- What's Included
- All Inclusive Features
A basic 3 star resort in Huatulco. The Park Royal is not the best hotel in Huatulco but is definitely not the worst.
Park Royal Huatulco is nestled on a hillside with panoramic views of the bay of Tangolunda. Most suites have a dazzling view overlooking the Pacific.
Location: Hillside, 7 minute walk to beach, 25 min from Huatulco International Airport and 10 min to La Crucecita.
We arrived March 7th at 12:30 and was told our room would be ready at 3. We expected that and went to find our way around the resort and to the beach club where we had a bite to eat. We went back for 3:30, room was not ready..huh...we are hot and tired from a 6 hour plane ride. So far, not so good. Then I noticed that some new arrivals were greeted with a cold drink in the lobby. Not us! Finally got our room at 4 pm. Up up and away to 10th level. Rooms were big but not updated. Big balcony, but two small white plastic chairs, no lounger like the pictures show. Bathtub is an accident waiting to happen. You have two concrete steps up to get in to shower. One day no water was left in room and another day no coffee. We did tip everyday except one which we forgot to do as we were rushing to get somewhere. A tip should not mean you get the necessities like water? Food was just okay, had better but no stomach problems. Bar staff at both locations very good and worked hard. Good choice of drinks. Asked for a fan for the room, ac was just not cool enough...two days and no fan, so I went and bought one in town. English is spoken by a few staff, but it is really a problem when you request something and you have no idea what the Spanish word is. Being that the hotel caters to locals, I see why. I may stay there again, but not likely. We ate off the resort several times so with that cost in mind, might do a bed and breakfast next time. Beach small and water not safe for novice swimmers.
I'm never one to complain BUT I absolutely do not recommend anyone to stay at any @parkroyalhoteles due to the FACT that the service here is horrible, let me start of by saying they have no REGARD for people of colour! I'm sitting here trying to eat lunch like everyone else and they let everyone other than me know kindly that lunch is ready ! They don't come n serve us any type of beverage like on the beach or while we eat they look past us like we don't exist! On top of that they didn't even want to give us a bottle of water for our room they requested that we pay for it. Front desk didn't even provide us with the honeymoon package we requested and paid for claiming they don't see it, they tell us they will get back to us but we hear nothing and keep in mind that we are the only people here not of Mexican or obvious European decent ! End result we are definitely boycotting all @parkroyalhoteles and advising you guys to NOT go here! Food is horrible, we go to the city to eat. We finally decided to really complain to front desk and after telling me there was no manager available for 5 days we really had to give the front desk a piece of our mind and of course when we complained threatening to write a review a manager spoke with us and provided us with the honeymoon package and dinner on the beach. He was not aware of what was going on and made sure the rest of our stay which was one day left was good. This was unacceptable in every way and disappointing. Definitely the WORST experience I have had in my years of travelling. The room smelled of sewage and also was very dated. View was nice and that was the only good thing along with the beach.
We stayed at the Park Royal fior a week in January and had a lovely vacation. We had benn to Huatulco twice before but they were day trips off cruise ships. We were looking forward to exploring the area. We got a very good deal through Sunwing and were pleased with them. The resort is built on a hillside in terraces so pretty steep from the lobby. However there are large golf carts to transport you everywhere and they run continuously. We were on level 8 with a glorious view of the ocean. The toom was lovely, a huge area with king bed, very comfortable , a sitting area, mini kitchen area and a huge balcony. The grounds are beautiful, tropical and lush with workers constantly cleaning, painting, sweeping, pruning etc. On level 7 there is an a la carte restaurant open for all meals. It is open air with a fantastic view and excellent service. The food was good but not great, we ate there a few times. Salmon and pasta were good but a very limited menu. On level 7 there is also a pool and bar with great views. The main pool and buffet are a short distance away, about 5- 10 mins but in the heat we took the shuttle. The drivers are prompt, personable and very helpful. We found the food at the buffet very good , not a huge variety but always some yummy selections. There was always a fresh grill dish, chicken and fish dishes , good veggies and salads. Very good fruit selection and desserts. Entertainment was good, some high energy dance production numbers and the entertainers work so hard . Day and night, they go overboard to make sure guests gave a good time. Beach bar was good but overworked and a ton of wasps. As there were a lot of smokers we did 't spend much time there. I was disappointed that people smoked so much on the beach and on their balconies. Not supposed to smoke on balconies but our neughbours ruined our enjoyment of our deck by always smoking out there. We enjoyed Loerenzo in the lobby bar who is the hardest working guy. The lobby bar really needs a facelift though. The resort also has a cable car that is fun to take.The beach was small but very nice and you could walk a long way. Not good for swimming due to undertow but lovely for just paddling and walking. One complaint I had was that the snack bar by the pool always had big families taking every available chair and table so there was nowhere to have your lunch. And, they were there all day. We went into La Cruceita a few times and found it delightful. Wonderful ambience, friendly helpful people and a very pretty square with a lovely church. We took the waterfalls tour which was very interesting, a lovely day with a hike to beautiful waterfalls and a traditional lunch with mescal and coffee tasting. We also did a water tour to the nine bays with stops at beaches and a yummy lunch. We also went to Santa Cruz and looked around. We loved Huatulco and the Park Royal. It is quaint, beautiful and the people are so friendly. There are some nice restaurants close by, we had drinks and lunch in one that has a barbecue right on the sidewalk. Forget the name.but the food was great. We will be back at the Park Royal.
We found this hotel at Expedia.ca and it was so good for vacation.Stuff are so kind, respectful and friendly.The view of rooms are so beautiful.As it's name they will treat you like a royal family.Foods and drinks are so delicious and the pool is so good.I made a lot of new friends and all are so friendly.
My friend and I stayed here from 29 January-12 February and found the resort to be an enjoyable and very unique experience.The hotel is built on the side of a mountain and a series of lobby cars (gas-powered vehicles) will shuttle you up and down between floors (I believe 10 in total).You can walk if you wish but going down is better than going up because it is a steep incline.The hotel does not have immediate beachfront but it does have its own beach area on the ocean with a buffet restaurant, bar, pool and chairs with palapas and is easily accessible by lobby cars or it is a 6 minute walk from the hotel lobby area.The ocean is as warm as bath water and the beach is beautiful.You can walk from one end of the beach to the other in less than 20 minutes with fish you can literally feed from your hand and good snorkeling.Our room was huge with two comfortable beds, a living area, kitchenette with fridge and sink, great shower (no tub) and a large balcony (with a view of the ocean) that was so big it could be another room.The TV had 20-odd channels and only two were in English but the resort does have decent and free Wi-Fi if you want to stay connected.The food was good overall at the beach buffet restaurant with a great variety including lots of fruits and vegetables along with meat and fish and decent desserts.The a la carte restaurant on Floor 7 featured a set menu at breakfast and at lunch.In the evening for dinner, it became an Italian restaurant with a set menu which you can book daily before noon if space allows.We tried the chicken parmesan and the salmon which were both delicious.The resort staff were very friendly and helpful with so many names to mention providing great service including - Bryan the concierge, Maria at front desk who spoke great English, Marco in lobby bar, Gael and Francisco in beach resto, Manuel in pool bar, Jorge in beach bar and Wil and Armando in the Italian resto - just to name a few.We are Canadian (from Moncton and Toronto) and had no trouble meeting fellow Canucks many of whom were from the West especially Saskatchewan.In addition, there were many Mexican families who stayed here but few Americans and we didn't meet a single European.We did a couple of interesting and educational excursions - one to the nearby town of Crucecita (half-day) and another journey up into the mountains to a waterfall via passenger van (full-day with steak lunch).On the downside, our hotel didn't really have any evening entertainment options.There was no disco and the evening entertainment at the beach restaurant was over by 930pm.There was a casino night which we didn't check out.So be prepared to leave the hotel and go elsewhere to find nighttime fun - taxi into nearby town of Crucecita is about $3.Also, bring a hat and lots of sunscreen since it's very hot and dry here during the winter - daytime highs were almost 35 C on some days and it rarely drops below 25 C overnight.If you're looking for a quiet and relaxing vacation with sun, surf and sand, this resort and Huatulco are waiting for you!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (Domestic brands, Domestic beer, 11am-midnight)
- Spanish lessons
- Daily activities
- Evening entertainment
- Disco, drinks included
- 133 suites rooms in ten 3-storey buildings
- 2 restaurants: International, Mexican, dress code and reservations required
- 3 Bars including Pool bar
- 2 outdoor pools
- 18-hole golf course 5 min away
- Meeting facilities
- 1 tennis court (fee)
Junior Suites include:
- 1 king or 2 queen beds
- Living area
- Sofa bed
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Max occ 4 up to 3 adults
Honeymooners - Receive a room upgrade (if available at check-in), bottle of domestic wine. Request when you book. Requires proof of marriage. Subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Park Royal HuatulcoHuatulco,Mexico
- Hotel Contacts
- Extra Info
Blvd Benito Juarez 8 Tangolunda Bay, Huatulco 70989 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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