Secrets Huatulco Resort & Spa
- What's Included
- All Inclusive Features
The Secrets Huatulco is a new and perfect destination for those who want an authentic Mexican experience, all while experiencing the luxury of an all-inclusive resort. With its modern accents, great restaurant choices, top-notch service and breathtaking views, the Secrets Huatulco is a great resort for couples wanting a quiet, romantic getaway.
Simply the best all-inclusive we have been blessed with opportunity to visit. Food was very yummy. My husband and I can't wait to return! The staff went out of their way to make certain we were comfortable. When they discovered we were celebrating 30yrs of Marriage, oh my! Every night our room was showered with rose petals and goodies. They even surprised us with a heart stopping candlelight 5 course Dinner on the beach! My husband and I will only consider Secrets from now on! Additionally this wonderful, secluded part of Mexico is a slice of Heaven.
Pros:Beautiful resort to relax and cool down, VERY CLEAN, great beach free of plastic waste, big pools, adults only, no bracelets (freedom), loved the bed and sheets, all rooms face the bay and waiters very friendly.Cons:5 out of 6 restaurants have dressing code, including breakfast time, their food is not good in taste and quality, ice makes beverages taste different, the time after a relaxing massage cuts in ten minutes, inside the room the distribution of the bathroom is not practical and we had two calls at 830 am and 9 to our room on the day we were leaving, when calling reception nobody knew who called. Inbursa cards are not accepted perhaps since is an spanish owner.Coments:When travelling on vacations Im not thinking to be ask to be dress as in the city, shorts, flip flops, no sleeves are expected, felt controlled by their dressing rules. Even at breakfast time, men cannot wear sleeveless shirts but women can get in with transparent pareos. The climate is hot and humid and wearing long trousers at dinner is crazy, with close shoes for men. Too much control.Food and drinks are not at the level the resort considers itself, had to go out downtown wich is a ten minute drive to have delicious meals, oaxacan women are considered to have one of the best taste in cooking and the hotel is not using this resource. Certain meals were defrost and soggy and Im so tired of these type. If I go back will bring more money to have the meals outside.
My aunt got BITTEN BY A SCORPION that was in her towel in our suite on our first day there. Unfortunately when you get bitten by a scorpion everything else pales by comparison. The accommodations are beautiful, the setting is ideal and the food is great. But I spent the rest of the vacation looking for scorpions in pillows, on towels, in beds. I didn't find scorpions but found plenty of spiders, even though they claimed to fumigate daily. Another thing to consider is that for all its picturesque qualities the beach is unfriendly with strong currents and rocky outcroppings. To put plainly, YOU CANNOT SWIM ON THE HOTEL BEACH, without putting yourself I extreme danger. This applies even if you are an expert swimmer. You have to drive 20 minutes away to swim in the closest beach and there all the "exclusivity" of your experience disappears. So if you're a pool dweller who is likes a look but do not touch experience of the sea, and enjoys close encounters with the areas insect population, this is the resort for you.
The location and view is breathtaking. The area for the most part is very laid back and quiet. The town is the same. If you are looking for lots of action, this is not the place for you. They say this is a 4 star resort, but I'd put it more at a 3 compared to other "Secrets" resorts I have been to. Though we went in the low season, we were very disappointed to find out that all the restaurants were not open daily or nightly. Only two of the seven open per night :-( which we were not made aware of prior or during our booking. This is one of the reasons I give it an average rating as I brought my extended family and was telling how wonderful it was to have all the food options and they ended up being very limited. Its a great time of year to go if you don't like crowds and want to feel as though you have the place to yourself. It rains a bit, but not all day usually. we only had two full rain days out of eight. In this part of Mexico you either must exchange your money at the "bank" or the hotel. They are "super" picky about the money they exchange. If your money has "any imperfection" of any type...they will not exchange it!!! So make sure if you bring cash to get good clean bills with no marks, no tears or spots of any type on it!! Even tipping with dirty torn bills is frowned upon so get peso's to tip with.
We went to this resort for a long weekend - 3 nights and 4 days - and it was absolutely perfect for us. It is very private and the location is stunning with jungle and ocean colliding. The beach is set into a private bay, hence no beach vendors! The food was delicious at each restaurant we visited, the staff could not have been friendly, greeting us whenever passing by and not in that "i am being paid to friendly" sort of way. They appear genuinely happy to be there and to greet you! The entertainment was of a surprisingly good caliber as we have stayed at many all-inclusive and this is NOT always the case. We had one "complaint" although that is kind of an over-statement. The dress code to eat inside of the restaurants is pants and closed toed shoes for men. We didn't read this before packing to come and my husband didn't have this type of attire. What he did have, was dressy shorts and very nice sandals and with this we were able to eat on the patios of the restaurants. We observed men dressed in sloppy looking jeans and faded polo shirts and Crocs eating inside, looking not nearly as neat as my husband. I understand the desire to have a dress code but this should be enforced to a degree that makes sense ..... we were fine to eat outside but no way should these men have been allowed inside.This was merely our observation and in no way would it deter us from visiting this or any other Secrets location at another time. If you are looking for a flawless trip to Huatulco and desire a peaceful yet definitely not boring local - look no further!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- 24 hour room service
- 24 hour cafe
- Drinks at disco
- Hobie cats
- Fitness centre
- Traditional Temazcal steam room ceremony per guest, per stay
- Beach Volleyball
- Billiards (Pool Table)
- Ping Pong
- Daily activities
- Nightly entertainment
- Preferred Club Lounge
- Exclusive concierge services
- Daily continental breakfast service in the lounge
- Afternoon hot and cold hors d'oeuvres
- Exquisite desserts and fine liquors in the lounge
- Complimentary local newspaper in suite every day
- Complimentary internet access in the suite
- Pillow menu
- Upgraded mini-bar service
- Upgraded toiletries
- Private pool
- 399 Rooms
- 1 Buffet and 6 a la Carte restaurants
- 1 Cafe
- 4 Bars
- 2 Pools
- Spa (fee)
- Fitness centre
- Tennis courts
- Motorized water sports (fee)
- Business centre (fee)
- Internet/WiFi (fee)
- Conference facilities (fee)
- Medical centre (fee)
- Tour desk
- Laundry service (fee)
- 24 hr Room service
- Concierge service
- 1 King or 2 Double beds
- Air Conditioned
- Ceiling Fan
- Ocean view
- Balcony or Terrace
- Satellite TV
- Direct dial telephone
- Whirlpool Tub
- Hair Dryer
- Bathrobes & Slippers
- Iron & Ironing board
- Safety Deposit Box (fee)
- Wireless internet
- Coffee Maker
- Alarm clock with MP3 docking station
- Mini Bar (refreshed daily with soft drinks, bottled water, and Corona beer)
- Maximum Occupancy 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Secrets Huatulco Resort & SpaHuatulco,Mexico
- Hotel Contacts
- Extra Info
Seccion Hotelera Bahia de Conejos Lote 8, Huatulco 70989 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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