Camino Real Zaashila
- What's Included
Service: Our travel from the airport to the hotel was smooth and our check in was quick and efficient. The service at the resort was sufficient most days; lacking when the resort is busier. Room service was terrible, order was wrong several times and very slow service. If you are doing the all inclusive plan drinks will cost you before 11 am, ensure to stock your mini fridge before bed. Rooms: We upgraded to a room with a pool and loved the view. The decor is extremely dated but the room was very clean, bed was rock hard and occasionally a bad odour in the bathroom.Food: The food was terrible! most dishes were oversauced or bland. Breakfast buffet was good. Dinner was dreadful. Several nights the buffet was bugers, next pannini and another pizza..I didn't enjoy going on vacation to eat such lack lustre meals.Grounds: The resort has wonderful views and the beach is fantastic; pool is equally fantastic, some tiles missing in the pools. This resort is definitely showing its age and has lots of stairs/hills therefore it's not well suited for those with mobility issues. Overall it's a very peaceful place, you won't find someone on a microphone trying to get you to play games or loud music at the pool/ beach. This resort is very chill, soak up the sun and read a good book type of place.
My husband and I are at the hotel as an all inclusive through Sunwing. This is a gorgeous spot and beautiful hotel except they have major problems with food. There are only two restaurants that alternative nights for dinner. One is great - Azul Profundo, and the other one - Chez Binni - dreadful. Tonight after trying this for the 3rd time in our one week stay, the buffet had no food at 8pm. When you asked to order off the menu which isn't particularly good anyway, we were told only a few main items were available to choose from. So we headed back to our room after ordering room service at 8:20 and here we wait. When and what will come will be interesting. The sad and frustrating part is nobody seems to care and no managers are around to discuss with. They all went home after all the locals left after spending the weekend here. I feel like our business has little value to this resort. Watching the outpouring of service and then nothing says a lot. We may only visit once a year, but I'd like to think the number of Canadians visiting your hotel has some value. If not, go back to being only a European plan hotel and not an all inclusive and only service locals. We will spend our hard earned money elsewhere.
Camino Real Zaahila is the worst experience that I have had during my visits to Mexico beaches. First of all they offer suites with private pool for each room (website) and this is not true, when I arrived they gave me a suite with no pool , the furniture was wornd out, the fabric on the couch was stained , the A/C was not working propperly, the shower door it was glass and it was a safety issue because it was not secure propperly ,it could it break when taking a shower and a person could be severly cut so its not recommend for kids. The bed linin was very rough.The only good thing was the hotel staff ,thy was very nice , and the view was magnificent but you can get the same from other hotels. THIS IS NOT A 5 STARS HOTEL !!
My husband and I and 2 of our friends travelled to Camino Real (Feb 9-16). It was our first time to Hautulco and I must say our vacation here was very nice & relaxing. The resort is on the smaller side, which is nice if your not big into lot of walking. The pool is a hop, skip and a jump away from the beach & ocean, which was awesome (breathtaking views). Pro’s- GREAT and Friendly staff (all of them).- Great location (close to the town (santa cruz)- Easy to navigate around the resort- Rooms were clean and well kept- Fridges/ mini bar was stocked daily!- Clean beach and clean pool- Beautifully maintained vegetation (breathtaking).- Quick check ins and quick check outs- FREE WIFI - Free room service (24 hours a day).- Very safe area- The drive from the airport to the resort was only 25 min and it was beautiful!! Lots to see and lots of winding roads! Loved it!- Upon arrival we were greeted with a beautiful drink and warm washcloths.Con’s- No coffee machines in the room. We had to order coffee every morning. Which is fine, but seems like a lot of extra work for the staff. And I personally enjoy having a coffee machine in my room, - WIFI isn’t consistent throughout the resort. - You have to pay for motorized and non motorized sports. Which was around 700 pesos. It would have been nice to have the option of taking a kayak or paddle board out without paying a fee. Should be included for free. - Night life is lacking, no music played during the day or at night. Unless you are at a restaurant. We had brought a wireless speaker and streamed our own music (no one seemed to have a problem with it).- I wish they provided bracelets, Signing a receipt after every meal, & every order became overwhelming. And excessive. And it seemed to add additional extra work for the staff at the resort. Lets keep it simple and make everyone’s life a bit easier! - Double beds, we had double beds in our room. Same with the couple we travelled with. - Ordering room service was sometimes a challenge (language barrier) but they were really good at calling back to confirm an order. One morning I ordered French toast and fruit and coffee. I just got toast and coffee. Its bound to happen. But was extremely impressed with them phoning back to make sure the order was received correctly. Overall, We really enjoyed our time with Camino Real. It was relaxing, pleasant and a real privilege to experience our time in Huatulco. **Noteworthy** If the menu says GRASSHOPPERS, it REALLY does mean Grasshoppers (insects). If you plan on leaving the resort, you have to try La Crema Pizza in the town!!!! The pizza is unreal and the cab ride to the town was 60 pesos!! So reasonable! The entertainment was pretty awesome too!!!
Great place to stay if you want a relaxing holiday by the pool/beach. Swimming is great most days but not good for small children or non-swimmers, as there is a bit of an undertow and waves are fun but intimidating for some. the pool is good for swimmers or non-swimmers. There aren't a lot of organized activities although day trips are available. If you want organized activities all day and lots of noise this isn't the best place but if you want to just relax, have a couple of drinks, swim a bit, this is great. Setting is lovely and the hotel itself is very pretty. The food is a bit over-priced and they could add more fresh vegetables. Breakfast and lunch options were pretty good - the Profundo restaurant was nothing special - just go to the beach bar option. There are also good restaurants nearby, within easy walking distance.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 buffet restaurant and 3 a la carte restaurants (International, Mexican, Seafood)
- 3 bars including Pool bar
- Room service (fee)
- 3 pools
- 1 tennis court
- Fitness facilities
- Babysitting service (fee)
- WiFi (fee)
- 1 king or 2 double beds
- Ceiling fan
- Cable TV
- In-room safe
- Balcony or Terrace
- Full bathroom
- Mini-bar (fee)
- Max occ 4, up to 3 adults
Resort Location Map
Camino Real ZaashilaHuatulco,Mexico
- Hotel Contacts
- Extra Info
Blvd. Benito Juarez Lote 5 Bahias de Tangolunda Bahias de Huatulco, Huatulco 70989 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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