Riu Caribe

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Family oriented with a good location right on a calm beach. The great kids club is what makes this such a family friendly resort. Good food and 24 hour sports bar. Riu Caribe is also popular with a younger crowd of couples and singles. The large pool here is quite amazing. Rooms on the 4th floor and higher have the best view of the beach and lagoon. An excellent choice for anyone who wants to experience Cancun.


The magnificent Riu Caribe delivers the comfort you seek in a luxurious decor of marble floors and stained glass windows reminiscent of Mexican haciendas. Immerse yourself in the crystal blue waters of the Caribbean Sea... Take a walk along a path of softly lit tropical gardens or explore nearby cultural attractions. The Riu Caribe, thoroughly a blissful and friendly resort that will surely please your needs.

Location: Beachfront in Cancun's hotel zone, 10 min to downtown, 45 min from the airport.

  • All inclusive 24 hours
  • Three swimming pools
  • Access to all facilities at Riu Cancun
  • Kids club
  • "Renova Spa"

tripadvisor Traveler Reviews
  • alant1959 : Cardiff, United Kingdom
Great holiday at Rui Caribe

After reading a few of the reviews on here was expecting maybe a few problems but from the minute we arrived everything was wonderful.Brilliant staff who can,t do enough for you great food ,drinks and pool areas.The staff work so hard keeping everything looking at its best the beach,grounds and hotel.Bed and room cleaned every day of our 2 week stay,always at least 5 bath towels, flannels,soap,frdge topped up with water,beer and soft drinks daily optics changed before bottles were emptied so you never ran out! Tried all the restraunts but liked the choice in the main one the best never seen so many options for breakfast and not many places you get lobster on an all inclusive.Spoke to so many people of all nationalities who where on their 3rd,4th or more visits.All in all best value holiday i,ve had in years( spent more in Birmingham airport than whole 2 weeks) can't wait to go back.

  • Karen A : deal Kent
Lovely 11 nite stay

The rooms abit dated n in need of a freshen up but extremely clean and comfortable...we asked for a roomchange on arrival (we were on 5th floor n felt it was abit gloomy n musty) and we're given a room on 9th floor the next day...much brighter and fresher. ...no problem!!!!!The maids were in daily changing towels n sheets...excellent service.If I was to say anythin negative it would b that on an eve there's not much room to sit outside n hav a drink...lots of room in lobby but not very comfortable...lot's of lights...also there seemed to b quite alot of rowdyness from groups of middle aged couples....seemed more like a stag n hen dos booze tour.....Quite noisy around the main pool during day too...hense we spent the entire time at the beautiful beach....Overall the staff were fantastic...nothing too much trouble...always smiling and so friendly..can't fault the food either...def would never go hungry!!!Oh just 1 thing we really did miss n that was havin no tea n coffee facilities in the room....even tho u can get both all day n nite ..U hav to go to sports bar....so if u wake very early hours n want a cuppa. ..going down to sports bar is really not appealing...surely a small kettle in each room would b welcomed by many

  • Pedroskiiii :
Great hotel

Stayed here for 10 nights from 15-24 October. The weather on google said it was going to be storms , cloudy and lightning. It rain for approx 1 hour all the time we were here so I'd say don't always believe the reports. It's been red hot permanently. The hotel is very good. Not the best I've stayed in but well above average. It's slightly dated but only slightly food is good but as with all inclusive everywhere a bit Groundhog Day. All in all a great place to stay with a bus stop right outside and buses running literally every 2 minutes it's a good base in cancun. Would recommend

  • Melanie S : South West England, United Kingdom
Hotel nice, but don't have any managers

This hotel is clean but badly run. We booked for our sons 21st birthday. We had two weeks of hell with people taking 'Drugs' in the toilets every day, in front of there kids. Complained to Thomson rep who told us we was the first to complain, yet loads of people round the pools was telling us they had already complained. The hotel takes large wedding party's which they can't manage, as you never see a manager EVER!! The groups are all rude, there kids run riot and the hotel don't say a word. We had kids running in and out of the bars shouting and no one to tell them off. We had people pushing in front of us while queuing, shouting as loud as they could to each other round the pool, in the restaurants and in the bars. They were swearing at staff and acting stupid all the time. We had people fighting in there rooms most nights, some did get thrown out because they had smashed the rooms up. But when you phoned down sometimes they said there was nothing they could do as when they came up to check this out it was quiet.we asked if they had a manager and was told he was unavailable and then Poeple round the pool told us they was told the same when they asked to speak to him/her. To be honest felt very let down by Thomson reps. The first bloke we spoke to didn't even wright anything down and the second lady I felt she knew this was over her head. I don't think this hotel cares about there customers. My son spent most of his holiday in the room, same as my special needs daughter. I wouldn't recommend it to any one for a Riu chain it's a let down. Staff are nice but don't have anyone to back them up when there called names or swore at. So people treat the hotel like a cheap bed and breakfast. There is no sercurity or little of it. Which means people start trouble knowing there is no one to stop it.

  • Rachel H :

A few weeks back now from Mexico and I am already having major holiday blues. This hotel is in a beautiful location, it's clean and all the staff are friendly and helpful. We stayed here for two weeks and had no problems what so ever. All I would say that I found was a problem is although there is apparently a rule for people reserving sun beds, this was never enforced. Everyday nearly all the sun beds around the pools had towels over them, so we went to the beach most days which is actually more relaxing / beautiful. The beach is the best thing about this hotel, you only have to walk a few steps into the sea and all these different colourful fish swim around you.The hotel room was large and we had half a sea view half a lagoon view. The cocktails are great, the food is great and the staff are friendly. Another great thing about this hotel is the Reps! They are a great laugh and they offer a night out nearly every night. We went to 'The City' and 'CoCo Bongos' which were both amazing nights out. The reps stayed with us all night and our favourite rep even got on the bus with us back to the hotel both times we went out! All together me and my boyfriend would 100% recommend this hotel and we are hoping to come back very soon!! 🐠✈️

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner daily
  • Inclusive club open 24 hours with self service daily for snacks, cocktails, sodas and juices
  • A la carte dining w/reservations including fine cuts and shrimp (surcharge for lobster)
  • Unlimited Domestic and select Imported drinks
  • In-room mini-bar stocked w/bottled water, soft drinks and beer (restocked regularly)
  • Lounge chair and towels (pool/beach)
  • Pedal boats
  • Kayaking
  • Snorkeling equipment
  • Introductory scuba diving lesson in professional dive pool
  • Day and night tennis
  • Paddle tennis
  • Pool table & ping-pong
  • Use of gym and sauna
  • Daily activities
  • Nightly entertainment & live music
  • 506 deluxe rooms in one 9-storey building
  • 4 restaurants and 1 pizzeria
  • 24 hr club w/self-serve snacks & drinks
  • 4 bars including Swim-up bar
  • Three swimming pools
  • 2 (lit) tennis courts
  • Gift shop & boutique
  • Fitness centre w/sauna, steambath & jacuzzi
  • Full service Spa w/massage treatments & beauty salon (fee)
  • WiFi in lobby
  • Car rental

Double Rooms

  • 1 king bed or 2 double beds
  • Bathroom with shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Balcony or terrace available
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)

Junior Suites

  • 1 king bed or 2 double beds
  • Spacious
  • Bathroom with bathtub and shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Large balcony or terrace 
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)



Style - Buffet for breakfast, lunch and dinner

Cuisine - International

Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Maria Margarita

Style - A la carte for dinner

Cuisine - Mexican

Reservations required, formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


Style - Buffet for dinner

Cuisine - Asian

Reservations required, formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


Style - Buffet for lunch, A la carte for dinner

Cuisine - Steakhouse

Reservations required, formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


Style - Pizzeria


Lobby bar 

Lobby bar

Sports bar

Sports bar

Outdoor theatre bar

Theatre bar

Poolside bar 

Swim-up bar

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Riu Caribe offers the following Renova Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna


  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial


  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Wedding Packages - Inquire for more details.

Golf Specials - Also available. Inquire for details.

Resort Location Map

  • Riu Caribe

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Caribe
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.