Secrets The Vine Cancun

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Our Opinion

One of the best resorts to stay at in Cancun. Secrets the Vine is a resort that continuously gets the thumbs-up by guests everywhere. Though it's open to most travelers, the atmosphere and ambiance of this resort caters more to couples and older clientele. This resort scores high on all elements. The grounds are immaculate and kept clean. The rooms are elegant yet modern, and stocked daily. The food options here are limitless. The buffet items give plenty of variety each day and there are plenty of a la carte restaurants to choose from. The a la carte items are also one of the best in quality found on the strip. The staff go above and beyond to ensure that you're getting the most out of your stay. They are also relatively transparent in what they're doing. It can be guaranteed that you'll see the General Manager wandering around the hotel grounds to ensure that guests are happy. A highly recommended resort in Cancun!


Overview
The first Secrets Resort & Spa in Cancun, this adults-only resort is situated along a powder-white beach with crystal-clear views of the Caribbean Sea. Offering an Unlimited-Luxury experience with gourmet dining options, daily activities, nightly performances, elite services and superior amenities; Secrets The Vine features a massive Secrets Spa by Pevonia inspired by cave-like structures and the natural cenotes of the area. All of this and more is within reach and only 10 minutes from Cancun's International Airport.

Location: Cancun Hotel Zone; 9 miles SW of Cancun International Airport.

Highlights
  • Awarded with the "AAA Four Diamond Award"
  • Adults-only
  • Dining options 24 hours a day
  • Room service 24 hours a day
  • Free wifi throughout hotel
  • "Secrets Spa by Pevonia"

tripadvisor Traveler Reviews
  • sunstorm2016 : Orlando, Florida
I won't go back - very loud, marginal food

I paid $500+ a night for a Jr. Suite, with an Ocean view. When I checked in, I told the staff THREE different times that I wanted a quiet room. I said I go to bed early, get up early to hit the gym and didn't want to hear music from parties at that hotel, or the hotels nearby. All of the suites at my level were booked, and so they upgraded me. Again, I asked them if the room would be quiet. They assured me it was. The suite was beautiful and perfect...until the hotel next door started with music and a DJ that night. I wasn't able to sleep at all because the music was so loud. This happened two out of the three nights I was there. I understand that people go to Cancun to party, but I am VERY disappointed that when I asked for a quiet room, the staff assured me I had one and they were wrong.The food at the buffet was fairly good. But the food at the "gourmet" restaurants was marginal at best. I've had better meals at standard chain restaurants in middle-class America. All of the desserts were quite good. The spa was quite beautiful, but the couples massage my husband and I had was also marginal. Again, I've had better massages in my hometown. The resort was very pretty and the facility well-maintained. For the most part, the staff was good. But I've had better experiences at other similarly-priced all-inclusive resorts in Cancun. I won't go back to this one.

  • Dave-L12345 : Dewsbury, United Kingdom
Secrets The Vine

Just returned from our two weeks holiday at Secrets The Vine and would highly recommend, we didn't want to come home! The service received throughout our stay from check in to check out was superb and two staff in particular deserve special mentions, Gustavo at the beach and Itaz who was a beach server and also later moved to the pool area. Both couldn't do enough and made our holiday even more special. We ate at all the restaurants and I can honestly say the Steak restaurant was our favourite and in my opinion best steak dinner I've ever had. The food at the other restaurants couldnt be faulted, its worth trying the food in the sports bar which was excellent, burgers, wings, nachos, usual bar type fayre. Room was kept very clean with nightly turn down service, we were also left a daily schedule so you knew what was going on. no problems getting a lounger although around the bottom pools it did seem a little busier. We ordered food at the beach also, which was great, didn't have to move from our sun loungers. If you want a special holiday, then this is definitely the place and can't wait to go back.

  • Daniel K :
Excellent Beach Butler

The hotel was very modern, clean and sleek. The beach was amazing and greatly enhanced by Gustavo the beach butler. The restaurants were also delicious. The service was very good and the english speaking staff was very helpful.

  • ArielWasHere :
Amazing experience at Secrets the Vine

We weren't sure what to expect; all-inclusive vacations are not typically our favourite, but due to some health issues in each of our families, my partner and I decided we wanted to be able to get back to Canada quickly if we needed to. However, our stay at Secrets the Vine was magical. The room - a Junior Suite Preferred - was beautiful. It was spacious with a gorgeous view of the beach as well as the pools. Tons of natural light. Big beautiful rain shower, comfortable bed, always-stocked minibar and comfy bathrobes. The preferred option is definitely the way to go - it includes private check-in - which is very welcome after a long flight. Our butlers, Maria and Jemima, were absolutely wonderful. Always welcoming with a smile, great tips and conversation - really both lovely people. They also decorated our room with balloons for my birthday, as well as another time for our (delayed) honeymoon. The preferred package also included access to a separate pool on the 12th floor, which was great. Quieter, drinks were always flying, they welcomed us each day with a bucket of ice water to help enjoy the sun. The food was excellent all around - the highlights were Dragons (Asian cuisine) and Nebbiolo (Italian). Our favourite food-related experiences, however, were in the Market Cafe - with the daily breakfast and lunch buffets. The food was really good (and we are both quite picky) with a ton of options. And the service staff were excellent - particularly Suzarey (Suzy), Lino, Cristell, and Karina. They always were extremely welcoming and very professional, and just lots of fun. Also, Luisa in the Vine Cafe was always a delight (actually pretty much everyone that worked there). As well, the property itself was exceptionally clean, modern, and really tasteful. The spa was great too. One downside is we had a not great meal at Bluewater (Grill) - the food and service were not up to the standards of the rest of the stay. But this was a minor issue (unfortunately, it was on our last night)Overall, without a doubt this was the best resort experience either of us had ever had, and we will definitely come back.

  • 4nn1ta : London, United Kingdom
Amazing honeymoon! Secrets the Vine = DIVINE!

From the moment we arrived at Secrets we felt very welcome and were greeted with a cool glass of sparkling wine which was exactly what we needed after travelling for around 11 or so hours. We stayed in a preferred club ocean view room which did not lack in luxury, comfort and amenities. From a nespresso machine to premium toiletries and a view to die for overlooking both the ocean and the lagoon. It truly had the WOW factor! All the staff we encountered were extremely friendly and accommodating. Special thanks to the entertainment team, a call out to David for the table tennis tournament and we really enjoyed casino night. We were extremely impressed with our concierge Zonia who provided an over and above service. Thank you Zonia for making our stay truly magical. The beach / pool service was fantastic, a special thanks to Karla for keeping us appropriately hydrated. The restaurants and the food was amazing! Our favourite was the Italian and Mexican, the morning breakfast buffet did not lack in choices and once again the staff and service was incredible. The sports bar has lots of TV's and if there is a game you are interested in they will happily put it on for you. The gym is extremely well equipped, very clean and overlooking the ocean. Amazing!Two events we really enjoyed which were at an extra charge but completely worth it were the champagne tasting and wine tasting. The sommeliers were really knowledgable and explained the wines in a fun and enjoyable manner. The location of the hotel is great, short trip to a mall and not too far from the Cancun party zone. Overall probably the best stay we ever had and would definitely recommend this hotel if you are looking for a five star with a 6 star service. Thank you Secrets the Vine and we look forward to returning in the future.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 24-hour Unlimited-Luxury, No wristbands
  • 24-hour room service
  • Full breakfast, lunch, dinner and snacks
  • Unlimited natural fruit juices & soft drinks
  • Premium and domestic brand beverages
  • Daily refreshed mini-bar with premium brand liquors
  • 24 hour dining at Cafe
  • Pool and beach concierge
  • Welcome fruit plate and bottle of sparkling wine
  • Use of luxurious bath amenities, plush bathrobes and slippers
  • Personal invitations to cooking demonstrations, wine and tequila tasting and chef's table dining events
  • Choice of times for daily suite make-up and turndown service
  • Floor concierge providing private or in-room check-in
  • 497 rooms
  • 1 buffet and 6 a la carte restaurants
  • 1 cafe
  • 7 bars
  • 3 pools
  • Watersports 
  • Spa (fee)
  • Fitness center
  • Beach volleyball
  • Business centre
  • Free WiFi

Deluxe

  • One king-size bed or two queen beds
  • Ocean view
  • Sleek, furnished private terrace or balcony with magnificent views
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V
  • Preferred Club option available

Junior Suite

  • One king-size bed 
  • Ocean view
  • Seperate sitting area
  • Sleek, furnished private balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V
  • Preferred Club option available

Honeymoon Suite

  • One king-size bed 
  • Ocean view or oceanfront view available
  • Seperate sitting area
  • Sleek, furnished private balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V
  • Preferred Club option availabe

Master Suite

  • One king-size bed and pull-out sofa
  • Ocean view or oceanfront view available
  • Seperate sitting area with sofa,  dining table and porcelain floors
  • Private, corner balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass with in-room soaker tub
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V
  • Preferred Club option available

Preferred Club Governor Suite

  • One king-size bed in main bedroom
  • Two queen-size beds in seperate bedroom
  • Ocean view
  • Preferred Club privileges
  • Spacious living area with dining table
  • Lounge area with TV, sofa and porcelain floors
  • Private balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass with in-room soaker tub
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V

Preferred Club Presidential Suite

  • One king-size bed in main bedroom
  • Two queen-size beds in seperate bedroom
  • Ocean view
  • Preferred Club privileges
  • Spacious living area with dining table
  • Lounge area with TV, sofa and porcelain floors
  • Oversized, private balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Two luxurious bathrooms wrapped in white glass with in-room soaker tub
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V

Restaurants

Barefoot Grill

  • A la carte for lunch
  • Grill

Bluewater Grill

  • A la carte for dinner
  • Grill
  • Dress code is dressy casual (long trousers and T-shirts with sleeves for gentlemen)

Dragons Oriental Dining

  • A la carte for dinner
  • Asian cuisine
  • Dress code is dressy casual (long trousers and T-shirts with sleeves for gentlemen)

Nebbiolo Ristorante

  • A la carte for dinner
  • Italian
  • Dress code is dressy casual (long trousers and T-shirts with sleeves for gentlemen)

Olio

  • A la carte for dinner
  • Mediterranean

Sea Salt Grill

  • A la carte for lunch and dinner
  • Seafood

Market Cafe

  • Buffet for breakfast and lunch, A la carte for dinner
  • Mexican

The Vine Bazaar

  • Cafe

Bars

  • Manatees Poolside bar
  • Red Vine Piano Lounge
  • Sugar Reef Pool bar
  • The Vine Bazaar Lobby bar
  • Half Time Sports bar
  • Barracuda Beach bar
  • The Vine Wine cellar bar

Secrets The Vine offers the following Secrets Spa by Pevonia facilities and treatments:

Facilities

  • Massage rooms
  • Sauna
  • Steam room
  • Beauty salon
  • Gym

Massages

  • Neck, Back and Shoulders
  • Swedish Massage
  • Deep Tissue Massage
  • Sport Massage
  • Aromatherapy Massage
  • Reflexology Massage
  • Hot Stone Massage

Facial treatments

  • After Sun Facial
  • Soothing Eye Treatment
  • Luminous "C" and Sea Facial
  • Myoxy-Caviar High Performance Facial
  • SkinFit Caviar Facial For Him
  • Anti-Aging Facial
  • Anti-Free Radicals Facial
  • Oxygenating Facial

Wraps

  • Chocolate Body Wrap
  • Sculpting Green Coffee Wrap
  • Full Body Seaweed Wrap
  • Tropical Escape Body Wrap (Papaya-Pineapple Crème Fraîche Wrap)
  • Tropical Oasis Body Wrap (Mango-Passion Fruit Yogurt Wrap)

Other treatments

  • Hydrotherapy
  • Manicure, pedicure
  • Hair styling
  • Hair removal
Exchange Privileges - Unlimited Luxury guests can sip, savor and see all nearby participating resorts. Secrets Maroma Beach Riviera Cancun, Secrets Silversands Riviera Cancun, Secrets Capri Riviera Cancun and Secrets The Vine Cancun offer guests the option to Sip, Savor & See the other Secrets Resorts & Spas, Dreams Resorts & Spas and Now Resorts & Spas in the area.


Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Secrets The Vine Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Secrets The Vine Cancun
Blvd. Kukulcan Km. 14.5 Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.