Azul Ixtapa Grand Resort
- What's Included
- All Inclusive Features
Our relatives have been there many times and finally we were able to join them on their annual trip. The hotel is nice and clean. Lots of security so we felt safe all the time. We like the friendliness of the staff and very pleasant experience for that. My wife has a gluten allergy, but the chef and kitchen staff were very useful at pointing food that was gluten free so that was a huge deal for us. The chef even made special dessert for her one day. There are not so many options for restaurants as in other resorts, but overall it was fine. If you don’t like food from buffets and are looking for a 5 Star hotel, then skip this restaurant. If you like food from buffets and don’t care about how many Michelin stars are on each restaurant, then you will be fine.We walk to the other resort for the beach since the one in front of ours was small and hard to swim there.Pools were good and enjoy the bars dieting the day. The bad thing was that all bars except the one from the main lobby closed at 6 pm.We enjoyed the rooms with lots of space and jacuzzi and of course balcony. It’s not a fancy place, but definitely worth each penny and consider to return in the future.We had a 7 year old daughter and she enjoyed the pools. Overall, nice place with friendly people. I’ll recommend it for families.
We had asked for a reservation for the oyster bar and the woman with glasses and good English looked at me and said they were full. I said that some people just booked no problem and she said there was a convention with 1300 people at the other Azul hotel and we were out of luck. I bumped into these same people the next day and they said the restaurant was virtually empty when they ate there. I went back to the woman in booking and told her this. She gave me a sarcastic look and said that she had tried calling our room 4 times to let us know she could get us in but we didn't answer. She was a veritable witch so beware. She plays power and control games and I am confident she was bs'ing us about it being full. Why didn't she leave us a message on our room phone if she called 4 times. She needs a course on how to deal with the public properly. I complained to the desk staff when I was checking out and he said he had heard this complaint about her several times before.
Out stay at this hotel was very pleasant. The whole hotel is super clean, staff very friendly. The food at the buffets have a very large variety of options of good quality food. They also have the restaurants which are quite nice. The infinity pool is nice with the beds to relax.
Traveled with my husband and we enjoyed our stay here. The staff are very nice and always there for you if you need anything. My favorite is our room..very clean, good size and the view is spectacular. Buffet food is ok, but the food at the restaurants are very good, if you're lucky to get a reservation. Overall, it was a great experience.
This was our first visit to Mexico, and our first experience at an all-inclusive. Somehow other people seemed to find things to complain about but we sure did not. This resort was amazing. The staff were wonderful, the views were outstanding, the food was excellent. We came to Mexico hoping to eat Mexican food every day and we were not disappointed. With an endless supply of fresh fruit, fresh chips, and amazing guac and salsa, I don’t know how anyone ever could have wanted for more even if they weren’t that interested in the rest of the buffet offerings. Sure, there was a small dessert selection (we were usually too full to even consider it), but you could always ask for ice cream!The beach is small but was fairly shady so it was a nice place to hang out if the pool was crowded, and there were multiple public beaches around that were easily accessible. We generally avoided the infinity pool in the morning and would go later in the day after some chairs opened up and the sun was not quite so “burny”. Took the bus into Ixtapa once which wasn’t much to write home about, but next time will definitely venture into Zihua which seemed like it has more to offer. The crocodile reserve a few blocks down the road at Playa Linda is definitely a must see. We purchased tickets to the Nexus Eco-Combo tour which was very well worth the money. We learned so much about the area and Mexico as a country from our awesome tour guide. Definitely a trip highlight.The beach at Playa Quieta was a great place to walk at sunset, it’s about 3km round trip from the hotel to the Capella and back on the beach so a nice walk after a big meal. On our last night (Wednesday) we came across the Club Med turtle release on Playa Quieta which was kind of cool to watch.We took the kayak/snorkeling trip from the Azul next door to Ixtapa Island. Bring water if you do this! It was worth doing. Next time we will take the water taxi over to the island and stay for longer and swim at the beaches. We unfortunately didn’t bring extra towels with us on this trip so couldn’t really use beaches off the resort as you can’t take the hotel towels off property. (In hindsight, we probably could have bought some cheap towels at the beach market, but didn't think to do so.)As mentioned, we loved the food for the most part. It was actually a toss up for me whether I preferred the buffet or the Mexican (Flor de Agave and Oyster Bar) a la cartes. The buffet had a little taco bar area where you could always get Mexican food at breakfast and supper, even if the theme of the meal was not Mexican. We had some delicious chorizo and potato tostadas there one night, followed by a plate of fresh fruit and some coconut ice cream, somehow that simple meal was the culinary highlight of the trip for me. The Oyster Bar was probably our favourite a la carte, definitely go there for all three meals. We would classify ourselves as foodies and lovers of Mexican food and we were actually quite shocked when we heard other guests complain about the food because we were overall really impressed. We did skip the Asian a la carte, and weren't overly impressed with the Italian restaurant, but as mentioned, we did not go to Mexico to eat Asian/Italian food, which we can get in abundance at home. We were so happy with our trip and our stay at this resort and have just been gushing about it to anyone who will listen after returning to Canada. We can’t wait to return to Mexico, to Guerrero, to the Azul Ixtapa Grand again. I am late in posting this review as it is already September, but my memories of this trip have not faded and if I'm looking forward to winter at all, it is so that we can take another beautiful trip to this lovely place.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- Special Family Dinner Show (once per stay, 7:30 p.m. - 10:30 p.m)
- Daily Activities
- Evening entertainment
- Non-motorized water sports
- 323 Rooms
- 3 Pools
- 4 Restaurants
- 3 Bars
- Medical Services (fee)
- Spa (fee)
- Conference facilities (fee)
- Currency Exchange
- Laundry service (fee)
- Beauty Salon (fee)
- Sauna (fee)
- Mini Golf With 18 holes
- Tennis Courts
- 1 King or 2 Double Beds
- Air Conditioned
- Hair Dryer
- Satellite TV
- Mini Bar
- Iron & Ironing board
- CD/DVD Player
- Wireless Internet service ($)
- Room service
- In-room safe
- Bathrobes and Slippers
- Maximum 3 adults or 2 adults and 2 children
- 1 King Bed
- 1 Bedroom
- Separate Living Room
- Maximum Occupancy 3
Resort Location Map
Azul Ixtapa Grand ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Paseo Punta Ixtapa Lote 2, Zona Hotelera II, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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