Panama Jack Gran Caribe Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great luxury resort. This location is doing whatever it can to constantly improve various aspects of it. The beach here is amazing - very spacious, with white sand, and blue water. There are plenty of loungers available around the beach, so you'll never have to play the 'towel game' early in the morning. Amazing bar options to choose from, as well as food options. The staff and team is attentive and always ensure that all of your needs and concerns are met. There are also plenty of excursions and activities, so there is never a shortage of things to do.


Overview

Enjoy sun, sand, and fun at the Panama Jack Gran Caribe Cancun. Relax in one the swimming pools or take it up a notch with the Splash Water Park. With an array of restaurants and lounges, this resort offers enticing choices for everyone. Attentive staff provides friendly Mexican hospitality, which adds the final touch to make your vacation special.

Location: On the beach in Cancun's hotel zone, restaurants, nightclubs and shopping, 20 minutes to downtown, 30 minutes from the airport.


Highlights
  • Two swimming pools
  • Kids club
  • Turtle release program
  • Unlimited Wi-Fi
  • Spa

tripadvisor Traveler Reviews
  • Sunny M :
Albatros Restaurant & Gran Caribe Resort

Firstly me and wife stayed at this resort for 7 days A/I it was an amazing experience. Only exception was noise and renovations going on daily at the resort which was annoying at times. The restaurant managers known as Captains's - especially Uriel Cruz was amazing so was the Chef's who really looked after my wife as she has a food allergy. Everything was cooked fresh greeted by the staff & Chef's everyday. Captain Cruz was truly humble who took that extra step to help with us with anything we needed. Thanks for advising us on Isla Mujeres! See you soon Cruz & the Team. Wishing Gran Caribe all the best for 2018! Next time would like some discount was planning to bring Family of 17 people but unfortunately too expensive over xmas! Sunny & Jo Nov 17

  • Barry O :
a very interesting stay

We have been to this resort a couple of times and have always loved the homey feel of the resort. With the construction came as a bit of a surprise to use. But the staff made it work so we enjoyed our stay. I was there to celebrate my birthday and when the pool bar staff found out I was surprised by a small cake with my name on it delivered pool side. So a shout out to the staff. Yani and Ever, Fatima made our stay memorable

  • Nick Y :
Wow, what a beach

Our room (overlooking the pool) was lovely, with a large shower/dressing room. The Hotel staff were very friendly, though the waiters are not proficient in English - enough to get by, but not enough for a conversation.The entertainment staff were great, hosting lots of pool and beach events - special praise for Sara, Ithiel, Chris, Fabio and Roger. Kids pool with gentle slides for the little ones, two fast slides for the more adventurous.And the beach ..... wow! Pure white sand, warm green sea. What more could you want!One buffet restaurant, one Mexican and one Italian restaurant. The only down side for us was the renovation work going on in the Hotel reception. This will create another restaurant and large bar. The staff did their best to keep the impact to a minimum but drilling started at 9am and finished around 7pm. Having said that, they were nearly finished when we left at the end of November (2017) so if you're reading this with a view to booking now then I'm sure you won't be affected.I would recommend this place to my friends. Oh, it is going to change its name to 'Panama Jacks'.

  • Neetu G :
Great Hotel!

My friend and I had an amazing stay at this resort! All of the staff was very helpful, they all went out of their way to help us. Luis (one of the bell guys in the front) was such a sweetheart. Bartenders Leo and Adrien and a couple others whos names I forgot were also great! Yeni one of the poolside servers was wonderful as well, she is full of life! And ofcourse the entertainment staff was the best part of this trip. All of them did an exceptionally great job at entertaining us. (Sarah, Ithiel, Fabio, Antonio, Roger and Chris). Rogers Zumba classes were the best! And Chris's water aerobics was so much fun! Food was also really good at the hotel, especially the Italian Restaurant. Location was great as well, the bus stop is very close to the hotel and its just about a 5 minute ride to the nightclub area. The only thing I would recommend is to have better entertainment at night.

  • jkhansen135 : Park City, Utah
Fabulous Hotel

We just returned from 6 days at the Gran Caribe and our first time in Cancum. The hotel and rooms are very nice and the staff was wonderful and couldn't be more helpful and so nice and friendly. The food in all restaurants is very good, The hotel is right on the beach and has a big pool. Chris the Entertainment Director is always leading a water volleyball game in the pool and on the beach. Nightly entertainment is fun There is so much to do . We are already booking our return trip for next year.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks (Domestic and select international brands)
  • Room service
  • Introductory scuba diving lesson
  • Non-motorized water sports
  • Tennis with instruction
  • Volleyball
  • Soccer
  • Exercise classes
  • Daily activities program
  • Nightly entertainment
  • Access to Spa hydrotherapy area
  • 470  rooms
  • 5 Restaurants 
  • 4 Bars
  • 2 swimming pools
  • Splash park
  • Mini golf
  • Tennis courts
  • Air-conditioned theatre
  • Mini-mart
  • Gift shop
  • Fitness centre
  • Boutique
  • Beauty salon
  • Kids Club
  • Unlimited Wi-Fi

Standard Room

  • 1 king bed and sofa pull-out or 2 double beds
  • Mini-bar stocked with water, soft drinks, snacks & beer
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Safety deposit box
  • Interior or partial lagoon view
  • Maximum occupancy 2 adults and 2 children

Junior Suite

  • 1 king bed and sofa pull-out or two double beds
  • Large sitting area
  • Mini-bar stocked with water, soft drinks, snacks & beer
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Safety deposit box
  • Interior or partial lagoon view or partial ocean view
  • Maximum occupancy 2 adults and 2 children

Family Junior Suite

  • 1 king or 2 double beds plus bunk bed with trundle
  • Mini-bar stocked with water, soft drinks, snacks & beer
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Plush robes and slippers
  • Safety deposit box
  • Ocean view
  • Maximum occupancy 5 people (2 adults and 3 children)

Junior Suite Ocean Front

  • 1 king or 2 double beds 
  • Liquor cabinet
  • Semi-private and private terrace or balcony
  • Air-conditioning
  • Wi-Fi 
  • 32-inch LCD TV
  • Coffee & tea maker
  • Direct dial telephone with voicemail
  • Iron, ironing board
  • Hair dryer
  • Plush robes and slippers
  • Safety deposit box
  • Ocean view
  • Maximum occupancy 4 people (2 adults and 2 children)

Restaurants

Ventanas

  • Buffet for breakfast, lunch and dinner
  • International

Deck 74

  • Grill for lunch
  • Mexican & Caribbean

Casa de Rosa

  • A la carte for dinner
  • Mexican

Viaggio

  • A la carte for dinner
  • Italian

At Sunset

  • A la carte for lunch and dinner 
  • American & European

Jack's 24

  • Snack Bar

Jack's Shack

  • Mexican Snack Bar

Bars

  • Jack's Landing lobby bar
  • Las Olas beach bar
  • Club Panama VIP Lounge
  • Panama Coffee Co.
  • Amigo's Bar

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.???????

For The Kids

  • Camp Jack Kids Club
  • Pirate splash park, 7 waterslides, 2 splash zones and a family pool
  • Ocean view mini-golf course for the whole family
  • Fashion room, science room, cooking factory, mini golf course and activities
  • Movie nights by the pool or beach
  • Magic shows and live entertainment
  • T-Zone, a teen program for kids ages 13-17 where they can gather, socialize and chill out. T-Zone offers entertainment and activities such as Wii competitions. Open from 9:00 AM – 8:00 PM.
  • Babysitting available ages 6 months-12; Extra charge applies.

Facilities

  • Massage rooms
  • Whirlpool baths
  • Sauna
  • Beauty Salon
  • Gym

Massages

  • Couples massage
  • Hot rock massage
  • Detoxifying massage
  • Deep tissue massage
  • Sports massage
  • Prenatal massage
  • Relaxing massage
  • Reflexology massage

Facial treatments

  • Anti-ageing facial
  • Deep cleansing facial
  • Hydrating facial
  • Sunburn relief
  • Facial for men

Wraps

  • Parafango wrap
  • Mud wrap
  • Chocolate wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Hair removal

*Charges apply

Romance Bonus - Wedding and Honeymoon packages are available at a special price. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Panama Jack Gran Caribe Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Gran Caribe Resort
Blvd. Kukulkan, Km 11.5, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.