- What's Included
- All Inclusive Features
Our OpinionAn amazing 4-star resort for those looking to experience luxurious and top-notch service, but are also on a budget. The resort is extremely clean, as the beach and pools are cleaned and maintained daily. There are plenty of activities available for families and children. The staff at this resort are extremely attentive and helpful. A great place to escape for an amazing price.
I stayed at El Cozumeleno in April. The resort is North of the airport, too far to walk to San Miguel, but a taxi is around 90 pesos ($4). You can enjoy a day trip to town, eat at La Choza or Casa Denis or Kinta and visit Dolphinaris or Stingray Beach. You can learn to fly board or sail. There are dozens of dive shops if you are a diver. Many adventures are only $4 away from El Cozumeleno. If you prefer to hang out at the resort, you will enjoy a gorgeous view of the sea, a refreshing swim in the pool or the ocean near the concrete jetty where sand covers the sea floor. Waiters deliver drinks to you even on the beach, so you dont have to break away from that terrific book. Either way, El Cozumeleno is a terrific base to venture from and a gorgeous home to return to once the sun goes down!
Awesome rooms, plenty of room, wonderful view! The staff was very friendly and professional. The wifi was hard for me to get, I did not have any connection at all but I saw olenty of people online using their phines.I highly recommend it
I loved the property. It is very well maintained. The rooms were spacious and nicely decorated. The view from the 9th floor is spectacular. The hotel staff were very friendly and helpful when questions arose. The pool areas were very nice and plenty of lounge chairs to choose from. I loved that there were hammocks in shaded areas near the ocean to relax in. There were several options to choose from at the breakfast and lunch buffets and dinner in the restaurant was very good. I did not try the buffet for dinner. The property is very close to the airport as well as a short trip into town. I'd definitely come back here again.
We were 6 people travelling together staying in 3 separate rooms! We stayed on the 6th floor while the rest of our group was on the 1st floor! This resort is small and perfect for snorkeling with amazing staff. We received amazing service from all of the staff except for Carlos at the front desk. He was the least friendliest staff member they had and all I ever observed him doing was watching the staff very closely at all times as if he was trying to catch them doing something wrong. It seemed like the staff are not allowed to talk to you if he is close by which is ridiculous as this hotel is known for having amazing staff. A la carte service is outstanding with Jose, Rodrigo, Octavio, Aldo and Manuel they are very friendly and the food is great! These guys all work extremely hard day in and day out so please tip them! In the Buffet we always tried to get William as he is awesome as well.Janet is one of the servers in the evening and she was awesome! Always smiling and eager to make your stay enjoyable. The snorkeling there is amazing. The resort is clean and the staff are always working very hard to keep the grounds clean and looking good. We also had pictures done by their awesome photographer William. He was such a pleasure to deal with. I've traveled to lots of places before and sometimes the photographers don't have time for you. William was awesome! He was very attentive to your needs and he was extremely friendly and welcoming. I observed him engaging folks of all age categories and he did a great job in helping people chose the right pictures. You can do a photo shoot with him and I would highly recommend you meet with him and decide on a time and take advantage of it. You will not be disappointed as he has a great eye for taking pictures! Overall the staff make this stay the best it can be! There is nothing like going to a resort where they cater to your needs and make you feel like family. If you like key lime pie take a walk across the street and enjoy it!
I have stayed in a lot of resorts, and I have to say this resort was amazing and made me feel like I was part of the family. The workers were so nice and helpful with everything. I really didn't have to lift a finger . Room was awesome and very clean. Beach was unreal , we snorkeled every day . Make sure you bring nice clothes for dinner. Can't make reservation in nice Restuarant without proper attire. Love you guys and me and my family will definitely be back next year. 10 stars if I could.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Specialty restaurant
- Theme night dinners
- Room service (7:30am-10pm)
- International & Domestic drinks
- Introductory scuba diving lesson
- Daytime tennis
- Use of bicycles
- Fitness centre
- Games room
- Daily activities
- Nightly entertainment
- 252 rooms in two 5 & 9-storey buildings
- 1 buffet restaurant
- 1 International a la carte restaurant, dress code & reservations required
- 5 bars including Pool bar
- 2 pools w/wet chairs & wet tables
- Children's pool
- 1 tennis court (not lit)
- 18-hole mini golf
- Fitness centre
- Games room
- On-site scuba diving (fee)
- Convention centre (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Bathroom w/shower
- Balcony or patio w/garden view
- Max occupancy 4 persons
- Same as above with ocean or partial ocean view
For the Kids - Kids 5-12 can enjoy supervised activities daily at the Kids' Club and kid's pool. Babysitting services available (fee).
Dive Packages - Please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Playa Santa Pilar Km 4.5, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.