Azul Ixtapa Resort
- What's Included
- All Inclusive Features
Our OpinionThe Azul Ixtapa is one of the nicer looking resorts in Ixtapa with a spectacular pool area. It is located about a 10-15 minute drive from the hotel zone. Three fun pools and a kids club and baby club make this a popular resort for families.
We went here with our son in March 2017. We went with sunwing and will try and avoid ever vacationing with sunwing in the future. Food was disappointing beds were the worst I've ever had in Mexico and we've been more than a dozen times to resorts all over Mexico and these were awful. There is nothing for night life at this resort. The lobby bar closes at 11pm and you can't get a drink anywhere after that. The fridges are not stocked with beer as every other resort I've ever been to is. You get a couple bottles of water. That's it. No snacks no pop. Our son is 17 so we can't comment on the kids club but the resort had lots of kids. This resort caters to locals more than anything else. And the weekend was packed with locals. Come Monday the resort almost seemed empty. On the weekend you can't get a chair around the pool. The beach is gross. Sand is hard and smells. You can swim in the ocean which is nice. If you walk a few minutes down the beach you can take a boat across to the island for $50 pesos per person. We went twice while there as the service was awesome food was fantastic and swimming was great. Beautiful sand and the little fish swim all around you. This was the highlight of the trip for sure. For $100pesos you get 6 bottles of beer in an ice bucket. They had lounge chairs with nice cushions and we had the best coconut shrimp while over there. There is also a market like shopping area beside where you take the boat. The prices and selection of items were as good here as in the city. The weather in Ixtapa was hot and lovely.
We spent 2 weeks in April in Ixtapa. A great resort for families with lots for everyone to do. My wife and I had a great time. Weather was perfect every day. Sun Sun SunPros2 huge pools as well as a separate kids area. The service was always great no matter what part of the resort you were on. There is always someone to get you a drink no matter where you sit at the pools. We found that until about 9:00 am you could always find an umbrella seat and if you needed to get one closer to you hisomeone would bring one to you.Great Caeser salad at the Costa Azul al la Carte that is made at your table. The view from the Oyster bar restaurant at night is incredible. Dinner at Sunset. You have to try it. Ask for a B52 at the lobby bar. They have there own version of it but it is so tasty. MY wife got hurt and the paramedics on sight came in less that 10 minutes to look at her leg. They checked her leg and bandages it up. Called them back up on the second night and they were there in less than 5 minutes. Any time we needed anything from towels or water someone arrived in less than 10 minutes. Can't say enough about the staff at this resort. We have been to Mexico 4 times and this is by far the best service we have had. If you have any questions about the resort feel free to ask.Cons. If you have mobility problems this resorts might be too large for you. You can use elevators from the rooms to the upper pool but then you have to do stairs or ramps. My wife got hurt and so I pushed her in a wheelchair (supplied by the hotel at no charge) for the last week of our vacation and I found it ok to get her around to wherever we wanted to go.
My Wife and I just returned home from a weeks stay. First thing I have to say is this resort really is as nice as others have described. We had a Balcony room on the top floor and it was large and very clean. The house keeping staff were terrific and virtually invisible as we only saw them once or twice. The food is a bit of a joke. buffet items were rarely warm and lacked a lot of seasoning to make them some what palatable. The a la carte restaurants were decent. The best by far is the Oster Bar, best surf and turf, best location, and best service! Alberto...you sir are a star!while on the topic of food, We did team up with a few other guests and did a trip into town to Franks to watch a hockey game. Great food and really worth the trip!Bar service was pretty quick and drinks were good! I think they should have a little flip book of drinks so people can try different drinks!The beach... yes the beach is hard packed, but that's because the tide comes up so high at night! I went for many long walks and loved it. We couldn't believe there were no warning signs but here it is... **Watch out for crocodiles!**My biggest issue is the incredible number of day passes given to those brought in for time share presentations. Literally by the buss loads.Would we return...to Zihuantanejo, most likely yes... to this resort, nope.
We stayed at this resort with our young children (3&5) and another family with two children (2&11) at the beginning of April. While we enjoyed our trip, we wouldn't go back to this resort again. Pros:- probably the cleanest hotel I've ever stayed in while in Mexico. Our rooms were spotless, the maid came in the morning and then mid day to change the towels and remake the beds. The pool washrooms were spotless, the grounds were immaculate. Very happy with the cleanliness. - such a great resort for kids! The pools were fantastic, the playground was amazing, and the kids club was super fun. The waterslides were great, but a bit advanced for our young children (lots of water pressure, water falling overhead)- all of the rooms are Oceanview. For a small charge you can upgrade to balcony- fantastic service! From the pool servers to the bartenders, everyone was friendly and efficient - there were little huts down the beach that offered hour massages for $200 pesos. They were SO good!- Ixtapa Island is across from the resort, for a $50 boat ride you can go across. Beautiful Sandy beaches, delicious food, cheap beer. A must do!- we went with Sunwing, so got some benefits. Free wifi in our room for as many devices as we wanted. We've never had this before in Mexico so was a nice bonus- with Sunwing we also got free room service (normally is only $60 pesos). Was nice for an afternoon ice cream and snacks- best Mexico weather I've had! Was hot (32 degrees) but not humid and a slight breeze so was very enjoyableCons:- the food was very disappointing. There's three buffets, so not much turn over of food. It was warm (not hot), and mediocre. Would be better to have one big buffet with more variety. As it was the second to last week of the season for Canadian flights to go down, the hotel was filled with mostly locals. We were told by a returning traveller that the food was a "lesser grade" of food as there wasn't as many tourists. Not sure if this was true. - with the exception of the main a la carte in the hotel lobby, the a la carte dinners were disappointing. We booked the "dinner and a show". The dinner was an identical buffet to the one we had two nights before - beef stroganoff, tarragon chicken, and a mystery seafood. It was so beautifully set up and decorated, why not a nice buffet? And the show was terrible. Mexican people standing there on stage, stroking ukuleles. Our second a la carte dinner was the "steakhouse". It was in the buffet where we ate all our other buffet meals. The "appetizer" and salad was buffet. We were told we could order a New York or T-bone steak and it would be cooked to our liking. We all ordered T-bone, and then were told there was only one left. A little disappointing. The Oyster bar a la carte was the fanciest setting, sooo gorgeous. And soooo disappointing. The food was terrible. Like, inedible. The seafood was super fishy. The cheesecake dessert had to have been pre-packaged. I doubt there was any cheese even in it. Too bad, as it was a beautiful setting. And finally, the a la carte near the lobby was very good. Very delicious dinner and desserts, we were very happy with it. I believe it was called Casa Azul- also disappointing was the comfort of the beds. They were like sleeping on a cement slab with springs poking though. The pillows were like rocks. After the first night I had such a headache, I went to the lobby and asked for different pillows. They told me there were all the same. Take your own pillows!!- this is minor, but out of the 7 times I've been to a Mexican all inclusive, this is the first time the bar fridges in the room were not stocked. Usually they have a couple Coronas, pop, and snacks. Again, minor as we could order room device. But sometimes it's nice to enjoy a beer in the room without needing to order itWe enjoyed our stay - but wouldn't recommend this resort, mostly for the disappointment with the food. I would say more of a 3-3.5 star resort
My friend and I had a lovely two weeks. Staff were friendly (expecially Miguel and Antura from sunwings who were very helpful and cheery). The resort is kept very clean and rooms were great minus the pillows which were hard as rocks). The views of Isle of Ixtapa were wonderful to wake up to each morning. We found food to be good but sometimes too rushed in the al la carte restaurants. If you do not want to be around children, this is not the resort for you. We didn't mind but I know alot of people did. Great for families. On the downside, the only bars are at the pools other than the entertainment lounge which didn't open till 5:00 which was a pain when you came back from shopping or for a walk etc and couldn't even get a drink. You had to walk quite a distance. Entertainment in the evening wasn't great and is limited as disco doesn't open till 11:00 pm. There was a lounge with music but there are many locals there with children late at night not so well behaved sometimes. No drinks in rooms in fridges. The sand on beach leaves alot to be desired. What was nice was that there was lots of beach chairs/loungers that you didn't have to be out at 630 in am to get one. Alphonso, Diana and Vincente were awesome servers in the lounge-we had lots of laughs. Overall, we had a wonderful time and you can't have everything perfect all the time. If not wanting kids, try the Azul Grand with infinity pool-looks nice but no beach area.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Special Family Dinner Show (once per stay, 7:30 p.m. - 10:30 p.m)
- Unlimited Domestic & select International drinks, House wine w/meals
- Non-motorized water sports
- Daytime tennis
- Fitness room
- Daily activities
- Nightly entertainment
- Free admission to the Disco, selected drinks included
- 320 rooms in several buildings w/elevators
- 3 buffet restaurants
- 2 a la carte restaurants: Mediterranean and Seafood, dress code & reservations required
- Snack bar
- Room service (fee)
- Bars including Swim-up bar
- 3 outdoor pools
- Tennis courts (night - fee)
- Fitness facilities
- Sauna Family Zone Open-air theater
- Beauty salon
- Tour desk
- Laundry service (fee)
- Deep-sea fishing nearby
- 18-hole golf course nearby
- 1 king or 2 double beds
- Ocean view
- Satellite TV
- Wireless internet (fee)
- Full bathroom
- Iron & ironing board
- In-room safe
- Some rooms w/balcony or terrace
- Max occupancy 4, maximum 3 adults or 2 adults and 2 children
- Same as above but with 1 king bed
- Living/dining area w/sofa bed
- Balcony or terrace
Resort Location Map
Azul Ixtapa ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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