The Beloved Hotel Playa Mujeres

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

An extremely luxurious 5-star resort that offers the best of everything. Extremely pleasant and attentive staff. Beautiful beaches are within reasonable distance. The buffet and a la carte food items are all top-notch. A definite place to stay for those wanting luxury and high-class service in Cancun.


Overview
Nestled on a long and perfect stretch of beach, this luxurious resort caters to the luxury-lover in all of us, providing everything a vacationer could possibly desire from a sun-soaked holiday. From fine dining to impeccable beach-side service and spa treatments in a serene atmosphere of unparalleled beauty, The Beloved Hotel Playa Mujeres sets the standard for 5-star vacations. 

Location: Beachfront at Playa Mujeres, on a peninsula, between the Mexican Caribbean and a national wetlands wildlife preserve. 25 minutes from Cancun International Airport. 

Highlights
  • Awarded with the "AAA Four Diamond Award"
  • Five time winner of TripAdvisor's Certificate of Excellence
  • Room service 24 hours a day
  • Three swimming pools
  • Free wifi throughout hotel
  • "The Beloved Spa"

tripadvisor Traveler Reviews
  • jonoN44 : Ottawa, Canada
Only 360 days to go...

By far and away the best experience I've ever had at an all-inclusive. Just returned from a week in a Junior Suite. Read the previous reviews before going. Frankly, I was skeptical that the Beloved could live up to the heightened expectations the reviews promised. Indeed the Beloved exceeded my expectations every day. Room - outstanding! Food - exquisite! Staff - Superb! Really there's nothing else to say. I'm returning next year.

  • :
Felt like Royalty!

The staff are amazing at the Beloved. From the minute we arrived our every need was catered to. Paulo, Alberto, Mary, Milo.... Some of the most hard working staff we have ever experienced. The mood was romantic and peaceful. The nightlife was there but low-key to keep the romantic ambiance. The quality of the rooms and the staff were fantastic!!!! The grounds were kept impeccable! We would return to the Beloved again. People will complain about seaweed but staff did an amazing job ensuring the beach was as white as could be. The food was also amazing!!!! We have nothing but excellent reviews for the Beloved!!! We hope we can return again!!

  • Yelena K : New York City, New York
Perfect for relaxation and pampering

The service, rooms, food, pools, spa, beach are amazing. Especially, we enjoyed the bar by front desk and magical skills and hospitality of the bartender Marian. Also, we were very impressed with the restaurant EL MAR located on the beach.

  • verville2016 : Saint-Lambert, Canada
Our second home.

Nous aimerions souligner le service impeccable de Claudia, Monserrat et Esmeralda. Quelle équipe exceptionnelle.They always aks about your needs, if they can improve anything to please you. Unfortunately the only problem was the Sargasses on the beach.The rooms are spacious and beautifully decorated. The resort is magnificent, well kept.The food in all the restaurants was excellent, funny thing even if you asked the same dish, it was always different, so a real surprise each time but always good.Thank you to all our wonderful waiters, Freddy, Christian, Paolo, Hector, Luis, Noe,Sebastian, our dear Susanna and dear dear Roberto.(SASKATOON).Only one deception, the hotel ask the guests to dress up for dinner specially at Aroma restaurant. Aroma is an exquisite restaurant with white tablecloths, fine glasses and cutlery, but people dressed like their going on a field trip, t shirts with logos, thongs and dirty hair. I think it's a lack of respect for your neighbors at the table next to you.The Beloved should really insist on the dressing code and etiquette. You are not properly dressed you don't get in.I even saw people clapping their hands to get the attention of the waiter, let me tell you that they wouldn't dare to that in Paris. They would be kicked out of the restaurant.En conclusion le Beloved est vraiment l endroit où aller pour relaxer.Merci à tout le personnel qui fait de cet endroit un petit paradis.

  • Ang F : Sevenoaks District, United Kingdom
A dream holiday

You really don't need to look at any other hotels- this really is the most fabulous hotel (and staff )we have ever stayed in around the world!After a mix up with our room at check in, Samantha on front desk sorted this out fantastically and the room exceeded all our expectations! It was my 50th birthday and the hotel and the staff absolutely spoiled me in every way. All the staff are so friendly and eager to please from the cleaners to the management -especially Claire making sure we had everything for our stay and particularly Adrian Romero in the Lupita restaurant who really made my birthday meal special - he was the best waiter we've ever come across. Miriam in the lounge bar just made everyone feel so welcome!In summary, the quality of food, drink, and service at this hotel was exemplary, bar none!! We will definitely be returning to this hotel and can't wait to be there again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Special welcome cocktail and cool towel
  • Personalized check in & full concierge service
  • Full breakfast, lunch, dinner and snacks daily
  • 4 a la carte dining options
  • 4 bars & 1 lounge
  • Unlimited international premium alcoholic beverages
  • 24-hour room service
  • Pool and beach waiter service for snacks & drinks
  • Minibar with drinks & snacks
  • In-room premium liquor & wine bottle selection
  • 3 swimming pools (1 beachfront)
  • 4 outdoor Jacuzzis
  • Land sports & activities
  • Non-motorized water sports (sailing, snorkeling gear, kayaks, paddle board, etc)
  • Fully equipped fitness center with state-of-art equipment
  • Wi-fi internet service
  • Parking & valet parking
  • Pillow menu
  • Twice-daily maid service
  • Free calls to USA & Canada
  • All taxes and gratuities
  • 109 Spacious suites
  • 4 restaurants and snack bar
  • 3 bars
  • 3 pools, including  beachfront pool
  • 4 outdoor Jacuzzis
  • Fitness centre
  • Tennis court
  • Water sports centre
  • Playa Mujeres Golf Club, designed by Greg Norman, on site (fee)
  • The Beloved Spa
  • Boutique
  • Beauty salon
  • Gift shop
  • Meeting facilities
  • Business centre
  • Internet station (fee)
  • Medical services on call
  • Parking
  • WiFi internet service
  • Concierge service
  • Tour desk
  • Currency exchange
  • Room service (fee)
  • Valet dry cleaning and laundry
  • Elevators, heliport, and accessibility for guests with disabilities

Junior Suite

  • 1 king or 2 oversized twin beds
  • Ocean or pool view
  • Private furnished terrace
  • Living room area with extra-wide sofa bed
  • Private round Jacuzzi with indoor and outdoor access
  • 42inch flat-screen TV
  • Air conditioning with in-room climate control
  • Rain shower
  • Bathrobe and slippers
  • 2 telephones with voice mail
  • Free calls to U.S.A. & Canada
  • Radio/alarm clock with iPod connectivity
  • Free electronic in-room safe (laptop size)
  • Nespresso Machine
  • Fully stocked mini-bar
  • In-room premium liquor & wine bottle selection
  • Iron and ironing board
  • Pillow menu
  • Twice daily maid service
  • Writing desk and chair
  • One Agua Viva Hydrotherapy circuit per person/per stay
  • A bottle of champagne
  • Daily Fruit
  • Maximum occupancy 3 people

Swim Up Suite

  • 1 king or 2 oversized twin beds
  • Direct pool access
  • Private garden
  • Private furnished terrace
  • Private round Jacuzzi with indoor and outdoor access
  • 42inch flat-screen TV
  • Air conditioning with in-room climate control
  • Rain shower
  • Bathrobe and slippers
  • 2 telephones with voice mail
  • Free calls to U.S.A. & Canada
  • Radio/alarm clock with iPod connectivity
  • Free electronic in-room safe (laptop size)
  • Nespresso Machine
  • Fully stocked mini-bar
  • In-room premium liquor & wine bottle selection
  • Iron and ironing board
  • Pillow menu
  • Twice daily maid service
  • Writing desk and chair
  • One Agua Viva Hydrotherapy circuit per person/per stay
  • A bottle of champagne
  • Daily Fruit
  • Maximum occupancy 2 people

Terrace Suite with plunge pool

  • 1 king bed
  • Furnished terrace with plunge pool
  • Garden or ocean view
  • Private round Jacuzzi with indoor and outdoor access
  • 42inch flat-screen TV
  • Air conditioning with in-room climate control
  • Rain shower
  • Bathrobe and slippers
  • 2 telephones with voice mail
  • Free calls to U.S.A. & Canada
  • Radio/alarm clock with iPod connectivity
  • Free electronic in-room safe (laptop size)
  • Nespresso Machine
  • Fully stocked mini-bar
  • In-room premium liquor & wine bottle selection
  • Iron and ironing board
  • Pillow menu
  • Twice daily maid service
  • Writing desk and chair
  • One Agua Viva Hydrotherapy circuit per person/per stay
  • A bottle of champagne
  • Daily Fruit
  • Maximum occupancy 2 people

Casita Suite with private pool

  • 1 king bed
  • Beachside
  • Private furnished terrace
  • Private pool
  • Private round Jacuzzi 
  • 42inch flat-screen TV
  • Air conditioning with in-room climate control
  • Rain shower
  • Bathrobe and slippers
  • 2 telephones with voice mail
  • Free calls to U.S.A. & Canada
  • Radio/alarm clock with iPod connectivity
  • Free electronic in-room safe (laptop size)
  • Nespresso Machine
  • Fully stocked mini-bar
  • In-room premium liquor & wine bottle selection
  • Iron and ironing board
  • Pillow menu
  • Twice daily maid service
  • Writing desk and chair
  • One Agua Viva Hydrotherapy circuit per person/per stay
  • A bottle of champagne
  • Daily Fruit
  • Maximum occupancy 2 people

Two-Story Casita Suite with plunge pool

  • 1 king bed
  • Private furnished rooftop terrace
  • Private plunge pool
  • Private round Jacuzzi 
  • 42inch flat-screen TV
  • Air conditioning with in-room climate control
  • Rain shower
  • Bathrobe and slippers
  • 2 telephones with voice mail
  • Free calls to U.S.A. & Canada
  • Radio/alarm clock with iPod connectivity
  • Free electronic in-room safe (laptop size)
  • Nespresso Machine
  • Fully stocked mini-bar
  • In-room premium liquor & wine bottle selection
  • Iron and ironing board
  • Pillow menu
  • Twice daily maid service
  • Writing desk and chair
  • One Agua Viva Hydrotherapy circuit per person/per stay
  • A bottle of champagne
  • Daily Fruit
  • Maximum occupancy 2 people

Penthouse Suite with plunge pool

  • 1 king bed
  • Ocean view
  • Seperate living room
  • Private terrace
  • Private plunge pool
  • Private round Jacuzzi 
  • 42inch flat-screen TV
  • Air conditioning with in-room climate control
  • Rain shower
  • Bathrobe and slippers
  • 2 telephones with voice mail
  • Free calls to U.S.A. & Canada
  • Radio/alarm clock with iPod connectivity
  • Free electronic in-room safe (laptop size)
  • Nespresso Machine
  • Fully stocked mini-bar
  • In-room premium liquor & wine bottle selection
  • Iron and ironing board
  • Pillow menu
  • Twice daily maid service
  • Welcome gift
  • Flowers
  • Writing desk and chair
  • Unlimited access to Aqua therapy
  • Butler service
  • Free transfers to and from airport
  • One private dinner on the beach
  • Ipad available for use
  • A bottle of champagne
  • Daily Fruit
  • Maximum occupancy 2 people

Owner's Suite

  • Living room area with extra-wide sofa-bed
  • Private round Jacuzzi with indoor and outdoor access
  • Private furnished terrace
  • Dining room
  • Kitchenette
  • 42inch flat-screen TV
  • Air conditioning with in-room climate control
  • 2 telephones with voice mail
  • Radio/alarm clock with iPod connectivity
  • Free electronic in-room safe (laptop size)
  • Welcome Gift
  • Fresh flowers
  • Unlimited access to Aqua therapy circuit during stay
  • Daily Fresh Fruit & Petit Fours in room
  • Nespresso Machine
  • Fully stocked mini-bar
  • Upgraded in-room premium liquor & wine bottle selection
  • Iron and ironing board
  • Pillow menu
  • Twice daily maid service
  • Writing desk and chair
  • Ipad available for use during stay
  • Transfers to and from hotel
  • Butler Service
  • One Private dinner on the beach
  • Barman service at the Owner´s Suite, 1 hour during the stay
  • Departure gift
  • Basket of fresh fruits
  • A bottle of champagne
  • Maximum occupancy 2 people

Restaurants

Aroma

  • Buffet for breakfast, A la carte for dinner
  • International
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Lupita

  • A la carte for dinner
  • Mexican
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Isla Grill

  • A la carte for breakfast, lunch and dinner
  • International
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

El Mar

  • Buffet for breakfast and lunch, A la carte for dinner
  • International
  • Dress code is casual elegant (long trousers and collared shirts for gentlemen)

Natura Bar

  • Snack bar

Bars

  • Lobby Bar
  • Swim-up Bar
  • Lupita Lounge


Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

The Beloved Hotel Playa Mujeres offers the following Beloved Spa facilities and treatments:

Facilities

  • Massage rooms
  • Gym
  • Beauty salon
  • Steam room
  • Sauna

Massages

  • Aromatherapy massage
  • Hot stone massage
  • Future mother massage
  • Mud massage
  • Reflexo massage
  • Lavender massage
  • Muscle soother massage

Facial treatments

  • Vitamin C facial
  • Purity cleansing facial
  • Nourishing facial
  • Facial for men
  • Soothing repair facial

Wraps

  • Lime and mandarin anti-ageing wrap
  • Orange and artichoke wrap
  • Noni and aloe skin cooler wrap

Other treatments

  • Manicure, pedicure
  • Hair styling
  • Body exfoliation
  • Make up
  • Hair removal

Bonus - Welcome glass of champagne.

Wedding and Honeymoon Packages - Free packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • The Beloved Hotel Playa Mujeres
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Beloved Playa Mujeres
Condominio Playa Mujeres, Playa Mujeres 77400 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.