Azul Ixtapa Resort
- What's Included
- All Inclusive Features
Our OpinionThe Azul Ixtapa is one of the nicer looking resorts in Ixtapa with a spectacular pool area. It is located about a 10-15 minute drive from the hotel zone. Three fun pools and a kids club and baby club make this a popular resort for families.
We just returned this morning from a week at Azul Ixtapa so I'm writing this while everything is still fresh in my jet lagged mind...if that's possible. Overall we had a fantastic experience; the staff,facilities, food and even weather were excellent. We traveled with our 10 and 8 year old children.Layout; It's a relatively compact facility that doesn't feel small. Everything is close enough together that its very convenient (pools right beside beach, the three buffets are steps away from each other) and easy to navigate. The view from the reception area to the lobby as you descend the escalator is breathtaking and a wonderful first impression.Gym; very impressive for a resort like this. There is a little air conditioned cardio hut with 5 treadmills and 2 bikes. There are enough free weights and machines to keep any gym rat satisfied while on vacation. My only area of concern is that there is a highly visible cross fit area. I was fortunate not to see any of the creatures that may use a facility such as this; however, there is a very real possibility of encountering a millennial with a man bun violently performing joint degrading exercises while listening to terrible music and screaming "brah" at everyone he encounters...you've been warned. Pools; great for kids and adults alike if you're not a serious swimmer. There are three large pools, two of them are connected. All of the pools are about four feet deep all around; perfect for swimming and playing games, but no deep end for jumping, diving etc. The pools are very clean and the lifeguards are plentiful and very alert.Beach; don't go here if you're a beach bum, this isn't Varadero. That said, there is nothing wrong with the beach, its a dark clay like surface and the water is cloudy because of this. The water is warm and it's very swimmable (caution to undertow) it's just not a typical Caribbean type environment on the Pacific coast. If this is important to you then go elsewhere. It wasn't a problem for us as the pool area was so impressive and we were always able to find a couple of chairs without getting up super early and claiming them like so many other self involved, inconsiderate jerks that treat this activity like a life or death kumite. Food; overall very good, I seriously can't understand the complaints I've read. There are 3 buffets and they are literally steps away from each other. I found numerous delicious things to eat at every meal. Because there are 3 buffet locations it's never too busy and the ambiance is very pleasant, its unlike many resorts with one large and noisy buffet option. The steakhouse was good, probably above average for down South. I live in real beef country (not Alberta that mass produces inferior cattle) so we don't expect great beef when we travel but it was good. The Oyster Bar was AMAZING. The location and staff were great, the menu changed while we were there and we ate here almost every day and were never disappointed. Ask if they have coconut ice cream before you order dessert off the menu, it's not often available but its unbelievably good when it is. Room; we didn't break the budget this trip and got a standard room with 2 beds. The room was very clean and basic and the AC worked very well. Our cleaning lady did a great job every day.Kids Club; what an excellent facility. The kids club area is the largest I've ever seen and filled with great equipment. It's not like most other kid clubs we've seen, they follow a very tight schedule of events, there isn't much sitting around. Pay attention to the schedule before deciding when to leave your kids. Our kids climbed the rock wall (our 8 year actually reached the top), played on the water slides and did a mini chef activity where they made their own pizzas for a snack. There is security at the facility and a guard actually follows the group around when the leave the club. It appeared very safe and organized.Spa; mind blowing. I'm a hick who married a hippie and would never have experienced this without her booking it without my knowledge. The Spa is next door at the Grand and man is it worth the walk. She booked a deep tissue massage for us both. We arrived an hour early as requested. We were greeted at the front desk, shown to the changing room and then escorted to the steam room, shower, sauna, ice bath and then oasis to relax. The massages were unbelievably good (my wife is an RMT and she was just as impressed as I was. The facility and the overall experience was like something from a movie. If there were a cult you could join that had daily access to this place I never would have left. Incredible.Staff; probably the best overall experience we've ever had. From the pool side service to the lobby bar, cleaning staff, front desk etc, I've never seen such consistent, cheery and helpful people.Fun Fact; Have you ever asked who actually likes the CFL enough to purchase team apparel? The answer is everyone from Saskatchewan and at least one guy from Edmonton.Apology; There was a group of people wearing little blue berets with a maple leaf on them. I would like to apologize to the staff and any other non-Canadian who encountered these ridiculous looking people. On behalf of Canada we do not generally condone or promote this type of group dress code (especially when so pathetic looking) and these people aren't an accurate representation of the tastes and appearance of your typical Canuck.Overall, just go here. The weather is great, the people are beautiful, the food is good, and the resort is ideal for families with kids in the 5-12 age range.
From the minute we arrived we knew we made the right choice in all inclusive's. The staff was really friendly and the resort is beautiful. We had never been to an all inclusive and we like to go on adventures. We were concerned that there would not be enough to do. The cocktail waiter Vincente became our go to source for activities both inside the resort and out. He was so helpful and really gave us some great advice on what to see and do. From Azul Ixtapa it's a quick boat trip to Ixtapa Island where you can scuba and eat some of the best seafood grilled on open fire. Amazing! If you don't want to venture out there are plenty of restaurants and the room service is free except for small delivery charge. The pools are great with staff always ready to bring you a beverage or you can swim up to the bar. All in all it was so relaxing and hassle free. I would recommend Azul Ixtapa to anyone who wants to just chill on their vacation.
Since we have a small family now our travel has changed completely. We'd never consider all inclusive when traveling in Mexico since we love to experience the local surroundings from excursions, night scene, cuisine. That has changed with a small family, it is now pool and beach side (for now). I enjoyed the variety of restaurants we had, exercises classes, tours available (did not take advantage of this but nice to know available), musicband and family entertainment at night. ABSOLUTELY LOVED IT ALL!!! The other family we traveled with stayed at the Grand but by far enjoyed our hotel more than theirs. I personally liked the quality of beverage at the Grand more than Azul but hey with toodler running around and waking up super early I can't drink as I use too so beverages were perfect at Azul. I may have waited to long to visited Ixtapa, can't wait to visit again!
We arrived at Azul Ixtapa Grande 1 month ago for our wedding. We had over 50 guests from Canada and about 60 of my wifes' family and friends from different parts of Mexico. We are very happy that the resort was able to accommodate our large wedding group. Our wedding coordinator, Rubi Noyola did an excellent job making sure that elements of the Mexican and Canadian culture were in the ceremony and reception. The day was exactly how we imagined it. The ceremony was on the beach by the pool and the reception was in the Olympo garden. The food had to be very good for my wifes' family to approve and everyone loved it. The minister did a ceremony in Spanish and English and even encouraged me to read my vows in Spanish, which I read in front of our family and friends and the 40 strangers at the pool.We read many reviews in choosing our wedding location in Ixtapa. My wife even went down to the resort to make sure of our decision in choosing this resort. We highly recommend Rubi and her team to help with a wedding. We brought 50 pounds of maple syrup for the wedding favours and her team had them arranged just how we wanted on all the tables. The DJ was able to play some classic rock and alternative songs, before he switched over to Latin music to get everyone on the dance floor. The wedding got a little crazy with the DJ's assistant shooting tequila into people's mouths from a 4L tank on his back, but that made the night memorable and I was happy my suit was not a rental.We had many of our guests (some seasoned travellers and others who have never flown) rave about the service at the resort. We went with sunwing and they covered room service whenever we wanted it. Definitely chose the Azul Grande if you want better ammenities and more space. Our travel agent switched 30 of our rooms to be at the Grande and for $50 more for the week it was the best decision made regarding the trip. Thanks to the staff at both Azul Ixtapa's for making our wedding memorable for ourselves and our guests. Rubi and her team played a big part in our special day. She really made sure that our requests were looked after and that all the details were covered. Thank you Azul Ixtapa, we look forward to visiting again for our wedding anniversary.
Property is nice. Cleaning staff is fantastic. Lots of pools and activities for children. Kids club runs all day drop you kid off and pick them up for lunch between 1-2 daily and can take them back from 2-5. More of an upbeat vibe than a relaxing vibe. Food quality is not great but adequate. Views and actual restaurant views are great just quality of food is sub standard at buffets and oyster bar. That's all we have ate at thus far. Entertainment is great for kids and a lot of activities to keep everyone busy. The Eco Gym is an outdoor cover gym area that overlooks the pool area and has a view of the Ocean which is very nice. They supply bottled water and run spinning, Zumba and other classes daily. Free bike tour, 3 person sailing tour 4 including the guide and 2 person kayak are all free but require reservations the day before. Also a basic mini golf course for kids. Wifi works in the rooms but very spotty everywhere else on the resort. Not sure why they wouldn't spend a few hundred dollars for some more wifi extenders staff often holds debit machines in the air to get signal lol. I guess it's Mexico if it kinda works that's good enough lol. Facility is great service is slightly above average. Cleaning staff above average. Food average to below average. Wifi below average. Activities available above average. Weather was 29 Celsius every day for a week definitely above average. Overall a nice facility that would be great if food and wifi was upgraded.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Special Family Dinner Show (once per stay, 7:30 p.m. - 10:30 p.m)
- Unlimited Domestic & select International drinks, House wine w/meals
- Non-motorized water sports
- Daytime tennis
- Fitness room
- Daily activities
- Nightly entertainment
- Free admission to the Disco, selected drinks included
- 320 rooms in several buildings w/elevators
- 3 buffet restaurants
- 2 a la carte restaurants: Mediterranean and Seafood, dress code & reservations required
- Snack bar
- Room service (fee)
- Bars including Swim-up bar
- 3 outdoor pools
- Tennis courts (night - fee)
- Fitness facilities
- Sauna Family Zone Open-air theater
- Beauty salon
- Tour desk
- Laundry service (fee)
- Deep-sea fishing nearby
- 18-hole golf course nearby
- 1 king or 2 double beds
- Ocean view
- Satellite TV
- Wireless internet (fee)
- Full bathroom
- Iron & ironing board
- In-room safe
- Some rooms w/balcony or terrace
- Max occupancy 4, maximum 3 adults or 2 adults and 2 children
- Same as above but with 1 king bed
- Living/dining area w/sofa bed
- Balcony or terrace
Resort Location Map
Azul Ixtapa ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Boulevar Paseo Punta Ixtapa s/n Lote 2, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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