Secrets Huatulco Resort & Spa
- What's Included
- All Inclusive Features
The Secrets Huatulco is a new and perfect destination for those who want an authentic Mexican experience, all while experiencing the luxury of an all-inclusive resort. With its modern accents, great restaurant choices, top-notch service and breathtaking views, the Secrets Huatulco is a great resort for couples wanting a quiet, romantic getaway.
We stayed a week in 3rd week of September. The facilities are clean and the staff is friendly. As part of Unlimited Vacation Club member, we should be offered an upgrade room to the next level, but none was offered during our stay.There were 5 a la carte restaurants, a buffet, a beach snack grilland a 24 Hour coffee shop. During our stay, only 2 per night were open. The entertainment was limited to karaoke, trivia pursuit, etc. Only toward the weekends, Secrets provide dancing shows. We thought it was disappointing for a classy place like Secrets trying to save expenses.Overall, we enjoy our stay, but we think Secrets should not try to cut services too much in low season to disappoint the guests.
We stayed for our 18th wedding anniversary. Went to the trouble of having our children minded for 2 nights to enjoy adults only. the resort was lovely, most of the staff friendly. I informed staff of it being our 18th and we were asked if we would like to pay for an upgrade. We accepted, wanting to splurge for our special day. I was a little disappointed that there was no effort made by the resort to acknowledge our anniversary, especially after my wife noticed on a door just down from ours, a happy anniversary ribbon. It was very quiet during our stay so, I mentioned to reception that there had been no mention of our anniversary, other years we had stayed in 5 star hotels, there was a note or something on the t.v wishing a happy day. I got a sigh from the reception and nothing more. Its the little things that count and even after trying my best to educate them on this, they didnt seem to care.
My wife and I would like to compliment the staff of this excellent resort on their tireless efforts to make our stay a memorable one! The food was first rate, the room was always clean; unless we chose to sleep in. The resort grounds were kept immaculate. For those of you who enjoy snorkelling or diving, this is an amazing place. It's not Cozumel, but Huatulco has its own unique geography. Lots of things to do on and off the resort. The town of Santa Maria Huatulco is very safe and the little cantinas offer up some of the best authentic Mexican food you'll ever eat! I hope everyone down there is safe, after the earthquake they experienced earlier this month. Prayers to all.
Just returned from 7 nights at Secrets Huatulco Resort & Spa. Beautiful and gracious. Kayaked with turtles, enjoyed two spa days, thank you, Candy @ the Spa, the beach, the pool by Barefoot Grill, and the delicious food in all the restaurants. Outstanding concierge service with Isabel! The following staff made sure our Secrets experience was spectacular:Mardonio & Daniel @ Rendevous BarMatilde @ CoCo best cookiesDahlia @ the Market CafeMarco @ Spice & CastawaysEduardo @ Barefoot GrillOur favorite: Heriberto @ Barefoot Grill Bar...he always sensed the need for our next cool one🍹🍺.Most of the time Maria did well with our room, but she didn't always notice the small things...more lotion, toothpaste, or that we preferred turn down after 8PM. Her note said until 10, we generally relaxed from 4:30-6:30 in our room before preparing for dinner. The wooden floors in the shower floors should be replaced. The entertainment staff & activities staff were not very engaging. I understand it is low season and that was reflected in the activities offered in the evening.The addition of emergency evacuation information on the doors to the rooms in Spanish & English are NEEDED....fire, earthquake, tsunami! We were asked, if we reported to our muster station....can't report if NOT informed.Overall, an excellent experience & plan to return during quiet season again.
Just got back after 7 days of paraiso. Secrets Huatulco is above any other resort we have stayed at. We are extensive travelers and have many experiences, most great, some so not. The attention to the guests comes from their hearts. The employees love working there and it shows. We went first week of September, their slow season. We like it that way. We stayed at the smaller pool with another couple and had it to ourselves most of the time. Food: Man....I could go on but try all of the different places to eat. Top quality and healthy.Staff: Thanks to Eduardo, Sofia, Blanca, Liz up front. You are so kind and helpful. Heriberto at the pool, great job.The rooms: All ocean view. I like the top floor of building three. Great and stunning views.The Earthquake: Yes, we were there with many others in the hotel when the earthquake hit us at a quarter to twelve p.m. By far the the biggest one I have been through (Northern Californian). The building can take a licking and is built to code. The staff was fantastic during our evacuation to safe ground around the resort. They had a plan, never panicked. It was amazing to watch how each person knew what to do. Our Return: Simply we have new place to go to. We had the most relaxing vacation of our lives. We were on our 37th anniversary and can't wait to go back. Don't forget to go to La Crucecita to see the town and the most beautiful church I have been to in my life. Thank you again Secrets and staff. It is the people that make the place. We both are Spanish speakers and enjoy that we can converse in Spanish. It is more comfortable with us. But almost all staff speak English as well. We'll be back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- 24 hour room service
- 24 hour cafe
- Drinks at disco
- Hobie cats
- Fitness centre
- Traditional Temazcal steam room ceremony per guest, per stay
- Beach Volleyball
- Billiards (Pool Table)
- Ping Pong
- Daily activities
- Nightly entertainment
- Preferred Club Lounge
- Exclusive concierge services
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary local newspaper in suite every day
- Complimentary internet access in the suite
- Pillow menu
- Upgraded mini-bar service
- Upgraded toiletries
- Private pool
- 399 Rooms
- 1 Buffet and 6 a la Carte restaurants
- 1 Cafe
- 4 Bars
- 2 Pools
- Spa (fee)
- Fitness centre
- Tennis courts
- Motorized water sports (fee)
- Business centre (fee)
- Internet/WiFi (fee)
- Conference facilities (fee)
- Medical centre (fee)
- Tour desk
- Laundry service (fee)
- 24 hr Room service
- Concierge service
- 1 King or 2 Double beds
- Air Conditioned
- Ceiling Fan
- Ocean view
- Balcony or Terrace
- Satellite TV
- Direct dial telephone
- Whirlpool Tub
- Hair Dryer
- Bathrobes & Slippers
- Iron & Ironing board
- Safety Deposit Box (fee)
- Wireless internet
- Coffee Maker
- Alarm clock with MP3 docking station
- Mini Bar (refreshed daily with soft drinks, bottled water, and Corona beer)
- Maximum Occupancy 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Secrets Huatulco Resort & SpaHuatulco,Mexico
- Hotel Contacts
- Extra Info
Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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