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Riu Caribe

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Family oriented with a good location right on a calm beach. The great kids club is what makes this such a family friendly resort. Good food and 24 hour sports bar. Riu Caribe is also popular with a younger crowd of couples and singles. The large pool here is quite amazing. Rooms on the 4th floor and higher have the best view of the beach and lagoon. An excellent choice for anyone who wants to experience Cancun.


Overview

The magnificent Riu Caribe delivers the comfort you seek in a luxurious decor of marble floors and stained glass windows reminiscent of Mexican haciendas. Immerse yourself in the crystal blue waters of the Caribbean Sea... Take a walk along a path of softly lit tropical gardens or explore nearby cultural attractions. The Riu Caribe, thoroughly a blissful and friendly resort that will surely please your needs.

Location: Beachfront in Cancun's hotel zone, 10 min to downtown, 45 min from the airport.


Highlights
  • All inclusive 24 hours
  • Three swimming pools
  • Access to all facilities at Riu Cancun
  • Kids club
  • "Renova Spa"

tripadvisor Traveler Reviews
  • Pupski5853 : Edinburgh, United Kingdom
An excellent stay

I'd like to start by outlining what this hotel is. Having read other reviews, some appear to be disappointed that it isn't 5 star. The hotel does hold 5 stars but this is not comparative with the UK star system. It's not Claridges or The Balmoral, but it a very good quality 4 star(UK comparative) hotel.The hotel is situated about a 30min coach transfer from the airport and a 50min walk to the main part of the hotel zone (Coco Bongos/flea market). There is regular buses that cost 12pesos (50p) or a taxi is 200pesos (£8) each way. Two of us stayed for 14 nights and booked with TUI/Thomson. We took £800 spending money and a further £100 in US dollars for tips (changed to peso before leaving).BE AWARE THERE IS A 1100 PESO CASH ONLY TAX TO PAY ON LEAVING MEXICO (This amount does change monthly).ReceptionThis is located in the large open plan atrium area, which also houses two bars and an entertainment area. The check in was really simple with drinks ready on arrival. My only criticism would be that there were 12 separate couples checking in at the same time and the receptionist was giving us instructions as a group, which is absolutely fine, however due to the atrium acoustics it was very difficult to hear what was being said.There is also a wee shop just off the reception area that sells souvenirs, sun cream, crisps etc and it's actually very well priced in comparison to shops out with the hotel.RoomThe room (579) was in the left hand wing of the hotel. It was a large room with two queen size beds, a set of drawers and a more than ample wardrobe space. The bathroom was also large with a very good shower and twin basins. There is this very strange floor to ceiling glass panel in the wall between the bathroom and main room. Although you can't see through it...unless you really press your face against it, it is a bit disconcerting whilst reading the morning news in the loo.There are four optics on the wall of the room (tequila, whisky, gin and vodka), plus a fridge with Pepsi, beer and water. These are all part of the all inclusive package and although we didn't, I was told the house keeper can change what you have in the optics if you tip right.The room was well cleaned and fridge restocked every day without fail.You can register TWO devices per room for the free WiFi. The Wi-Fi is extremely good throughout the hotel, with it easily covering the pool and beach too.One tip I would point out is that the corridor of some of the rooms on the 4th and 5th floors overlook the atrium and as I said there are two bars and an entertainment area within the atrium. It could be noisy for you, especially at night. We we're 5th floor but off on a wing so weren't affected, but I'd have probably asked to move if I were in one of the rooms as mentioned. Food/drinkHaving read some reviews about the food, I was a bit concerned about the variety, however unless all you are part of the "Rule Britannia" brigade and all you eat is chips, then there is no way on this earth that you cannot have something different to eat every single meal, with everything being extremely fresh and well cooked.The main restaurant(Albatros) provides breakfast, lunch and dinner. Breakfast has a range of fresh fruit, yoghurt, cakes, juice, tea/coffee, eggs, bacon, sausages etc etc. Please don't say "Ugh the bacon isn't the same as in England" then go into a strop about the food quality. You're not in England precious, so yeah it will be different.Only thing I would say is that not everything has a ticket to tell you what it is, however when asked the staff are more than happy to help.Again lunch offers a variety of differing and changing food, with the additional option of eating in the pool bar or at the pizza oven laid on. The pizza oven was a particular favourite for us due to the ease of ordering from the beach and good quality provided.Dinner has further options of again the main restaurant or one of three speciality restaurants, namely the Steakhouse, Mexican and Chinese. Without a doubt the Steakhouse won the day for us and the pork ribs or sirloin steak being top notch (again it is not what you would consider a traditional sirloin in the UK, but was a very well cooked and tasty cut of meat).The least favourite for me and probably most disappointing was the Mexican. I didn't really see anything that was different from the main restaurant and it was just a bit flat in comparison to the others.You can get snacks throughout the day in the Sports Bar (with Premiership football showing) or from the pool bar until about 6pm.The drinks are very good and I had no issues with drinking the local beer/spirits, but I believe you can ask for branded drink if you prefer.Pool/BeachThere is a large pool as the main pool, with a quieter pool to the side of the hotel. There is also a small kids pool near to the pool bar.The beach is beautiful, with white sand and palm trees every so often.Contrary to other reviews there are more than enough sunbeds at both the poolside and on the beach, however people do get up early and reserve beds so you may not get what you want. We were out by about 8.30 each day and we're more than content with what we found without battling Germans.Entertainment/TripsThe entertainment team clearly work hard, but the shows/day time activities are fairly run of the mill and what you would find in any resort either in Europe or elsewhere.We booked three trips, Coco-bongos, Chechen Itza and Selvatica Pure Jungle Adventure through our Thomson rep when we arrived. I've put a trip advisor review on these speratly, but all seemed good value.StaffThe staff are fantastic without exception. I would particularly like to mention Elda who worked the breakfast service in the main restaurant. I have genuinely never met someone who is so welcoming and friendly. She is very much an asset to the hotel and exactly who you want to greet you in the morning.Tips- I can't really say much about tipping as I think it's a very personal thing, but we didn't throw tips about as I really don't think it made a huge difference to how you were treated from observations. We tipped where we received excellent service rather than looking for excellent service because we tipped.All in all an excellent stay and I'd be more than happy to return/recommend.

  • Connor T :
Where do I even begin.... Just amazing!!!

From the moment you walk into the hotel, it is just amazing. You are welcomed with a drink as you enter and have the bell boys offer to take your luggage in for you. The reception staff were so friendly (especially Sam) who was more than happy to help with any question or query we had and were sorted before we went back to the room. The room was always clean and the fridge was always refilled every 2 days.You had a great choice of restaurants, we had the buffet, Mexican and Asian, we decided not to go into the Steakhouse but we were more than happy with what we were having as there was such a huge selection. The waitresses and waiters were very welcoming and happy to provide drinks whether it was fresh coffee in the morning or alcoholic beverages in the evening.The entertainers were the part which made our holiday, they always went the extra mile for everyone. Always with a smile on their face even at 9am they were ready to go. They work extremely hard all day and get everyone involved. We went out clubbing with them and they made sure we had the best night, a special thanks go to Mini Mee, Camilla, Fernanda, Nathaly & Uciel.Overall our experience was 5 star, couldn't fault anything and we are looking forward to going back again next year.

  • 1007linda : Newcastle, United Kingdom
Great Hotel

I visited this hotel 8 years ago with my family,this time I went with friends and again had a great time. The hotel has been refurbished to a more modern design and looks great. I can't fault the Caribe on any level, rooms were cleaned every day, fridge filled every other day,beds were very comfortable,powerful shower. The food was plentiful something for everyone, the staff throughout the hotel were very friendly and so helpful.We had a problem with our safe which was sorted within 15 mins. We always managed to get sun beds every morning,bar staff round pool all the time.We were on the 9th floor fantastic view ( you do want a high floor ) I highly recommend this hotel and hopefully will return.Thanks to everyone at the hotel who made our holiday great.

  • brido1982 : Glasgow
Top Class Hotel

Visited the Riu Caribe in the 1st week in August and was highly impressed.On arrival you are treated as a VIP and this continues throughout the stay.The rooms are of good quality and the views are picturesque.We ate at all of the individual restaurants and found them to be really tasty with a good choice.The entertainment team were innovative and always working hard to ensure everyone was having a great time. The foam party on a Thursday is a must visit.Overall the best all inclusive experience I have had. All staff are a pleasure to deal with special mentions to Cristiano and the Tui Rep Maria who due to poor Nicky's walking problems was having to work doubly hard. Book this hotel with the knowledge that you have a fun filled holiday

  • Sarahsveetheart :
Amazing Holiday!

Had the best time on the all inclusive holiday. The hotel is beautiful, several restaurants to choose from, food and drink available all day. Beautiful pools, a spa with a jacuzzi. Hotel pool party! The hotel is on the beach too so you can pop to the beach any time.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner daily
  • Inclusive club open 24 hours with self service daily for snacks, cocktails, sodas and juices
  • A la carte dining without reservations including fine cuts and shrimp (surcharge for lobster)
  • Unlimited Domestic and select Imported drinks
  • In-room mini-bar stocked w/bottled water, soft drinks and beer (restocked regularly)
  • Lounge chair and towels (pool/beach)
  • Pedal boats
  • Kayaking
  • Snorkeling equipment
  • Introductory scuba diving lesson in professional dive pool
  • Day and night tennis
  • Paddle tennis
  • Pool table & ping-pong
  • Use of gym and sauna
  • Daily activities
  • Nightly entertainment & live music
  • 506 deluxe rooms in one 9-storey building
  • 4 restaurants and 1 pizzeria
  • 24 hr club w/self-serve snacks & drinks
  • 4 bars including Swim-up bar
  • Three swimming pools
  • 2 (lit) tennis courts
  • Gift shop & boutique
  • Fitness centre w/sauna, steambath & jacuzzi
  • Full service Spa w/massage treatments & beauty salon (fee)
  • WiFi in lobby
  • Car rental

Double Rooms

  • 1 king bed or 2 double beds
  • Bathroom with shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Balcony or terrace available
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)

Junior Suites

  • 1 king bed or 2 double beds
  • Spacious
  • Bathroom with bathtub and shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Large balcony or terrace 
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)

Restaurants

Albatros

  • Buffet for breakfast, lunch and dinner
  • International
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Maria Margarita

  • A la carte for dinner
  • Mexican
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Shangri-la  

  • Buffet for dinner
  • Asian cuisine
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Gaviotas 

  • Buffet for lunch, A la carte for dinner
  • Steakhouse
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Pizzeria

  • Pizzeria

Bars

  • Lobby bar 
  • Sports bar
  • Outdoor theatre bar
  • Poolside bar 


Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Riu Caribe offers the following Renova Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna

Massages

  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial

Wraps

  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Specials - Also available. Inquire for details.

Resort Location Map


  • Riu Caribe
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Caribe
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.