Secrets Huatulco Resort & Spa
- What's Included
- All Inclusive Features
The Secrets Huatulco is a new and perfect destination for those who want an authentic Mexican experience, all while experiencing the luxury of an all-inclusive resort. With its modern accents, great restaurant choices, top-notch service and breathtaking views, the Secrets Huatulco is a great resort for couples wanting a quiet, romantic getaway.
The hotel has amazing ocean views, the pool area is lovely, and the entertainment was fantastic. Also, the staff was extremely friendly and helpful.Outside of that, the biggest downside is you can't really go in the water on the beach. The surf is too rough and the red caution flag was up all week. The food was just ok - many things came out from the kitchen cold. We never ate anything that was amazing. The habachi night was fun and the food was good then. We traveled in June, the resort was probably only half full. About 70% of the clientele were Mexican families and a conference. Fine for us, but if you like to go to these resorts to be super social there were not a lot of English speaking guests. We are a gay couple and never felt like we were treated any different by the staff.
Went to Huatulco from June 17 thru June 24. After two days at Las Brisas we decided that was not the place for us. Moved here on our third day and we are so glad we did. Everything was first class from the service, food, swimming pools, entertainment, and the beach.The beach was not swimmable because of the rough waters on the first day but after that it was perfect. The rooms are beautiful and serviced twice daily. There are activities throughout the day and Jorge Galvez played acoustic at night. He played both eng/span music. He was wonderful. There is a Disco open till 1am if your still going. Since this place is Adults only you will have some quiet relaxing time and the chance to meet some wonderful people from all over.
Huatulco is my favorite beach resort, and Secrets Huatulco is my favorite hotel there. I've visited on multiple occasions and each time is such a positive experience. That the hotel is so relatively close to Central America is a plus; making getting to this destinaion overland, possible.It's all great: the ocean and beach, the pools, the restaurants and menu choices, and the excellent service from everyone on the staff. All of the other five-star reviews confirm this. And although I jokingly tell the management and supervisors, "Don't change a thing", I always enjoy noting the small touches...innovations.It has always been nice to see a generous bottle of SPF15 sunscreen amongst the toiletries in the room. Now they have included a small spray bottle of insect repellent to address any concerns with Zica, plus the "no see 'ems" on the beach that bother us at certain times of the year. Nice touch!Topping that, they've recently installed neat Nespresso machines in the rooms so making delicious coffee in the morning doesn't require opening a packet, measuring out the water, etc. Just fill the reservoir from the bottled water provided in the room, insert the Nespresso capsule, and in seconds you have hot, delicious coffee. That's innovation I come to enjoy and maybe even expect from Secrets. Nicely done!Special thanks to Matilde at CoCo's coffee shop (open 24 hours) who brews fantastic coffee from the the Pluma Hidalgo region just north of Huatulco. Also, thanks to Sergio and Alan in food and beverage for the delicious gazpacho and duck. And finally, a 'job well done' for Angelica who runs both AM Resorts properties in Huatulco...Secrets and Dreams...and keeps them ticking like fine Swiss watches.I will be back.
Firstly thank you to Gabriel, Miguel, Alberto, Sven, Erick, Candy, Sara, Danny, Silvia and Ruth. Those named individuals went above and beyond to make us feel welcome. It worked...We are UVC members and this year chose to go to Huatulco...OMG...never been to such a gorgeous place...scenery, people, local food; it was amazing. The food at ALL restaraunt was great, the service ACROSS THE ENTIRE RESORT was exceptional. We did not want to leave...from the moment you step onto the property until the time you exit it's a world of first class service, activities, shows, food and beverage...Thanks to Ruth and Sylvia our room was cleaned day and night...yes twice...room service is great you order they deliver quickly...omg so.much to say..love it and we will be back
Arrived by private driver on a Thursday afternoon and check in was quick and we were escorted to our room. Room had a beautiful view of the bay. The size of the room was average. Did like having 2 sinks, but did not like where they were between the bedroom area and closets. Liked the size of the shower and the rain fall shower head, but hated the teak wood in there! Just does not seem sanitary; too porous, and just imagine the hair etc. stuck under it—gross!! Heard one room the shower did not drain properly and water ended up by the bed and one of the occupants of the room fell and hurt their arm, so watch for that. The storage in the room was good and our maid did a good job of getting our room cleaned early most days. The light system to say do not disturb is a great idea—no card to hang off your door and blow away. Loved that none of the restaurants required reservations except the Japanese hibachi. Did not like how dress codes for the restaurants were not enforced; why bother having them unless you actually enforce them. It was the dress codes for men that were not enforced. We saw men wearing T shirts, sandals and shorts at dinner every night. For daily information, they tell you to watch the hotel channel on TV, but they will print out a schedule for you at the front desk/concierge. We prefer to have a print out we can carry with us. On the printed information sheet it did say that items should not be left to save chairs, but this also was not enforced. The towel game was played here, for sure. It seemed like guests would “reserve” a pool seat, but then go to the beach for the morning! Also large groups of people would come and take whole sections of chairs (dozens) and then have 1 or 2 people sort of guard them for the group. We found we had to get out to the pool around 6 am to claim even a back row seat some days!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- 24 hour room service
- 24 hour cafe
- Drinks at disco
- Hobie cats
- Fitness centre
- Traditional Temazcal steam room ceremony per guest, per stay
- Beach Volleyball
- Billiards (Pool Table)
- Ping Pong
- Daily activities
- Nightly entertainment
- Preferred Club Lounge
- Exclusive concierge services
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary local newspaper in suite every day
- Complimentary internet access in the suite
- Pillow menu
- Upgraded mini-bar service
- Upgraded toiletries
- Private pool
- 399 Rooms
- 1 Buffet and 6 a la Carte restaurants
- 1 Cafe
- 4 Bars
- 2 Pools
- Spa (fee)
- Fitness centre
- Tennis courts
- Motorized water sports (fee)
- Business centre (fee)
- Internet/WiFi (fee)
- Conference facilities (fee)
- Medical centre (fee)
- Tour desk
- Laundry service (fee)
- 24 hr Room service
- Concierge service
- 1 King or 2 Double beds
- Air Conditioned
- Ceiling Fan
- Ocean view
- Balcony or Terrace
- Satellite TV
- Direct dial telephone
- Whirlpool Tub
- Hair Dryer
- Bathrobes & Slippers
- Iron & Ironing board
- Safety Deposit Box (fee)
- Wireless internet
- Coffee Maker
- Alarm clock with MP3 docking station
- Mini Bar (refreshed daily with soft drinks, bottled water, and Corona beer)
- Maximum Occupancy 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Secrets Huatulco Resort & SpaHuatulco,Mexico
- Hotel Contacts
- Extra Info
Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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