • Pool Grill and Bar



Kids Deals - Under 6 Stay, Play & Eat Free when sharing a room with 2 adults on the All Inclusive plan. Max 2 children. Under 13 Stay Free on the No Meals plan when sharing a room with 2 adults. Max 2 children.


For the Kids - Separate Children's Pool, Daily Children's Activities, Kid's Program Ages 5-12 and Babysitting services (for a fee).

Omni Cancun Hotel and Villas offers the following Omni Spa facilities and treatments:

Facilities

  • Massage room
  • Gym
  • Beauty salon

Massages

  • Herbal massage
  • Omni massage
  • Aromatherapy massage
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Back massage
  • Reflexology massage
  • Couples massage

Facial treatments

  • Omni facial
  • Oxigenating  facial
  • Moisturizer facial
  • Deep cleansing facial
  • Facial for men
  • Sensitive skin facial

Wraps

  • Seaweed body wrap
  • Chocolate body wrap

Other treatments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up
  • Hair styling


Wedding Packages - Available, please inquire for further details.

Honeymoon Bonus - One bottle of wine per stay when dining at DaVinci's, La Paloma or Pizza Colada restaurant. One Full American breakfast in bed  (reservations made via Concierge). 15% discount off Spa Services. *Must present marriage certificate at check-in. Please request at the time of booking.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Omni Cancun Hotel & Villas
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Omni Cancun Resort & Villas
Blvd Kukulcan Km 16.5 Hotel Zone Cancun, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.