Riu Caribe

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Family oriented with a good location right on a calm beach. The great kids club is what makes this such a family friendly resort. Good food and 24 hour sports bar. Riu Caribe is also popular with a younger crowd of couples and singles. The large pool here is quite amazing. Rooms on the 4th floor and higher have the best view of the beach and lagoon. An excellent choice for anyone who wants to experience Cancun.


The magnificent Riu Caribe delivers the comfort you seek in a luxurious decor of marble floors and stained glass windows reminiscent of Mexican haciendas. Immerse yourself in the crystal blue waters of the Caribbean Sea... Take a walk along a path of softly lit tropical gardens or explore nearby cultural attractions. The Riu Caribe, thoroughly a blissful and friendly resort that will surely please your needs.

Location: Beachfront in Cancun's hotel zone, 10 min to downtown, 45 min from the airport.

  • All inclusive 24 hours
  • Three swimming pools
  • Access to all facilities at Riu Cancun
  • Kids club
  • "Renova Spa"

tripadvisor Traveler Reviews
  • Tina F : London

The WiFi is amazing. Drinks and service were awesome! I personally don’t love buffets so it wasn’t great for me but boyfriend enjoyed it and everyone else looked like they did! When we booked it I think they did more made to order food (I might be wrong). I’d also personally prefer to stay more central as I like to be able to get around by foot. There wasn’t much you could get to walking unless you were up for a 45 min trek (coco bongo/ hard rock etc). Rooms were lovely, we had two double beds pushed together which was funny but fine. Lots of space. Mini bar was useful and a nice luxury, regularly stocked. The sports bar was great for picking up snacks for excursions out of buffet hours. Entertainment was fun, lots to do day and night! Loved the beach too, always a sun lounger available available and waiter service for drinks :):)

  • Lvette : Belleville, Michigan
Amazing Trip

We ❤️'d the Riu Caribe. The room was perfect, the staff was friendly/helpful, the entertainment was great, and the food was good. The location was also close to airport and main strip for shopping/parties.We had a really nice time & would come again. ☺️

  • 68treboR :
Very nice but not for everyone

It's a great property if you know what is Cancun all about. Nice food, good location, most rooms with sea view. Staff is nice and on top of everything, they are everywhere and service is quick, not sure if that's the case in November only but was impressed. Hotel offers a good selection of food and drinks, in my opinion no reasons to complain. What I really didn't like is the time of evening show (9:45 pm) which is quite too late considering jet lag and next day early morning excursions. What's the most important it's not a relaxing place. Absolutely subjective opinion, but if you looking for a peaceful property where you can relax by the pool or on the beach it's not a place for you! There's always some activities in the pool area with way to loud music and on the beach you will be surrounded by noise from the pool on your back and speed boats on the sea. It's a really noisy place. generally the property is really nice but I just can't imagine myself back in this place.

  • Nat0902 :
Ignore the bad reviews

We’re just coming to the end of a week long stay at Riu Caribe and I honestly can’t see where the bad reviews come from. The hotel is spotless, the pool and outdoor areas are immaculate, I’ve spent the best part of my days at other AIs swatting away flies and dodging birds diving for food but there have been no issues here! The beach is beautiful! We’ve not struggled once to find a spot to settle for the day, there are two pools, one is quite lively with games and entertainment all day whilst the other has a quiet more chilled vibe so it’s really up to you how you chose to spend your days here.The entertainment team are brilliant they don’t stop all day well in to the night. Food and drink selection is brilliant, even the fussiest eaters should be able to find something to their taste, although I would say that the a la carte restaurants are more themed buffet restaurants with the exception of the steak house where you get table service for you whole meal. Drink selection is vast and there is a constant stream of waiters both poolside at the beach and indoors to keep you topped up for the whole holiday. Rooms are basic but clean, we had fresh linen and towels every day so I’m not sure why other people are writing that they haven’t. All in all a lovely hotel with lovely staff, we’ll be back!

  • Thewanderingdiva : Flagstaff, Arizona
Hotel Riu Caribe

I agree with many other reviewers, this is not a 5-star hotel. For one thing, there are no amenities in the room at all, aside from the basic hair dryer, bar soap, and a dispenser in the shower that in one room was labeled shampoo/shower gel and in another shampoo/conditioner. I'm pretty sure it was the same product, who knows what it really was.This was my first experience with an all-inclusive resort, and it was better than I was expecting. The availability of food and drinks throughout the day was abundant, and the food quality was decent. However, I was really disappointed when we arrived that we were not able to get chips and salsa anywhere! The coffee was pretty awful, and the quality of drinks really varied between different bars. We ate in the Mexican themed restaurant the first night, and I thought it was really good, although one in our party commented that the food was bland. The following days, there were Mexican food options available by the pool with the "snack" I think they called it, including chips & salsa & fresh guacamole. The breakfast was decent, they had a really wide array of options, you could tell they were trying to please a bunch of different tastes.The rooms were basic, and my husband said stark. They were clean enough, but you can tell that the hotel is in need of some upkeep, and the wear is showing in the rooms and everywhere else. It is definitely dated, and could use a remodel. It was probably a really nice and classy resort in the 90s.The first night we arrived, we were put in a room facing some private residences, and one of them had an incredibly loud party going well into the night. I should mention that the rooms are not at all sound proof, and the room we were in was located perfectly so that the noise from the lobby funneled right into our room, and we were also able to hear the road, in between songs at the party next door. The music was so loud, we were convinced they had the stereo on full blast and directed the speakers straight at the hotel. We called the front desk, but they weren't able to do anything. There wasn't any noise the following night, and we weren't able to move rooms until our third night, which we decided to do because we really wanted a view of the ocean. The new room was essentially the same, but the ocean view was great and being able to open the patio door and listen to the waves all night was wonderful. The wait staff throughout the resort were very friendly and attentive, every time I sat down in the pool area or in a bar area, someone immediately asked what we needed.We only attended one entertainment show our last night, and it was fun. The performers were obviously locals, and they did a very good job. I wouldn't compare them to Broadway, but they were as good as most cruise performances I've seen. You could tell they were trying very hard, and also having fun.All in all, I think there are probably nicer resorts in Cancun for the same price, but I wouldn't say don't stay here if you get a good deal and you think all-inclusive is for you.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch & dinner daily
  • Inclusive club open 24 hours with self service daily for snacks, cocktails, sodas and juices
  • A la carte dining without reservations including fine cuts and shrimp (surcharge for lobster)
  • Unlimited Domestic and select Imported drinks
  • In-room mini-bar stocked w/bottled water, soft drinks and beer (restocked regularly)
  • Lounge chair and towels (pool/beach)
  • Pedal boats
  • Kayaking
  • Snorkeling equipment
  • Introductory scuba diving lesson in professional dive pool
  • Day and night tennis
  • Paddle tennis
  • Pool table & ping-pong
  • Use of gym and sauna
  • Daily activities
  • Nightly entertainment & live music
  • 506 deluxe rooms in one 9-storey building
  • 4 restaurants and 1 pizzeria
  • 24 hr club w/self-serve snacks & drinks
  • 4 bars including Swim-up bar
  • Three swimming pools
  • 2 (lit) tennis courts
  • Gift shop & boutique
  • Fitness centre w/sauna, steambath & jacuzzi
  • Full service Spa w/massage treatments & beauty salon (fee)
  • WiFi in lobby
  • Car rental

Double Rooms

  • 1 king bed or 2 double beds
  • Bathroom with shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Balcony or terrace available
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)

Junior Suites

  • 1 king bed or 2 double beds
  • Spacious
  • Bathroom with bathtub and shower
  • Hairdryer
  • Telephone
  • Central air conditioning
  • Ceiling fan
  • Mini-bar
  • Liquor dispenser
  • Satellite TV (flat screen)
  • Radio alarm clock
  • Iron and ironing table
  • Electronic in-room safe  
  • Large balcony or terrace 
  • Ocean view or oceanside rooms
  • Inter-connecting rooms available
  • Maximum occupancy 4 people (maximum 2 children or maximum 3 adults)



  • Buffet for breakfast, lunch and dinner
  • International
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Maria Margarita

  • A la carte for dinner
  • Mexican
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Buffet for dinner
  • Asian cuisine
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Buffet for lunch, A la carte for dinner
  • Steakhouse
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)


  • Pizzeria


  • Lobby bar 
  • Sports bar
  • Outdoor theatre bar
  • Poolside bar 

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

Riu Caribe offers the following Renova Spa facilities and treatments:


  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna


  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial


  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Specials - Also available. Inquire for details.

Resort Location Map

  • Riu Caribe

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Caribe
Blvd. Kukulcan, Km 5.5, Lote 6-C Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.