Allegro Cozumel by Occidental
- What's Included
- All Inclusive Features
Our OpinionThe Allegro Cozumel is a great resort. Renovations in 2015 have added a new restaurant, nightclub and teen club as well as updates throughout. This is a great resort for those interested in scuba diving or snorkeling, as the waters boast some of the best underwater views within the area. The food options are OK and the staff are pleasant and personable.
We just returned from a 2 week vacation at the Allegro Cozumel. We are First Club members and have been visiting their annually since 2005. The resort looked absolutely amazing - the grounds were beautiful. The food was great and the staff was amazing! The weather was just perfect. The diving was incredible. Our room was clean, fresh and recently updated. The Asian restaurant was a blast. We can not wait to return next year!
We just got back from spending a week in Cozumel at the Allegro and had a wonderful vacation! The beach is stunning and there is tons of unbelievable snorkeling and swimming opportunities right off the beach. The rooms had lots of character, each one having its own hammock on the front deck. Most importantly the staff were amazing and went above and beyond to make sure that the guests were having the best time possible. Special thanks to Manuel, Erik, Juan Carlos and everyone else for making the stay so memorable! We hope to return next year.
We stayed here for a week and had a good time . The service was good and the staff was very friendly. The resort caterers to a lot of French Canadians and it was fun to hear all off the French being spoken. The food was good, not 5 star but good and was happy with it. I was disappointed that the beach bar closes at 10 as it is nice to hang out on the beach at night and have a few drinks. The shore snorkeling is better to the north but the sand on the beaches is better here. I would go back and stay here again.
Best trip we've had, and we've been to Cuba, DR and Mexico before. What a paradise this is! Stunning beach, well manicured grounds, not too big. Everything you need for a fantastic stay. Food was great and varied, something for everyone! Drinks were good and free flowing. The staff was outstanding. Special thanks to Benjamin, Rafael, Luis, Erik, and Libia and Marina at the concierge. Our first room had a small flood issue and they handled it perfectly, upgrading us to a premium level room and making sure we had everything we needed. We went into town and had a great time exploring some of the local culture. Some of the main strip can be pricey as it's cruise-ship oriented but don't be afraid to explore a few blocks deeper into town. Snorkelling off shore was a ton of fun and we saw a lot of colourful fish, cuttlefish, stingray and a barracuda. Fantastic for kids, with a large splash park and activity area, but this time we went without ours and there were plenty of quiet places for adults to sit back and relax. I would go back to this resort in a heartbeat. You can see they are working hard at keeping it at a high level, with much maintenance and updating going on daily (tending to the grounds, touch up painting, improving structures etc). It really felt like a little slice of paradise. Rooms on the upper level are loud, that's true. There was a bird who landed on our thatched roof each morning to sing and sometimes you'd swear he was in the bed beside you. But that didn't really bother us too much. If you want a quieter room, ask for one away from the main paths/pools and on the lower level.
I'm going to do here an honest review. This hotel has a lot of good aspect but do many opportunities too. Pro:*snorkling is good by the beach*the pier give very access to dive charter. We book with a different company as it was cheaper but you have a dive shop on site. *building only 2 levels * variety of daily bbq by the pool (the paela was great) *a la carte restaurant, we like all of them but the Japanese was our favorite one. *second room was nice send clean *hammock on each balcony*bar by the pool great service Cons*you can drink all day, if it's not beer you aren't going to feel it. Very watery. *customer service. The first room( see pictures) we have was dirty, all beige dirty paint, dirty shower with a curtain instead of glass door like in the standard one, 2 lamp shade but one very disgusting. We request an other room. They said, at first (7pm) that no room available to come back the next day. They send dome one to clean the room. Then someone for the safe as it was not working and still didn't work after that . We came back around midnight, not able to set our mine to sleep in that disgusting room. They finally gave us a standard 2 double bed room as no king bed room available and we have to come back the next day. We agreed to come back after 12 before 3 as we had diving booked in the morning. When we came back. No room available. We gave up and stay in that room. Sleeping very tight in a double bed. We could understand that they can't giving room they don't have but, on the second floor of our building, a room with king size bed was empty that day and for the next 3 days. BAD Customer service. *not enough food at the buffet. We need to go early. * Not much to do around the hotel other then going diving *Sunwing rep= useless to help with our room issue and gave wrong info about dive company.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Room service - continental breakfast (7am-10am)
- Unlimited Domestic drinks from 10am-2am
- Boogie boards
- Introductory scuba lessons in pool
- Exercise room
- Dance lessons
- Language lessons
- Daily activities
- Nightly entertainment
- 305 rooms in thirty-eight villas
- 5 restaurants, including: Buffet, International, Italian and Asian (Dress code & reservations required at a la carte restaurants)
- Snack bar
- 5 bars, including: Swim-up bar and Disco
- 3 pools - 1 activity, 1 relaxation, 1 kids
- Tennis courts
- Multipurpose court
- Fitness room
- Spa (fee)
- Beauty salon (fee)
- Gift shop
- PADI five-star dive center on site
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- In-room safe
- Full bathroom w/shampoo dispenser
- Balcony with hammock
- Max occupancy 4 persons
For the Kids - Water park; Kids 4-12 can enjoy supervised activities at the Kids' Club from 9am-5pm. Teen club for ages 13-17.
Honeymooners - Receive a special check-in at guest service desk, breakfast in bed (once per stay), flower arrangement, 10% discount on massage, and a room upgrade (best available at check-in). Arrange locally with Guest Services. Proof of marriage certificate required. Inclusions are subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Allegro Cozumel by OccidentalCozumel,Mexico
- Hotel Contacts
- Extra Info
Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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