El Cid La Ceiba Beach
- What's Included
- All Inclusive Features
Our OpinionThe El Cid La Ceiba Beach is a great spot located within some of the best views in Cozumel. The resort is notable for their amazing and accommodating service. The rooms are fairly well kept. There are plenty of buffet items as well as a la carte restaurants to choose from. The area does have a tendency to get a little loud, due to the fact that the resort is located near a cruise and ferry dock.
Our vacation at El Cid La Ceiba this past week was absolutely amazing. Everyone at the resort was incredibly gracious and went out of their way to make our week truly the best! I cannot say enough about every staff member at the resort.We exchanged through RCI for two- two bedroom suites to accommodate our group of seven adults. I started emailing the resort months before we arrived to ask many questions. Our concierge/tours expert, David Janda, was my primary point of contact. He patiently and quickly replied to my queries and even called a few days before our arrival to check on our flights into Cozumel for airport pickup. Every request we had was fulfilled to include using a wheelchair for the week, a shower chair in place and ground floor suites (absolutely perfect location in the lower building with direct access to the pool and amenities).Once we arrived at the Cozumel airport Eddie (the man in the lime green shirt) was waiting for us and quickly ushered us to a waiting shuttle. It was so easy and quick! While at the resort every day was an adventure. David arranged for us to tour Chichen Itza, search and release baby sea turtles at Punta Sur, helped us rent an SUV to tour the island and answered our questions every day. We had no problems traveling to Chichen Itza in spite of the travel warning. Swimming in a cenote and dining at a buffet was also included…wonderful, but long day. The turtle release was incredible. We were so excited to watch as the baby turtles scampered to the ocean and helped a few stragglers who were buried deep in the nest. We also went to the local KaoKao Chocolate factory where we learned about the history of chocolate and actually grinded cocoa beans to make a disk of hot chocolate mix. Our guide, Miguel was a gracious and informative host.The hard working grounds crew was out every day trimming and cleaning the resort and the maintenance staff was quick to respond to our needs. The towel attendants were also cheerful. The restaurant meals and staff were superb. We enjoyed everything we ate! Rafael and the front desk staff were always smiling and helpful. Ariel and the front door folks were quick to help with bags, getting taxis, and helping us whenever we needed it. The managers, Joel and Esther, were present, cheerful and always accommodating to our requests. Our housekeepers, especially Magdalena, were without a doubt the best we’ve ever had in any resort or hotel. They thoroughly cleaned our units every day- floors, common areas, bedrooms, bathrooms, kitchen- the works! Every day we had a lovely folded towel creation accented with fresh flowers waiting for us in each bedroom. “Sweet Dreams” chocolates were delivered to our rooms in the evening. Four of group members are scuba divers. They dove with the onsite Babieca Dive Center and had nothing but praise for the professionalism and incredible dives. Our activities director, Gustavo, was exceptional. His infectious good humor made us all feel welcome. We especially enjoyed the Bingo games, cooking classes and Mayan dance show he organized. We did participate in the time share presentations. The staff was professional and patient as we discussed the options.We bought food for breakfasts, lunches, three dinners, water and snacks at the MEGA just up the road from El Cid La Ceiba. The prices were reasonable. Taxi rides were inexpensive. The most we paid was 200 pesos going to the airport. Most of the trips to town were between 100 and 150 pesos. Right next to El Cid La Ceiba is a store with a little bit of everything to include food, drinks and souvenirs. Across the street is an OXXO convenience store (like a 7- Eleven) where we resupplied water and drinks. Across from the cruise port are lots of souvenir and hand made goods shops- some are open air.We thoroughly enjoyed every minute of our vacation. The location- right on the water with sand, pools, and beautiful turquoise water made was picture perfect. Thank you so very much to all the staff at El Cid La Ceiba who made this one adventure to remember!
The Pillows and Beds were very comfortable, Wait Staff and Bartenders were friendlyand gave great service. The Battery in the Safe was not working so we had to get thatreplaced. Also the Room was very Cold so we will ask for assistance the next time.Overall our experience was a very good one and we stay again.
We have been staying at El Cid for the past three years and always enjoyed it.Staff are very good and food and drinks are excellent..We upgrade to the elite for top shelf drinks and more food options.I like the size of the resort and location,you can watch the cruise ship activities as they come and go. I talked to several people who stay here for months at a time their winter home.
Overall our experience at El Cid was great. Couldn't have asked for better service ... the servers, waiters, bartenders are all very attentive, friendly and ready to be of assistance. The only thing I didn't like about El Cid is there really is no beach, so don't go expecting to be on a beach. It is rocky where you get in the water ... take water shoes ... we did and were grateful we did. They help getting in to the water where the rocks are a little slippery. We had a great time and would definitely visit there again! (They are remodeling and sometimes in the morning it was a little noisy.)
This is my second time to El Cid and they were stellar! Exceptional hospitality, accommodating to our every need, and a beautiful location. One cannot ask for more. I will be back for sure when my schedules allow.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All Drinks (domestic beer & cocktails 10 am -11 pm)
- Daily Activities
- Non motorized water sports
- 1 King or 1 Queen bed
- Satellite TV
- Safety Deposit Box
- Max occ 4 persons
Resort Location Map
El Cid La Ceiba BeachCozumel,Mexico
- Hotel Contacts
- Extra Info
Carr. a Chankanaab Km 4. 5, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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