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Riu Caribe

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  • Overview
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  • What's Included
  • All Inclusive Features
  • Facilities
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  • Restaurants & Bars
  • Kids
  • Spa
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Our Opinion

Family oriented with a good location right on a calm beach. The great kids club is what makes this such a family friendly resort. Good food and 24 hour sports bar. Riu Caribe is also popular with a younger crowd of couples and singles. The large pool here is quite amazing. Rooms on the 4th floor and higher have the best view of the beach and lagoon. An excellent choice for anyone who wants to experience Cancun.


The magnificent Riu Caribe delivers the comfort you seek in a luxurious decor of marble floors and stained glass windows reminiscent of Mexican haciendas. Immerse yourself in the crystal blue waters of the Caribbean Sea... Take a walk along a path of softly lit tropical gardens or explore nearby cultural attractions. The Riu Caribe, thoroughly a blissful and friendly resort that will surely please your needs.

Location: Beachfront in Cancun's hotel zone, 10 min to downtown, 45 min from the airport.

  • All inclusive 24 hours
  • Three swimming pools
  • Access to all facilities at Riu Cancun
  • Kids club
  • "Renova Spa"

tripadvisor Traveler Reviews
  • tonykababejian : Montreal, Canada
Excellent family resort

I first came here with my wife in 2007 and now I'm with my wife and 2 kids (6 & 8). The resort is renovated with new colours in the rooms and the lobby. Restaurants are the same. We only recognized one of the entertainment team members but now he's the manager of this team. Good job Berto!Everywhere is spotless clean!Obviously we loved the resort and that's why we chose to return.Buffet (Albatros) has a lot of variety and specialty changes every day. I didn't care that much for the restaurant Shangri-La but my kids liked it. Maria Margarita restaurant was also good. Pool is clean and chairs were always available but as in any resort you have to get up early to grab a chair under an "umbrella". Beach is not calm as Cuba, there are always waves and seaweed. But the hotel cleans up the washed up weed every morning. Entertainment staff was awesome! Good job to them for their tireless effort to keep the young and old entertained from 10am to 11pm. Service was excellent from everybody. Friendly staff. The reason I gave it a 4star rating instead of 5, was because we didn't like the beds in my room. It was not comfortable and when I mentioned it, nobody tried to do anything about it. And when my wife went to the reception to complain also, they said that's what you paid for. I didn't know I paid for uncomfortable beds. And I give Sunwing a 0 just because whatever they said "we'll put in a request to the hotel" was never done. The hotel had no idea of my requests. So I hope this helps

  • dandavis2016 : Essex, United Kingdom

Most amazing holiday food staff rooms all great can't wait to go back there , your very close to all the shops bars and restaurants in cancun , but the hotel has everything so you dont need to leave if u don't wish to,

  • Matt H :
Amazing holiday

Lovely hotel wonderful staff great location ! What more could a family ask for ..Special thanks to the mojito masters Yahir & GenerThe lovely staff in the restaurant , Elda , Edna & Israel And our wonderful room cleaner , Claudina All gave us above 100% perfect care ! Thinking for the holiday of a lifetime

  • jonnyhotpantz : Oldham Greater Manchester
Lovely Hotel & Fantastic Holiday but Hotel DEFINITELY NOT a 5 Star in our opinion!

My partner and I (48 & 50) have just returned from a 10 night stay between the 4th - 14th June 2017. This is a honest and accurate review of our stay and aims to give helpful tips and advice as opposed to just the run of the mill "This hotel was great" type of review. It details the good, the bad and the ugly, as well as some valuable travellers tips that we have obtained from our own experiences:THE GOOD:* Entertainment team work tirelessly all day and night to keep you entertained. Includes Pool parties, Beach party, BBQ around the pool, Soccer, Pool games, beach and pool volleyball, water polo, dance lessons, spanish lessons, evening cabarets and shows and much, much more. If you like to get involved and stay active then this is the place for you. Alternatively, if you just wanna' chill then they dont mither you once you say "No thankyou".* Lovely modern hotel which is kept spotlessly clean by the hard working staff* Amazing Sea views from all rooms (I believe??) See photos from our room on the 8th floor* Beautiful Gardens with plenty of tables and chairs so you can just sit and chill and watch the World go by if desired* Great range of food and drink available 24 hours per day (Includes Mexican, Japanese and Steak House themed restaurants which you NO LONGER HAVE TO BOOK FOR). Always something even if you are a fussy eater - You will not go hungry. * Fresh Pizzas available everyday from the pool bar - These are made fresh and to order. They are not very big but are very tasty (You can order as many as you want)* Rooms very modern, clean and airy with fantastic air conditioning and very well stocked mini-bar (all free)* Hair dryer (Very Good / Effective), Full size iron and ironing board provided in your room* Very well stocked fridge in your room which in our case was ice cold :-)* Coded safe in your room which is free to use (See important note in travellers tips section at the bottom)* Beautiful Pool area with lots of beds and Palm trees or parassols for shade* Great Waiter service around the pool and throughout the hotel (tipping is expected everywhere)* Fantastic clean white beach with clear, shallow turquoise seas* Bus stop right outside the hotel. These run literally every minute and it costs 11 pesos (50p) to go virtually anywhere! It's a 5 minute bus journey to downtown Cancun where all the shops, bars, restaurants and clubs are situated - 'Carlos & Charlies', 'Bar & Boutique', 'Senor Frogs' & 'Fat Tuesday' are all free entry bars and great fun for all ages including our bracket (40 - 55 year olds)* The vast majority of Hotel staff are very friendly, polite and helpfull. They get friendlier the more you tip them! :-)* You will not fail to make friends at this hotel - Travellers from all over the World who on the whole all seemed very friendly and always up for a chat whether around the pool or in one of the bars or restaurants * Ice making machine available on each floor at the end of the corridorTHE BAD:* EVERYBODY, EVERYWHERE EXPECTS A TIP!! This can get quite frustrating after a while (even the transfer bus driver actually asked us for tips!)* Free wi-fi only available in reception area. Connection can be purchased in your room but this was quite expensive for the week (around £25)* No kettle in room* No robe or slippers provided which is the norm for a 5 star hotel* The standard Coffee from the machines is TERRIBLE... ask for Cappuchino at the bars as this is far better* Lobby / Reception area and main Restaurant are NOT air-conditioned due to their size. This can result in quite uncomfortable dining / drinking experiences* There are 2 banks of lifts servicing 9 floors (3 at each end of the hotel) - Throughout our stay almost half of these were continually out of order which could result in quite long and frustrating waits* Lifts not air conditioned - The heat in them could be stifling at times!* Sun bed reserving goes on and is not stopped by the hotel - The best beds are reserved from as early as 06.00am in the morning. I complained one morning after taking a photograph at 06.00 a.m where a full row right next to the pool (opposite the swim-up bar) were reserved - The hotel didn't do anything!!?? (See photo)* It was that hot that the Pool was quite warm and didn't really offer a refreshing respite when required; It was like getting in a tepid bath but we appreciate that this isn't really a complaint and know there is nothing that can be done - Just wanted to mention it for information reallyTHE UGLY:* 50 / 500 Pesos SCAM - See description below in Travellers Tips section* Money stolen from our safe - See advice below in Travellers Tips section* Reps on transfer coach try to frighten you into buying mosquito repellent bands saying that they are a real problem in the country; We were no worse affected than when we got to the likes of Majorca or Greece, however we did see a couple of people who were covered in bites but not sure if they may have obtained these from going on trips??TRAVELLERS TIPS:* SHOP AROUND FOR YOUR EXCHANGE RATE BEFORE YOU TRAVEL -Thomson gave us 19.6 pesos to the pound before we went. We found out Tescos offered 23 at the same time! (Massive difference!). Even the hotel itself was offering 21 to the pound! * 24hr food and drink only available from the Sports Bar and this included pastries, sandwiches and burgers / hot dogs so you will not go hungry. Some nights they had a Pannini press as well so you could toast the sandwichs but for some reason this was not always available??* You can also use the facilities at the Riu Cancun Hotel which is only a 5 minute bus ride away. This includes the buffet restaurants but NOT the themed restaurants (Sea-Food, Italian & Japanese).This hotel has a fully air conditioned lobby, reception and main bar area which makes it far more pleasant to have evening drinks / chats with friends. In our opinion this hotel was also nicer with regards to layout, design and decor but the Carribe definitely has the better pool areas and beach for daytime activities.* There are so many fantastic things to do whilst in Mexico but the trips do work out quite expensive. We would have needed £2000 to do everything that we wanted! Trips include the following:- Coco Bongo (MUST DO!!!!) Approximately £125 per person for the VIP Gold package through the Thomson Rep, but this is still worth every single penny (See my review on trip advisor). Tickets can be obtained for around $80/90 direct from the club if required. The more expansive packages see you in the balcony areas as opposed to being directly on the main floor which looked quite packed and hectic!- Pirate Ship (Great Night on the Seas with food and drink included- See my review on trip advisor - The finale is absolutely amazing!!)- XCaret or one of the many other 'jungle adventure' equivalents- Catamaran Trip- Swim with Dolphins (Apparently can be done as part of the Isla de Mujeres trip)- Swim with Whale Sharks (Money back guarantee if you do not see any during the trip although this does not cover the swimming with them element as the conditions may may be deemed unsafe)- Swim with Turtles- Isla de Mujeres- Tulum- Chichinitza (one of the 7 wonders of the World)- Bar Crawl / Coco Bongo - BE AWARE; If you do this combined trip you will miss the first hour of the Coco Bongo show and we would NOT recommend this as the first hour of the show is AMAZING!!! :-)* Take a travel kettle and your own coffee - A must if you love your coffee in a morning or late at night!* We had around £50 go missing from the safe but could not prove it and the reps said only the 3 managers could gain access - ON ALL FUTURE HOLIDAYS WE ARE GOING TO TAKE A PETTY CASH BOX TO KEEP OUR VALUABLES IN WITHIN THE SAFE. This wouldn't stop the box being pinched but at least they wouldn't be able to just take a small portion of your money hoping that you wouldn't notice. Already bought a box from Argos for our September holiday; Only £11.99 so well worth the peace of mind* No need to take Beach towels with you - thse can be obtained every day from the hut around the pool and are of a very good quality. You will be given towel cards upon arrival which you exchange for towels whenever you want (daily if required)* Tipping is expected throughout Mexico and definitely results in better service - The smallest note denomination is 20 pesos, which depending on the exchange rate is around 80p - We found this to be ideal for regular tipping* Be careful of the 50 / 500 pesos scam - If you buy something over 50 pesos and hand over a 500 pesos note (£20 - 25), Some dodgy people will apply slight of hand and say you have only given them a 50! They keep the 500 note, give you there 50 back and then you hand over more money thinking it was your mistake as you are not familiar with the currency - VISIBLY CHECK THE NOTE BEFORE HANDING OVER AND SAY "HERE'S A 500 NOTE" so you are certain yourself* Buy your Mosquitto repellent bands before you go away - You can get 2 from B&M Stores for only 99p and these last around 5 days. The tour operator tries to sell them to you on the transfer bus for £5 each!!!* An exit tax of approximately £50 per person (1120 pesos) is required when leaving Mexico - This MUST be paid in cash (Sterling, Pesos or Dollars) - Cards are NOT accepted for this transaction* If you take Dollars with you, all your change will be issued in pesos* The weather in June is quite changeable as it is classed as the rainy season - During the 10 days we had one fantastic thunder storm which lasted about an hour with torrential rain, one half day (morning) of rain, it was always very hot and humid irrespective of whether it was sunny or cloudy (32-33 degrees in the day and around 27/28 degrees at night) and most days were split around 50 / 50 of sun and cloud (but it stays hot even when cloudy!)* There is not much directly around the hotel but there is a small shop / pharmacy right next door. The beer in the hotel is quite gassy but ice cold bottles of Corona can be purcheased from the shop for approximately 80p per bottle! Happy Days ;-)You will undoubtedly have a fantastic holiday if you go here, but if you have any questions please do not hesitate to contact us and we will be only too happy to answer to the best of our knowledge / abilityJon & Debbie x

  • zabeth-fl : Florida
Nice hotel

What I like the most is their private beach . Great service . Limited options for a la carte restaurants ( just 3 ) . My son loved the kids club and he participated on their nightly activities at the stage in the lobby. Clean room and grounds . Overall is a great value for the money .

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner daily
  • Inclusive club open 24 hours with self service daily for snacks, cocktails, sodas and juices
  • A la carte dining without reservations including fine cuts and shrimp (surcharge for lobster)
  • Unlimited Domestic and select Imported drinks
  • In-room mini-bar stocked w/bottled water, soft drinks and beer (restocked regularly)
  • Lounge chair and towels (pool/beach)
  • Pedal boats
  • Kayaking
  • Snorkeling equipment
  • Introductory scuba diving lesson in professional dive pool
  • Day and night tennis
  • Paddle tennis
  • Pool table & ping-pong
  • Use of gym and sauna
  • Daily activities
  • Nightly entertainment & live music
  • 506 deluxe rooms in one 9-storey building
  • 4 restaurants and 1 pizzeria
  • 24 hr club w/self-serve snacks & drinks
  • 4 bars including Swim-up bar
  • Three swimming pools
  • 2 (lit) tennis courts
  • Gift shop & boutique
  • Fitness centre w/sauna, steambath & jacuzzi
  • Full service Spa w/massage treatments & beauty salon (fee)
  • WiFi in lobby
  • Car rental

Double Rooms

  • 1 king bed or 2 double beds
  • Bathroom with shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Balcony or terrace available
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)

Junior Suites

  • 1 king bed or 2 double beds
  • Spacious
  • Bathroom with bathtub and shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Large balcony or terrace 
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)



  • Buffet for breakfast, lunch and dinner
  • International
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Maria Margarita

  • A la carte for dinner
  • Mexican
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Buffet for dinner
  • Asian cuisine
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Buffet for lunch, A la carte for dinner
  • Steakhouse
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Pizzeria


  • Lobby bar 
  • Sports bar
  • Outdoor theatre bar
  • Poolside bar 

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Riu Caribe offers the following Renova Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna


  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial


  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Specials - Also available. Inquire for details.

Resort Location Map

  • Riu Caribe

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Caribe
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.