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A basic 3 star resort in Huatulco. The Park Royal is not the best hotel in Huatulco but is definitely not the worst.
Park Royal Huatulco is nestled on a hillside with panoramic views of the bay of Tangolunda. Most suites have a dazzling view overlooking the Pacific.
Location: Hillside, 7 minute walk to beach, 25 min from Huatulco International Airport and 10 min to La Crucecita.
The people of staff on concierge has very unpleased,is the last time to stay in this hotel, the quality of food and beverage is bad, for Children of 8 year I have pay more, the relation price vs service is bad. Dont have shows on the restaurant on dinner. And the people of check out has very unpleased.
I travelled with my husband and another couple to Park Royal Huatulco. I personally have been to Mexico before, however the other three have not. Here is our experiences:Check In - There was a decent amount of people that needed to check in, but the resort made the wait better by having their servers bring over fresh juice and beers. Check in was pretty quick, and we received a lot of good information about the resort. Our room wasn't ready, we waited for about 20 minutes in the lobby which was fine and then headed up to our room.Room - I had read the comments before hand and requested that our group be in either block 6, 7 or 8. Alfredo (hotel representative) received my request and said we would be taken care of during our stay. We ended up being in block 8, which was beautiful, spacious had an amazing view of the ocean and was only a stone throw away from the pool and restaurant. The bed was a little firm for our liking, but we slept perfectly well. Food - There are two places to eat at the hotel. On the 7th block, there is a restaurant. In the morning, it is a sit down and order off the menu plus a mini buffet, lunch is the same and dinner it turns into the Italian a la carte. The breakfast is good, however I have an intolerance to eggs so it was a little more complicated to order breakfast. However there was boxed cereal, yogurt, fruits etc that I could grab, and ended up getting a sort of "grilled cheese" for breakfast. This was our go to place for lunch - the burgers are incredible, as well as the chicken tacos! We always asked for a second order of fries because they end up giving smaller portions, but that was fine with us. Dinner was also delicious, the pastas were delicious. We found it difficult to get reservations as every time we called it seemed they were full. However when talking to other guests, they had been there a couple times. Our timing must of just been off! There is also another buffet across the road from the hotel. We were pleasantly surprised that they had a different theme each night. There was an authentic Mexican night, Asian cuisine among others. The buffet is super clean, I saw one of the ladies constantly sweeping and ensuring everything was tidy. I loved seeing this, nothing bothers me more when there is food all over the floor.We also ventured down the street to a restaurant called Alebrijes which has a skeleton with a Canadian tshirt on it. They streamed the NHL playoffs while we were there and had incredible food. You can also search the name and read my review! Pool/Bars - We stayed at the pool on the 7th block as it was so close to our room, and because we went down on a holiday, the pool by the buffet was packed with children. We loved the 7th block pool though, it was peaceful and the views were amazing. I would highly recommend checking it out. Excursions - We went into town a couple of times and went into the local shops. We met some incredible people, they were helpful, kind and some of them we just chatted with for a while. The town was busy and we found some pure vanilla to take home and some trinkets for family and friends. I also read on a blog about a deep sea fishing/snorkeling tour (Pilo Vazquez - type it into the search) 110% worth it! All in all, we had an incredible time at Park Royal Huatulco. We would for sure consider coming back. Thank you to the wonderful staff who made our experience memorable!
Hotel staff incredible!! congratulations!! About rooms please don't give the old rooms, beach club need to improve and remodel, the pool is really tiny. You need more security at the beach club, 1rt day and I have a lot of vendors around me, 2 arguing with bad words, we can't leave our things alone, there's no life guard, you need more staff at the beach club.
We travelled from Toronto with Air Canada Vacations at the end of March. Luckily the plane was one of their regular fleet and not a slimmed down “rouge” plane. We had been to this side of Mexico a number of times but never to Huatulco. Our preference has always been to travel to the Caribbean or east side of Mexico. I really enjoyed my stay and was pleasantly surprised by Park Royal. I had read the reviews and comments on this resort so I knew what to expect but it was better than what I had interpreted from my readings. I would recommend this hotel as long as you read the reviews and know what to expect. I agree with the recent positive reviews of Park Royal and some are quite thorough (with great photos included) so I’ll try not to repeat what has been said. Here are comments about my experience at Park Royal.You really have to appreciate how this hotel is built into the side of a mountain. You see how challenging it must have been to build when you walk through the building just below the 7th floor pool. We were in building 10 and got a good workout during our week walking up and down the levels.For the first few days we were at the hotel (arrived on a Tuesday) it was not overly busy at the buffet, pools or beach. When Friday came it was suddenly full. We did make a point to get down for dinner earlier to ensure we got a table at the buffet but staff made sure everyone was seated. Service was always great no matter how busy it was. We also booked the 7th floor a la carte restaurant on Saturday night to have a quiet dinner and happened to see the fireworks that are put on by the Barcelo resort. The resort was once again back to the quieter atmosphere on Monday. Re the evening entertainment, I would have preferred live music, either singers or musicians instead of the dance shows. There is so much good talent available why not use them instead of the entertainment staff having to dance at night. The dancers are good but the production is not up to what you can see at other similar rated resorts. The shows take place where you have the buffet dinner. One thing I realized about Park Royal, for us, was that it really was not that important where our room was located. We were only in our room to sleep at night. We were in building 10 and I didn’t mind any of the walking. But next time I would prefer to be on a lower level so if I want to return to the room throughout the day it’s not as far. You can enjoy amazing views all day long from the 7th floor pool area. There was never an issue getting a shuttle, all it required was a quick call to the front desk and one was there in a few minutes.FYI, not all rooms are ocean view. There is also a charge for a guaranteed ocean view, or king bed or renovated room. This message came right from the reservations desk. I believe this information is on the Q&A section for the hotel. I did email a request prior to arriving for a room on an upper floor, with the view being my priority and the hotel said they would try to accommodate the request. I got a room in building 10 but it was probably one of three rooms in building 10 that has an obstructed view (half the view was blocked by building 9). And we had pipes and generators right beside our room for part of the remaining view. Oh well, as I said we didn’t spend much time in the room anyway. I will say that although our room was not renovated it appears to have been recently painted and had some newer pieces of bedroom furniture. We enjoyed the resort and the bay area so much we really didn’t do too much outside the resort. I would like to thank Noeli who was always making the rounds to everyone on the beach to keep us hydrated! We enjoyed the wild waves in front of the hotel as well as calmer swims in front of Dreams. The bay was nice for walking although quite a slant to the beach in front of Park Royal. We also walked over the rocks at the end of Dreams hotel. It’s well worth the effort to get to the other side. (This is where the Camino Real hotel is located.)I will have to return next time for 2 weeks so I can spend time exploring the area. We did walk into Santa Cruz and on to La Crucecita through the corridor. I put some info re this walk on the Q&A section when responding to someone’s question about walking into town. This long walk also gave us a chance to check a few other hotels, La Isla Hautulco, Holiday Inn and VillaBlanca. So thank you Park Royal for a great vacation. Your staff is amazing. Just one request. Please get more lounge chairs and umbrellas for the pools and beach area.
Park Royal HuatulcoOkay, this is not a 5 star resort. There are only two pools, neither of which is elaborate, neither of which has quite enough loungers. There is only one sit-down restaurant, which has a very limited and unchanging menu. The liquor (VO, Smirnoff) was not bad, but the house wine was barely drinkable. Tap beer was Dos Equis, light and dark. Tropical and frozen drinks are very well done and there is a drink of the day. The rooms could definitely use some updating, especially the bathrooms. There are essentially no included activities, such as water sports, and also very limited entertainment by the “Entertainment” staff. This hotel seems to cater to a mostly native clientele, not to English speakers. Quite a few staff had very limited English. Not a place for someone with limited mobility...not handicapped accessible. Stairs up and down for public washrooms of lobby and at beach. Also, stairs down into specialty restaurant on seventh floor. That said, I confess to having spent a gloriously relaxing week here with my wife. There is much to admire about the Park Huatulco. Although an older resort, it is quite well maintained. Landscaping, while not elaborate, is well kept; grounds were all green, despite it being the dry season. Cleanliness is certainly next to godliness here; staff are constantly grooming their respective areas. Common areas are kept spotless, including bathrooms. The food was as good as other mid-range resorts where we have stayed. The buffet restaurant has a very good variety of dishes, and the fruits and salads are delicious. Though my wife was unimpressed with the coffee, I found it reasonable. Desserts were quite good. The view from the specialty restaurant on Seven is nice, with a lovely breeze. Our basic room was comfortable, as was the double bed. Rooms on seventh through the tenth floors do provide better visibility of the bay area, however, after trying an overnighter on the seventh floor and viewing a room on the tenth, the accommodations are not worth the additional price, or the effort to climb the additional stairs. We tried an upgraded room for one night, but found it no improvement over the basic room, so switched back. At first, they did not wish to refund our upgrade money, but eventually did, after I politely insisted.The most positive asset of the Park Royal Huatulco is the staff. Almost without exception, the staff are extremely friendly and customer-oriented. They truly take ownership of their work, in a manner seldom seen. And, unlike other places, they do not seem to “expect” to be tipped. Also, there are motorized carts to take guests to drop off spots for their rooms since everything is uphill. The hotel also has a funicular lift to the seventh floor, which is slow but another means of getting to rooms from lobby. The hotel buffet is an easy two block walk from the hotel as well as the beach and beach grill, however, the motorized vehicles run frequently to and fro for anyone not wishing to walk the distance. There is a small beach front property on the bay belonging to the Park Royal but chairs and palapas are limited. We felt completely safe the whole time, even while walking back to the hotel from the beach restaurant at night.This is a resort that I would highly recommend, with the proper expectations. We certainly enjoyed our stay.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (Domestic brands, Domestic beer, 11am-midnight)
- Spanish lessons
- Daily activities
- Evening entertainment
- Disco, drinks included
- 133 suites rooms in ten 3-storey buildings
- 2 restaurants: International, Mexican, dress code and reservations required
- 3 Bars including Pool bar
- 2 outdoor pools
- 18-hole golf course 5 min away
- Meeting facilities
- 1 tennis court (fee)
Junior Suites include:
- 1 king or 2 queen beds
- Living area
- Sofa bed
- Cable/Satellite TV
- In-room safe
- Full bathroom
- Max occ 4 up to 3 adults
Honeymooners - Receive a room upgrade (if available at check-in), bottle of domestic wine. Request when you book. Requires proof of marriage. Subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Park Royal HuatulcoHuatulco,Mexico
- Hotel Contacts
- Extra Info
Blvd Benito Juarez 8 Tangolunda Bay, Huatulco 70989 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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