- What's Included
This is a budget hotel. It is much better to stay at the Las Brisas or Barcelo Huatulco in Tangolunda Bay if you can afford it. If you are looking for a budget hotel this is not a bad choice. It is located in Santa Cruz Bay where the cruise ships dock. There is lots of shopping and restaurants around.
aveall prety nice just what is really needed and clean rooms also the space is great both in romm and bathroom also the dinning area is clos witch is very handy and confortable, ask for a room with ocean view you will moore than satisfied
This was our second time staying at this hotel. You can see my previous review for details. Adequate hotel for the price in a beautiful part of Mexico. I admit this hotel is not for everyone. It is an older hotel that is getting tired. That being said it is clean, the staff is very friendly, and we were always able to find something to eat at the buffet. We like the location as we can walk to most places and the beach club makes it worth it. (Careful of the waves as they can be strong. We were told they can be much stronger depending on the time of year you visit) I certainly hope the owner appreciates the staff at the hotel as we found everyone very friendly. To improve the owner can start with a coat of paint, replace some of the broken beach chairs, and fix up some of the rooms as the hotel is showing its age. This time we had a room facing the street and a balcony. We did not have an issue with the noise or issues with cigarette smoke from the bar below. (and we are non smokers)Things to do.....Cafe Surf located nearby. Great surf lessons. You can also rent paddle boards if you choose and paddle to the nearby reef to snorkel.Located near Cafe Surf is the best Ice Cream Shop called Hellos Angelito Ice Cream. All the ice cream is made fresh with local ingredients. Seriously this was the best ice cream we ever had. If you don't like the food at the hotel there are many fantastic restaurants within walking distance. 5km to the North is a lighthouse with a look out. This is worthwhile especially at sunset as the views are incredible. We like Huatulco. We found the area very beautiful, weather very hot, people very friendly, and we felt very safe.
Booked a last minute trip to Huatulco all inclusive package from Toronto. The hotel is very near the waterfront in an area built for tourists. You can walk to the nearest bay/beaches in 5 minutes or talk a shuttle to the hotel beach club that takes about 10 minutes. Everything in the area is clean and felt safe. Lots of stores that all sold the same stuff. The hotel is very clean and the staff are terrific. Food was good enough and lots of variety. Coffee was not what I expected. Very disappointing. Weak. the room in the front had a large deck and it was not noisy when the doors were closed. This hotel is family oriented and there were lots of Mexican families. Watching the children is the pool was our entertainment. The older town is a 15 minute walk away and more interesting. Lots and lots of restaurants and different shops. Still the same stuff in most places but the weaving was the most interesting and the prices were good. There are several other bays/beaches nearby that looked less crowded and calmer. The beach at the Club has a strong undercurrent. Not suitable for children or weak swimmers. All and all a good place for an easy vacation.
The Hotel Castillo is a wonderful place to stay if you are looking for a relaxing vacation. I’ll try not to repeat what others have written as their reviews are very accurate.My husband and I had not travelled to Huatulco and had always heard such wonderful things about the town. We wanted a vacation where we could have easy access to the town & restaurants and the opportunity to explore the area. We did not want to stay in an all-inclusive that was located 15 – 20 minutes out of town. After reading many reviews, we picked the Hotel Castillo and we were so glad that we did.What we liked best about the hotel;1. Old world Mexican charm – an older hotel but very clean2. Many locals stay here – it was really enjoyable seeing 3 generations of family travelling together and having a good time3. The staff are genuinely friendly and provide exceptional service4. Food was basic, very good… you will not go hungry. The fruit & vegetables were fresh, ripe and had amazing flavor, I could have eaten that alone all week (and I am not a vegetarian)! Eggs cooked to order and bacon were offered for breakfast every day (as well as other fare), the guacamole & salsa at the beach club was excellent as well as the fresh fish & clubhouse sandwiches. An evening barbeque was held in the backyard of the hotel on Monday night. Staff put a lot of work into creating a wonderful evening with linen covered tables & chairs and live music provided by a jazz duo. The food was a mix of Mexican and Canadian and the barbeque steak was really good. There was also an Oaxaca night held at the beach club one evening. Again, the staff put so much work into creating this special dinner & entertainment. 5. Beach Club – In my opinion, this was the best part of staying at the Hotel Castillo. The beach club is situated 2- 3 minutes away from the hotel when you use the shuttle bus. We had a leisurely breakfast at the hotel each morning and would arrive at the beach club between 10:00 am – 11:00 am and we never had any trouble getting a palapa on the beach…… and we were there for 10 days. The view of the water in the bay was amazing. Staff were super friendly in the restaurant and also provided drink service at the beach. There is also a large pool at the beach club. Lunch, either a buffet or an alacarte menu was available in the large palapa restaurant. There are other hotels in Santa Cruz that offered beach club services but in my opinion, this one was the best in town. 6. Hotel is located in downtown Santa Cruz and a short cab ride away to La Crucecita (30 pescos = $2.00 Canadian?). Excellent location. The only down side to our vacation is that I came down with an infected tooth. The hotel concierge directed us to a dentist at the medical clinic in La Crucecita – which was a 5 minute cab ride from the hotel. Dr. Jorge Arturo Blanco Cordova was the name of the dentist and he was fabulous. He spoke very good English so that provided me a huge level of comfort. I visited Dr. Cordova three days in a row and he removed my filling to get the infection out, cleaned out the infection and put in a temporary filling until I got home. He also wrote out a prescription for antibiotics and Motrin which I filled at the pharmacy around the corner. The total cost for his services was less than half of what I would pay for one visit to a dentist in Canada. If you are in need of a dentist while in Huatulco, I highly recommend him. Here is his contact information: (located by the Town Square/Church)Dr. Jorge Arturo Blanco CordovaCentral Medica HuatulcoFlabmoyant No. 205Centro CP 70987Bahias de Huatulco, Oax, MexTel (958) 587-01-04, 587-07-43All in all we really enjoyed this vacation because were weren’t constantly dealing with time restrictions (ie. Getting up early to get a chair by the beach or getting to a restaurant by a certain time for your seating). As far as I am concerned, the Hotel Castillo is a new favorite – a true gem – and we can’t wait to go back.
Castillo Huatulco Hotel and Beach ClubNovember 22 to 29, 2016This is an older resort hotel located on the main boulevard in Santa Cruz. It is central to many things of interest. The resort is tired in places with older fixtures showing years of wear. Generally, it is clean and kept tidy. This Resort has a drive-in entry, with a general area that is open air; the Reception, the Lobby Bar, Washrooms, the Elevator to four floors, access to the main Buffet, and at the back of resort where the pool open air eating area is located. Also at the back area, is a second building for guests and a staircase leading to conference dinning room. At times during our stay the cigarette smoke in the open bar area would fill the lobby and drift up to the second-floor guest rooms. The week we stayed at this resort, was busy with Mexican families which may have been due to: The American Thanksgiving on Nov.24 as well the Mexican Revolution Day on Nov. 20. Over all it is a busy hotel and one is challenged in getting a quiet rest. Our room had a king bed, a small closet with key safe, sink/toilet/shower, chair/desk, chest of draws w/TV on top, 2 nights stand. We found the room on the fourth floor to be more quiet and a very basic bed-chamber.We ate our breakfast and dinner meals at the Hotel and our lunches were always done at the Beach Club. I found that there was variety of both fresh and prepared dishes, including salads, fresh fruit and a grill where one could order at breakfast from the cook; eggs done in several ways, as well Mexican style items. At dinner, there was always a main meat item or pasta being served. One will not go hungry unless they choose to. I really enjoyed having many Mexican style items to eat during our stay. The resort put on a very big spread Friday Nov. 25 in the Buffet, then on Saturday Nov. 26 a Mexican food festival in the conference dinning area with music/space to dance, and then Monday Nov.28 a big spread out in the open-air eating area with music/a place to dance. On this vacation, we got up, walked, danced, laughed and enjoy ourselves.One may walk to most places, getting around is quite easy. The hotel runs a shuttle to their Beach Club located on the Playa Chahue. Please note: Guests will need to pickup their beach towels/exchange them at the hotel reception counter.One may choose to walk to the Beach Club as the distance is less than a ½ hour walk. The Beach Club lunch included several prepared dishes, salads, salsas & corn chips, also items are available from a menu should one want to order their meal made in the kitchen. A couple of times there was a bar-b-que for fresh cooked meats. We really enjoyed the fresh made guacamole dip with chips. The club bar also runs a beach service for those sitting out on the beach loungers, one can order a drink of your choice, they also collect the used glasses. There was live entertainment several days. On Saturday, a large kid’s birthday party with presents, games and kids marvel action figure dominated the open eating/beach area. Really a very crazy experience watching a group take over one’s vacation, we left the beach club early that day. Any person may attend this beach club from off the street, and use all the fixtures available to their staying guests. A non-guest will pay 50 to 100 pesos depending high/low season, and can order items from the menu for a cost. We left our rings at home thinking of our safety on this vacation but in retrospect we really didn’t need to do that as it is very safe here. We felt safe at all time, during our visit and enjoyed the friendly people from the Huatulco area. One may want to bring along a small soft foldable insulated beverage carrier for times when walking and for your beach time. Also, do bring yoga mats for the loungers at the beach club, as these poor pieces of beach furniture are in very bad condition; with rotted fiber covers and repair screws holding the plastic units together. An extra margarita may help one ignore their poor condition while using them. There is allot to see and enjoy in this area with good markets in both Santa Cruz and La Crucecita. We enjoyed walking, looking and shopping in both places. During your stay check out the Super Chedraul warehouse store. There is a walkway (5Th Avenue) between Santa Cruz over to La Crucecita, a project that has taken several years to get to where it is today. This plan includes shops and restaurants which have not yet been built but it is a safe walk with rest areas along the way and great views. The hotel is really across the street from the marina, located on the Playa Santa Cruz. There are serval bars, shops and restaurants located along this beach area. This was a great place to walk around and shop. On the street in this area is a vender selling coconuts, a very enjoyable treat. Honor Roll: the following people were very helpful during our stay: Raquel, Vicente, Alberto, Federico, Miguel and cook Daniel. At the Beach Club: Marco and Jose. A special thank you to Raque for the guacamole dip with chips and to Vicente for his efforts and the special after-dinner coffees. We enjoyed Huatulco and could see ourselves living here. I hope you enjoy your stay in the Huatulco area.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 113 rooms in two 4-storey buildings
- 2 buffet restaurants (Mexican, International)
- 2 bars including Beach bar, Lobby bar
- 2 outdoor pools
- Meeting facilities (fee)
- Internet service (fee)
- Shopping nearby
Hotel Rooms include:
- 1 king or 2 double beds
- Satellite TV
- Internet access
- In-room safe
- Full bathroom
- Max occ 4, up to 3 adults
Kids Stay Free - Children 0-6 stay and eat free when sharing a room with 2 adults. Children 7-12 pay child rates when sharing with 2 adults. Maximum 2 children.
For the Kids - Kid's section of main pool, Playground and Games room.
Honeymoon Bonus - Receive special room decorations with natural flowers, bottle of wine in room on arrival or during dinner, one special dinner for two (request upon arrival). Request at time of booking. Marriage Certificate required upon arrival.
Weddings - Packages are available. Please inquire for details.
Golf Bonus - Clients receive a 20% discount off of green fees and complimentary transportation from the hotel to the golf course. Book and Pay locally.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Blvd Santa Cruz 303 Bahia de Santa Cuz, Huatulco 70989 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.