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Secrets The Vine Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
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Our Opinion

One of the best resorts to stay at in Cancun. Secrets the Vine is a resort that continuously gets the thumbs-up by guests everywhere. Though it's open to most travelers, the atmosphere and ambiance of this resort caters more to couples and older clientele. This resort scores high on all elements. The grounds are immaculate and kept clean. The rooms are elegant yet modern, and stocked daily. The food options here are limitless. The buffet items give plenty of variety each day and there are plenty of a la carte restaurants to choose from. The a la carte items are also one of the best in quality found on the strip. The staff go above and beyond to ensure that you're getting the most out of your stay. They are also relatively transparent in what they're doing. It can be guaranteed that you'll see the General Manager wandering around the hotel grounds to ensure that guests are happy. A highly recommended resort in Cancun!


Overview
The first Secrets Resort & Spa in Cancun, this adults-only resort is situated along a powder-white beach with crystal-clear views of the Caribbean Sea. Offering an Unlimited-Luxury experience with gourmet dining options, daily activities, nightly performances, elite services and superior amenities; Secrets The Vine features a massive Secrets Spa by Pevonia inspired by cave-like structures and the natural cenotes of the area. All of this and more is within reach and only 10 minutes from Cancun's International Airport.

Location: Cancun Hotel Zone; 9 miles SW of Cancun International Airport.

Highlights
  • Awarded with the "AAA Four Diamond Award"
  • Adults-only
  • Dining options 24 hours a day
  • Room service 24 hours a day
  • Free wifi throughout hotel
  • "Secrets Spa by Pevonia"

tripadvisor Traveler Reviews
  • getfitmiamifl : Miami, FL
Mediocre for the price

I booked this hotel because of the amazing reviews. Unfortunately, I only had an "ok" stay. Check in was smooth and the bellman and front desk were friendly and helpful. The restaurants were mediocre, with the grill being the best testing outlet. Room service was horrible. We ordered many different dishes in cash it was a hit or miss, but did not enjoy any of the food. The staff was generally friendly, but we encountered a server near the pool area on the 12th floor that looked like she did not want to be there at all. Did not smile and was passive aggressive. We upgraded to a preferred room which was great because we were in a beautiful room with a great view. For what we paid, I would try somewhere else if we were to return to Cancun.

  • Michael S :
A Secret no More - Exceptional Service

We went to Secrets the Vine as part of our 25th Wedding anniversary Celebration - and what a treat it was!!This hotel is beautiful and you're really taken care of - I mean really.!!.Our Room on the 24th floor was spacious and comfortable - it had a beautiful ocean & lagoon view. Sitting on the Balcony after getting ready for the evening was idyllic - sunset looking north just immersed you in the whole vibe of what this resort is all about. The Butler service we had available was fantastic and these Gentlemen truly are class acts. Victor and Alex got together to deliver the most amazing Room decorations in celebration of our Anniversary and additionally got us a truly amazing meal right on the beach front served out of the "Seasalt Grill" - Romantic, Classy and Exquisite all rolled into one. This truly was a personal service by Alex and Victor : I would say well above and beyond. We mainly used the Preferred pool during our stay, which was attended to by many of the staff - Tharwin, Alberto and the delightful Martha were fantastic - they endeavoured to find out just exactly what you wanted and delivered with perfect service. It was indeed "their pleasure"The various restaurants available for you to have you meals during your stay are quite amazing. Some even change character from Lunch to dinner / Breakfast to Lunch. A different Menu/Set-up and real change in appearance. The food served was clearly of a high standard, with variety in each, quite exceptional. If we had to make a choice it would be "The Dragon" - the Oriental cuisine was fabulous - with a variety and choice that I'm sure would handle all palettes. The sushi and Soups were absolutely first class also.We would very highly recommend Secrets the Vine - it's not just for honeymooners or anniversary celebrations - a romantic and relaxing time could be had by anyone.Notes - So before we went, we read through a number of reviews to get an idea of what to expect : here are some items that helped us to settle in quickly and found to be very useful - just want to pass along.Pool/Beach Loungers - Doesn't really matter where you sit : you get sun/service and easy access to all amenities regardless.Busy Times - We dropped in on the Pool areas at various times and always got somewhere to lie back and enjoy. Pool butlers right on hand to get towels out and get you going with the Bar butlers etc.Restaurants - brilliant that there is no reservations, just go when your ready - The longest wait we heard was 40 minutes, but each had bars available to go to with your buzzer, so try out an unknown aperitif ;-) : don't fret - enjoy it.Butler Service - Ask for something if you want it changed/or need it- there is absolutely no problem ; Ever.

  • Diane B : Geneva, Illinois, United States
Best Resort We Have Stayed at in Mexico

Staff are friendly and take the time to get to know you. Food is excellent at all the restaurants. We enjoyed the evening entertainment because it is not done by the entertainment staff from the hotel. The people brought in were very talented even though they were "copy cat" versions of the Jersey Boys and Il Divo. Every evening there was a piano player in the lobby and live music pool side during the day. Hats off to Valaria from the entertainment team. We had a lot of fun with her. One tip. If you are a large party, you can get a reservation if you buy 2 bottles of wine. We did this and the service was worth it. The only problem is that it is not well advertised and we found out from a waiter.

  • regjr13 : Annapolis, Maryland
Good place, just okay to me!

First impressions mean everything to me. When we pulled up to the hotel, it's a bit congested and rushed feeling. I understand needing to check guests in, this process needs to be better vetted. Yes, they do offer you a fresh towel and a welcome drink, but the luggage identification process was a disaster. The rooms: I was on the 28th floor on the preferred side of the hotel and it is truly worth the additional money. Great view, great rooms, private butler service and access to a pool and grille that the other (non-preferred) guests don't have access to. Food: The restaurants were excellent and the variety of foods each day in the buffet was a push above some other all-inclusive's. The bar staff was attentive and always made sure we had the best food and drinks. Beach: Great stretch of beach with chairs and wait staff to get you whatever you need. Overall: I would give this place a solid 3.5/4 rating, totally not the 5 start experience they claim.

  • Sheila W :
Weekend getaway

Secrets the vine is a beautiful resort. It is modern and very clean. I stayed in an ocean view suite with a wrap around balcony. There is a good variety of restaurants to choose from but the food is just ok. The beach got pretty crowded and it took a while to get a lounger so management sent us a complimentary bottle of champagne once we got settled in.Overall it's a lovely resort. Be sure to check out the steak restaurant near the spa. Speaking of which I had the best massage ever...

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 24-hour Unlimited-Luxury, No wristbands
  • 24-hour room service
  • Full breakfast, lunch, dinner and snacks
  • Unlimited natural fruit juices & soft drinks
  • Premium and domestic brand beverages
  • Daily refreshed mini-bar with premium brand liquors
  • 24 hour dining at Cafe
  • Pool and beach concierge
  • Welcome fruit plate and bottle of sparkling wine
  • Use of luxurious bath amenities, plush bathrobes and slippers
  • Personal invitations to cooking demonstrations, wine and tequila tasting and chef's table dining events
  • Choice of times for daily suite make-up and turndown service
  • Floor concierge providing private or in-room check-in
  • 497 rooms
  • 1 buffet and 6 a la carte restaurants
  • 1 cafe
  • 7 bars
  • 3 pools
  • Watersports 
  • Spa (fee)
  • Fitness center
  • Beach volleyball
  • Business centre
  • Free WiFi

Deluxe

  • One king-size bed or two queen beds
  • Ocean view
  • Sleek, furnished private terrace or balcony with magnificent views
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V
  • Preferred Club option available

Junior Suite

  • One king-size bed 
  • Ocean view
  • Seperate sitting area
  • Sleek, furnished private balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V
  • Preferred Club option available

Honeymoon Suite

  • One king-size bed 
  • Ocean view or oceanfront view available
  • Seperate sitting area
  • Sleek, furnished private balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V
  • Preferred Club option availabe

Master Suite

  • One king-size bed and pull-out sofa
  • Ocean view or oceanfront view available
  • Seperate sitting area with sofa,  dining table and porcelain floors
  • Private, corner balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass with in-room soaker tub
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V
  • Preferred Club option available

Preferred Club Governor Suite

  • One king-size bed in main bedroom
  • Two queen-size beds in seperate bedroom
  • Ocean view
  • Preferred Club privileges
  • Spacious living area with dining table
  • Lounge area with TV, sofa and porcelain floors
  • Private balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Luxurious bathrooms wrapped in white glass with in-room soaker tub
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V

Preferred Club Presidential Suite

  • One king-size bed in main bedroom
  • Two queen-size beds in seperate bedroom
  • Ocean view
  • Preferred Club privileges
  • Spacious living area with dining table
  • Lounge area with TV, sofa and porcelain floors
  • Oversized, private balcony with teak furnishings
  • Complimentary wireless internet with Unlimited Connectivity
  • Complimentary newspaper delivered to guest room daily
  • Bathrobes & slippers
  • His-and-Hers armoire
  • Chaise lounge or sofa
  • Two luxurious bathrooms wrapped in white glass with in-room soaker tub
  • Italian porcelain floors and teak wood furnishings
  • Beds dressed with the finest luxury linens
  • Electronic in-room safe (laptop size)
  • Iron and ironing board
  • Vanity mirror
  • Hair dryer
  • 42inch satellite TV
  • Air-conditioning with in-room climate control
  • 24-hour room service
  • Mini-bar refreshed daily with soft drinks, bottled water and beer
  • Direct dial telephone
  • Alarm clock with iPod/iPad docking station
  • Electronic voltage- 120V

Restaurants

Barefoot Grill

  • A la carte for lunch
  • Grill

Bluewater Grill

  • A la carte for dinner
  • Grill
  • Dress code is dressy casual (long trousers and T-shirts with sleeves for gentlemen)

Dragons Oriental Dining

  • A la carte for dinner
  • Asian cuisine
  • Dress code is dressy casual (long trousers and T-shirts with sleeves for gentlemen)

Nebbiolo Ristorante

  • A la carte for dinner
  • Italian
  • Dress code is dressy casual (long trousers and T-shirts with sleeves for gentlemen)

Olio

  • A la carte for dinner
  • Mediterranean

Sea Salt Grill

  • A la carte for lunch and dinner
  • Seafood

Market Cafe

  • Buffet for breakfast and lunch, A la carte for dinner
  • Mexican

The Vine Bazaar

  • Cafe

Bars

  • Manatees Poolside bar
  • Red Vine Piano Lounge
  • Sugar Reef Pool bar
  • The Vine Bazaar Lobby bar
  • Half Time Sports bar
  • Barracuda Beach bar
  • The Vine Wine cellar bar

Secrets The Vine offers the following Secrets Spa by Pevonia facilities and treatments:

Facilities

  • Massage rooms
  • Sauna
  • Steam room
  • Beauty salon
  • Gym

Massages

  • Neck, Back and Shoulders
  • Swedish Massage
  • Deep Tissue Massage
  • Sport Massage
  • Aromatherapy Massage
  • Reflexology Massage
  • Hot Stone Massage

Facial treatments

  • After Sun Facial
  • Soothing Eye Treatment
  • Luminous "C" and Sea Facial
  • Myoxy-Caviar High Performance Facial
  • SkinFit Caviar Facial For Him
  • Anti-Aging Facial
  • Anti-Free Radicals Facial
  • Oxygenating Facial

Wraps

  • Chocolate Body Wrap
  • Sculpting Green Coffee Wrap
  • Full Body Seaweed Wrap
  • Tropical Escape Body Wrap (Papaya-Pineapple Crème Fraîche Wrap)
  • Tropical Oasis Body Wrap (Mango-Passion Fruit Yogurt Wrap)

Other treatments

  • Hydrotherapy
  • Manicure, pedicure
  • Hair styling
  • Hair removal
Exchange Privileges - Unlimited Luxury guests can sip, savor and see all nearby participating resorts. Secrets Maroma Beach Riviera Cancun, Secrets Silversands Riviera Cancun, Secrets Capri Riviera Cancun and Secrets The Vine Cancun offer guests the option to Sip, Savor & See the other Secrets Resorts & Spas, Dreams Resorts & Spas and Now Resorts & Spas in the area.


Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Secrets The Vine Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Secrets The Vine Cancun
Blvd. Kukulcan Km. 14.5 Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.