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Allegro Cozumel by Occidental

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Our Opinion
The Allegro Cozumel is a great resort. Renovations in 2015 have added a new restaurant, nightclub and teen club as well as updates throughout. This is a great resort for those interested in scuba diving or snorkeling, as the waters boast some of the best underwater views within the area. The food options are OK and the staff are pleasant and personable.
The further south you go in Cozumel, the finer the beaches and the closer you are to the famous reef. So if you're a beach hound or into snorkeling and diving, this is the place for you! Featuring accommodations in charming thatched roof buildings - just eight rooms to a building - the Allegro has been popular with Canadians for many years.
Location: Southwest part of Cozumel on San Francisco Beach, a 5 min boat ride from Palancar Reef, 20 min from Cozumel airport.

tripadvisor Traveler Reviews
  • sloopjohnb89 : USA
Good value for the money

Very nice property, well maintained. Top-notch dive shop on site. Very easy to get to town and attractions with taxi service very close by. Food is ok, just don't expect gourmet. The best meal we had was at the Italian restaurant!If you just want a cup of coffee and something light for breakfast, you really have to go into the buffet to get it. They have coffee set up near the bar, but very limited as far as light food goes. They should really offer more of a continental breakfast for those that don't want to bother with the buffet.All staff are very helpful and friendly.

  • 991darinf : South Woodslee
A Divers Paradise

This was our first trip to Cozumel and after this experience wont be our last . We purchased the Ultimate divers package and for us it was worth every penny from the private check in with Hector who helped us in every way from booking our specailty dinners to our rooms and checking in on us periodically to make sure our trip experience was the best it could be . The rooms were newly renovated and kept nicely clean not sure of the maids name as she was like majic in and out and never an inconvenience to us we satyed on the main floor was fairly quiet except for the odd loud chuckle of familys having fun . The Santarosa lounge which is exclusive to the divers package was a surprising treat from everything from the beach side view to the early breakfast and snacks and the premium bar which Victor kept clean and stocked and us well served ty . The resort grounds were kept very clean always seen staff around keeping things tidy and the fun moving along . The restaurants were clean and efficient the specialties were very good but the buffet was ok but never went hungry and always had a few good options and for lunch the bbqs by the poolside were great always fresh hot . Now to the main reason for attending this resort and location the diving , Wow the best diving experience i have ever had from the onsite dive shop to the amount of different dive reef locations all close by to the great instructors like Many , David , Ash , Janet to name a few to the polite and knowledgeable crews of the boats that serviced our dives daily . All these people helped us have an amazing vacation and to enjoy alot of first like gaint spotted rays to sea turtles to bearded toad fish to nurse sharks and amazing coral creations along this amazing reef . We enjoyed this resort as a couple from the pools to the great beach but would love to come back with the kids and grand kids to enjoy the rest of the resort that was designed for lots of fun hours for kids from the splash pool with slides and pirate theme to playground equipment and kids group activities . Thank you for having us hope to come back soon .😉

  • beach_70016 : Montreal, Canada
Vacation and business

Good day I was at the allegro Jan 14-21 2017I can say all and all a great trip hotel is 20 min from down town taxi 15 us ..can take a day trip around the island by asking the bell boys for a taxi is about 80-100 cad..Food ...was ok i think because it's an island the verity is not great ..I have to say they need to have warmer food..but you can always find somthing you like ...Restaurant à la carte japonaise was great Italian tooDrinks amazing all the bartenders are great ...but Juan stands out..Rooms small but great clean maids do a great job Beach amazing pools great I want to say a special thanks to Bell boy Jesus garduza always helpfulAnd waiters Sergio cob and Jorge Chan always at a client service. Buffet and restaurant manager great tooAll and all a standard hotel with all you need beach beautiful views ..they need to copy the food service like the allegro playa carSafe travels

  • Linda H : newtonville, ontario, canada
Jan.9, 2017

Waiters in restaurants were very attentive and good natured. In particular, Luis and Ana were exceptional! We even started to ask for their tables.Maids were thorough and left beautiful towel creations on our bed.A la Carte restaurants were excellent-entertaining and efficient. The buffet was okay and there was a good variety. Bacon was scarce at breakfast but the egg chef was fun and efficient. Grounds were well kept as were the pools and beach. Never did we find chairs to be unavailable.Entertainment at the theatre were only 2 nights- light show and break dancing -which were very good. The disco went every night but we did not attend.All of the bartenders were efficient and friendly and there was seldom much of a line up for a drink. Waiters went around pools and beach to get people drinks. Barbecue at lunch was available every day.

  • Deeter67 : Ontario
Nice spot, too far from town.

Large group of us hit the Allegro for a week of rest and relaxation. We have all been to Cozumel several times before and decided to try the far end of the island. We really enjoyed the beach at the Allegro, best we have ever stayed on in Cozumel. The only catch is when you get the good beach you get really poor snorkeling as there are no fish other than the occasional swim-by. Drink service at the beach I would say is very good as well as the beach bar and yes they do appreciate tips. The pool is unique as it actually has a liner in it which I have never seen anywhere else in the Carribean. The BBQ at poolside is excellent. Burgers and dogs everyday along with a couple days of pork chops were really good. The grounds of the hotel are very well cared for and clean. Of course the washrooms around the pool bar get a little dirty by the end of the day but not a big deal. The rooms I would say are not great. We have stayed all over the Carribean and I know the musty smell but these just seemed to be that much worse than anything else we have ever stayed in. I am guessing it is because of the "thatch" roofs and the moisture they must hold. Some have said that they were in a renovated room but ours was certainly not and very small. But, the hammock on the porch is a nice touch.The food at the resort I would say is average, a couple of nights pretty slim pickings. The Oriental restaurant is awesome, best meal we had all week! Also, the lady that makes the omelettes is excellent! Please tip her, she's great!The location was probably the main reason along with the room that I would not stay here again. Too far from town and the golf course for me but the beach is a great trade-off.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • Room service - continental breakfast (7am-10am)
  • Unlimited Domestic drinks from 10am-2am
  • Sailing
  • Windsurfing
  • Kayaking
  • Boogie boards
  • Snorkeling
  • Introductory scuba lessons in pool
  • Tennis
  • Volleyball
  • Soccer
  • Bicycles
  • Exercise room
  • Aerobics
  • Dance lessons
  • Language lessons
  • Daily activities
  • Nightly entertainment
  • 305 rooms in thirty-eight villas
  • 5 restaurants, including: Buffet, International, Italian and Asian (Dress code & reservations required at a la carte restaurants)
  • Snack bar
  • 5 bars, including: Swim-up bar and Disco
  • 3 pools - 1 activity, 1 relaxation, 1 kids
  • Whirlpool
  • Tennis courts
  • Multipurpose court 
  • Fitness room
  • Sauna
  • Spa (fee)
  • Beauty salon (fee)
  • Theater
  • Gift shop
  • PADI five-star dive center on site
Hotel Rooms include:
  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • In-room safe
  • Full bathroom w/shampoo dispenser
  • Hairdryer
  • Balcony with hammock
  • Max occupancy 4 persons
Kids Deal - Kids 2-12 pay a special child's rate when sharing a room with 2 adults. Max 2 kids.

For the Kids - Water park; Kids 4-12 can enjoy supervised activities at the Kids' Club from 9am-5pm. Teen club for ages 13-17.
Wedding Bonus - Wedding packages available, please inquire for details.

Honeymooners - Receive a special check-in at guest service desk, breakfast in bed (once per stay), flower arrangement, 10% discount on massage, and a room upgrade (best available at check-in). Arrange locally with Guest Services. Proof of marriage certificate required. Inclusions are subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Allegro Cozumel by Occidental

  • Hotel Contacts
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  • Disclaimer
Allegro Cozumel
Km 16.5 Carretera Sur San Francisco Palancar, Cozumel 77600 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.