- What's Included
- All Inclusive Features
The Occidental Cozumel is a pleasant hotel. The rooms are spacious and well maintained. The staff are extremely friendly and attentive. The buffet and restaurants in the resort have a tendency to be open during specific times, so make sure to have a flyer handy to be informed what restaurants are open. Overall this is a great all-inclusive hotel for the entire family.
Room was very nice pleased with the resort but the food was horrible. Order a steak and some fish in the royal level restaurant. The steak was very under cooked and we always order med rare and this was still cold in the middle. A quality restaurant should know how to cook a steak... we did not have a single meal that would even compare to the other all inclusives we have stayed in.
The staff was welcoming and very helpful. My niece had her wedding there and what a beautiful wedding it was. Thanks to your staffs preparation everything was perfect. I enjoyed my stay there and will most definitely return. Thank you.
There were plenty of restaurants to eat at, reservations required early or you will end up eating at the buffet, which was always a winner. So many items, hot, cold, and always ask for something you Dont see on buffet, they will gladly get you an item quickly. Drinks were good, not too many top self brands unless purchased an upgrade room. Was worth the perks in my opinion. Say no to the time share question/meeting at beginning. Simple no intention on buying works well. Some did get free trips off site, with a catch of a half day spent on a sale of a timeshare return package. Pools were clean. Plenty of towels, clean room, serviced daily. Would return because of general AI near airport. Visited the sister hotels, they were about the same, give or take. Pleasant, no worry trip. Will return again for a 4th return to same area, occidental Cozumel. Beware of booking excursions separate, let front desk help. I got taken for $350 and fishing guy never showed up to do 4 hour fishing tour. Hotel said they was nothing they could do, because I booked on beach and not through hotel.
latest of many visits t this facility which remains top notch and a wonderful destination. Joined a recessing group of friends who go for the world class diving and although one of many all inclusive resorts still top notch. highly recommend after 6 visits ....must be doing something right!
We love this place! The staff is so friendly. When we go here, we are looking for a laid back relaxing week and that is exactly what we get. There is no pressure to more. We have seen some of the most outstanding sunsets sitting on the beach and love to sit out on our balcony and watch the jungle wildlife.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited a la carte dinners w/reservations
- Theme dinners
- International premium liquors & Domestic drinks from 10:30am-1:30am
- Beverage waiter service on the beach
- Introductory scuba diving lesson
- Daily activities
- Nightly entertainment
- Disco w/karaoke, drinks included
- 251 rooms in eleven buildings
- 2 buffet restaurants
- 3 a la carte restaurants: International, Steak House, Mediterranean, and Mexican, dress code & reservations required
- Beach snack bar
- 3 bars
- 2 pools
- Kid's pool
- 2 lit tennis courts
- Dive centre & pier
- Fitness centre
- Gift shop
- Spa services (fee)
- Fax services (fee)
Deluxe Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Coffee/tea maker
- In-room safe
- Full bathroom
- Max occupancy 3 adults & 1 child
Royal Club Luxury Rooms include:
- Same as above but in Royal Club buildings w/concierge service
- Room service (7:30am-10pm)
- CD player & DVD (available at concierge desk)
- Internet access
- Mini-bar w/premium alcoholic beverages & water
- Full bathroom w/jacuzzi tub
Royal Club Junior Suites also available
Kids Deals - Kids pricing available, please inquire for further details.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club from 9am-5pm. Babysitting service available (fee).
Honeymooners - Receive a special check-in at guest service desk, room upgrade (best available/if available at check-in), flower arrangement, 1 breakfast in bed (arrange locally with guest services), and 10% off massages (arrange locally with guest services). Request at time of booking. Requires proof of marriage certificate.
Wedding Packages - Available, please inquire for details.
2 in 1 Stay - Combine a 7-night stay at this hotel with a 7-night stay at Occidental at Xcaret Destination in Riviera Maya. Please inquire for prices.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Km 16.6 Zona Hotelera Sur Colonia El Cedral San Francisco Palancar, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.