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Zoetry Villa Rolandi Isla Mujeres Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Overview
Located on the idyllic island of Isla Mujeres, Zoetry Villa Rolandi Isla Mujeres Cancun is a luxurious retreat combining Endless Privileges with holistic wellness, tranquility, and romance. This exceptional resort features gourmet dining, a Spa & Thalasso Center, deluxe yacht services, Bvlgari bath amenities and 35 graciously appointed oceanfront suites.

Location: On the exclusive island of Isla Mujeres, approximately 30 minutes from mainland Cancun.

Highlights
  • Room service 24 hours a day
  • All inclusive 24 hours
  • Intimate resort with only 35 suites
  • Private yacht transfers
  • "Thalasso Spa"

tripadvisor Traveler Reviews
  • Miguel A : Arlington, Texas
Zoetry-Casa Rolandi is an absolute GEM!

Without question the nicest Hotel on Isla Mujeres!The restaurant Rolandi is also among the top three restaurants in all of Cancun!The grounds are impeccably maintained at all times.Such gracious hosts and attentive Staff!In particular our waiter Miguel.Miguel remembers our individual preferences and choice of seating. We eat breakfast every morning of our stay!GO EXPERIENCE ZOETRY! Your neighbor at Puerta al Mar!

  • wanderlusttravelblog : Dallas, Texas
Not Recommended for Relaxation

We arrived at Villa Rolandi without issue. The boat transfer and hotel staff were welcoming. The room and the property were beautiful. Our family hosted a dinner at the small restaurant on site for 20+ guests, and the food was also very good. After our dinner concluded around 9:30 pm, we went to our room to rest, but were kept awake until very early in the morning by very loud music and yelling coming from the front parking lot of the hotel. I opened the door to our room at 1:45 am and saw a large gathering of people sitting on golf carts and partying. I phoned the front desk and asked if they could intercede on our behalf to stop the disturbance. They answered that the party was leaving and that the noise would stop shortly. At 3 am, I got dressed and went to the front desk to speak with staff again about the music and loud noise, which had continued. I was informed that the music was now coming from a boat at the hotel's dock and amplifying over the water & through the hotel, which hotel staff had no control over. I was also informed that they had asked the captain to turn down the boat, and he had refused. I asked if they could have the boat leave the dock, and I was informed that this was impossible. After being awake for almost 24 hours straight to travel and arrive, we were too exhausted to participate in the wedding events we planned on Saturday morning. The music continued until 4:30am. We were disappointed, as were other guests we spoke to on Saturday, at the hotel's lack of response to the issue. We were later informed that the persons on the yacht playing the loud music were part of a very wealthy family from Cancun who would do "whatever they wanted" at the hotel because they knew the owner. This was disappointing to hear because together with our family, we had spent a large sum at the hotel and restaurant and were not even afforded the restful night of sleep for which we paid. These people were not even guests at the hotel.Additional issues include that none of the hot tubs on the balconies worked, according to other guests we met. Neither of the two pools are heated. The "free" spa services are a time share trap. The electricity to the entire island went out while we were there and remained off for the evening, overnight and all morning. While the hotel had a generator, there was no HVAC (this was obviously beyond the control of the hotel). The morning we left, about an hour before check out, we were informed that we needed to immediately come to the front desk because the hotel's boat was broken and could not return us to the main land. We were given 10 minutes to pack and checkout to catch a taxi to Playa Norte so we could ride the public ferry back. When we arrived, we purchased ferry tickets, only to later be told we did not need them.We chose Isla Mujeres for the quiet and slow atmosphere. And we chose Villa Rolandi for the promise of "a blissful experience that exceeds all expectations". We do not feel that it did. For two months, we have been asking for a refund for one of the three nights of our stay. We were ignored for a month, offered a free 2-night stay after we contacted the hotel again, and ignored again since we declined (we have other vacation plans this year that do not involve returning to Mexico). We would not recommend, return or stay here again. Our family stayed at Privilege Aluxes without issue.

  • sfm01 : Rochester, Minnesota
Excellent Resort

This was a great resort enjoy a few days on LaIsla. The staff was very attentive from the minute you arrive on the dock. Taking the yacht across from Cancun was a breeze and a lot of fun. Our room was very clean and the view was excellent. We were on the 3rd floor, and there was no obstruction to the ocean view. Actually, I think the view from all rooms is pretty good. We enjoyed the meals at both restaurants. The Rolandi restaurant had an extensive menu and a gorgeous vista looking out over the water for breakfast, lunch and dinner. The 7 course evening dinner was unbelievable. The portions were the right amount and the service always good. Don't be afraid to take out the Kayaks and the Paddle Boards, it's a great way to see what's down the beach and being able to enjoy the ocean.

  • markbw999 : Wokingham, United Kingdom
Beautiful Small Resort

We visited this lovely place for a week in early March. We specifically chose it because it only has 35 rooms so hoped it would be quiet and relaxing which it indeed is. We booked a junior suite which was very spacious and well equipped. The room was very clean but maybe in need of a refresh - e.g. a few scuff marks and wonky tiles in the bathroom.The food was outstanding. My wife has some challenging dietary requirements and the restaurant staff were fantastic in catering for our needs.Unfortunately we got sick for a couple of days but again the staff were great arranging for medical care, etc.Overall, thoroughly recommended.

  • Evelyn B : Houston, Texas
Amazing Anniversary and experience!

My boss recommended I stay at this resort when visiting Cancun, and I cannot thank him enough. The resort is laid back and fairly quiet, the staff is very attentive and super helpful, and the food was excellent. We booked one of the larger rooms, and we had the extended rooftop patio, which offered amazing views. The constant maid service with nightly turndown service is a nice touch. We took advantage of the 24 hour room service. The attention you get from the poolside staff can't be beat (after a while they started bringing us buckets of beer). This resort may seem pricey, but I promise it is worth every penny spent. The staff remembers you, everyone has a smile and asks if you need anything. It was impressive when eating breakfast on the second day that we didn't even need to ask for mimosas - the assumed correctly we'd need one! There were several couples that had been here before, and now we plan to go back at some point as well. We're also happy to have made some new friends (drinking in the hot tub, of course). Thank you to Jesus at Le Metissage for 3 spectacular meals and a beautiful anniversary dinner, complete with a song from the staff. Thank you to Hilario at the Cozy Bar for laughing at my husband's jokes in English, Spanish, and French. Our anniversary trip was everything we hoped it would be, and more!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte breakfast, lunch and dinner
  • Unlimited alcoholic and non-alcoholic drinks 
  • Premium brand drinks
  •  24 hour dining options
  • Concierge service
  • Fruit basket in room upon arrival (in room daily) 
  • Bottle of sparkling wine in room upon arrival (in room daily)
  • Bottle of local liquor in room upon arrival
  • Mini-bar (restocked twice per day (beer, soft drinks and beer)
  • Phone calls to Canada
  • WiFi 
  • Aromatherapy (pillow and linen scent, fine luxury linens)
  • 24 hr in suite dining
  • Afternoon tea (daily, with plants for infusions)
  • Non-motorized water sports
  • Kayaking
  • Activities
  • Fitness center
  • Pilates
  • Spanish lessons
  • Yoga
  • 35 Suites
  • 1 pool
  • 2 restaurants
  • 2 bars
  • Fitness center
  • Business center
  • Spa (fee)
  • Laundry services
  • WiFi
  • Currency exchange
  • Scuba diving (fee)
  • Golf course nearby
  • Gift shop

Junior Suite Oceanfront

  • One king bed
  • Modern décor with Italian marble finishing
  • Sitting area features a sofa bed and leads to a private terrace
  • Whirlpool Spa-like bathroom with dual therapeutic showers and a steam bath
  • Sitting room
  • Large private terrace
  • Oceanfront view
  • Luxurious Bvlgari bath amenities
  • Therapeutic shower and steam bath
  • Daily refreshed mini bar with beer, juice, soft drinks and bottled water
  • Fresh bottle of sparkling wine and fresh fruit daily
  • Welcome bottle of tequila
  • Concierge service
  • Maid service three times daily with nightly turn-down service
  • Pillow menu
  • Hair dryer and vanity mirror
  • 24-hour in-suite private dining
  • 40" satellite flat screen TV
  • Sitting area with a sofa
  • Wireless Internet access
  • Electronic in-room safety deposit box (laptop size)
  • 120V voltage outlets
  • Direct dial phone and unlimited worldwide calling
  • Ceiling fan
  • Coffee and tea maker
  • 498 square feet

Junior Suite Superior Oceanfront

  • One king bed
  • Modern décor with Italian marble finishing
  • Sitting area features a sofa bed and leads to a private terrace
  • Whirlpool Spa-like bathroom with dual therapeutic showers and a steam bath
  • Sitting room
  • Large private terrace
  • Oceanfront view
  • Luxurious Bvlgari bath amenities
  • Therapeutic shower and steam bath
  • Daily refreshed mini bar with beer, juice, soft drinks and bottled water
  • Fresh bottle of sparkling wine and fresh fruit daily
  • Welcome bottle of tequila
  • Concierge service
  • Maid service three times daily with nightly turn-down service
  • Pillow menu
  • Hair dryer and vanity mirror
  • 24-hour in-suite private dining
  • 40" satellite flat screen TV
  • Sitting area with a sofa
  • Wireless Internet access
  • Electronic in-room safety deposit box (laptop size)
  • 120V voltage outlets
  • Direct dial phone and unlimited worldwide calling
  • Ceiling fan
  • Coffee and tea maker
  • 818 square feet

Presidential Suite Oceanfront

  • Large private terrace
  • Oceanfront view
  • Luxurious Bvlgari bath amenities
  • Therapeutic shower and steam bath
  • Daily refreshed mini bar with beer, juice, soft drinks and bottled water
  • Fresh bottle of sparkling wine and fresh fruit daily
  • Welcome bottle of tequila
  • Concierge service
  • Maid service three times daily with nightly turn-down service
  • Pillow menu
  • Hair dryer and vanity mirror
  • 24-hour in-suite private dining
  • 40" satellite flat screen TV
  • Sitting area with a sofa
  • Wireless Internet access
  • Electronic in-room safety deposit box (laptop size)
  • 120V voltage outlets
  • Direct dial phone and unlimited worldwide calling
  • Ceiling fan
  • Luxurious three level suite
  • Marble finishing and state-of-the-art décor
  • One master bedroom with king-size bed located on second floor
  • Vaulted ceiling
  • Deluxe bathroom with marble fixtures, jetted tub and therapeutic showers
  • Separate living and dining area with a 50'' flat screen TV
  • Coffee and tea maker
  • Private bar and terrace
  • Private solarium features an outdoor whirlpool tub
  • Electronic curtains
  • Ipod dock and DVD player
  • 2,067 square feet

Restaurants

Casa Rolandi

  • A la carte for breakfast, lunch and dinner
  • Gourmet Swiss-Italian 
  • Dress code is dressy casual (long trousers and T-shirts with sleeves for gentlemen)

Le Metissage

  • A la carte for dinner
  • French - Mexican fusion
  • Dress code is dressy casual (long trousers and T-shirts with sleeves for gentlemen)

Bars

  • Cosy Lobby bar
  • Casa Rolandi Beach bar

Zoetry Villa Rolandi offers the following Thalasso Spa facilities and treatments:

Facilities

  • Massage rooms
  • Steam room
  • Saltwater pool
  • Fitness centre

Massages

  • Couples massage
  • Neck, shoulder and back massage
  • Mayan massage
  • Hot stone massage
  • Reflexology massage

Facial Treatments

  • Vitamin C facial
  • Oxygenating facial
  • Facials for gentlemen
  • Deep cleansing facial
  • Zoetry exclusive personalized facial
  • Lifting shock anti-ageing facial

Wraps

  • Basic sea mud wrap
  • Seaweed wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair removal
Romance Bonus - Complimentary Wedding/Honeymoon and Anniversary packages are available. Please inquire for details.
Sip, Savor and See - Dine-around at all Secrets, Dreams and Now Resorts & Spas in Cancun and on the Riviera Maya. (Transportation not included, reservations required)
Golf Bonus - Complimentary Green Fees at Playa Mujeres Golf Club. Please inquire for details. Offer is subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Zoetry Villa Rolandi Isla Mujeres Cancun
    Cancun,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Zoetry Villa Rolandi Isla Mujeres Cancun
Fracc. Laguna Mar SM. 7 Mza. 75 Lotes 15 y 16 Carretera Sac-Bajo, Isla Mujeres 77400 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.