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Park Royal Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
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Our Opinion

A really solid place for those who are looking for a decent place to stay that has good service and good value. Good food options for both buffets and a la carte restaurants. However, this isn't the resorts strongest selling point. This resort is great for both families and couples alike. There are plenty of activities for both types of travelers to partake in. For those wanting to partake in the party scene, the main Cancun strip is only a few minutes taxi ride. This is a really great budget friendly option for those wanting to get away and experience rest and relaxation in Cancun!

An all-inclusive with a nice twist: the Park Royal Piramides offers you the option of self-catering Ambassador Suites, complete with kitchenette - perfect for families! This comfortable resort has just undergone renovations and now also features an on-site spa, 24 hour deli-pharmacy and watersports facility on the calm lagoon-side of Cancun.

Location: Beachfront in Cancun's hotel zone, 15 minutes to downtown, 25 minutes from the airport.

  • Two pools
  • Large beach front
  • Walking distance to shopping and entertainment
  • Kids' activities program
  • Authentic Mayan ruin on location

tripadvisor Traveler Reviews
  • iago48 : wisconsin
Park royal cancun hotel review. Dec. 2016

We've been to a lot of hotels in Cancun. This hotels location was the best. The hotel however lacked in a lot of things that were used to. Looking out our window we could see hotel next to us with no balcony in our room. If you wanted to see the lagoon you have to put your face right on the window and look left. If you wanted a glimpse of the ocean you'd put your face right on the window and look right. Only two restaurants. One being the buffet. No clock or mini fridge in room. Other than Location, I would not recommend this hotel.

  • angela123Canada : Canada
Park Royal Cancun

This is my second time staying at this hotel. It is rated at 3 1\2 to 4 stars, which I agree with. It is located on the beach across from La Isla Dorada shopping center. It is in prime location for general shopping and grocery shopping. It is a clean hotel and the staff is friendly and hard working. I have not had the opportunity to sample the food or drinks as I am renting a condo at this hotel. I have heard that the food is ok. The beach area is amazing especially if you like waves.

  • Kyla S : Atlanta, Georgia
Great Relaxation spot! Best Bartender Ever Named Higinio Casis Bav (Lobby Bar)

Great food great view and EXCELLENT STAFF! Ask for Higinio in the Lobby bar area.he is GREAT AND WILL KEEP THE DRINKS COMING! :-) The restaurants were top notch! The fitness center was really nice as well as the spa.

  • Dasha L : Kirkland, Washington, United States
Do not come here!!! Beware!

Don't waste your money for this hotel! Mexico has so many amazing hotels to stay at - do not be deceived by pictures and lies this hotel advertises! We arrived here Jan 11 2017 family of four - two kids. It was our 7th time in Mexico and we never been this disappointed! 1) this hotel does not have heating system for the pools - so the water is freezing! Just just ice cold tap water - that includes kids pool! Kids don't have a place to swim at all and the ocean has big waves - they were crying for two days (before we left for another hotel)2) the Food is sooo limited!!! Not many choices at all - wine is cheap and disgusting! No choices at all! Food tastes ok - but there are no choices mostly pasta and rice 3) the service is horrible - hotel staff lied to us for 3 days that they will turn on heating in the pools or that it is broken ...and about many other things...4) there is no entertainment! So there is nothing to do here in the evenings!5) they say they have kids club but they don't! It's an open place outside - with 2 girls who were sitting on their phones! Not safe to keep kids there!6) mosquitos! This hotel does not use repellents - so all of us have been bitten and scratching all day long, including kids!All in all we totally got not what we were expecting and it is one of the most boring and "cheapest" hotels we have ever been to. We won't come back even if it was free and we don't want any family to go through what we went through. After 3 days we were lucky to be able to move to another hotel - Grand Caribe and had a wonderful experience there! Very family friendly and they provide way over what they even advertise!

  • Marco M : Gardena, California
Enjoyed Park Royal Cancun

Really enjoyed Park Royal Cancun. Beach, room, and most staff were all great. Timeshare push continues to be an issue with Park Royal properties and we unfortunately ran into issues with the elevators in the tower we were in. Tower has two elevators but only one was working, the one that was working would often get stuck or would take forever to reach our floor or lobby. Even with the minor inconvenience with the elevators and Timeshare issue, I would recommend Park Royal Cancun.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • Unlimited Domestic brands, Domestic beer and House Wine from 9am-Midnight
  • Non-motorized watersports
  • Kayaking
  • Volleyball
  • Shuffleboard
  • Daily activities
  • Nightly entertainment
  • Unlimited meals at two outstanding restaurants
  • Unlimited drinks for adults & kids at 3 inviting bars
  • All day pool and deck refreshments
  • 288 rooms in two 6-storey buildings
  • 2 restaurants
  • 3 bars including pool bar
  • 2 pools
  • Kid's pool
  • 24 hour deli & pharmacy
  • Gym
  • Spa for massage treatments (fee)
  • Sauna and steamroom (fee)
  • Babysitting service (fee)
  • Scuba diving nearby
  • 18-hole golf course 20 minutes away

Standard Room

  • 2 double beds
  • Air Conditioning
  • Bathtub
  • Cable TV
  • Coffee Maker (upon request)
  • Complimentary toiletries
  • Telephone
  • Hair Dryer
  • Internet Connection ($)
  • Iron and ironing board (upon request)
  • Safe Deposit Box ($)
  • Partial views of the lagoon or ocean
  • Max occupancy 4 guests (no more than 2 children)

Ambassador Suite

  • 2 double beds and 1 pull down bed
  • Air Conditioning
  • Bathtub
  • Cable TV
  • Coffee Maker (upon request)
  • Complimentary toiletries
  • Telephone
  • Hair Dryer
  • Internet Connection ($)
  • Iron and ironing board (upon request)
  • Microwave oven (upon request)
  • Safe Deposit Box ($)
  • Partial views of the lagoon or ocean
  • Max occupancy 6 guests (no more than 4 children)

Presidential Suite

  • 2 double beds and 1 pull down bed
  • Air Conditioning
  • Balcony or terrace with Jacuzzi
  • 2 full bathrooms
  • Option to connect to Studio Room
  • Seperate living and dining area
  • Kitchenette
  • Cable TV
  • Coffee Maker (upon request)
  • Complimentary toiletries
  • Telephone
  • Hair Dryer
  • Internet Connection ($)
  • Iron and ironing board (upon request)
  • Microwave oven (upon request)
  • Safe Deposit Box ($)
  • Partial views of the lagoon, gardens  or ocean
  • Max occupancy 6 guests (no more than 4 children)


La Veranda

  • Buffet for breakfast, lunch and dinner
  • International

El Mirador

  • A la carte for dinner
  • Italian
  • Exclusively for guests 15+
  • Reservations required
  • Dress code is dressy casual (long trousers and t-shirts with sleeves for gentlemen)

Snack El Jardin

  • Snack bar


  • Lobby bar
  • La Duna Pool bar
  • La Langosta Swim-up bar

Kids Deals - Kids 2-12 stay and eat free when sharing a room and existing bedding with 2 adults; pay only airfare. Max 2 kids. Limited availability. 

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Honeymooners - Receive an upgrade to Ambassador Suite (if available at time of check-in) and a fruit basket and gift in room. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Park Royal Cancun

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Park Royal Cancun
Blvd. Kukulkan Km. 12.5 Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.