Secrets Aura Cozumel
- What's Included
- All Inclusive Features
The Secrets Aura Cozumel is a fairly good resort. The fantastic staff are always available in taking requests and following up on any concerns. There is good variety with regards to buffet and a la carte items. However, not all restaurants are open daily. The ocean view rooms are OK (many travelers recommend not splurging extra for this feature). While the Secrets Aura is a good resort, there are a variety of others around the strip that offer the same service for better value.
I had a wonderful time! Alfredo Cruz was awesome as well as Adrian Vargas. I will be back and hopefully soon. The room was great and the view was spectacular. I appreciated all that was done for us to make it a great vacation.
The hotel was nice, the room was clean, spacious and comfortable. I went to celebrate my birthday. It was ok. The waiters at the restaurants could improve the service, mostly there were Mexicans staying at the hotel I think that is the reason the service was so poor. Or not?
My husband and I visited this resort from August 31 thru September 6 2017 to celebrate our 30th anniversary. It was the perfect place to celebrate that event in our lives. Everything was outstanding: the facilities, the room, the employees, the food and beverages. It was a dream vacation!
Just returned from an amazing trip to Secrets Aura , special thanks to the entertainment director Adrian Vargas for taking his time to welcome us and a special thanks to Alfredo Cruz, bartender for making us feel like family. Will absolutely visit again
My husband and I were here from Aug 31 thru Sept 7 for our 39th anniversary. This was our third visit to Secrets Aura. We have visited Cozumel 5 times-once on a cruise and flying in 4 times. We Spent 1 time at another resort. After that visit we decided we would not stay anywhere but Secrets Aura. One complaint I have heard many times is there are a lot of mosquitoes. This time of year is the rainy season so yes, there are mosquitoes. Make sure to take repellent. The resort is beautiful and clean. Twice we have been in swim up oceanfront rooms the other we had a swim up pool view. We enjoyed all three rooms. The restaurants are great. The quality of the food has gotten much better since the first time we visited. If you are worried about drinking the water in the restaurants don't be concerned. The water is very tasty and will not make you sick. They will give you bottled water if you ask. The staff is very friendly and helpful. The a/c didn't work in the first room we had on this trip. We were moved to another room within a few hours of letting the staff know about it. In the second room the toilet was messed up. They had someone in working on it within 10 minutes of our reporting it. It was fixed within 30 minutes. I would like to recognized several staff members...Claudia with VIP services, Carolina in housekeeping, Sergii, Meseros, Alfonzo, Espercinza, Erik, Luis and Janet in Oceana, Windows Restaurants and the Barefoot Grill, the head bellhop and the guys that refilled the minibar daily. If you want a nice vacation this is the place to go.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Reservation-free gourmet dining
- Dinner and Lunch can be a la carte (dress code in effect)
- Unlimited premium and domestic brand beverages
- 24 hour dining at Coco Cafe
- 24 hour room service
- Hobie Cats
- Beach and pool volleyball
- Aqua aerobics
- Table tennis
- Daily activities & nightly entertainment
- Dance lessons
- Cooking classes
- 87 Suites
- 1 buffet and 3 a la carte restaurants (Seafood, Grill & French cuisine)
- Sushi bar and cafe
- 3 bars
- 2 pools, lazy river
- 3 hot tubs
- Water sports centre
- Scuba diving demos in pool
- Fitness centre
- Spa (fee)
- Massages (fee)
- Gift shop
- Salon (fee)
- Tour desk
- Safety deposit boxes
Junior suite includes:
- 1 king or 2 queen beds
- Private balcony
- Full bathroom
- 32" flat screen TV
- iPod player
- Mini-bar restocked daily with water, soft drinks and beer
- Hair dryer
- Bathrobes and slippers
- Alarm clock
- Iron/ironing board
- In-room safe
Swim-up suite has same as above with:
- 1 king bed
- Located on ground floor with direct access to the pool
- Ocean view
Solarium and private pool suite has same as above with:
- 1 king bed
- Located on 3rd floor with access to private solarium and built in lap pool
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Secrets Aura CozumelCozumel,Mexico
- Hotel Contacts
- Extra Info
Carretera Costera Sur KM. 12.9 Zona Hotelera Sur, Cozumel 77600 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.