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Park Royal Cozumel

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
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Our Opinion
The Park Royal Cozumel is a great resort. The kids club offers a variety of kid-friendly activities, making the resort great for families. There is a fantastic variety of food items from the buffet.
Overview
This friendly hotel offers great value and location. It's across the street from an excellent snorkeling beach - a convenient tunnel built under the road means you don't have to deal with traffic. It's also close to the charming town of San Miguel, with its bustling restaurants and shops.
 
Location: Across from the beach, 5 min to downtown San Miguel, 10 min from the airport.

tripadvisor Traveler Reviews
  • Maureen M :
Average

We stayed for a week in March. My brief comments include:-Registration takes a long time - ours took an hour because only one clerk was at the front desk-Our family needed two rooms. We could not have adjoining rooms. Or even rooms next to each other. We had explicitly booked rooms adjoining and it was noted on their registration documentation. Managers were not helpful-If you want a chair around the pool be prepared to be up by 600 am to "reserve" oneDon't get a pool chair near the beach volleyball nets. We saw two women get hit with volleyballs-Ask for the premium alcohol at the bars. Otherwise you get the cheap stuff-At the a la carte restaurants, men must wear long pants and sleeved shirts and closed toed shoes. However, women can wear jean shorts, track pants with "PINK" across the backside, flip flops and baseball caps. The dress code needs some work-The bar staff are super nice, friendly and deserve at least a 1 US dollar tip per drink. Many people treated them poorly-The beach is very, very small but nice-The pool water is very cold. You can't hang around in the pool or at the pool bar unless you have high tolerance for cold-The restaurant staff are very helpful and deserve tips. It appeared that they rarely got them-You have to go into town if you want night life. On the resort there is only a Sports Bar with sports on TV all the time-It is a nice, short - 30 minute- walk into townA three star, not five star resort. Thanks

  • Brian W : Oklahoma City, Oklahoma, United States
Good place to stay

There is Good and Bad with all places.The Good:The rooms are spacious, well stocked and clean. The beds were good and not as firm as other hotels.The food at the buffets were good. There was a good selection of food, it was fresh daily.The Entertainment staff went above and beyond to make all guest feel inclusive during daily activities by the pool and in the evenings at the theater.The Bad:The beach area was a little small but the real issue is that your view will be completely blocked by cruise ships. The cruise ships are a daily thing with as many as 5 ships in port at anytime. The only day to possible see a sunset is on Sunday. All of the shops are closed so there are no cruise ships in port.We chose this hotel due to Carnival. We wanted to be close to town and this hotel allowed us to walk into town. Taxi rides into town will cost 90 pesos. Overall this hotel is 3.5 stars in my opinion. A lot of good things to like and love but I could not get past the not having a view of the Caribbean sea at the pool.

  • TravelPrincess1970 : California
Overall Good Experience

I have stayed at Park Royal twice. I used points and mile each time. Not sure that I would pay full price though. Rooms are basic and with balconies and the higher floor the better for a good view. Front desk leaves something to be desired. We had no hot water to shower and after several hours of maintenance trying to repair it, we had to pack up and switch rooms. There were no apologies, no compensation and we missed out on valuable time relaxing at the beach. Food is decent for all-inclusive. Not the best and not the worst I have had. Stick to margaritas and beer and the drinks are just fine. Bartenders at the swim up pools are fantastic and will take note of how you like your drinks and will have the next round waiting for you. Beach area is small but clean with a little lagoon where you enter to go out to the main body of water. Resort is very quiet at night, but Cozumel overall is a sleepy little island. A great place to relax.

  • Bill R : Jefferson, Iowa
Cozumel getaway

We did not have high expectations. So we were pleased with the location and cleanliness of the resort. Easy taxi ride to downtown and felt safe wherever we went. As others have stated walk ways were rough and uneven. Very enjoyable vacation.

  • Penny S : Bloomington, Indiana
Excellent resort!

This is our 3rd time staying at Grand Park Royal. We absolutely love everything about Park Royal. Staff is helpful, & friendly. Resort is clean! Food was excellent. We plan to stay again sometime in the future. Thank you to the Park Royal staff for a wonderful stay!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily
  • Snack bars
  • A la carte dining at specialty restaurant
  • Domestic/International drinks, House wine from 10am-1:30am
  • Snorkeling
  • Kayaking
  • Boogie boards
  • Introductory scuba lesson
  • Beach club
  • Daytime tennis
  • Gym
  • Exercise classes
  • Spanish lessons
  • Daily activities
  • Nightly entertainment
  • 344 rooms in two 10-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants (Italian, Caribbean, Mexican), dress code & reservations required
  • Snack bars
  • 6 bars including Swim-up bar
  • 3 pools with free-form
  • Kid's pool w/slide
  • Jacuzzis
  • Beach club
  • Tennis courts
  • Fitness facilities
  • Scuba diving on-site (fee)
  • Dive shop
  • Safety deposit boxes at front desk (fee)
Hotel Rooms include:
  • 1 king or 2 twin beds
  • Air-conditioning
  • Satellite TV
  • Full bathroom
  • Balcony w/ocean, pool or garden view
  • Max occupancy 3 adults or 2 adults & 2 kids
Kids Deals - Children 0-2 stay and eat free when sharing a room with 2 adults. Children 3-12 pay child rates when sharing with 2 adults. Maximum 2 children..

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club from 10am-5pm, playground area and kid's pool.

Honeymooners - Receive a bottle of Domestic wine in room. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Park Royal Cozumel
    Cozumel,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Park Royal Cozumel
Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.