Riu Palace Las Americas

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

Top of the line, beautiful hotel! The Riu Palace Las Americas is near the top of the list for 5 star resorts in Cancun. Great food, service and entertainment. Champagne for breakfast! Rooms are all junior suites and are very nicely finished. The beach area is a bit small, but they make up for it with two great infinity pools. Now an adults-only resort, this is a definite recommend for couples.


Overview

The RIU Palace Las Americas overwhelms the expectations of RIU tradition - luxury and style, exquisitely beautiful Spanish design and decor, complimented by incomparable service. Located right beside the incredible RIU Cancun, spoil yourself to an outstanding adults-only vacation escape of fabulous dining and lively entertainment. The RIU Palace Las Americas - pure class at its best!

Location: Beachfront on Cancun's exclusive Caracol Beach in the popular hotel zone, right across from Plaza Caracol shopping mall and beside the RIU Cancun, 10 minutes to downtown, 20 minutes from the airport.


Highlights
  • Adults-only hotel
  • All Inclusive 24 hours
  • Free WiFi throughout hotel
  • Free sun loungers on hotel's private beach
  • Room service 24 hours a day
  • Buffet style and theme restaurants
  • Three swimming pools, one with adjoining whirlpool bath
  • "Renova Spa"

tripadvisor Traveler Reviews
  • Elena N :
Great hotel!!

The hotel is beautiful!!! Balcony views are amazing! Infinity pools is what I like the most! Service is great! Look for Miguel that works at the buffet during the day and at the steak house at night, he's the best!!

  • Karishma D :
My family vacation

Our trip to Mexico was amazing. One of the best resorts I have been to. It has the best employees who are always smiling and provide excellent customer service. I highly recommend. We loved the entertainers Raul and Rosa who made sure we always had excellent entertainment in the pool. Also we loved the bar tenders and Miguel who works at the Black and White restaurant. Absolutely wonderful experience!

  • Kathleen B : London England
Beautiful Hotel

My husband and I have just returned from a 3 week holiday in the Riu Palace Las Americas in Cancun. This is an Adults only Hotel. On our arrival we were greeted with a welcome drink. Our booking in took no time at all and before we knew it we were in our room. It was a very comfortable and large room which overlooked the pool area and straight out to sea. We were on the 7th Floor. There was a fully stocked fridge which was refilled every day, there is also Optics with a variety of spirits. There are 5 speciality restaurants Krystal, Mexican, Italian, steakhouse, Japanese plus the main self service restaurant. The food in all these eating places is excellent we visited the specialities quite often and there is no waiting if you go around 7pm. You do not need to book these restaurants in advance. There are 3 pool areas one in front of reception entrance is the quiet pool there is a Jacqussi, also the main swim up bar which gets very busy and noisy as this is where the day entertainments team are. The Beach is very clean and there are plenty of sun beds and parasols to be had. We did not have any problems with sun beds as there were plenty to go round. There is a fully equipped gym with a steam room and a cold shower room. The entertainments team were very nice and the evening events were very good. We were very impressed with the groups who started off the evening entertainment from 8:00 until 9:30 the evening shows then started at 9:45 until 10:30. The staff work so hard to please everyone from the Management, Catering, Chamber Maids, down to groundsman and cleaners. The Mexican people are so friendly and helpful and cannot do enough to please. We flew on the Thomson Dreamliner which as usual was a very comfortable experience. Our overal comment on our holiday experience was very enjoyable and we would highly recommend the Riu Palace Las Americas.

  • rob0206 : Indianapolis, Indiana
Fourth Time - Still Amazing!

We love this place! The service is consistently exceptional, the grounds and pools are beautiful, and love the location (even though we typically don't go anywhere except room to pool chaise, and back again).This is the second time we've went in August, and yes it's stinking hot. This time we had an issue with the AC in the room... apparently they knew of the issue (wouldn't cool), thought they fixed it, but didn't. We had to call maintenance a couple of times. With the location of our room (616), the whole one side was exposed to direct afternoon sunlight, making it much hotter even though we kept the blackout drapes closed.Loved the fact that we requested a wrap around balcony room again and got it. I love those rooms, you get such a panoramic view.Made an interesting discovery that the newest pool (the small round one off to the side) is actually a saltwater pool. And usually, there's nobody in it during the day! Had a very relaxing time over there on one of the days that we wanted to get away from the party pool and there were no lounges available at the middle pool. There's plenty of sun and shade, the bar service was great (as it is in all areas outside), and very low-key.One thing my husband and I noticed ... and obviously it's no fault of the hotel, they don't know who's making reservations... but there was a totally different crowd there this time. Much younger for sure, although I don't consider myself OLD. But what was glaringly noticeable to me was the increase in the place being trashed -- broken glass, half full drink glasses left in the MIDDLE of the hallway, someone always smoking in their room, gagging up the hallway (6th floor). And someone went down the hallway and spit on every decorative wood panel. Seriously?? More times than not I witnessed utter disregard for the requests of the hotel -- and blatant rudeness towards the staff. The staff there works really hard at keeping the place spotless, and some of these rude people just made the staff's job more difficult. I tried to pick up where I could (like the glasses and trash in the hallways).At dinner one night I was literally pushed out of the way when reaching for a lobster tail at the buffet -- and before I knew it, 3 guys had each piled 4 lobster tails on their plates, leaving the platter empty. And when the next platter came out, they did the very same thing again.I didn't let this ruin our vacation, but it just made me sad to see some people disrespect the property, it's employees, and other guests. I really do hope this was a one-off thing. But as stated earlier, this is no reflection on the property itself... because we love it there! I always rate the property very high, and would give some of the guests 3 thumbs down.

  • Andrew B : Las Trojes
Excellent Week

I stayed at this resort in mid July and had a wonderful experience. Our suite was located on the 7th floor complete with balcony jacuzzi. The room was very spacious and had a spectacular sea view. The food in this hotel was beyond expectation at every meal. The Black and White restaurant was my favorite. Parasailing and water sports were available right in front of our hotel and provided exciting entertainment. A short bus ride to Playa Tortuga allowed transportation to Isla Mujeres where we rented a golf cart for the day and had another great visit. I especially enjoyed the 'Adults Only' restriction to this hotel and I would recommend it very highly.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily with made-to-order food stations, choice of 2 seatings
  • Continental breakfast room service from 7am-10:30am
  • Snacks
  • A la carte dining  without reservations
  • Unlimited Domestic and premium Imported drinks
  • 24 hour bar
  • 24 hour inclusive club with self-service snacks, cocktails, sodas and juices
  • Theme dinners
  • Lounge chairs, umbrellas and towel service
  • Sailing
  • Windsurfing
  • Snorkeling
  • Canoeing
  • Introductory scuba diving lesson in pool
  • Day and night tennis at RIU Cancun
  • Use of gym
  • Ping-pong
  • Activities for adults 6 days a week
  • Daily activities
  • Nightly entertainment
  • Live music and theme shows
  • Entrance and drinks included to Disco at sister hotel RIU Cancun 6 days/week
  • 372 elegantly appointed suites
  • Main buffet restaurant with variety of options and on-the-spot cooking stations
  • 5 a la carte restaurants
  • Snack bar
  • 6 bars including Lounge bar with terrace, Swim-up bar and Lobby bar
  • 2 swimming pool with adjoining Jacuzzi
  • Terrace solarium
  • Tennis court (at RIU Cancun)
  • Gift shop
  • Fitness centre
  • Beauty salon
  • Spa with sauna, massage treatments and Jacuzzi (fee)
  • Free Wi-Fi
  • Car rental
  • 24 hour medical staff (fee)

Junior Suites

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • WiFi internet
  • Sitting area with sofa
  • Mini-bar (restocked regulary)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Iron & ironing board
  • Full bathroom
  • Most feature a balcony
  • Most feature an ocean view

Suites

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Additional TV
  • Dressing room
  • WiFi internet
  • Seperate living room
  • Mini-bar (restocked regulary)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Iron & ironing board
  • Full bathroom with shower cabin and bathtub
  • Most feature a balcony
  • Most feature an ocean view

Whirlpool Bath Suites

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Additional TV
  • Dressing room
  • WiFi internet
  • Seperate living room
  • Mini-bar (restocked regulary)
  • Liquor dispensers (restocked regularly)
  • In-room safe
  • Iron & ironing board
  • Full bathroom with shower cabin and bathtub
  • Whirlpool bath on balcony
  • Most feature an ocean view

Restaurants

Los Arcos

  • A la carte for breakfast, lunch and dinner 
  • Italian
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Sakura

  • Japanese
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Fiesta Mexicana 

  • A la carte for breakfast, lunch and dinner 
  • Mexican
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Black & White

  • A la carte for breakfast, lunch and dinner
  • Steakhouse
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Krystal 

  • A la carte for breakfast, lunch and dinner
  • Fusion
  • Formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Don Roberto

  • Buffet for breakfast, lunch and dinner
  • International

El Romero

  • Poolside

Capuchino

  • Ice cream parlour

Bars

  • La Nuit Lounge bar
  • Art Deco Lobby bar
  • Lounge 24  
  • La Terraza Plaza bar
  • Can Poolside bar
  • Cun Swim-up pool bar

Riu Palace Mexico offers the following Renova Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna

Massages

  • Swedish massage
  • Deep tissue massage
  • Renova Spa combination massage
  • Back, neck and shoulder massage
  • Hot Stone massage
  • Massage for two
  • Lymphatic drainage
  • Aromatherapy massage

Facial treatments

  • ''Flash'' facial treament
  • Sensitive skin treatment
  • Deep cleansing
  • Collagen facial

Wraps

  • Mango and passion fruit wrap
  • Mud body wrap

Other treaments

  • Manicure, pedicure
  • Hair removal
  • Body exfoliation
  • Make up

Stay at 1, Play at 3! - Receive access to all facilities at Riu Cancun and Riu Caribe. Dinner restaurants excluded. Transfers not included.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Specials - Are available. Inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Palace Las Americas
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Las Americas
Boulevard Kukulcan, Km 8.5, Manzana 50 Lote 4, Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.