Azul Ixtapa Grand Resort
- What's Included
- All Inclusive Features
Everything about this place we loved. I have stayed at a lot of resorts in Mexico and hands down this was the best. Now granted the food is of the resort style but still very good. They serve top shelf liquor if you ask for it and every time I called down to the desk, any issues were resolved in minutes! Seriously, someone was tapping on the door minutes later! Will stay only here while in Ixtapa from now on cause why would I want to downgrade to anywhere else!!
Lovely hotel. Nice location but no beach. Rooms are nice size but would have been nice to have had 2 sinks in the bathroom. Jet tub is not necessary. Bed is very comfortable but pillows are too small for my liking. Ceiling fan would have been better than having air conditioning running all the time. Italian restaurant is AMAZING! My husband would have liked more dessert options in the main dining area. Not a lot to choose from. Nightly entertainment good but not advertised well! All staff was incredible.
After spending 3 days at the sister property next door, the Azul Ixtapa, we moved to this hotel to spend an additional 3 days. This property was by far much better than the sister hotel. The rooms were enormous and very clean. We were in 1027 which was on the lowest floor...this was very convenient to get to pools and restaurants.The Good:-Very Clean hotel. The common areas, the rooms, restaurants and pools areas. Bravo to the housekeeping team!-The bar, restaurant, housekeeping, maintenance,bell and concierge service staff were very friendly and accommodating-The food was good. We have been to many all inclusives and we found the food & choices to be good. I wouldn't say it was the best I ever had but it was consistently good with a lot of optionsThe NOT so good:-I found the Front desk staff to be rude and not very accommodating. I dealt with 3 different people on 3 different occasions. I'm not sure why considering everyone else was very pleasant.-While the pools were very beautiful, especially the infinity pool, they were just too small for the size of the property. We had to be up at 6am just to save a few seats at the pool.-Security staff. They seemed to zero in on our groups teenagers. There were 3 of them. I'm not saying that our boys are angels or anything, but they seemed to identify them right at check in and literally followed them around for the full stay. Constantly giving them grief. In fact, at one point they cut their wrist bands off then asked them to leave the property because they were not registered guests? After talking with management about this, they insisted that they were up to no good without any specific incident to speak of! I think there were a lot of very drunk people around that should have kept them busy All in all, it was a very nice property and I would certainly recommend it.... maybe without teenage boys though :)
Just returned home from a weeks stay at the Azul with my teenage son. THis was our second trip to this resort and once again did not disappoint. This is totally a family resort so if you get there and are disappointed about the amount of children there then the balme is on you as you did not do your homework. The rooms are adequate as we did not spend a lot of time in them. The breakfast is excellent and so it the lunch buffet- my son just loved the burgers and fries!! The a la carte are awesome and we just loved the Costa Azul. A special shout out to our favourite waiter- Miguel- just made our dining experince amazing. Make sure you get the Caesar salad as he makes it there in front of you from scracth. The service around the pool is also awesome. They work so hard in the hot sun and deserve to be tipped. The activities were excellent for my son and for kids. He spent a lot of the day playing basketball and ping pong right by the pool. At night we utilized the full pitch soccer field. taking the trip over to Ixtapa Island is well worth the money and we rented the Jet skis for a modest $30 US for a half hour. It was awesome to jet ski across the Pacific Ocean.The weather is unbeatable as it was 35-37 every day and not a cloud in the sky. My only negative thing i have to say, and is minimal, is that they do not have 2-3 beers in the fridge anymore. I enjoy relaxing after a day at the pool on the balcony, enjoying the view over a couple beers. Not a big thing but was used to this service. The people there provide service with a smile and we definitely will be returning next year for our 3rd stay.Can't wait. I recommend this hidden jewel to all families looking for an affordable all inclusive.
The resort has nicely laid out rooms with private balconies. I had great ocean, sunset and resort views from the 21st floor. They offer an extensive program of activities including archery, pottery painting, dancing, pool games, soccer, bicycle and kayak tours and more, all included. High marks for service and cleanliness of rooms and grounds. The beach is scenic but small, and not good for swimming. A nice boardwalk ( a few hundred yards ) connects to the sister Azul hotel, which I found to be a little crowded, with a larger, but unattractive beachfront. There was a great stretch of beach a short walk to the south of the Grand with soft sand, clear water and great waves for body surfing. Food and service at the a la carte restaurants was very good. The buffet was quite good, especially for breakfast and lunch. Long service hours provided lots of flexibility. The tennis pro was very accommodating and the hard court facilities were good (great rates at 300 pesos for a one hour lesson). Small complaints with management of the pool lounge chairs -all seats reserved in the early morning and left vacant, but saved for most of the day. Bell staff were very aggressive, taking custody of bags and then delaying delivery to rooms. Overall, the resort offers great accommodation and a wealth of activities while maintaining a nice quiet vibe. I have no hesitation in recommending the Azul Grand and will likely go back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Special Family Dinner Show (once per stay, 7:30 p.m. - 10:30 p.m)
- Daily Activities
- Evening entertainment
- Non-motorized water sports
- 323 Rooms
- 3 Pools
- 4 Restaurants
- 3 Bars
- Medical Services (fee)
- Spa (fee)
- Conference facilities (fee)
- Currency Exchange
- Laundry service (fee)
- Beauty Salon (fee)
- Sauna (fee)
- Mini Golf With 18 holes
- Tennis Courts
- 1 King or 2 Double Beds
- Air Conditioned
- Hair Dryer
- Satellite TV
- Mini Bar
- Iron & Ironing board
- CD/DVD Player
- Wireless Internet service ($)
- Room service
- In-room safe
- Bathrobes and Slippers
- Maximum 3 adults or 2 adults and 2 children
- 1 King Bed
- 1 Bedroom
- Separate Living Room
- Maximum Occupancy 3
Resort Location Map
Azul Ixtapa Grand ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Paseo Punta Ixtapa Lote 2, Zona Hotelera II, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.