Azul Ixtapa Grand Resort
- What's Included
- All Inclusive Features
We booked an all-inclusive 2 week stay here and had a great time. Staff were very friendly and helpful, and the hotel was spotless. 1 buffet restaurant and 3 a la carte choices (reservations required), as well as the oyster bar cafe on the beach offer lots of delicious menu choices. 3 pools ( 1 for adults only), spa, hot tubs, and a world class fitness center. The infinity pool has a swim-up bar in the grotto, and a pool-side cafe open for lunch every day. The hotel itself is accessible and barrier-free in all areas for anyone with mobility issues. Smoking is not allowed anywhere in the building, but there are a couple of designated areas outside.Excellent access to wi-fi throughout the complex, and a business center available if you want.Our room was wonderful, and the housekeeping staff were excellent. Air conditioning worked perfectly, and every room has a balcony with a view of the ocean.There is a bar/recreation area off the lobby area, and there was live entertainment nightly. There is also a convention center next door, and more free shows almost every night. Sometimes these shows get a bit loud however, and some go well past midnight. The beach itself wasn't much, but a short walk down the boardwalk and past the oyster bar took us to the hotel next door, and we had no trouble accessing their lovely beach. A short walk from there will take you to Playa Linda, which features a marketplace, restaurants, and a pier where you can take a water-taxi across to Ixtapa island.All in all we had a great vacation with very few complaints, and we would love to come back again.
As an avid traveler, I would highly recommend this hotel as an all inclusive vacation. Pluses-non smoking, very clean, orderly, friendly and extremely accommodating staff, grounds and pools are pristine, buses to local towns are actually on time and the towns are a nice way to spend a day off the resort. Food at the buffet is very good. Nearby beaches are beautiful (not the one directly on this resort). Island across the water is inexpensive to get to and the food is authentic and fresh. Horse playing in the pools is not tolerated at all. The staff do a great job in keeping the resort safe and relaxing. "negatives" for lack of a better word...the food at the a la cartes is not very good. The staff do try however, they can't seem to get it right. Presentation and quality is good, the way the food is cooked is the downside. They are also never at full capacity yet always seem to be rushing you through your meal. The wine they serve at the a la cartes is not what is in the bottle.....it's the same wine as the buffet (still not the wine in the bottle). The ground in the pool areas is very slippery and if you are not paying attention, can be dangerous. This resort does lack onsite entertainment however you can go to their sister facility next door. Also and this just may be a personal preference, there is no where to have espresso or other types of coffee in the morning. I am very used to getting out and sitting in the lobby or coffee bar while traveling; This resort does not have that but they do have an area for smokers?? One big issue that stands out is the guests that get up early to hog the pool chairs and do not show up for hours or do not show up at all. Not really the staffs fault however they should only allow one towel per chair....not one towel sprawled across three chairs. We had difficulty getting chairs on two occasions so I took it upon myself to move one towel to one chair and we took the other two....be courteous people!!!
This was our first trip to Ixtapa and we really liked the Azul Grand. We've been to P.V. twice and up and down the East side many times!! We had a king bed on the middle of the 14th floor and it was perfect. I'm sure higher up had nice views, too but at least we didn't have to see the parking lot. The alcohol was premium, if you asked for it and it flowed freely. The rooms are beautiful, clean and offer outstanding views. The resort is immaculate and well kept. That said, the buffet food was horrific! The selection was limited and the food was ALWAYS cold. Also, only being able to book a certain amount of ala cartes is "out of date". We ate at the Mexican and Italian and they we're fantastic. We ended up spending additional money to eat off the resort for lunch, up on playa Linda and if we didn't have a specialty restaurant booked we'd eat supper in town. Lastly, the lobby bar, in the evening is WAY too LOUD! We love sitting outside and having a couple of after dinner drinks and listening to some background music. You can't find that here. We met many nice people, enjoyed many laughs, beautiful sunsets and look forward to returning to the area.
Azul Grand Ixtapa is a great hotel. The staff, restaurants, bars, gym etc. are all are fantastic. This is our second stay at this hotel and again with no disappointments. The only thing that may be a let down to some is the lack of a great beach. If you are a pool person then no problem. There are beaches close by.
First and foremost the service we experienced from checkin to housekeeping was fantastic. It is an amazing resort - makes you feel like a millionaire. Great food and al la cartes. The beach is small but is right next door to two different great beaches. The infinity pool is so amazing sitting in there overlooking the ocean but other pools were very nice as well. Loved the bike tour and kayak/snorkelling tour. Lots of stuff to do nearby including shopping, crocodile refuge, excursions, buses into Ixtapa and Zhi. The rooms were large, beautiful, comfortable and had amazing fews over the ocean and sunsets. Would so go back again in a heartbeat. Liked that smoking was only in designated areas outside.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Special Family Dinner Show (once per stay, 7:30 p.m. - 10:30 p.m)
- Daily Activities
- Evening entertainment
- Non-motorized water sports
- 323 Rooms
- 3 Pools
- 4 Restaurants
- 3 Bars
- Medical Services (fee)
- Spa (fee)
- Conference facilities (fee)
- Currency Exchange
- Laundry service (fee)
- Beauty Salon (fee)
- Sauna (fee)
- Mini Golf With 18 holes
- Tennis Courts
- 1 King or 2 Double Beds
- Air Conditioned
- Hair Dryer
- Satellite TV
- Mini Bar
- Iron & Ironing board
- CD/DVD Player
- Wireless Internet service ($)
- Room service
- In-room safe
- Bathrobes and Slippers
- Maximum 3 adults or 2 adults and 2 children
- 1 King Bed
- 1 Bedroom
- Separate Living Room
- Maximum Occupancy 3
Resort Location Map
Azul Ixtapa Grand ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Paseo Punta Ixtapa Lote 2, Zona Hotelera II, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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