Secrets Aura Cozumel
- What's Included
- All Inclusive Features
The Secrets Aura Cozumel is a fairly good resort. The fantastic staff are always available in taking requests and following up on any concerns. There is good variety with regards to buffet and a la carte items. However, not all restaurants are open daily. The ocean view rooms are OK (many travelers recommend not splurging extra for this feature). While the Secrets Aura is a good resort, there are a variety of others around the strip that offer the same service for better value.
Loved the flaming Mayan coffee and banana flambé by Jorge Navarro at the Market Cafe. Shout out to Miguel, also at the Market Cafe " okey dokey smokey". Perfecto service with a smile from Maria at the Coco cafe. Victor and "hot chocolate" (Gus) of the entertainment team both were also great. enjoyed the Mexican food at El Patio along with sushi and sunsets at the Sky bar. Must say lousy Italian (except lasagna) at Mario's. Some rooms smelled of mold/mildew. Bring water shoes, sand has bits of coral. Good snorkeling near the pier. All in all had an awesome week, would return.
Went to Secrets Azul in July of 2016.Love the hotel, not to big, nice beach, loved the rafts available for ocean floating ! Stayed in preferred section. Great oceanfront room. Good food. Left some clothing in my room. After many emails with Nell, I am happy to say , I received my things in Feb. Long process, but do to a delay in shipping information. Many thanks for all the help ! Loved Jesus in the concierge lounge. Great bartender and lovely person ! Great hotel, have stayed at 2 other Secrets sense then. The Secrets group know what they are doing !
Just go back and we are ready to go again. Arrived on the 15th of February 2017 and returned back to Minnesota on the 22nd of February. We stayed at Secrets Aura Cozumel primarily because of the all adults and all inclusive venue. The rooms are not brand new but they are clean and very comfortable as is the entire facility. The ice and water are filtered so not worries there. We had breakfast in the Windows restaurant and both the food and service was great. Thanks Lucio for the great service and being so friendly. It was a great start to the day. We usually would go to the beach in the morning to afternoon to soak up some sun and have lunch and then off to Manatees swim up bar for afternoon drinks served up by Jes'us and entertainment usually arraigned by BAT MAN (William). All this while watching the wildlife (iguanas) around the pool.In the evenings dinner and drinks at one of the beautiful sea side dining facilities of which there are many and no waiting for a seat or reservations, It was GREAT!
We had a great time from the time the staff welcomed us home with a cold towel and a drink and than they upgraded our room to a ocean front preferred junior suite.It was so nice being able to walk right out the patio doors to sandy beach. The service was great. Especially Vicky who never let our glasses goempty and always brought us plenty of water. Mariana was always there willing to help with anything. All of the restaurants are very good and the wait staff is always smiling and super friendly. We had a great time!!!!!!!!!!!!
The best feature of Secrets Aura Cozumel is the staff. They were excellent in all aspects of our week at the resort. They were friendly and helpful without being overbearing. From one end of the resort to the other, the staff was actively working to ensure everyone was enjoying their vacation. This included Lucio, our favorite employee, at the Windows restaurant who was cheerful, pleasant, friendly, and professional in every interaction. William,aka Batman, and Valentina were great events coordinators who were more than capable of getting the guests engaged in fun poolside and beach activities. The rooms were clean and comfortable. The buildings and grounds were well maintained. The food was good--not great--and there was no waiting for a table during our February visit. There was never an issue with securing a drink at the pool or the beach. The staff made constant rounds offering to refresh your drink or deliver food to your chair. All-in-all, I would recommend Secrets Aura to anyone looking for an all inclusive resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Reservation-free gourmet dining
- Dinner and Lunch can be a la carte (dress code in effect)
- Unlimited premium and domestic brand beverages
- 24 hour dining at Coco Cafe
- 24 hour room service
- Hobie Cats
- Beach and pool volleyball
- Aqua aerobics
- Table tennis
- Daily activities & nightly entertainment
- Dance lessons
- Cooking classes
- 87 Suites
- 1 buffet and 3 a la carte restaurants (Seafood, Grill & French cuisine)
- Sushi bar and cafe
- 3 bars
- 2 pools, lazy river
- 3 hot tubs
- Water sports centre
- Scuba diving demos in pool
- Fitness centre
- Spa (fee)
- Massages (fee)
- Gift shop
- Salon (fee)
- Tour desk
- Safety deposit boxes
Junior suite includes:
- 1 king or 2 queen beds
- Private balcony
- Full bathroom
- 32" flat screen TV
- iPod player
- Mini-bar restocked daily with water, soft drinks and beer
- Hair dryer
- Bathrobes and slippers
- Alarm clock
- Iron/ironing board
- In-room safe
Swim-up suite has same as above with:
- 1 king bed
- Located on ground floor with direct access to the pool
- Ocean view
Solarium and private pool suite has same as above with:
- 1 king bed
- Located on 3rd floor with access to private solarium and built in lap pool
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Secrets Aura CozumelCozumel,Mexico
- Hotel Contacts
- Extra Info
Carretera Costera Sur KM. 12.9 Zona Hotelera Sur, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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