- What's Included
- All Inclusive Features
Our OpinionThe Iberostar Cozumel is a great luxury resort. The entire resort -from the pool to the rooms- are all immaculately well kept. There are variety of buffet items available to choose from. There are three a la carte restaurants, all of which are great. There is a kids club available. However, it does come with an hourly rate. Overall, a top-notch resort.
I'm honestly not even sure where to start! A girlfriend and I stayed here this past week for 8 days as a girls get-away, and it exceeded our expectations in every way! The grounds are nice and very well kept. Rooms are clean, cool, and have all of the accommodations you would need. Fridge is always stocked with cold beverages. The food was fabulous! An excellent variety for both breakfast and lunch, and an alternating theme for the dinner buffet with a ridiculous amount of food to choose from! There are also 3 specialty restaurants in which you must make reservations in advance. Be sure to do that, or you will miss out on some delectable dishes! The salmon at the Oriental restaurant was fantastic! We both had a relaxing massage at the spa which was excellent!While the aforementioned items contributed greatly to our pleasant experience, surprisingly, it was the staff members which made our stay even more enjoyable. I was blown away by how hard these individuals work, how attentive and accommodating everyone is, and how - no matter what task they are carrying out - they are literally ALWAYS doing it with a smile. All of the Star Friends were great. It's amazing to me that these guys and gals work as hard as they do all day, and still manage to put on such an incredible show night after night. Of the Star Friends; however, Alex simply stood out! Alex took a sincere interest in getting to know more about us and we were given a little insight into his life as well. His smile and his energy are infectious and it is clear that he truly does enjoy what he does. He thrives on, and has a genuine interest in making people happy and succeeds in doing that with his personable nature, kind heart, and his incredible talents. He even taught me that I actually CAN dance (who knew?!)...I just need someone patient enough to teach me - and I thank him for that. I feel very fortunate to have made a new friend in Alex! We had such an amazing experience at Iberostar from check-in to check-out! We made so many memories and made many new friends during our stay. I look forward to coming back again very soon!
Have been going since 2012. Place is always awesome. Great atmosphere, absolutely all staff is as polite and helpful as humanly possible, drinks are great, food got a lot better with the addition of a Brazilian chef. I will definitely come back!
This place was FANTASTIC. The food was great, and the staff was very friendly and attentive to the customers. Our room was very clean and the A/C worked perfectly.My favorite restaurant was the Pagoda (Oriental food). I ordered the salmon and mango salad, which melted in your mouth. The shrimp sushi was great too. My favorite a la carte night was seafood night where they had stone crab legs at the buffet. Do not leave this place without getting a massage at the spa. Dominga is the best massage therapist in the Universe!! She's also a sweetie pie. I will definitely be back, and highly recommend this resort!
it used to be really good. Now that it's free, it sux. I needed to use it for work while I was there. I couldn't.I'd rather pay for it and have it working than getting a non-working free one...Make a free one, and a $$$$ one. Make everyone happy....
This was our first resort vacation. All the staff were awesome. The entertainment was great. Alex & Orlando were always chatting with us, great personalities! The food was delicious, a great variety. It was nice having umbrella's in the rooms. The cleaning staff keep our room tidy for us daily. Mosquitoes were bad, but previous guest we talked to said they had not had that problem before, could be the time of year Sept. Bring repellent just in case. Will definitely go again!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Christmas & New Year's Gala dinners
- 24 hr International brand drinks, Domestic beer & House Wine
- Hobie cats
- Introductory scuba diving lesson
- Use of bicycles
- Kids club
- Exercise classes (Aerobics, Step aerobics & Yoga
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- 300 rooms in forty-three 1 & 2-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: Steakhouse, and Mexican, dress code & reservations required
- 5 bars including: Swim up bar, Theatre bar & Snack bar
- 2 outdoor pools
- 2 (lit) tennis courts
- Dive shop on-site
- Scuba diving on-site
- Fitness facilities
- Groceries & sundries shop
- Gift shop
- Free WiFi internet
- Beauty salon
- 1 king or 2 double beds
- Ceiling fan
- Cable/Satellite TV
- In-room safe
- Bathroom w/shower only
- Balcony or patio
- Max occupancy 4 up to 3 adults
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's pool. Babysitting services available (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Costera Sur, km. 17,785, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.