Azul Ixtapa Resort
- What's Included
- All Inclusive Features
Our OpinionThe Azul Ixtapa is one of the nicer looking resorts in Ixtapa with a spectacular pool area. It is located about a 10-15 minute drive from the hotel zone. Three fun pools and a kids club and baby club make this a popular resort for families.
This was our 7th vacation back to Ixtapa and The Azul Ixtapa Resort and Convention Center. We choose to vacation on the West coast of Mexico in December because the weather seems more predictable, and by predictable I mean beautiful. This year we stayed Dec.3rd thru Dec.10th. Now, on to the review.RECEPTION & ROOMFor the last 4 years I have emailed a couple months in advance and asked the hotel if they would please put us in the same room as previous year. We have been on the 9th floor in the same room for the past 4 years. This year I did not receive a response from the hotel until a week before we arrived saying it would be difficult to put someone in the same room again. to be fair I must say we had another couple vacationing with us and had asked to be next to them also. When we arrived we were given a room on the 3rd floor that had no view except for trees. Front desk person said to check back tomorrow. The next day we talked to another front desk person by the name of Epic? He went out of his way to try and get us together in rooms with a good view. The hotel ended up putting us in another wing in a room that was actually an upgrade. That wing of the hotel is a lot farther away from pools and restaurants but the room was very nice. Thanks to Epic and the hotel for putting an end to what could have been a week of complaining to my wife.POOL AREASince we spend most of our time by the pool this is an area of importance. The resort has waiters that take care of the guests at the pool area. They do a great job, and even with the faces changing each year we have never been disappointed, or thirsty. Jorge has a great group working for him. Many thanks to the bartenders and waiters that took care of us thru out the week.FOOD & DININGThe resort has several buffet restaurants and 2 a la carte restaurants. I do have to say that the food was not as good as previous years. Menus have changed. Previous years a beef filet was offered. It was a steak you would see in the states, 3/4 to 1 inch thick and tender. The Oyster bar offered a surf and turf with that filet and shrimp. That was gone this year. That being said we never went hungry during the week.THINGS TO DOWe did not take any tours or do any excursions during our stay. We did take a boat over to Ixtapa Island. It is a beautiful island with some bars and restaurants. We also walked around 3 miles each morning in front of the resort. Everyone has always been very nice. We made walks down to Playa Linda to see the crocodiles. On our last day we were lucky enough to see the El Señor de los "Cocodrilos" or the crocodile man. He has been feeding the crocodiles at Playa Linda for years. It's hit or miss if you will see him but it's well worth a trip to see if he is there. Of course none of us had our phones or a camera with us.OTHERThere is also a lobby bar that offers live music or a DJ in the evenings. Once again the bartenders and the waiters do a great job.I'm sure I have forgot to mention something that I wanted to but I think I remembered most of it. We look forward to returning next December and with some luck the menu will change and we will get our old room back again.
I just returned from a week long stay at Azul Ixtapa Resort.I definitely have mixed reviews. However, most of the “negatives” are just personal preferences.The service and staff are hands down, the friendliest and most helpful people I have met on all my vacations. We were given a room without a balcony (although I prepaid for one) and within mere minutes of asking the front desk about a possible room swap, it was all taken care of. Whether in restaurants, lounging by the pool or just in passing, everyone was so friendly and welcoming.My 7 year old son LOVED the large pools. They were never crowded and neither were the lounge chairs. Yes, some people reserved theirs early, however, you didn’t really need to. There are so many choices of sunny and shady spots.My 18 month old really liked the toddler pool. It was the perfect depth for her to play in. They only played in the “waterpark” area 2 or 3 times. It was really neat, just preferred the pools better I guess.There was a little pottery and goods area on the resort that I’m glad we looked into. Found some great souvenirs that were actually a little cheaper than in the Market. The kids each painted a little bowl and overnight the seller retraced all the black line details and put a finishing coat on them. They turned out amazing!Not a great selection of food or restaurants, however, there was always something we found to eat and it was okay.For a resort with so many rooms, you never felt crowded. In fact for most of our meals the restaurants would be only half full.Rooms were really nice. Roomy for our family of 4. We did get new waters restocked every day. However, for 3 days our room did not get cleaned. The first half of the week, they seemed to clean around 10am. Then they started coming closer to 2 or 3 and that’s when our daughter happened to be napping.The beach was a big disappointment. I knew when we booked that it wouldn’t be the clear water/ white sand beach. But it was still disappointing. I loved the walk to the Market and passing by the crocodile area. The Market was excellent in that they had SO much there to purchase yet, nobody was overwhelming you and bothering you to buy their items.I probably wouldn’t go back to this resort, however, for the price I paid and for it being a family resort….. I would recommend it for others to check out.
My family just returned from a week here. If you don't speak Spanish you will have a hard time finding anything out. Beds- rock hard. Loud music playing until 1am. Mosquitos were awful. Wasps I understand are often all over the bars but the buffets were covered as well, so bad we had to leave which isn't a huge lose as the food was usually cold anyways. The pools are slimy. The pool decks are dangerously slippery and the staff don't care how many people wipe out. We had to set an alarm on holidays for 730 in order to get a pool chair other wise you wouldn't get one as there wasn't enough for everyone. They have a rule of no reserving but as I was told us Canadians don't follow rules and they will accommodate the Mexican people before us. This was from the pool boss and security after some lady moved all my stuff and took out chairs. For the kids there is small water slides good for under 8. A playground. Climbing wall was great. Minigolfno one was ever there. Once u go u find out youhave to go all the waybto the lobby to get clubs. We tried to exchanged money as they claimed they prefer us not to use American money. The guy offered us 500 pesos for 100$ had to argue until another staff came over to correct it. Then there is the beach. ...or the mud swamp. No sand it's disgusting hard packed down mud. Even the ocean was muddy. We explored further down to the Grand with looked 100 times better they even had a tiny patch of soft sand. Wish we had stayed there. Would not recommend azul ixtapa. If you have any mobility issues look elsewhere stairs are everywhere.
Happy new year!This was our first trip to Ixtapa and our first trip with our 9 year old daughter down south. I have to say it was amazing!! The view from our room was breathtaking. The resort was very clean and well taken care of. The kids center was great, lots of awesome activities for the little ones. I was a bit nervous at first to leave her but the security around the club was great and I never worried the whole time. She didn't want to leave. The lifeguards were always watching to make sure we were safe. The food was great and had good variety. We especially loved the fries and burgers. The only thing I wish there had of been more choices for a la Cartes. That is really all I could complain about and even that wasn't a problem. Oh and the Christmas eve celebration was out of this world. It was everything we wanted and more. Thank you for making this our best family vacation to date. Our daughter is already talking about going back next Christmas. P.S. The best part you can drink the water on the resort, brush your teeth and everything. It made taking a little one so much easier and stress free.
We stayed over Christmas 2016 and we're very happy with everything! The employees were fantastic, especially Alfredo and Keny at the pools.Azul Ixtapa is at a great location with easy access to Playa Linda and Isla Ixtapa...two definite must do's while you are there . The cantina's at Playa Linda pier had the best oysters and BBQ'd our fish that we caught!The only con was the reserving of pool chairs. It was posted on the signs and on a card in the room that it was not allowed. It was frustrating to find loungers some days , maybe management will enforce that in the future?We would definitely recommend the Azul to friends & family and will be back one day!Thank you Azul Ixtapa for an awesome holiday!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Special Family Dinner Show (once per stay, 7:30 p.m. - 10:30 p.m)
- Unlimited Domestic & select International drinks, House wine w/meals
- Non-motorized water sports
- Daytime tennis
- Fitness room
- Daily activities
- Nightly entertainment
- Free admission to the Disco, selected drinks included
- 320 rooms in several buildings w/elevators
- 3 buffet restaurants
- 2 a la carte restaurants: Mediterranean and Seafood, dress code & reservations required
- Snack bar
- Room service (fee)
- Bars including Swim-up bar
- 3 outdoor pools
- Tennis courts (night - fee)
- Fitness facilities
- Sauna Family Zone Open-air theater
- Beauty salon
- Tour desk
- Laundry service (fee)
- Deep-sea fishing nearby
- 18-hole golf course nearby
- 1 king or 2 double beds
- Ocean view
- Satellite TV
- Wireless internet (fee)
- Full bathroom
- Iron & ironing board
- In-room safe
- Some rooms w/balcony or terrace
- Max occupancy 4, maximum 3 adults or 2 adults and 2 children
- Same as above but with 1 king bed
- Living/dining area w/sofa bed
- Balcony or terrace
Resort Location Map
Azul Ixtapa ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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