Fontan Ixtapa Beach Resort
- What's Included
- All Inclusive Features
We stayed at Fontan and enjoyed it enough to return. Great location. Pools were renovated and there is a 16 plus pool with a swim up bar. Only issue is the people who bring their kids to this pool. There are 2 pools for families with kids, security needs to do a better job of keeping them out of the adult pool. Rooms are kept clean by maids. 2 500 ml bottles of water everyday. Oxxo is only 5 minute walk if you need more. Food is okay. Will definitely return next year.
We just got back from our vacation and we had a fantastic time! View is out of this world. Hotel is older but well maintained. Staff were great, especially Orbelin and Dalia! Food was really good. Shopping is close by and the bus to Ziwat is only 12 pesos! We highly recommend this hotel, it has everything you need.
Our budget afforded us this resort so we adjusted our expectations accordingly. We certainly feel we got value for our dollar for a week in such perfect weather. Sunwing flights early both arrival and departure. Crowded seats...not the fault of the crew. No complaints on the flights. As always, a few over enthusiastic revellers on the flight out. Not surprising...a very quiet return flight.From reading reviews we determined there would be a large contingent of Mexican Nationals...but, the amount of children under 10 blew us away. Given that, we never encountered any rudeness or discriminatory service from anyone. Actually the staff worked very hard and went above and beyond many times.We were impressed on the general cleanliness of the resort. We always bring our own travel mugs, so we do not worry how the bar glasses are washed. Renovations are needed. We did not have a renovated room. This would be my biggest complaint. I do not see how Sunwing and the hotel front desk agents are on the same page in their room descriptions. I did not get what I had paid for. The agent did not understand. Nothing else available. Why? I spoke to others who paid for lesser designations and they got the room I requested. Sheets are threadbare, towels like sandpaper. Housekeeping was very good for what they have for inventory.Hotel location is a strong point. More comfortable loungers are required by the pools. Plastic ones can go on the beach.We found the food adequate and always found something we liked, especially breakfast.The Snack Bar was deplorable, never kept clean, and offerings were questionable. Perhaps some happier people working in there may help. Menu in Snack Bar needs work.Really missed the presence of avacados. No quacamole :(We found the bar services adequate. Do not want self induced illness when on vacation :)All in all we had a great visit, met some lovely people and enjoyed Ixtapa to the fullest.Would I return to this resort? Yes, if I was guaranteed a certain room and price point competitive.
Excellent location! The hotel is old, but they're working on updating it. Adult only pool is supervised and kids are asked to leave. Drinks are fine- nothin fancy, but not watered down. Grounds and rooms are clean. Food is ok, again nothin fancy. Our room faces the ocean and is clean and spacious. Our request to change rooms to one king was handled, although a little slow, but it got done. The bellmen and front desk are very helpful. English is broken, but they try hard and are very friendly. Restaurant staff is great. No waiter service around the pool. I can't believe people complain about locals! Canadians vacation in Canada...why do people expect not to see Mexicans in Mexico? So ignorant. There are lots of locals, all of whom are very friendly and want to enjoy their holiday. Just like everyone else here. The kids areas look fun. Lots for them to do. I saw quite a few loungers on the beach...I'm not sure what the negativity is about there.My only issue is the accessibility. There are no handicapped washrooms at the resort. No accessible rooms either. There are elevators and ramps anywhere there are stairs, even a ramp to the beach, but the bathrooms are not ideal for anyone with mobility issues. If the Fontan comes up as a great deal and you just want a getaway, it's just fine. Don't book a 3 star hotel and expect a 5. Feel free to ask me questions. ;)
The location of the resort was great....within walking distance to shops and restaurants across the street. The long beach was great for walking. The restaurants were ok....good selection at the buffets. The desserts were quite disappointing though. The snack bar was a waste of time....overdone hamburgers and cardboard-like French fries, hot dogs, and usually some type of pasta which I didn't try. The a la carte was ok....open only when there were enough guests. The staff was very friendly, even though not totally helpful. My main complaint about the food was the total absence of guacamole.....there were avocadoes everywhere in Ixtapa/Zihua, but not once did it appear in any of the restaurants. The waves were quite high the entire week of our stay, but if you swam past where the waves broke, swimming was good. The lack of lounge chairs at the beach was a major issue....only a handful of lounges at the beach, but lots of unoccupied lounges at all the pools....would make sense to move some to the beach. We stayed on the 5th Floor of Building A....great view with a balcony. The only downside was the noise late at night....rolling carts from the restaurants along the walkway and the outdoor disco at the pool one night. Apparently the only quiet building is the one by the front of the resort which looks onto the road. Take the local bus to Playa Linda, then hop on a boat to Isla Ixtapa....well worth spending a day there....great beaches for swimming, and one for snorkelling. The local bus is 12 pesos each way and the boatride is 50 pesos. There are lots of restaurants on the island as well....better to go on a weekday to avoid the crowds:)
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited Domestic drinks & House wine
- Use of gym
- Use of bicycles
- Kids club
- Daily activities program
- Nightly entertainment
- 472 rooms in three 8-storey buildings
- 2 buffet restaurants
- 1 Mexican a la carte restaurant, dress code & reservations required
- Snack bar
- 2 bars
- 2 pools
- 1 children's pool
- Gift shop
- Car rental
- Laundromat (fee)
- Safety deposit boxes at reception (fee)
- Internet access (fee)
- Golf nearby
- 1 king or two 3/4 beds
- Satellite TV
- Bathroom w/shower only
- Balcony or terrace (subject to availability)
- Max occupancy 3 persons
Resort Location Map
Fontan Ixtapa Beach ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Blvd Ixtapa S/N Zona Hotelera, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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