- What's Included
- All Inclusive Features
Our OpinionA gem of a resort with great value. The Playa Azul is a modest little resort. Despite being a little smaller than most of the major resorts around the strip, there is no shortage of quality and luxury. The staff are extremely friendly and attentive, and there are a variety of activities to do within and outside of the resort grounds. The food is OK. It is recommended that travelers explore other options with regards to food. Overall, an amazing hotel for its value.
We love Playa Azul and have revisited many times. Hoping to go again next year. It is at the quiet end of the Island. The staff is wonderful, the food is great, every room has at least a partial ocean view and the snorkeling is amazing. We like to walk to town from there and see the local sites. Plus there is a long beach walk to the end of the north part of the island.
We had a nice stay at Playa Azul Golf. Very good service. We liked the food, the waiters are excellent. Also the pool is clean and the sea water is very clear. They arranged a tour for us. We recommend this hotel!
Everything was great. The rooms are clean, confortable and charming. Food in restaurant was fabulous. People in front desk, waitress was always kind. All hotel are very nice. Room maid have always sorprise us with animal towels over the bed. I'm in loved with the hotel and love to be back soon.
I just returned from a 5 night stay here with my teenage son and although I haven't written TripAdvisor reviews for a while, Playa Azul is fully deserving of praise, and I know when I put together my Cozumel vacation I relied pretty heavily on TripAdvisor. This is a very special property. It's small- so you can get to know the staff and other guests, but has a lot of amenities. It's very quiet, service is great, rooms are large and comfortable, and there is a very nice small beach with lovely coral for snorkeling. You know how at big resorts there's a rush for beach chairs in the morning? That doesn't happen here- plenty of comfy beach chairs under palapas for everyone. The breakfasts are phenomenal- each morning they have four different Mexican main dishes at the buffet, plenty of fruit- they will even make you an espresso drink. No need for lunch after a breakfast like this. The cost was, I think, reasonable for what you get. The cost of drinks was reasonable. My son had a health emergency while we were there (in the middle of a tropical storm, no less) and the staff was incredibly helpful and responsive. I loved their library of books. The pool was very pleasant. And the presence of the excellent dive shop on property was a bonus. I would happily stay here again. The only issues were the tremendous number of jet skis and boats from a neighboring property- they were annoying, but I never felt like I was in any danger from them. And the food on the main menu could be improved. We ate dinner there a couple of nights, and I can't say anything we had was great. the pizzas on the lunch/dinner menu were clearly frozen. It almost seemed like the breakfast and dinners came out of different kitchens. Like why was there fresh squeezed orange juice at breakfast, but concentrate at lunch? But a taxi into town was only 95 pesos, so there's not really any reason to eat dinner at the hotel in the first place. A great property, and one I am very pleased I was able to stay at.
Staff was excellent, we went on off season, vast majority bent over backwards for us. Very nice! Rooms could be upgraded, looks like they are trying but the more expensive things ie) new tile probably wont get done, and really needs it. we had broken tiles in bathroom and more than likely mold growing in shower. We had a harsh smell when we returned to our room, but opened the door to the beautiful outside and it helped. beds were fine, pillows too firm for our liking. Hot shower only 3 out of the 8 days but didn't matter much since it was so hot outside. Food could use more variety- Breakfast was included which was nice but it was the same everyday.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 50 rooms in two 2 & 4-storey buildings
- 2 a la carte restaurants, dress code & reservations required
- 2 bars including Beach bar
- 1 pool
- Gift shop
- Scuba diving on-site (fee)
- 18-hole golf course 5 min away
- 1 king or 2 double beds
- Cable/Satellite TV
- Internet access
- Coffee/tea maker
- In-room safe
- Bathroom w/shower only
- Max occupancy 4 persons
- Same as above with living area and sofa bed
- Max occupancy 5 up to 4 adults
For the Kids - Kids can enjoy the playground. Babysitting services available (fee)
Honeymoon Bonus - Receive an upgrade to Suite (if available at check-in), bottle of domestic wine and daily fresh flowers. Request when you book. Requires proof of marriage.
Wedding Packages - Are available. Please inquire for details.
Spa Package - Great deals on fabulous spa treatments, please inquire for prices.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Carretera a San Juan Km 4 Zona Hotelera Norte, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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