El Cid La Ceiba Beach
- What's Included
- All Inclusive Features
Our OpinionThe El Cid La Ceiba Beach is a great spot located within some of the best views in Cozumel. The resort is notable for their amazing and accommodating service. The rooms are fairly well kept. There are plenty of buffet items as well as a la carte restaurants to choose from. The area does have a tendency to get a little loud, due to the fact that the resort is located near a cruise and ferry dock.
Arrived at our hotel on a tuesday hotel lobby and area was very well orgainzed took us about 30 mintues to check in. You have to be careful going with a group discount Raul the Sales manager was extremely deceptive we were supposed to be at a fixed rate with Elite package but due to room availability and package availability they ended up dropping us to a lower package the experince wasnt bad but please dont email back and fourht and promise us the world and when we arrive get delivered less then we expected. Besides that the 5 nights that we were there it was amazing the inclusive part was thrilling drinks and food non stop. the liquor a bit on the cheaper side left us wanting more however for all inclusive cant complain. We did run into a ROACH issue in the room the first night but after it was reported didnt occur again. Beds are ok the rooms are spacious and clean. Would go there again if offered the right price.
This was the third "El Cid" that I have visited and was a clear choice for my wedding. While it is not as big as Cancun but it's size only contributes to its charm. When the cruise ships are in, the resort can become a tad crowded but the staff truely take care of their own. The resort itself was clean, organized, and well maintained.
This resort was just shy of 5 stars and I'll explain why in a bit. First, I'll tell you why it's a great choice. Mimosas at check-in, extremely friendly and helpful staff, clean premises, beautiful ocean front views and grotto tide pools. My husband and I went to celebrate our first anniversary and David recommended a restaurant in town for our special dinner, and we are so glad we tried it. Another member of the El Cid staff that was phenomenal was Adrian. He was in charge of the daily activities and was always somewhere to be found on the resort, encouraging us to participate in activities and even seeking us out sometimes when he knew it was an activity we mentioned we were interested in. He went above and beyond to make our stay more comfortable, more fun, and more memorable. There is only one restaurant at this resort but we at there most of the week and didn't have a bad dish. The breakfast buffet was really good every day with slight variations, and everything else we ordered off the menu was seafood and thoroughly enjoyed it. We were able to get snorkeling equipment for free, and the snorkeling tour with Adrian proved to be even better than snorkeling at El Cielo Beach. Where else can you see a sunken plane while snorkeling!? Drinks were heavy on the alcohol, so I'm definitely not going to complain about that, but I noticed in general, the mixes they use for drinks is very different in Mexico, less sugary so if you're expecting a sweet margarita or pina colada you won't get it. There were also plenty of lounge chairs and shade to enjoy the beautiful ocean views. Why I gave it 4 stars: there was a lot of construction projects going on while we were there so a relaxing day on the beach meant listening to a lot of banging of hammers near the pier, and in the hallway outside our room they were repairing something the last few days we were there. The second reason for the 4 is that there is a dock right in front of the resort, so some mornings you wake up and your beautiful view is blocked by massive cruise ships that don't leave until sunset. The last reason is that you don't get free wi-fi unless you're a member, and the daily cost is pretty expensive. I would suggest calling ahead to see if there will be any major construction projects going on the week you plan to go. Other than that, my husband I highly recommend this resort for a stay in Cozumel.
First off the room had been remodel since our last trip there so that's a positive. The maid was also great. The downsides are there is never any hot water unless you run the water for 20 minutes. The the cruise ships constant noise, horns, announcements, the drunk obnoxious cruise ship crews at the resort, the lazy front desk people and the timeshare sales guys. The constant construction banging. The hot tub was actually a luke warm tub.
The first night I arrive, there were bugs in the bed and tons of ants in the bathroom. Contacted management and they appeared confused and unapologetic. Later arrived with spray, but we demanded to move rooms...
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- All Drinks (domestic beer & cocktails 10 am -11 pm)
- Daily Activities
- Non motorized water sports
- 1 King or 1 Queen bed
- Satellite TV
- Safety Deposit Box
- Max occ 4 persons
Resort Location Map
El Cid La Ceiba BeachCozumel,Mexico
- Hotel Contacts
- Extra Info
Carr. a Chankanaab Km 4. 5, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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