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Park Royal Cozumel

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion
The Park Royal Cozumel is a great resort. The kids club offers a variety of kid-friendly activities, making the resort great for families. There is a fantastic variety of food items from the buffet.
This friendly hotel offers great value and location. It's across the street from an excellent snorkeling beach - a convenient tunnel built under the road means you don't have to deal with traffic. It's also close to the charming town of San Miguel, with its bustling restaurants and shops.
Location: Across from the beach, 5 min to downtown San Miguel, 10 min from the airport.

tripadvisor Traveler Reviews
  • 225mary : Minster, Ohio
Wedding vacation

Beautiful resort. Easy to get around except for the cobblestone grounds and no elevator to the lobby.. The staff was the best I have ever met! Snorkeling is amazing. Beach is rocky and small. Drinks very good, food could improve but plentiful. I would love to go back. We felt very safe leaving the resort to shop.

  • rafaelalgarin : San Juan, Puerto Rico
Very Good

Excellent fascilities, I recommend more nights activities like music to dance. Maybe Open the restaurant early in the morning(6am) or maybe the coffee bar. Like the Pools, beautyful view of the ocean.l

  • Patricia F : Dayton, Ohio
Great Scuba/Snorkeling location and great value

After having read the reviews complaining of the lack of hot water, we booked this trip anyway. The shower mechanism is flawed and in our room the handle had a loose connection with the internal control mechanism, which made it nearly impossible to adjust the shower. I believe hot water is available, but not easy to get. Also, the complaints of the illogical "rules" have merit, but are not that big of a deal. My son brought dress shorts, which have been acceptable at much nicer resorts (Beaches resorts in Turks & Caicos), but which was not acceptable with a collared shirt at the Italian restaurant, which requires long pants for men. Once you know the rules, though, it's not that big of a deal. Jeans and a t-shirt with close-toed shoes is acceptable. Finally, the only other common complaint is the push by the time-share sales people. Once they were firmly told "no," we didn't have any difficulty in getting them to leave us alone.Aside from these issues, the place is a great value. There are several pools to choose from, each with a swim-up bar and their own general vibe. There are several restaurants to choose from, each with enough variety to satisfy my reasonably picky family for a week. The main event, though, in Cozumel is the scuba diving. We used The Scuba Shop (affiliated with Aqua World) and had an amazing week -- The Dive Shop is connected to the resort and you are able to access it behind where the snorkeling gear is available to borrow on the resort property. We used their equipment and arranged for our diving with Edgar, the manager. He was very friendly and accommodating. We had a large enough group altogether that we were able to have a private boat and Orlando (the dive master) allotted to us all week long. With Orlando, the joke for our trip was that we only need to tell him what creature we want to see and he finds it to show it to us. He did not disappoint. Orlando was very safety conscious and explained in advance the conditions of each of the dive sites -- all in perfect English. They provided nice snacks and plenty of water during our surface intervals. We got to know those at the dive shop very well during our trip. With any of the ups and downs of the staying at this location in April, we have already booked our return trip to this resort for the end of July (two amazing dive trips in one year!)

  • dsilvaggio : Edmonton, Canada

Just got back from this resort! Never wrote a review before but had to say something! The travel time from Cancun was crazy long, especially to go home, over 12 hours from resort to home! Recommend flying direct into Cozumel! Went with Sunwing, they didn't seem organized for transport to Hotel from airport, lots of confusion, though it did get worked out! The resort was lovely and clean but there is no service! Went to same place, same time everyday for breakfast, staff don't remember you and just try and get a cup of coffee!! The staff work to clean tables not to help guests! Lots of kids in pools...swim up bars are no place for kids! Get ready for pool water in your drink!! The 2 staff that were the best were Melinda upon check-in and Helen at the pool!!! Very small beach area, not enough chairs!! Rise early to save your seat!! The cafe was amazing and dining was easy to reserve!! We got an upgraded room for $40 extra a night with amazing view, but lots of street noise! Snorkelling was excellent!! This resort was ok but service is Very poor unless your a member!! Glad I came but was underwhelming!!!

  • kellisj : Park Rapids, Minnesota
Our stay

We love the Park Royal! Our waitress Helen was wonderful, as was Okie Dokie and the rest of the restaurants staff. We stayed for 18 days and could not have been more pleased. Wifi needs to be better though for those of us that work while on vacation!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily
  • Snack bars
  • A la carte dining at specialty restaurant
  • Domestic/International drinks, House wine from 10am-1:30am
  • Snorkeling
  • Kayaking
  • Boogie boards
  • Introductory scuba lesson
  • Beach club
  • Daytime tennis
  • Gym
  • Exercise classes
  • Spanish lessons
  • Daily activities
  • Nightly entertainment
  • 344 rooms in two 10-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants (Italian, Caribbean, Mexican), dress code & reservations required
  • Snack bars
  • 6 bars including Swim-up bar
  • 3 pools with free-form
  • Kid's pool w/slide
  • Jacuzzis
  • Beach club
  • Tennis courts
  • Fitness facilities
  • Scuba diving on-site (fee)
  • Dive shop
  • Safety deposit boxes at front desk (fee)
Hotel Rooms include:
  • 1 king or 2 twin beds
  • Air-conditioning
  • Satellite TV
  • Full bathroom
  • Balcony w/ocean, pool or garden view
  • Max occupancy 3 adults or 2 adults & 2 kids
Kids Deals - Children 0-2 stay and eat free when sharing a room with 2 adults. Children 3-12 pay child rates when sharing with 2 adults. Maximum 2 children..

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club from 10am-5pm, playground area and kid's pool.

Honeymooners - Receive a bottle of Domestic wine in room. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Park Royal Cozumel

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Park Royal Cozumel
Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.