Azul Ixtapa Resort
- What's Included
- All Inclusive Features
Our OpinionThe Azul Ixtapa is one of the nicer looking resorts in Ixtapa with a spectacular pool area. It is located about a 10-15 minute drive from the hotel zone. Three fun pools and a kids club and baby club make this a popular resort for families.
We stayed at this resort with our young children (3&5) and another family with two children (2&11) at the beginning of April. While we enjoyed our trip, we wouldn't go back to this resort again. Pros:- probably the cleanest hotel I've ever stayed in while in Mexico. Our rooms were spotless, the maid came in the morning and then mid day to change the towels and remake the beds. The pool washrooms were spotless, the grounds were immaculate. Very happy with the cleanliness. - such a great resort for kids! The pools were fantastic, the playground was amazing, and the kids club was super fun. The waterslides were great, but a bit advanced for our young children (lots of water pressure, water falling overhead)- all of the rooms are Oceanview. For a small charge you can upgrade to balcony- fantastic service! From the pool servers to the bartenders, everyone was friendly and efficient - there were little huts down the beach that offered hour massages for $200 pesos. They were SO good!- Ixtapa Island is across from the resort, for a $50 boat ride you can go across. Beautiful Sandy beaches, delicious food, cheap beer. A must do!- we went with Sunwing, so got some benefits. Free wifi in our room for as many devices as we wanted. We've never had this before in Mexico so was a nice bonus- with Sunwing we also got free room service (normally is only $60 pesos). Was nice for an afternoon ice cream and snacks- best Mexico weather I've had! Was hot (32 degrees) but not humid and a slight breeze so was very enjoyableCons:- the food was very disappointing. There's three buffets, so not much turn over of food. It was warm (not hot), and mediocre. Would be better to have one big buffet with more variety. As it was the second to last week of the season for Canadian flights to go down, the hotel was filled with mostly locals. We were told by a returning traveller that the food was a "lesser grade" of food as there wasn't as many tourists. Not sure if this was true. - with the exception of the main a la carte in the hotel lobby, the a la carte dinners were disappointing. We booked the "dinner and a show". The dinner was an identical buffet to the one we had two nights before - beef stroganoff, tarragon chicken, and a mystery seafood. It was so beautifully set up and decorated, why not a nice buffet? And the show was terrible. Mexican people standing there on stage, stroking ukuleles. Our second a la carte dinner was the "steakhouse". It was in the buffet where we ate all our other buffet meals. The "appetizer" and salad was buffet. We were told we could order a New York or T-bone steak and it would be cooked to our liking. We all ordered T-bone, and then were told there was only one left. A little disappointing. The Oyster bar a la carte was the fanciest setting, sooo gorgeous. And soooo disappointing. The food was terrible. Like, inedible. The seafood was super fishy. The cheesecake dessert had to have been pre-packaged. I doubt there was any cheese even in it. Too bad, as it was a beautiful setting. And finally, the a la carte near the lobby was very good. Very delicious dinner and desserts, we were very happy with it. I believe it was called Casa Azul- also disappointing was the comfort of the beds. They were like sleeping on a cement slab with springs poking though. The pillows were like rocks. After the first night I had such a headache, I went to the lobby and asked for different pillows. They told me there were all the same. Take your own pillows!!- this is minor, but out of the 7 times I've been to a Mexican all inclusive, this is the first time the bar fridges in the room were not stocked. Usually they have a couple Coronas, pop, and snacks. Again, minor as we could order room device. But sometimes it's nice to enjoy a beer in the room without needing to order itWe enjoyed our stay - but wouldn't recommend this resort, mostly for the disappointment with the food. I would say more of a 3-3.5 star resort
My friend and I had a lovely two weeks. Staff were friendly (expecially Miguel and Antura from sunwings who were very helpful and cheery). The resort is kept very clean and rooms were great minus the pillows which were hard as rocks). The views of Isle of Ixtapa were wonderful to wake up to each morning. We found food to be good but sometimes too rushed in the al la carte restaurants. If you do not want to be around children, this is not the resort for you. We didn't mind but I know alot of people did. Great for families. On the downside, the only bars are at the pools other than the entertainment lounge which didn't open till 5:00 which was a pain when you came back from shopping or for a walk etc and couldn't even get a drink. You had to walk quite a distance. Entertainment in the evening wasn't great and is limited as disco doesn't open till 11:00 pm. There was a lounge with music but there are many locals there with children late at night not so well behaved sometimes. No drinks in rooms in fridges. The sand on beach leaves alot to be desired. What was nice was that there was lots of beach chairs/loungers that you didn't have to be out at 630 in am to get one. Alphonso, Diana and Vincente were awesome servers in the lounge-we had lots of laughs. Overall, we had a wonderful time and you can't have everything perfect all the time. If not wanting kids, try the Azul Grand with infinity pool-looks nice but no beach area.
We were at the Azul Ixtapa for 6 nights in the main building. It was awesome! There are two adults and two kids in our family. We chose this resort because it is kid friendly and it didn't disappoint. We really struggled to find anything to complain about...so our few complaints were that there wasn't a "do not disturb" sign to hang on the door for the days we wanted to sleep in and we found the music being played by the pool was a bit repetative (but what music source isn't?). I guess if I really dig deep...some of the blended drinks had lumps of ice in them. Again, to us these were all minor issues.We really enjoyed the ratio of Canadians (there were no americans) to Mexicans. I estimate that at 2:10. It made our trip feel more authentic despite being at an all inclusive.I would recommend this resort for families with kids under 16. People travelling without kids might want to avoid this particular resort.
We spent the week of March 23 - 30 at this resort and thoroughly enjoyed our stay. The staff and facility were great, as our 6 year old grandson said "This was the best ever". Our rooms were beautiful and well kept.
We are staying at the Amara Condos, I was solicited by travel agents about the great options the Azul Ixtapa offered and how modern and spectacular the hotel was. She offered my family a great deal 100 pesos per person included pick up from our condo, la comida, open bar, and access to the hotel from 10-5pm the catch is we had to sit for a 60 min presentation, we agreed they required a few things before giving us the passes to the perks... long story short I forgot my cc in my condo so we didn't qualify so in other words they kicked us out. I was completely fine with it, I'm not sure what they consider modern but nothing I came across was modern; it's an old hotel that they just slapped new paint on it changed a few windows and now it's being sold a the next best thing. From what I saw it was outdated and if I was a member I would hate truck loads of people utilizing the resort for a "small fee" it's not practical business.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Special Family Dinner Show (once per stay, 7:30 p.m. - 10:30 p.m)
- Unlimited Domestic & select International drinks, House wine w/meals
- Non-motorized water sports
- Daytime tennis
- Fitness room
- Daily activities
- Nightly entertainment
- Free admission to the Disco, selected drinks included
- 320 rooms in several buildings w/elevators
- 3 buffet restaurants
- 2 a la carte restaurants: Mediterranean and Seafood, dress code & reservations required
- Snack bar
- Room service (fee)
- Bars including Swim-up bar
- 3 outdoor pools
- Tennis courts (night - fee)
- Fitness facilities
- Sauna Family Zone Open-air theater
- Beauty salon
- Tour desk
- Laundry service (fee)
- Deep-sea fishing nearby
- 18-hole golf course nearby
- 1 king or 2 double beds
- Ocean view
- Satellite TV
- Wireless internet (fee)
- Full bathroom
- Iron & ironing board
- In-room safe
- Some rooms w/balcony or terrace
- Max occupancy 4, maximum 3 adults or 2 adults and 2 children
- Same as above but with 1 king bed
- Living/dining area w/sofa bed
- Balcony or terrace
Resort Location Map
Azul Ixtapa ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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