Azul Ixtapa Grand Resort
- What's Included
- All Inclusive Features
We were fortunate to have jumped on the last direct Sunwing flight from Calgary for the season. The resort was as advertised with no surprises. Great rooms with spectacular ocean views. The rooms were large, clean and nicely finished with a patio to relax on for your morning coffee or evening cocktail. The drinks did seem to be weak in my opinion. The bar staff was reluctant to serve anything 'on the rocks' without mix (regardless of tips). The pools were clean, large and never too busy. Many people would head out first thing to reserve their chairs for the day. The resort staff were fantastic and friendly and appreciated any tips. The restaurants were all clean and well staffed with some of the best food (quality and variety) I have eaten at an all-inclusive resort. I would recommend the Mexican restaurant for breakfast and the Oyster Bar for at least one breakfast (reservation required but unlimited allowed). I suggest the 7:00 pm time slot at the a la carte Oyster Bar to be able to enjoy the sunset. The a la carte Italian Restaurant for dinner is a must and Marcos was the most entertaining server we had the entire stay. I would pass on the Mexican a la carte as neither the service nor the food were great. None of us experienced any sickness at all which is a first for an all-inclusive resort.We did the kayak tour to Ixtapa Island that left from the Azul Ixtapa Resort next door. The kayaking was moderately physical, just be aware the launch and landing can be rough due to strong ocean currents. I would not take or wear anything (sunglasses, hats, flip-flops etc.) you are not willing to lose! The staff does not bring anything, so you definitely want to bring money to buy a drink on the island. The water was too rough and murky to snorkel the day we went.The fitness facilities were top notch with many options for classes. We also did the bike tour which I would consider an easy to moderate physical demand. I would recommend the 9:00 am tour as it is not terribly hot yet. The stop at the crocodile reserve was worthwhile. Realistically it it is approximately a 10-15 minute walk from the resort if biking is not your thing. We did not try the stand-up paddle boards, jet skis or para-sailing offered on the beach, but there were plent of options.I would highly recommend checking out the massage tents on the beach. Inquire about the prices, because they do vary from $200-$300 pesos ($20-$30 USD) for an hour. We had the best massages at the 'Massage del sol' (the one with the yellow banner and staff in yellow shirts) with 'Massages by Jenny' (right next to it) a close second. They were all professional and clean. The cost was far more affordable than the $175 USD charged at the resort spa and you're on the beach.We took the bus in to Ixtapa ($12 pesos/person) and Zihuatanejo ($14 pesos/person) a couple different times which was an aford able way to get around. The return bus is the Playa Linda bus. A taxi will cost you approximately $130 pesos one way. Lots of shopping and restaurants in Ixtapa, not so much in Zihuatanejo which seemed a little less touristy and more local. Loads of armed Fédérales and Policia visible in both towns.The resort was not willing to exchange USD but they were happy to exchange CDN to pesos at a rate of 12.20 to 1. We got a better rate at the HSBC Bank in Ixtapa or the ATM on the restaurant level of the resort.I would take a pass on the zip lining tour as it was fairly low end as far as the tours we have done in the past. If you do go, be prepared that you will be required to do your own rigging as it is a one-man show.I would recommend this resort to others looking for a hot beach destination. Beware the beach at the Azul Grand is extremely small and not good for swimming. The beach at the Azul Resort was large, but still quite rough with red flags posted most days. The staff we spoke to suggested the beaches (Playa La Ropa) closer to Ixtapa were nicer for swimming, but we never made it.
Came with four families for a week. The resort was nice and rooms were clean. They were able to give our family of five adjoining rooms. The staff were friendly and helpful.The food at this resort is terrible...."eggs is green sauce" or "beef in red suace" reminds me of the buffets in the movie Vegas Vacation. The wine list consists or red or white wine. The Asian restaurant was the best and that was average at best. We stayed away from the Italian as we spoke with a number our guests that go sick from the food the night before. I believe the reviewers that comment of the great food must eat at Denny's for a night out.There are more locals staying at this resort than tourists and for the most part are very pushy and very rude.The beach is not very good and when you to the the other resort's beach you are waking on mud and constantly ask to buy stuff.Stay away from Ixtapa Islannd, i's a waste of time and and a cash grab.
We stayed here from March 30 to April 6, 2017. We arrived around 7pm, the check in was very quick. It was dark when we arrived, so when we saw our view in the morning, we were so pleased!!! We were in room 2212, amazing ocean view and view of Isla Ixtapa. Although we were on an upper floor, for the most part, the elevators weren't an issue. The rooms are spacious, bright and clean, with a large balcony. The buffet restaurant is pretty much as expected. For breakfast, we went to the Oyster bar 3 times, it's right at the water so has a nice view and very relaxing atmosphere. We had 1 dinner at the Oyster Bar, and would like to have gone back again, but that was on our last night. The food there is very good. We all enjoyed the Mexican restaurant and went there twice for dinner. The Italian restaurant was pretty good, but the Asian restaurant was very disappointing. For lunch, we went to the grill by the pool every day, it was very good. The service in all of the restaurants and bars is wonderful, the staff efficient and very friendly. One of the major drawbacks to this hotel, is the lack of chairs by the pools. People "Reserve" lounge chairs by the pool then go on an excursion for the day and don't even use them. There are 3 pools, the infinity pool has a swim up bar that is designed like a grotto, really quite unique, and a great place to get out of the sun, BUT, it is not in the adult pool, and children under 19 are not allowed in there, but they like the echo of their voices, so they hang at the entrance and scream...and scream...so nobody sits in there. It would make sense to have this pool as the adult pool and utilize this lovely feature. To go into Ziho and Ixtapa, you can take the local bus (catch right in front of hotel) for 14 pesos, where there is shopping and restaurants. We felt very safe wandering around in both Ziho and Ixtapa. The locals are very friendly. The water taxi over to the island runs every 5 minutes, and a trip over there is worth it. There is alot of restaurants, the food is kind of expensive, but there is snorkeling and the beer is cold. This hotel does not have much of a beach, but the hotel next door has a nice beach to use. All in all, we had a great vacation.
We stayed here from April 6th - April 13th. The rooms are large and clean, the Jacuzzi is huge and the staff are very friendly and accommodating.The buffet is okay but the a la cartes are amazing! We especially enjoyed the Italian one. There was interesting shows on each night right next to Azul grand, that we checked out most nights. They put on some pretty cool shows. One of the things that drove me crazy and has nothing to do with the resort is how people leave their towels on chairs all day long and they're not even using the pool or anywhere near it. I encounter this everywhere I go and from now on I'm just going to start throwing people's towels off chairs and use them while I'm there since the people leaving towels on the chairs are nowhere to be found. It's such a rude ridiculous thing to do!There is not much of a beach on this resort but you can still make it in swimming in the ocean most of the time which is a plus. The only issue I had with this resort was the elevators. There are not enough of them. Sometimes it would take me 5-7 minutes to get up and down from the 20th floor to the lobby and then there are also 2 lower levels below that you need to get to as well. The elevators would be jam packed at times and you would sometimes have to wait for the next one to come. Other than these little things I really enjoyed my vacation— It was quiet and relaxing and I would definitely return!
i was at this place between April 7th, 2017 to April 14th, 2017. Easy check in. Got there around 16:00hrs local time and room was ready. It was clean and amazing view of the ocean and premises from the 19th floor that my room was on. My room was on the curved part, closer to the road. An even better view would be if you can get middle. None the less, no view is a bad one. The Italian a la carte was the best one. I would recommend getting the meat as it was tender and just delicious. For those of you not into sauces, i would suggest you ask them to put the sauce on the side instead of on the meat. Service was incredibly fast and good. No long wait. Try the red wine (which is what i had and was good/decent). Another person at the table had white wine and did not like it. Buffet I found was solid. No issues.. then again, i am not a picky eater. Highly recommend getting reservations for the OYSTER BAR. It is part of the all inclusive and one of the a la carte restaurants. Just amazing as it is right by the water and spectacular view of the ocean and island. The infinity pool was really nice and even more so when the sun set. Can be noisy at times with the little kids, but, nothing really distracting at all. As like other resorts, everyone plays the chairs game ( getting up crazy early to put a towel to reserve your seat for the day) and no difference here. The thing is that there are 3 pools and chairs on the beach as well as 2 "beds" just below the infinity pool. So, plenty of room. Just that the infinity pool is the main attraction. Lobby lounge is okay. Recommend grabbing a drink and sitting on the outer part of it. It tries to be a bit of this and that for everyone and is just a lot of noise. Kids running around, tv playing, live band at times and just ball of confusion. One evening, group of us had a drink on the outer part and it was tons of fun. We can hear ourselves talk and had some good laughs. Small "flea market" type of shops is 5 minute walk down the beach. You can always hop on a bus and go into Ixtapa or Ziho as well if you want to venture a bit. All 3 spots, incredibly safe. The island that you see from the hotel is accessible either by kayak or by boat that you would grab from the end of the beach. 50 pesos return trip with the boat. The island has really nice beach and lots of restaurants to eat from. All in all, very nice and excellent place if you are looking for peace and quiet.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Special Family Dinner Show (once per stay, 7:30 p.m. - 10:30 p.m)
- Daily Activities
- Evening entertainment
- Non-motorized water sports
- 323 Rooms
- 3 Pools
- 4 Restaurants
- 3 Bars
- Medical Services (fee)
- Spa (fee)
- Conference facilities (fee)
- Currency Exchange
- Laundry service (fee)
- Beauty Salon (fee)
- Sauna (fee)
- Mini Golf With 18 holes
- Tennis Courts
- 1 King or 2 Double Beds
- Air Conditioned
- Hair Dryer
- Satellite TV
- Mini Bar
- Iron & Ironing board
- CD/DVD Player
- Wireless Internet service ($)
- Room service
- In-room safe
- Bathrobes and Slippers
- Maximum 3 adults or 2 adults and 2 children
- 1 King Bed
- 1 Bedroom
- Separate Living Room
- Maximum Occupancy 3
Resort Location Map
Azul Ixtapa Grand ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Paseo Punta Ixtapa Lote 2, Zona Hotelera II, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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