- What's Included
- All Inclusive Features
The Occidental Cozumel is a pleasant hotel. The rooms are spacious and well maintained. The staff are extremely friendly and attentive. The buffet and restaurants in the resort have a tendency to be open during specific times, so make sure to have a flyer handy to be informed what restaurants are open. Overall this is a great all-inclusive hotel for the entire family.
We booked this trip just so we could going diving and picked this resort for the beach,we had Royal Club which was great on dive days so we could get our reservations made for dinners easy and no lines,our room was clean and bed was comfortable,food was average but we never went hungry,we did two dives every morning for six days so we never made it to late at nights.We found everyone to be pleasant,Pro Dive made this trip for us and the reason we will go back,they are great and 5 star all the way love them . Our maid was very nice and kept us stocked up on everything we needed.
Group of 11, ages 6-75; loved the rooms, hotel did some room changes to get us all together; Buffet had something everyone could enjoy. Resort serves Pepsi, I prefer Coke but lived. Drinks good; liked having fridge in room with refreshments and snacks; long walk from one end to the other but there were golf carts if needed. Loved all the vegetation. Activity staff were awesome.
Beach and pool were nice and well kept, seaweed was cleared away and the snorkeling was nice right at the resort. The food was not very good at all! Even at the restaurants where reservations had to be made the food quality was poor. I had much better food off the resort.
Beautiful resort with friendly, accommodating staff. Night time entertainment was phenomenal, with the highlight being an aboriginal-themed drum and dance, exceeding any performance I have paid top dollar to see. Food was great, overall experience was excellent. I would go again and would recommend this resort to friends!
The resort is beautiful and very well maintained. The rooms are very quiet, modern and well appointed with a roomy and luxurious bathroom- the bed was very comfortable. I am surprised at the reviews with complaints about the food and drinks. We found the food to be excellent with ample choice and the drinks were as strong as you wanted. Bartenders would ask - "single, double or see you tomorrow". The salespeople in the lobby are a bit annoying but they are easy to avoid. I made the mistake of having one of them arrange a jeep rental for me and got a piece of junk jeep that certainly wouldn't have passed safety in Canada. The a la carte restaurant booking process was slow with long lines each morning.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited a la carte dinners w/reservations
- Theme dinners
- International premium liquors & Domestic drinks from 10:30am-1:30am
- Beverage waiter service on the beach
- Introductory scuba diving lesson
- Daily activities
- Nightly entertainment
- Disco w/karaoke, drinks included
- 251 rooms in eleven buildings
- 2 buffet restaurants
- 3 a la carte restaurants: International, Steak House, Mediterranean, and Mexican, dress code & reservations required
- Beach snack bar
- 3 bars
- 2 pools
- Kid's pool
- 2 lit tennis courts
- Dive centre & pier
- Fitness centre
- Gift shop
- Spa services (fee)
- Fax services (fee)
Deluxe Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Coffee/tea maker
- In-room safe
- Full bathroom
- Max occupancy 3 adults & 1 child
Royal Club Luxury Rooms include:
- Same as above but in Royal Club buildings w/concierge service
- Room service (7:30am-10pm)
- CD player & DVD (available at concierge desk)
- Internet access
- Mini-bar w/premium alcoholic beverages & water
- Full bathroom w/jacuzzi tub
Royal Club Junior Suites also available
Kids Deals - Kids pricing available, please inquire for further details.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club from 9am-5pm. Babysitting service available (fee).
Honeymooners - Receive a special check-in at guest service desk, room upgrade (best available/if available at check-in), flower arrangement, 1 breakfast in bed (arrange locally with guest services), and 10% off massages (arrange locally with guest services). Request at time of booking. Requires proof of marriage certificate.
Wedding Packages - Available, please inquire for details.
2 in 1 Stay - Combine a 7-night stay at this hotel with a 7-night stay at Occidental at Xcaret Destination in Riviera Maya. Please inquire for prices.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Km 16.6 Zona Hotelera Sur Colonia El Cedral San Francisco Palancar, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.