- What's Included
- All Inclusive Features
Our OpinionAn amazing 4-star resort for those looking to experience luxurious and top-notch service, but are also on a budget. The resort is extremely clean, as the beach and pools are cleaned and maintained daily. There are plenty of activities available for families and children. The staff at this resort are extremely attentive and helpful. A great place to escape for an amazing price.
So let me first say that when we travel to a tropical destination it is always for a sun and beach getaway from our dreadful Canadian Winters. My wife is a teacher so we are limited to travelling South to March break and Christmas. We really enjoyed El Cozumeleno. The room had a beautiful ocean front view. There is nothing like the sound and smell of the ocean as you are going to sleep. The rooms are clean and comfortable. Nothing over the top but who spends their vacation in the room? The beach is beautiful. Great snorkelling right off the reef out front of the hotel. Staff is friendly. No issues with the food and drinks were plentiful. We would definitely return.
loved this place ....front desk manager carlos was awesome and upgraded us for free ...couldn't ask for anything more from this hotel ...waiters ...hotel staff and bar tenders were awesome and always there to tend to your every need ..have already re-booked a week long stay here in june and i see no reason to go any where else. AWESOME AWESOME AWESOME
El Cozumeleno is a beautifully kept, smaller resort located 4.8 miles north of pueblo San Miquel on Cozumel island. The resort consists of several large buildings with all rooms (windows and balconies) facing the ocean. Views of the golf course and jungle from the other side at front entrance to rooms. I believe there are about 200 rooms. We stayed in the taller more southerly building on the 7th floor and the views were spectacular. I believe this is called the sea and sky option. Go for it, its worth it. The resort is starting to show its age, but it is very clean and well kept and that matters to us. We are a couple (mid and late 50's) and this resort was great for our lifestyle. This is not a place for 20 yr old's who want to party. We did walk to town once, but its a workout. Taxis run anytime and it is only 80 pesos ($7) each way. The resort was fairly quiet during our stay (14-21 Nov/16) and the service we received from hotel staff was excellent. We got to know many of the waiters and bar staff, who all worked hard and long hours. There are too many to name, so Hola to all! The food is good and hearty in the beach buffet with a grill going most nights. The dinner at La Veranda specialty restaurant was excellent with service to match. There is a pianist most nights who takes requests. Reservations for this restaurant must be made each day starting at 8:00 am and you can't book a day ahead. Beverages at all bars were nicely made and the adult slushie drinks (Miami vice) were to die for. Oddly there is a $3 charge for a bottled water and you only receive 1 per day in the room. We solved this on our first trip to town, I bought a number of large bottles and this was plenty for drinking and brushing teeth for the week. The ocean in front of resort stays clean and free of seaweed due to a cement pier extending from shore. This is a great place to snorkel with large numbers of beautiful fish. Ask a waiter for some old buns to feed to the fish and seagulls!! I went SCUBA diving and there is a dive shop located right at the hotel (plongee Grand Cozumel). It is run by some folks from Quebec and thus caters to divers in English, Spanish and French. Talk to Jordan for some excellent safe diving.We also booked a trip to Coba through our AMSTAR rep (Rolando) at the hotel and its a good thing we did. We arrived in Playa a little late due to high winds and problems docking the ferry. The operator Mayan Adventures on the mainland failed to wait for us in Playa del Carmen and we were left stranded when we got off the ferry. A phone call back to our AMSTAR rep and the money we paid was refunded without question. Thanks Rolando for your good service We then re-booked a day trip with a private taxi operator (Roberto Ortiz) in Playa and our day was saved. We highly recommend contacting Roberto Ortiz (tel 9841415271 or email@example.com) if you need a good reliable private taxi in Playa. Thanks again Roberto for saving our day and a great private trip to Coba!Overall we loved the El Cozumeleno beach resort and we will be back!Robert, Canada.
I was very impressed with the property. The staff are excellent and attentive. The food was poor. Everything we got was either barely warm or cold. It was very disappointing. The food was also very bland with little to no spice. I would not stay again because of the food. However, the people were great, the grounds amazing and very clean.
We went for a family trip and stayed 7 days in El Cozumeleno. The place is amazing, the ocean view, the color of the sea, the thing to do were perfect. We went snorkelling everyday, it was so cool. There are a lot of options to eat in 2 restaurants, but not so manyfor vegetarians (vegans), we had to eat almost the same options every day. The staff is so friendly. We had a great time.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Specialty restaurant
- Theme night dinners
- Room service (7:30am-10pm)
- International & Domestic drinks
- Introductory scuba diving lesson
- Daytime tennis
- Use of bicycles
- Fitness centre
- Games room
- Daily activities
- Nightly entertainment
- 252 rooms in two 5 & 9-storey buildings
- 1 buffet restaurant
- 1 International a la carte restaurant, dress code & reservations required
- 5 bars including Pool bar
- 2 pools w/wet chairs & wet tables
- Children's pool
- 1 tennis court (not lit)
- 18-hole mini golf
- Fitness centre
- Games room
- On-site scuba diving (fee)
- Convention centre (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Bathroom w/shower
- Balcony or patio w/garden view
- Max occupancy 4 persons
- Same as above with ocean or partial ocean view
For the Kids - Kids 5-12 can enjoy supervised activities daily at the Kids' Club and kid's pool. Babysitting services available (fee).
Dive Packages - Please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Playa Santa Pilar Km 4.5, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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