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Riu Palace Las Americas

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

Top of the line, beautiful hotel! The Riu Palace Las Americas is near the top of the list for 5 star resorts in Cancun. Great food, service and entertainment. Champagne for breakfast! Rooms are all junior suites and are very nicely finished. The beach area is a bit small, but they make up for it with two great infinity pools. Now an adults-only resort, this is a definite recommend for couples.


Overview

The RIU Palace Las Americas overwhelms the expectations of RIU tradition - luxury and style, exquisitely beautiful Spanish design and decor, complimented by incomparable service. Located right beside the incredible RIU Cancun, spoil yourself to an outstanding adults-only vacation escape of fabulous dining and lively entertainment. The RIU Palace Las Americas - pure class at its best!

Location: Beachfront on Cancun's exclusive Caracol Beach in the popular hotel zone, right across from Plaza Caracol shopping mall and beside the RIU Cancun, 10 minutes to downtown, 20 minutes from the airport.


Highlights
  • Adults-only hotel
  • All Inclusive 24 hours
  • Free WiFi throughout hotel
  • Free sun loungers on hotel's private beach
  • Room service 24 hours a day
  • Buffet style and theme restaurants
  • Three swimming pools, one with adjoining whirlpool bath
  • "Renova Spa"

tripadvisor Traveler Reviews
  • zakawakanaky : Livingston, United Kingdom
Awesome

A 5 star that ticks all the boxes great al inclusive fantastic entrance leading to the main lobby and beyond wow the view of the pool and beach,the rooms are big and fully furnished fridge stocked daily. All the bars served anything and everything in a relaxing ambiance. Food in all the restaurants were of a top quality with a huge choice, I could go on and on having been 4 Rui which were all good this is the best.

  • meldevries97 : Trenton, Canada
Absolutely gorgeous resort!

This resort is absolutely gorgeous! Very clean, fantastic food, efficient housekeeping, waiters delivering drinks while you lounge by the pool/beach. 24 hour room service. 7 restaurants to choose from every night with no reservation necessary. My only critique is that the nightly entertainment was done by 11pm every night...a disco would be a perfect addition to this resort. Would absolutely go back!

  • aashley26 : London, United Kingdom
Beautiful Resort

Great resort for adults to relax and unwind. Staff go above and beyond to cater to staying guests. Decor inside this Riu is more traditional, the Riu Cancun next door is more contemporary and 'youthful'. As a guest at the Palace you can always visit the other Riu hotels for a change of scenery but only the Riu Cancun is of a similar standard.As a solo escape to relax I welcomed the peaceful adults-only environment on this trip. However, I'd warn other solo travellers that this is a relaxed hotel with little opportunity to meet other solo travellers/groups as virtually all other guests were couples and majority are mid 30s or older...this isn't a pool party hotel!!! (Go next door or to one of the other hotels on the strip!)A sea view room is worth it...stunning views to wake up to. During US 'thanksgiving' week the beach wasn't too crowded and there were always loungers available. *There were 2 cons encountered during my stay:1. Maintenance work was being carried out and there was persistent drilling into walls which was unbearable. Staff were oblivious at reception and it took a number of calls and visits to reception to be moved -TWICE. Be wary during off-peak season.2. The gym is small, minimal equipment and only 3 treadmills working so if fitness and modern tech is your thing then stay elsewhere.

  • snbinc12 : Worthington, Minnesota
another great time

second year there loved it again renovations made last year were good had a Jacuzzi room it was really nice food was great staff also cant wait till next year only complaint was getting a chair not on beach was hard heard rumors that some people were paying staff to save chairs

  • hybridkid : Fairfax County, Virginia
Great for Our Honeymoon

This is my first all-inclusive adults only hotel.We went for our honeymoon in April 2017. This is a beautifully architected hotel. The lobby is marvelously done.The staff are friendly, helpful, and full of cheer. The food was excellent. I had very low expectations coming into this hotel and I found all of the food choices to be of very high quality. The drinks were well balanced and the staff does an excellent job of coming around for orders. The beach front is well sized for after spring-break crowds. As an adults only hotel, I did not see one kid or even teenager during this time. Age range is higher at 30ish - 50s.Rooms are well presented with wood furniture. I haven't seen wood furniture in rooms like this in some time. The bed was comfortable but there is room for improvement with the mattress and sheet selection. Boutique hotels do a great job of this type of thing.For our honeymoon, they created a beach towel swan in the shape of a heart with hershey kisses adorned on top. My wife loved that. Especially considering that we had previously stayed at the Waldorf Astoria Orlando (and they failed to meet a request for our wedding night) before arriving, I found this accent to be well done. This is why Mexico is great -- they really appreciate your business.They gave us two towel cards and I lost one. Still, each day they gave us two towels for the beach and I didn't get charged for the lost towel card at checkout. Excellent service.We had a great time all the way. We never felt like servers were looking for tips BUT I made sure that I tipped the servers whenever possible. After all, this is the service industry and what better way to say that you appreciate than to show it in gratitude?Only thing I did not like is the beach sand and the nightly activities. It can get pretty loud and things don't calm down on the beach until 11 PM. There are a lot of cigarette butts on the beach. This is unfortunate but a part of the unappreciative people who come here. I wouldn't place this on RIU exclusively to fix as they actually put RIU lettering in their cigarette disposal stations all throughout the hotel. No, this is the stupidity of tourists.No issues at all with room service. They were outstanding and drinks in the room were filled each day. You must get an ocean view room if you can but all the views in this hotel appear to be outstanding.Finally, thank you to one of the chefs, Alonso for his incredible customer service, marriage wisdom (for us new honeymooners) and fantastic personality. We will be back.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily with made-to-order food stations, choice of 2 seatings
  • Continental breakfast room service from 7am-10:30am
  • Snacks
  • A la carte dining  without reservations
  • Unlimited Domestic and premium Imported drinks
  • 24 hour bar
  • 24 hour inclusive club with self-service snacks, cocktails, sodas and juices
  • Theme dinners
  • Lounge chairs, umbrellas and towel service
  • Sailing
  • Windsurfing
  • Snorkeling
  • Canoeing
  • Introductory scuba diving lesson in pool
  • Day and night tennis at RIU Cancun
  • Use of gym
  • Ping-pong
  • Activities for adults 6 days a week
  • Daily activities
  • Nightly entertainment
  • Live music and theme shows
  • Entrance and drinks included to Disco at sister hotel RIU Cancun 6 days/week
  • 372 elegantly appointed suites
  • Main buffet restaurant with variety of options and on-the-spot cooking stations
  • 5 a la carte restaurants
  • Snack bar
  • 6 bars including Lounge bar with terrace, Swim-up bar and Lobby bar
  • 2 swimming pool with adjoining Jacuzzi
  • Terrace solarium
  • Tennis court (at RIU Cancun)
  • Gift shop
  • Fitness centre
  • Beauty salon
  • Spa with sauna, massage treatments and Jacuzzi (fee)
  • Free Wi-Fi
  • Car rental
  • 24 hour medical staff (fee)

Junior Suites

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • WiFi internet
  • Sitting area with sofa
  • Mini-bar (restocked regulary)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Iron & ironing board
  • Full bathroom
  • Most feature a balcony
  • Most feature an ocean view

Suites

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Additional TV
  • Dressing room
  • WiFi internet
  • Seperate living room
  • Mini-bar (restocked regulary)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Iron & ironing board
  • Full bathroom with shower cabin and bathtub
  • Most feature a balcony
  • Most feature an ocean view

Whirlpool Bath Suites

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Additional TV
  • Dressing room
  • WiFi internet
  • Seperate living room
  • Mini-bar (restocked regulary)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Iron & ironing board
  • Full bathroom with shower cabin and bathtub
  • Whirlpool bath on balcony
  • Most feature an ocean view

Restaurants

Los Arcos

  • A la carte for breakfast, lunch and dinner 
  • Italian
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Sakura

  • Japanese
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Fiesta Mexicana 

  • A la carte for breakfast, lunch and dinner 
  • Mexican
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Black & White

  • A la carte for breakfast, lunch and dinner
  • Steakhouse
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Krystal 

  • A la carte for breakfast, lunch and dinner
  • Fusion
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Don Roberto

  • Buffet for breakfast, lunch and dinner
  • International

El Romero

  • Poolside

Capuchino

  • Ice cream parlour

Bars

  • La Nuit Lounge bar
  • Art Deco Lobby bar
  • Lounge 24  
  • La Terraza Plaza bar
  • Can Poolside bar
  • Cun Swim-up pool bar

Riu Palace Mexico offers the following Renova Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna

Massages

  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial

Wraps

  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Stay at 1, Play at 3! - Receive access to all facilities at Riu Cancun and Riu Caribe. Dinner restaurants excluded. Transfers not included.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Specials - Are available. Inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Palace Las Americas
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Las Americas
Boulevard Kukulcan, Km 8.5, Manzana 50 Lote 4, Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.