Secrets Huatulco Resort & Spa
- What's Included
- All Inclusive Features
The Secrets Huatulco is a new and perfect destination for those who want an authentic Mexican experience, all while experiencing the luxury of an all-inclusive resort. With its modern accents, great restaurant choices, top-notch service and breathtaking views, the Secrets Huatulco is a great resort for couples wanting a quiet, romantic getaway.
Resort is beautiful, clean with outstanding views everywhere!! All staff are extremely accommodating with a big smile. We love the pacific side, it has the majestic rugged beauty and they are very environmentally conscious in Huatulco. We found so much to do nearby and you can't beat using pesos. The pool was huge with different areas whether quiet or a little more active. We're not the type to sit in one place for the day and we always managed to find a lounge chair. Beach was beautiful and lots of space to find a quiet spot. We did go swimming in the ocean in the area on the left. All the restaurants have great food and love the concept of no reservations, no hotel bracelets or deposits for towels. A very safe place. Very relaxing vacation. No worries or stress at all and sunshine the whole week. Would absolutely return
My wife and I stayed at this resort 2/11 thru 2/18. We were extremely satisfied with this resort in nearly every aspect. Room: Very Clean. Room service / beverage service was very prompt. Beds were incredibly comfy with good pillows too. I was a bit disappointed as I had asked for a room with the best view available view and the room we got (6211) hardly had any ocean view at all. Pretty disappointing. Food: Good to Very Good. We really liked the Mexican and Asian spots for dinner. We ate at both twice (including the temppanyaki which requires reservations). Castaways had a really good lunch as did the barefoot grill. The buffet was really good. We usually get tired of the breakfast spread at most all inclusives but we did not get tired of this buffet whatsoever. Drinks/Bars: Typical as with most all inclusives. Liked the negra modelo on tap everywhere. As well as top shelf liquor (Grey Goose, Don Julio, ect) Sky bar was conveniently located between our room and all the restaurants so it left us no excuse not to have a drink before and after dinner. The nightly entertainment was usually right there as well. The acoustic guy who plays on Fridays is really fun!Staff: Great. I did drink a tad too much and lose my RTIC mug one day that was never able to be recovered. But shame on me for that.Beach: Very beautiful. Water was super rough during our trip so going in the ocean was not really an option after our first day. Which was kind of a bummer. This was the biggest gripe I had during my stay (and with the pacific side in general). We rented a jet ski one day and the water was so rough we actually feared for our lives. The resort should prevent the locals from renting jet-skis to patrons when the water is rough. From shore the water didn't look too bad but once we followed the route he told us is was super scary. Waves coming at you from all angles. After we got in we also heard a story of the day before where several couples capsized due to rough seas and the rental folks neglecting to tell them not to go a certain way due to rough seas. Then washing up on shore several miles away. If the resort is going to let them operate on their beach their should be some sort of regulations. Luckily I got my wife and I back in safely. Overall: We've been to several all inclusives and this was by far the best. From top to bottom and start to finish. Would go back again in a heartbeat. Never doing a sandals again. Secrets Huatulco is truly wonderful.
We stayed at Secrets Huatulco during the week of Nov. 21, 2016 so this review is a bit late but our memories are vivid so we have no problem completing this review now.From the time we checked in until the time we left, Secrets just did it right. They truly cared about our happiness; when we left they asked that I complete a survey to indicate how we felt about our stay. Very classy.Our room overlooked the pool below and the ocean - beautiful room with a view for sure. The grounds were very well kept and staff continuously circulated around the pools cleaning up empty glasses and garbage, drink servers were everywhere. You no sooner finished one drink and they were offering you another.The little things like having ping pong tables by the pool, offering free tequila tasting lessons, archery 'competition', volleyball in the pool, aqua aerobics were all appreciated by everyone and were a lot of fun.One day, one of the workers, clearly on his way somewhere, went out of his way to stop, ask us how we were and how we were enjoying the resort and went on to tell us how important it was to him that we were happy. You really appreciate those little things.The gym, although not huge, served our purpose - just be prepared to climb a hill to get there - okay, it's a really big hill. If you're out of shape, great workout.The Castaway restaurant was outstanding. It was like an A La Carte but for lunch. They treated you like upper class individuals and the whole experience was just so impressive.Free hobi cat sailing lesson offered by a worker at the hut on the beach was excellent. It taught me some things I did not already know about sailing so that was great. The next time I went out, I took my wife and we enjoyed a quick jaunt around the bay - water was gorgeous and the wind was just right so we sped around without any issues.There was a restaurant by the pool that had a small menu of finger foods you could order throughout the day if you got the munchies. They also had a table set up a few times through the week beside this little restaurant that served up local cuisine or BBQ food. There was also buffet food up near the lobby; a couple of times through the week we walked by there to get to an A La Carte and they had a great BBQ dinner going on, with baked potatoes, steaks, lots of variety. It smelled amazing! On the Friday we were there, out of respect for the American visitors, they had a thanksgiving dinner just below the lobby; it was excellent. I felt like we were back home again. Karaoke - initially there were a few people sitting there, which quickly filled in - lots of great singers braving the microphone and we were so glad they did - excellent entertainment and lots of fun.There was a gentleman that sat in the lobby bar (I think that's what they called it) - it was on the walkway en route to the A La Carte restaurants. He was outstanding. He sang so many songs that everyone knew - people either sang along or danced to his music. When he had to finish everyone cheered for him to continue. They definitely need to keep him coming back.There is a little cafe of sorts on the upper level, by the auditorium. They were coffee, she will make you a late night sandwich and they had a variety of sweets. Fantastic spot to just sit and relax and socialize.The only thing we would suggest is to change up breakfast a little bit. Very same food served day after day, just got a little boring but certainly great tasting.We did go on a boat tour - we thought we were going to learn about the various bays, their purpose and what is special about them. The trip turned out to be us in a boat driving around - nothing really great about it and I do not recommend it. We had also signed up for a city tour but decided not to go. We could only imagine how similar it would to the boat ride and we lost a whole day to that one so we were not interested in going through that again.We loved Secrets Huatulco and will definitely be back next November! Looking forward to it already.
Luis Pino was the Wedding Planner for our friends wedding in January, I was the M.C. and was tasked with making sure everything went smoothly. Luis was there every step of the way and he made sure everything was set up and ready well in advance making my job easy. He arranged little surprises and extras that made the wedding extra specialfor the bride and groom.Thank you Luis.
We enjoyed almost everything about our stay. Our room was very nice - we were building one, 3rd floor so we had a great view from our terrace. Room was very spacious-shower was wonderful (great water pressure.) The refrigerator mini-bar was kept well stocked with what we requested (in our case-bud lights). Maid service was excellent overall - Shirley our night maid was wonderful! People do get up early to reserve lounge chairs at the pool and beach everyday. However, we found that if you got down to either by 9 or 10 am you would be able to find a spot. It may not be what you might consider a "prime location" but you could find a spot. Any lounger by the pool or beach was good with us.The food in all the restaurants was very good. We especially liked Castaways, CinCin(Italian), and Oceana. (One complaint - the cooks at the buffet breakfasts did not seem to understand the concept of how to cook an "over hard" egg.) Room service was very attentive to any food, drink or snack you might desire. The bartenders at all the bars were very friendly.We very much enjoyed the beach. It is a very heavy sand- like walking through deep snow, so it provided extra exercise! The ocean waves were not too bad, even on red flag days I was able to cool off in the ocean and/or snorkel. They are constructing many more palapas; we usually headed to the beach around 9 am and never had any trouble finding an open palapa on the beach. Activities: We had a wonderful experience at the spa. Hydrotherapy with swedish massage was a delight. Great views from the spa. Neftali leads a wonderful snorkeling expedition-not to be missed. The snorkeling at the beach was every bit as good as the snorkeling we experienced on the boat excursion we went on. We also enjoyed the Super Bowl party the resort had for the guests.If there was one disappointment, it was the "preferred club" service. I do not think the services provided were worth the additional expense. The "club" itself is simply a portable bar set up in an office - not exactly exclusive nor was it a place to hang out. And the food in the club (continental breakfast/evening appetizers) was nothing to write home about. The club offered a daily newspaper delivered to your door which we requested twice and still never received. We also requested special pillows from the "pillow menu" - they were finally delivered after two phone requests and a 2+ hour wait.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- 24 hour room service
- 24 hour cafe
- Drinks at disco
- Hobie cats
- Fitness centre
- Beach Volleyball
- Billiards (Pool Table)
- Ping Pong
- Daily activities
- Nightly entertainment
- Preferred Club Lounge
- Exclusive concierge services
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary local newspaper in suite every day
- Complimentary internet access in the suite
- Pillow menu
- Upgraded mini-bar service
- Upgraded toiletries
- Private pool
- 399 Rooms
- 1 Buffet and 6 a la Carte restaurants
- 1 Cafe
- 4 Bars
- 2 Pools
- Spa (fee)
- Fitness centre
- Tennis courts
- Motorized water sports (fee)
- Business centre (fee)
- Internet/WiFi (fee)
- Conference facilities (fee)
- Medical centre (fee)
- Tour desk
- Laundry service (fee)
- 24 hr Room service
- Concierge service
- 1 King or 2 Double beds
- Air Conditioned
- Ceiling Fan
- Ocean view
- Balcony or Terrace
- Satellite TV
- Direct dial telephone
- Whirlpool Tub
- Hair Dryer
- Bathrobes & Slippers
- Iron & Ironing board
- Safety Deposit Box (fee)
- Wireless internet
- Coffee Maker
- Alarm clock with MP3 docking station
- Mini Bar (refreshed daily with soft drinks, bottled water, and Corona beer)
- Maximum Occupancy 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Secrets Huatulco Resort & SpaHuatulco,Mexico
- Hotel Contacts
- Extra Info
Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.