- What's Included
- All Inclusive Features
The Occidental Cozumel is a pleasant hotel. The rooms are spacious and well maintained. The staff are extremely friendly and attentive. The buffet and restaurants in the resort have a tendency to be open during specific times, so make sure to have a flyer handy to be informed what restaurants are open. Overall this is a great all-inclusive hotel for the entire family.
The beach was beautiful, water clear and clean. We could snorkel and see tropical fish right off our beach. The hotel was surrounded by vegetation, flowers, trees, even some wildlife. The atmosphere was very relaxing. The quality of the food was average, but there was variety, so everyone could find something they liked. Our room and bathroom was quite big and comfortable.
Visited last December and March and returning December 11th. We love this hotel! The grounds, beach and staff are what keeps us returning. Beautiful jungle type setting that's kept immaculate. Lots of interesting wildlife to watch. We always stay Royal Level because the food is amazing and the service provided by Tomas, Rogelio and Carlos (and others) at La Caretta restaurant is like no other we've experienced, beyond excellent. Can't wait to see them in a few weeks. Had the opportunity to meet Alor (the GM) last year and you couldn't ask for a better guy. They've done great things to this resort since Barcelo took over and the place looks new and refreshed. We love it so much we are bringing our entire family this time. Looking forward to another week in paradise. I know they won't disappoint. See you soon!Shannon and Barry Mathieu
Love this resort! Perfect for couples over 40 wanting to enjoy relaxing week. Too many resorts cater to younger crowd. This was our 4th time in a row at this resort. I wouldn't suggest staying on the Royal side- no real perk for doing so.
The place is nice and clean. The food I’d liken to college dorm food. Make as many trips to Alberto’s as you can to eat some good food! Rooms were nice and clean. Pool was nice. The view of the ocean was exceptional. The lunch buffet was ok. It would be nice to have a grill that could prepare some food to your tastes.
First the positives. Beautiful lush manicured grounds. Fabulously busy grounds keeping staff. Beach is pleasant with sun and shade. Fantastic romantic sunsets. Easy snorkeling right off the beach. Bartenders do some great drinks. Rooms are nice enough with small but pleasant patio/balcony. Friendly staff in general. Entertainment is a little weak but energetic. A diver’s paradise. Negatives. There is a persistent push to engage in timeshare purchase. The manner of restaurant service needs some enhanced customer care. Specialty venues are always unavailably booked and yet half empty. The buffet restaurants were often understaffed and/or inattentive. Perhaps turn the timeshare guys into servers. In summary, it took a day to figure out this resort and its casual atmosphere. We really liked it and hope the Barcelo group will fine tune this property to become the extra special place it could be.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited a la carte dinners w/reservations
- Theme dinners
- International premium liquors & Domestic drinks from 10:30am-1:30am
- Beverage waiter service on the beach
- Introductory scuba diving lesson
- Daily activities
- Nightly entertainment
- Disco w/karaoke, drinks included
- 251 rooms in eleven buildings
- 2 buffet restaurants
- 3 a la carte restaurants: International, Steak House, Mediterranean, and Mexican, dress code & reservations required
- Beach snack bar
- 3 bars
- 2 pools
- Kid's pool
- 2 lit tennis courts
- Dive centre & pier
- Fitness centre
- Gift shop
- Spa services (fee)
- Fax services (fee)
Deluxe Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Coffee/tea maker
- In-room safe
- Full bathroom
- Max occupancy 3 adults & 1 child
Royal Club Luxury Rooms include:
- Same as above but in Royal Club buildings w/concierge service
- Room service (7:30am-10pm)
- CD player & DVD (available at concierge desk)
- Internet access
- Mini-bar w/premium alcoholic beverages & water
- Full bathroom w/jacuzzi tub
Royal Club Junior Suites also available
Kids Deals - Kids pricing available, please inquire for further details.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club from 9am-5pm. Babysitting service available (fee).
Honeymooners - Receive a special check-in at guest service desk, room upgrade (best available/if available at check-in), flower arrangement, 1 breakfast in bed (arrange locally with guest services), and 10% off massages (arrange locally with guest services). Request at time of booking. Requires proof of marriage certificate.
Wedding Packages - Available, please inquire for details.
2 in 1 Stay - Combine a 7-night stay at this hotel with a 7-night stay at Occidental at Xcaret Destination in Riviera Maya. Please inquire for prices.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Km 16.6 Zona Hotelera Sur Colonia El Cedral San Francisco Palancar, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.