Riu Caribe

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Family oriented with a good location right on a calm beach. The great kids club is what makes this such a family friendly resort. Good food and 24 hour sports bar. Riu Caribe is also popular with a younger crowd of couples and singles. The large pool here is quite amazing. Rooms on the 4th floor and higher have the best view of the beach and lagoon. An excellent choice for anyone who wants to experience Cancun.


The magnificent Riu Caribe delivers the comfort you seek in a luxurious decor of marble floors and stained glass windows reminiscent of Mexican haciendas. Immerse yourself in the crystal blue waters of the Caribbean Sea... Take a walk along a path of softly lit tropical gardens or explore nearby cultural attractions. The Riu Caribe, thoroughly a blissful and friendly resort that will surely please your needs.

Location: Beachfront in Cancun's hotel zone, 10 min to downtown, 45 min from the airport.

  • All inclusive 24 hours
  • Three swimming pools
  • Access to all facilities at Riu Cancun
  • Kids club
  • "Renova Spa"

tripadvisor Traveler Reviews
  • Niall B : Leicester, United Kingdom

One of the best hotels I've stayed at! The maid cleaned the room excellently everyday leaving a different animal made from the towels. Very impressed with the food and the offering of different restaurants that let you have different food each night. Free wifi works in the room and on the beach which is great! Front desk team were very helpful with any problems we had. Gym was well equipped for a holiday to keep yourself going to!

  • sylvabat : Montreal, Canada
great hotel

We stayed at the Riu Caribe in June of 2017. We had a great time. The food was great, staff was friendly, beach was clean and was cleaned daily. Our room was #169, which is on the main level, close to the lobby. We were traveling with our 3 year old, and therefore bedtime was earlier for us. The noise level coming from the bar/lobby area, which had nightly entertainment was rather loud, but not too bothersome. But the rooms are definitely not sound proof. The advantage of this room is that you don’t need to take the elevator to get to your room. So it was practical from that aspect. Wifi was free in the lobby and you had to pay extra if you wanted a connection in your room. We got the wifi and i must admit the connection was fast and worth the money if you have an ipad to keep your little one entertained. I would definitely go back.

  • Sandy C :

My thoughts on Riu Caribe, my son and his wife and two boys, 9 & 6, shared a room with two beds, the beds were extremely small, not quite full size. They hotel said they did not offer queen size. I had a problem with 2 men walking on the ledge outside our third floor rooms, AlI reported this to security twice but was never contacted by security. The service on the beach was poor, one man trying to service a large area, I often went to the bar myself and I am not a big drinker. One night the buffet was overwhelmed at dinner, I ate by myself, had to snatch a napkin from another table and get my own drink. Other nights the service was good. these people work very hard but when they are not enough people to do the work, they cannot keep up. Overall, we enjoyed out stay

  • Stephanie M :

Fantastic hotel majority of the time good service. Food - Breakfast has a full English option, toast, bagels, Mexican breakfast, omelette station, pastries, cakes, fruit, smoothie station, cold meats & cheeses, pancakes, French toast. This was every day. We found the lunch buffet outside by the pool bar was better for lighter options. The Asian restaurant was good also. In the evening make sure men have a shirt otherwise you'll rudely get turned away. My friend got refused bluntly as he had a sleeveless top on, yet a girl walked past in a bra top and booty shorts. Found it ridiculous but rules are rules. Drinks - the coffee was a bit naff but still coffee none the less and if you venture out you'll find a star bucks most places. No tea or coffee in the room but 24/7 available in the lobby. Cocktails were good and the bar staff are happy to suggest a drink. The standard drinks they load up with the spirit but you can ask for premium for no charge but they do measure it. Rooms - clean, shower was massive with great water pressure, said the fridge was stocked every other day but we found it was every day. The beds are what you would call a 'firm' mattress but fine. Air con in the room is a relief after a day in the sun. I requested a high floor a few weeks before we went via email and ended up on the 7th floor with a fantastic view.Pool - I found the pool too warm and not enough relief from the heat so the beach it was as the water would actually cool you down. Going topless isn't allowed at this resort which I found stupid but a minute walk and you're on the beach and it's fine. You get charged if you lose a towel and sadly one day when we went upstairs for an hour we came back down to find two of our towels stolen obviously someone had misplaced theirs.Hotel staff - fantastic, we had some problems with next door screaming for a couple hours in the AM so after calling reception, security came up within a minute or so and shut it down. We were informed when someone is making unreasonable noise you have to sign a waiver saying any more complaints you get ejected from the hotel. Tui also left a note apologising and spoke to the hotel. Gym is a little dated but none the less with some imagination perfectly fine I would recommend the hotel

  • Taylor C : Washington DC, District of Columbia
Food Poisoning

We stayed at this hotel over the Columbus Day holiday and purchased it on a Cinco de Mayo sale. Needless to say, we got what we payed for. The hotel room was large and we had a beautiful view of the Caribbean Sea. The beach was what everyone dreams of, white sand and clear water. It was absolutely stunning. However, the food at the resort was terrible. I am so glad that we only stayed there for 4 days because we ate very little. Unfortunately, my husband ended up getting a little bit of food poisoning. This was disappointing, but was not the worse case we have ever gotten out of the country. The beach took our breath away and the service was fantastic. Ultimately the service and the beach saved this hotel from a lower rating.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner daily
  • Inclusive club open 24 hours with self service daily for snacks, cocktails, sodas and juices
  • A la carte dining without reservations including fine cuts and shrimp (surcharge for lobster)
  • Unlimited Domestic and select Imported drinks
  • In-room mini-bar stocked w/bottled water, soft drinks and beer (restocked regularly)
  • Lounge chair and towels (pool/beach)
  • Pedal boats
  • Kayaking
  • Snorkeling equipment
  • Introductory scuba diving lesson in professional dive pool
  • Day and night tennis
  • Paddle tennis
  • Pool table & ping-pong
  • Use of gym and sauna
  • Daily activities
  • Nightly entertainment & live music
  • 506 deluxe rooms in one 9-storey building
  • 4 restaurants and 1 pizzeria
  • 24 hr club w/self-serve snacks & drinks
  • 4 bars including Swim-up bar
  • Three swimming pools
  • 2 (lit) tennis courts
  • Gift shop & boutique
  • Fitness centre w/sauna, steambath & jacuzzi
  • Full service Spa w/massage treatments & beauty salon (fee)
  • WiFi in lobby
  • Car rental

Double Rooms

  • 1 king bed or 2 double beds
  • Bathroom with shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Balcony or terrace available
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)

Junior Suites

  • 1 king bed or 2 double beds
  • Spacious
  • Bathroom with bathtub and shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Large balcony or terrace 
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)



  • Buffet for breakfast, lunch and dinner
  • International
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Maria Margarita

  • A la carte for dinner
  • Mexican
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Buffet for dinner
  • Asian cuisine
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Buffet for lunch, A la carte for dinner
  • Steakhouse
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Pizzeria


  • Lobby bar 
  • Sports bar
  • Outdoor theatre bar
  • Poolside bar 

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Riu Caribe offers the following Renova Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna


  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial


  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Specials - Also available. Inquire for details.

Resort Location Map

  • Riu Caribe

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Caribe
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.