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Riu Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Riu Cancun is an excellent and very popular all inclusive resort that is in a great location, close to lots of shopping and nightlife. The buffets are wonderful with lots of different cooking stations and the a la carte restaurants are a tasty diversion from the buffet. There is good snorkeling right off the beach. The Riu Cancun is a good hotel choice for couples, singles and families alike. If you want peace and quiet, you can relax at the adults only pool. If you want lively entertainment, you can get moving by the activities pool! Rooms are clean and have great ocean views. Renovations in 2014 have upgraded guest rooms, added a new pool, revamped restaurants as well as the lobby and facade.


Overview

This incredibly striking ocean-side high rise resort towers over Cancun, boasting the glamor and fantastic service that Riu customers have grown to rely on. Riu Cancun provides you with a variety of tasty restaurants and elegantly decorated rooms complete with in-room liquor dispensers, mini-bar and wonderful ocean views. Soothe yourself in the gorgeous infinity-style pools with views of the mesmerizing turquoise Caribbean ocean, or enjoy cocktails with friends at the swim-up bar.

Location: Directly on the beach next to the Riu Palace Las Americas, 5 minutes to downtown, 15 minutes from the airport.


Highlights
  • All Inclusive 24 hours
  • Awarded with the "AAA Three Diamond Award" 2014
  • Awarded GOLD certification for the Travelife Sustainability System
  • On beachfront
  • Free WiFi in public areas of the hotel
  • Buffet style and theme restaurants
  • Three swimming pools and infinity pool
  • Free gym and whirlpool bath

tripadvisor Traveler Reviews
  • pizx :
40th birthay

Great hotel, not to far from airport. Staff very friendly and couldn't do enough for you, didn't wait for tips but much appreciated. Lovely beach, waiters around constantly. So much food to eat morning till night. Dollars used as much as Paso's. One negative for me, rooms felt a little damp, I was on 6th floor room 637 and my sister next door had same issue, was better with air-conditioning off. There was different pools so you could have busy or quiet. Sun disappears late afternoon so beds on beach by volleyball pitch best. Would definitely go back.

  • ce05 : Minnesota
Quick trip to Cancun!

February 2-5 my husband, myself, my brother in law and sister in law took a quick trip to Cancun and stayted at RIU Cancun - we had a great stay! First off, we were pleasantly surprised when our rooms were ready and we were able to check in a couple hours before hotel policy - bonus! Our room was perfect, not to large, not to small. The bed and pillows were comfortable in my option, bathroom was clean and served its purpose. the ocean view was fabulous! We did not use the air conditioning our whole trip due to the wonderful ocean breeze through our patio door. The restaurants were great, we can honestly say we did not have a bad meal. We ate the buffet daily for breakfast and lunch, plenty of options . We also ate at the steak restaurant, our steak was done perfectly (medium) and had wonderful flavor. We also ate at a higher end restaurant (behind the steak restaurant) - we wish we would have known about it right way as it was so good! We did not eat at the japanese or italian restaurants. There is also a 24 hour sports bar- nice to have some snacks (nachos, fruit, veggies) - it was never really busy but nice to have the option. The pool areas were nice and clean. Only thing we did not like was the location of the pool bathrooms - not near the pool bars, they were always wet, somewhat dirty - though there was staff constantly cleaning. On day 2 we got a game of tippy cup going in the pool bar, quite the time! Our drinks were good. Service was good, all of the staff was friendly and not pushy for tips. Typical of any resort, if you are not up at 8 am to get your lounger by the pool, forget it, you won't get one! Overall, we would recommend RIU Cancun and would stay here again. The Location, staff, food, rooms, and price were all worth it!

  • Jake C :
Bday Celebration

My wife and I and my best friend all share bdays 7 days apart and we decided to do a couples (4 total) trip to Cancun. This hotel was awesome for all 8 of us as it was right smack dab in the middle of Hotel Row. The hotel overall was excellent with only very minor things to suggest to them. First, there is a sports bar there that is ok at best. Two pools tables and a fooseball table and that is it. They really need to put of some dart boards, shuffle board table or similar to make it a sports bar feel. This was open 24 hours and the only option and it was boring to be in. Second, the restaurants were just ok. This is the second all inclusive we have been to and the Buffett kicked all the restaurants butts hands down. The buffet was really good and we ended up eating there most of the time due to the restaurants not being very good. The steak house was terrible as we all asked for medium rare steaks and we got jerky, so we tried to eat most and ended up going to the buffet and getting steak there and it was great. The Italian restaurant was also not the best. Their main courses were ok but they did have a very good app salad bar. Last. It not least was the Japanese restaurant, this was ok at best being Japanese in Mexico so we figured as much. The last night we went to another restaurant called Kulinarium which was in the back of the steak house and it was fantastic. I could eat there every night and would of been happy. The hotel was clean and they were ALWAYS cleaning, sweeping and moping making it nice. Overall this was excellent and if you can, get a room on the 3rd floor with and ocean view as this will not disappoint.

  • barrie b : newquay
Brilliant holiday

Riu cancun you did us great, from start to finish. All I can say to people who are going to visit. Make your own mind up when reading reviews , this is our first visit to this chain of hotels. But we have visited cancun many times. We were not disappointed,, we had sun all day ,, yes we did move from pool to beach when the SUN,, moved , no hardships in that,, hotel staff out of this world as always in Mexico always cleaning smiling and chatting. Good food all around in all of the Restarant's and yes you might have to wait 20 mins for a table,, but just go in give your room number an go an have drink while u wait. You are on holiday what is the rush, relax and enjoy the service. We have heard many silly complaints while just people watching,, an most seem to come from Americans,, no disrespect but get over yourselves,, Antony an Rebekah the Thomson crew you do a great job and well done on all the good advice you gave us ,, Barrie an Jenny ,,I'm writing this while waiting for coach transfer and still enjoying your wonderful services ,,

  • jimmy748 : Slough, United Kingdom
Great holiday!

Second visit to Riu Cancun, excellent value for the price! Great location for the party strip. Rooms were ok not the greatest. Staff are very friendly and hotel grounds were kept very clean. Excellent food.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, choice of 2 seatings for buffet & made-to-order food stations at dinner
  • Continental breakfast/snacks available 10am-12 Noon
  • Snacks until 2am
  • A la carte dining; no reservations required
  • Theme buffet dinners twice a week
  • Unlimited Domestic beer & drinks and select Imported drinks until 2am
  • In-room mini-bar w/bottled water, soft drinks, and beer (restocked regularly)
  • In-room liquor dispensers (restocked regularly)
  • 24 hour inclusive club with self service snacks, cocktails, sodas and juices
  • Lounge chairs & in-pool lounge chairs, umbrellas and towel service (pool/beach)
  • Windsurfing
  • Kayaking
  • Sailing
  • Snorkeling equipment
  • Introductory scuba diving lesson in pool
  • Various activities
  • Day and night tennis
  • Use of gym and sauna
  • Board games and cards
  • Daily activities
  • Nighly entertainment including live shows
  • Entrance to Disco, drinks included
  • 569 guest rooms
  • 2 buffet restaurants with made-to-order food stations
  • Poolside buffet restaurant
  • 3 a la carte restaurants
  • Snack bar
  • Several bars including Lobby bar
  • Disco
  • 4 pools including: Infinity-style swimming pools and pool w/swim-up bar & wet tables
  • Children's pool
  • Terrace solarium
  • Jacuzzis
  • Watersports centre
  • Lit tennis courts
  • Gift shop
  • Full spa including sauna & jacuzzi
  • Beauty salon
  • Massage services (fee)
  • Children's playground and mini-club
  • WiFi in lobby

Standard Rooms

  • 1 king bed or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Mini-bar (restocked regularly)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Full bathroom
  • Double sink
  • Hairdryer
  • WiFi
  • Balcony or terrace
  • Most have  ocean view
  • Max occupancy 3 adults & 1 child or 2 adults & 2 kids

Junior Suites

  • 1 king bed or 2 double beds
  • Integrated lounge area with sofa bed
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Mini-bar (restocked regularly)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Full bathroom
  • Double sink
  • Hairdryer
  • WiFi
  • Balcony or terrace
  • Ocean view
  • Max occupancy 3 adults & 1 child or 2 adults & 2 kids

Suites

  • 1 king bed 
  • Integrated lounge area with sofa bed
  • Hyrdromassage bathrub in room 
  • Additional shower cabin
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Mini-bar (restocked regularly)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Full bathroom
  • Double sink
  • Hairdryer
  • WiFi
  • Big terrace
  • Ocean view

Restaurants

Kulinarium

  • A la carte  for breakfast, lunch and dinner
  • Gourmet 
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen

Kawachi

  • A la carte  for breakfast, lunch and dinner
  • Asian Cuisine
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen

Steakhouse

  • A la carte  for breakfast, lunch and dinner
  • Steakhouse
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen

La Toscana

  • A la carte with buffet starters and dessert  for breakfast, lunch and dinner
  • Italian 
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Turquesa

  • A la carte 
  • Steakhouse

Coral

  • A la carte
  • International

Bars

  • La Punta Lobby bar
  • La Fiesta Sports bar
  • Corner bar Lounge
  • Wet'n Drinking swim-up bar

Kids Deals - Kids 12 years & under stay and eat for free. Limited availability. Hotel Rooms only. Max 2 kids.

For the Kids - Kids 4-12 can enjoy the supervised children's activities daily at the Kids' Club, Playground, and mini-disco.

Riu Cancun offers the following Renova Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna

Massages

  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial

Wraps

  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Specials - Available, please inquire for further details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Cancun
Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.