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Riu Caribe

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Family oriented with a good location right on a calm beach. The great kids club is what makes this such a family friendly resort. Good food and 24 hour sports bar. Riu Caribe is also popular with a younger crowd of couples and singles. The large pool here is quite amazing. Rooms on the 4th floor and higher have the best view of the beach and lagoon. An excellent choice for anyone who wants to experience Cancun.


The magnificent Riu Caribe delivers the comfort you seek in a luxurious decor of marble floors and stained glass windows reminiscent of Mexican haciendas. Immerse yourself in the crystal blue waters of the Caribbean Sea... Take a walk along a path of softly lit tropical gardens or explore nearby cultural attractions. The Riu Caribe, thoroughly a blissful and friendly resort that will surely please your needs.

Location: Beachfront in Cancun's hotel zone, 10 min to downtown, 45 min from the airport.

  • All inclusive 24 hours
  • Three swimming pools
  • Access to all facilities at Riu Cancun
  • Kids club
  • "Renova Spa"

tripadvisor Traveler Reviews
  • Brian G :
worth a stay

Me and the fiancée (celebrating engagement)chose this hotel because it was reasonable priced. The rooms are basic but good condition. The food is also good and was surprised that the steaks (steak restaurant)were really tasty!.There are only 4 restaurants and 1 of those is the buffet. I feel there should be some sort of dress code at the restaurants because I don't think it's appropriate that people are allowed to enter wearing beach clothing!!some women wearing bikinis!!.They also have a sports bar with games and pool tables but was amazed that you had to pay!!! and there not cheap.Numerous bars around the hotel ( not premium alcohol).A good point is the free WI-FI in the lobby. Another week left yet so I will put a final post next week. All in all not a bad hotel😆🖒

  • Giselle L :
Amazing Service and lots going on

I went there during the Christmas holidays (Dec.24-31st) through Sunwing vacations. My friend and I went there as we booked 2 weeks beforehand, it was the only hotel within our price range. They are really strict on checking-out & lack of flexibility for a higher level. But close proximity to pool access & restaurants. MAKE sure you put the do not disturb sign out if you don't want your rooms cleaned at 10AM in the morning! They usually knock and come right in. No wi-fi in hotel rooms, but everywhere else. (we tried on the balcony- near the city streets, didn't work either) The entertainment crew was great, very engaging. We tried out all the activities available. One of the downfalls is being the only Riu with no club. We also have access to the sister hotel (Riu Cancun), not the one next door (Riu Palace). But its only 4 min bus ride away.

  • Lisa H : Glasgow, United Kingdom

Came here in December & absolutely loved it!!! The food was really good & I'm a really fussy eater....stayed in quite a few riu's & this is one of the best. The service is what sets this hotel apart....all the staff were great especially the beach waiters, will be returning!!

  • sweetydane40 : Toronto
Fantastic Resort

Spent the week from January 5-12 at Riu Caribe, Cancun. The resort is lively and fun without being too much. Activities are loud and exciting, even if you just watch from the sidelines. At the same time there is so much space that there is room to just relax and be lazy if you so desire. The weather was not the greatest for the week, but the beauty of Cancun is that you can just walk or take a bus and go explore, if a beach day is not in the cards. We did not have the beachy vacation we were counting on, but we still had a great time. The food here is good for all inclusive and there is certainly enough choice. The staff is super efficient and the right people are at the bars to make sure that even quiet nights outside the lobby bar is fun (Cristianos was "our" guy- excellent choice and good decision) as well as Paco in the buffet who made my cappuccino with an extra espresso to perfection every morning. The rooms are basic, but roomy and clean and I still miss the large walk in shower in the bathroom. A vacation is what you make if it, and Riu Caribe Cancun, is an excellent choice for a home base when you want to have a great time. See you next year Riu Caribe.

  • AdvisorfromNY2015 : New York City, New York
Please stay elsewhere- bad customer service!

I'm currently here with my husband until 1/16/17, and if I could leave and stay at a real 5 star resort, I would. The entire time we have been here, the customer service has been less than satisfactory. Cancun has a wide variety of 5 star hotels, please research, because this Riu chain disappoints.Twice, we were given access too the jacuzzi for ten minutes & then asked to leave, because of "reservations". Can you imagine paying for an all inclusive hotel, and being told reservations were needed for pools, jacuzzis, and amenities. They have over 500 rooms, and a 6 person capacity jacuzzi. For a resort this big, this is very unfair. The person I dealt with regarding this inconvenience was Magaly at the spa, and she was rude, not helpful, and condescending.The rooms are basic at best, and nothing to write home about. Food is okay, again, nothing to write home about. Elida, at the buffet, was also rude & not client orientated.I loved cancun, and most people I met here were great, drinks are great.However, Riu Caribe customer service is lacking. When I return to cancun, I most surely will stay else where. I trusted the reviews I read here, but when you have traveled and stayed at real 5 star resorts that cater to all, this chain falls short, and I wish I had spent my money elsewhere.Would not recommend!!!! Very disappointed!!!!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner daily
  • Inclusive club open 24 hours with self service daily for snacks, cocktails, sodas and juices
  • A la carte dining without reservations including fine cuts and shrimp (surcharge for lobster)
  • Unlimited Domestic and select Imported drinks
  • In-room mini-bar stocked w/bottled water, soft drinks and beer (restocked regularly)
  • Lounge chair and towels (pool/beach)
  • Pedal boats
  • Kayaking
  • Snorkeling equipment
  • Introductory scuba diving lesson in professional dive pool
  • Day and night tennis
  • Paddle tennis
  • Pool table & ping-pong
  • Use of gym and sauna
  • Daily activities
  • Nightly entertainment & live music
  • 506 deluxe rooms in one 9-storey building
  • 4 restaurants and 1 pizzeria
  • 24 hr club w/self-serve snacks & drinks
  • 4 bars including Swim-up bar
  • Three swimming pools
  • 2 (lit) tennis courts
  • Gift shop & boutique
  • Fitness centre w/sauna, steambath & jacuzzi
  • Full service Spa w/massage treatments & beauty salon (fee)
  • WiFi in lobby
  • Car rental

Double Rooms

  • 1 king bed or 2 double beds
  • Bathroom with shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Balcony or terrace available
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)

Junior Suites

  • 1 king bed or 2 double beds
  • Spacious
  • Bathroom with bathtub and shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Large balcony or terrace 
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)



  • Buffet for breakfast, lunch and dinner
  • International
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Maria Margarita

  • A la carte for dinner
  • Mexican
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Buffet for dinner
  • Asian cuisine
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Buffet for lunch, A la carte for dinner
  • Steakhouse
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Pizzeria


  • Lobby bar 
  • Sports bar
  • Outdoor theatre bar
  • Poolside bar 

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Riu Caribe offers the following Renova Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna


  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial


  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Specials - Also available. Inquire for details.

Resort Location Map

  • Riu Caribe

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Caribe
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.