Park Royal Cozumel
- What's Included
- All Inclusive Features
Our OpinionThe Park Royal Cozumel is a great resort. The kids club offers a variety of kid-friendly activities, making the resort great for families. There is a fantastic variety of food items from the buffet.
Staff is extremely friendly and helpful and everything is kept clean and beautiful. The food at the casual dining buffet is hit or miss. Sometimes its terrible. Entertainment is great and the view is beautiful. Great value. The beds are extremely hard and are what would keep me from choosing this resort again.
This resort is amazing. I really dont have anything bad to say other than the food is not great. This was our second time at this resort and will probably go back again. The resort is kid friendly. Shopping is in walking distance. The beds are hard.
We arrived late afternoon on a Sunday and had a horrible experience getting checked in. There was only 1 person doing check-in. My wife fell on the steps and no-one tried to assist her getting back up. Once I got to the desk I asked about upgrades and was sold the $60 USD per night package.We were then told there was no rollaways available on this property and my 15 year old son would have to share a bed with a parent.The public elevators were broken the entire 9 days and we had to use the service elevators, and mosquito's were everywhere in this hotel.When we got to the room the AC was broken and the toilet lid was off with no water in the tank so we couldn't use the restroom..We had to get moved to a different room. In our next room the mini bar hadn't been stocked and the safe was already locked.We didn't receive bath robes, which I found out later came with the upgrade, until 3 days later when I yelled at the front desk.We never received our complimentary bottle of wine and chocolates.From what I can tell the $480 US dollars I spent for an upgrade was hi-way robbery!The spa was HORRIBLE! 2 massage tables in the same room as a giant Jacuzzi that was constantly running with people in it, separated only by curtains.There was no privacy, room was extremely overheated and the massage became not worth the money since I had to have her stop twice to ask for water and was bombarded by the Jacuzzi noise and people in it drinking, talking and laughing.On the day we checked out the staff appeared to have doubled, and as we waited for our taxi I overheard a staff member tell a timeshare guest to "NEVER come in June, that is the worst time to visit this hotel. July is always better."In my opinion there is NEVER a good time to go to the GRAND PARK ROYAL COZUMEL!The food was tasty and well prepared. There wasn't much of a selection for being a buffet meal. Very few fish items available. The Mexican restaurant was by far the best.The bar staff out by the ocean was awesome! The space was kept clean and they were always available.Decent food and a great bar staff are the only bright spots about this hotel.This experience has taught me enough about the GRAND PARK ROYAL name to tell my travel agent to never quote these facilities again.
This hôtel is well located close toSan Miguel. It has many swimming pool and very nice little beach, safe for young childs, getting access to the ocean where you can see a lot of fishes of different species very close to the shore where you can snorkel. the food is very good, the ambiance is exellent, the staff is simply exceptionnaly nice to thé guests.
This was our fourth trip to this resort. All of the employees are very nice. The rooms and grounds are always clean and well maintained. The bartenders learn your drinks and are quick to serve. Angel is our favorite bartender but we also like Luis very much. If, on an outside chance, they don't know your drink, they will try to make it if you can provide instructions. Their selection of beer is limited to light (Sol) or dark (Dos Equis Amber). The entertainers are alway great and work very hard. We like all of the entertainers, but one, Benjamin, has always went out of his way to greet us and is always willing to answer questions, he is great! The restaurants are nice and the waiters very prompt. The steak at the Mexican restaurant is good but I would avoid the steak at the Italian restaurant (it is marinated in something that make the meat taste rancid). The coconut Grouper is amazing!!! There are cruise ships docked in front of the resort. On our first trip, I was initially turned off by this. However, if you're the type of person that likes to be busy, they offer hours of viewing entertainment where a "breath-taking-view" would quickly fade into boredom. We enjoy this resort and will return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily
- Snack bars
- A la carte dining at specialty restaurant
- Domestic/International drinks, House wine from 10am-1:30am
- Boogie boards
- Introductory scuba lesson
- Beach club
- Daytime tennis
- Exercise classes
- Spanish lessons
- Daily activities
- Nightly entertainment
- 344 rooms in two 10-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (Italian, Caribbean, Mexican), dress code & reservations required
- Snack bars
- 6 bars including Swim-up bar
- 3 pools with free-form
- Kid's pool w/slide
- Beach club
- Tennis courts
- Fitness facilities
- Scuba diving on-site (fee)
- Dive shop
- Safety deposit boxes at front desk (fee)
- 1 king or 2 twin beds
- Satellite TV
- Full bathroom
- Balcony w/ocean, pool or garden view
- Max occupancy 3 adults or 2 adults & 2 kids
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club from 10am-5pm, playground area and kid's pool.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Park Royal CozumelCozumel,Mexico
- Hotel Contacts
- Extra Info
Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.