- What's Included
- All Inclusive Features
Our OpinionAn amazing 4-star resort for those looking to experience luxurious and top-notch service, but are also on a budget. The resort is extremely clean, as the beach and pools are cleaned and maintained daily. There are plenty of activities available for families and children. The staff at this resort are extremely attentive and helpful. A great place to escape for an amazing price.
Amazing beach, pool, food and drinks! Thanks for the great stay! We had a great time and the staff was very friendly. Lots of things to do, snorkeling, biking, or just laying on the beach. The rooms were clean and well maintained.
This resort was amazing. Everyone was so friendly and so willing to help you. Angel at the restaurant/snack bar, Yamina (i think. she was our server during breakfast), and a young man at the swim up bar were all truly amazing!!! I hope when we go back they are all still there. The food could improve, however you will not go hungry and if you are not happy with the selections on the menu they are always more than happy to let you order something else. The room was a little dated but who spends much time in their room while you are in Mexico!!! We booked a scuba diving trip through PADI dive club which is located on the resort and had an amazing time! The beach was nice as well, we snorkeled several days out of the week that we were there. The water is crystal clear and El Cozumeleno is one of the few resorts that actually have a sandy beach that you can walk into the water. I would recommend water shoes for snorkeling because of the rock and coral. We were there the week of Labor Day and since it was not peak for travel the resort was not overly crowded. El Cozumeleno staff great job!!! You rock.
We had a nice time at this resort. The food at the restaurant was good the buffet got a little redundant. The resorts beach was small but there were a lot of activities like mini golf ping pong a pool table. They also had activities by the pool. The beach out side of the resort was walkable for about a half mile. some days it was full of seaweed. When the seaweed cleared there was some good beginner snorkeling right at a breakwater by the resort. This was a nice place for the money.
Great resort. Hardworking and friendly staff. Great food. Awesome beach. Close toairport and town. Very personal resort. Manager Carlos was fantastic. He called us by name. He handled the tropical storm Nate calmly and thoroughly. We felt safe and calm.
Long time staff remembered us upon arrival. Hotel is older but well maintained . VERY clean, bed is hard, food is good , staff is extremely friendly. Special thanks to Sergio, Jorge , Manuel and Octavio. They treated us like whatever we wanted, they would make come true. Fish are right there off the beach to swim with . $7 taxi ride to downtown for shopping. $17 to airport. My only complaint is that they did not upgrade our room since we are multiple repeat guests. But can't really complain when I did get what I paid for. Will return asap.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Specialty restaurant
- Theme night dinners
- Room service (7:30am-10pm)
- International & Domestic drinks
- Introductory scuba diving lesson
- Daytime tennis
- Use of bicycles
- Fitness centre
- Games room
- Daily activities
- Nightly entertainment
- 252 rooms in two 5 & 9-storey buildings
- 1 buffet restaurant
- 1 International a la carte restaurant, dress code & reservations required
- 5 bars including Pool bar
- 2 pools w/wet chairs & wet tables
- Children's pool
- 1 tennis court (not lit)
- 18-hole mini golf
- Fitness centre
- Games room
- On-site scuba diving (fee)
- Convention centre (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Bathroom w/shower
- Balcony or patio w/garden view
- Max occupancy 4 persons
- Same as above with ocean or partial ocean view
For the Kids - Kids 5-12 can enjoy supervised activities daily at the Kids' Club and kid's pool. Babysitting services available (fee).
Dive Packages - Please inquire for further details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Playa Santa Pilar Km 4.5, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.