Fontan Ixtapa Beach Resort
- What's Included
- All Inclusive Features
We arrived at noon. Check in was at 2:30pm, so they provided us with temporary bracelets and allowed us to walk around the property until we got our rooms. The bracelets gave you access to the grounds, but you couldn't go to the buffet of order any drinks. That was a bummer, since it was a hot day. We hung out at the beach until 3:00pm. We returned to the lobby to check-in and were told that our rooms weren't ready yet and we would have to wait 30 minutes. An hour passed and we went to the check-in desk once again to ask about our rooms. We were told it would be another 45 minutes until they were ready. I wasn't too happy with this, but sat down in the lobby to wait once again. Another hour passed and I once again went to the reception desk to check-in. No surprise when I was told it would be another half hour until the rooms were ready. At this point I was just flat out pissed off. To make a long story short, we didn't get our rooms until 7:30pm. By that time we were tired and hungry and just wanted to get to our rooms and rest. We were on the 7th floor. The further up you stay, the better the views are. The Buffets were nothing special. Not much food to choose from. Food was bland and the meat choices were only 3-4. The pools were over crowded with people. You had teenagers and adults in the small kids pool and the adult pool was full of drunk guests. You can't really blame the hotel for the guests, but there was no control in the pool areas. People were going up to the bars with cups they brought from home to get drinks. So instead of getting a 8-12oz drink, they were getting a 32oz cup filled with alcohol. Not bad, if you want to get drunk, but not what I expected of the hotel. I guess you get what you pay for. This hotel isn't a high end place to stay, so it made it easier for the riff-raft to book it. I guess I expected it to be nicer because of the location and the nice photo's the management posted on their web site. The hotel was supposedly updated. Totally misleading. I wouldn't recommend this hotel. I would much rather spend a few extra bucks and have the experience be worth the trip. I'll be back to Ixtapa in the next 6 months, just not back to this hotel.
This hotel is great :) We were really happy we chose it. The hotel is older, but it worked well for us. The staff were amazing and went out of their way to assist at all times. The rooms were great, and very clean, and we had amazing views from our balcony with beautiful sunsets. The hotel is a little bit ‘rough around the edges’ and could do with some upgrades here and there, but the hotel is working on doing updates, and it did not affect our holiday at all. The activities for our boys (ages 10, 12, 14) were great, and kept them busy all the time with beach soccer, ping pong tourneys, water polo, bingo, volleyball and much more. The activity staff were excellent. If you are looking for a 5* hotel, this is not it. However, if you are looking for a good value, family orientated hotel, this hotel is great. We had a wonderful family vacation, and we would stay at this hotel again. The hotel is also close to shops and restaurants across the street, and for 12 pesos, you can take the city bus into Zihua (Zihuatanejo). We also walked to the marina every morning and walked back along the beach, which is beautiful.
We are Mexican from Michoacán but reside in Michigan. This was the best family trip! Stayed 3 nights, 4 days. We stayed at the Fontan hotel. Polite very polite workers, reception area. We are beyond pleased. The food is good! I loved the beach! Clean clean clean! Lots of activities. Please be sure to stay here! Economical and the service is great. One thing I would improve is the ac in the bedrooms it wasn't cold enough but it wasn't hot either. Food and drinks included!! . We will be coming back!! Loved the view from our balcony. Me encanto este hotel. Económico y el servicio fue increíble!!! La comida está rica. La playa limpia y muchas actividades para los niños y adultos.
My husband and I found this little gem called the Fontan Beach Resort over 20 years ago and have been vacationing there every year since then. We just got back on March 04 after spending four beautiful weeks in the sun and yes the hotel was overcrowded, usually that only happens on the weekends so a good time to get out and about to do lots of other things. The hotel is perfectly located on the beach and only minutes across the street from lots of good restaurants, sports bars and high end shopping as well as the flee markets. A jump on a bus or in a taxi will take you into Zihautanejo for more great restaurants and entertainment with local flare. As far as the hotel itself goes, I definitely consider it a good 3.5 star. We have never seen or been in a dirty room, The maids are extremely honest and hard working, the staff are exceptional and considering their workload this year they were amazing, a job well done. The food is fine there is something for everyone. There is now wifi in the rooms, lobby and I believe also in the buffet restaurant. The grounds are kept clean and well groomed. Overall a great holiday place to be.
On my scale of 1-5 stars , 5 being the best-Cleanliness of room, restaurants, grounds, hotel common areas 5-Location 5 .Directly on beach -Friendliness and helpfulness of staff 4. I would have given this a 5 but some waiters in the main restaurant were not that attentive and this was on days it was not busy-Food quality 2. I've stayed at other 3 star resorts in Mexico and this was the worst I encountered . -Quality of the hotel 2.5. It's outdated and tired. There are renovations on going. -Price 4 . Good bang for your buck. They had the lowest single supplement which is why I booked it even after reading numerous negative reviews. It has a lot going for it but whether I'd go back, I'm not sure.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited Domestic drinks & House wine
- Use of gym
- Use of bicycles
- Kids club
- Daily activities program
- Nightly entertainment
- 472 rooms in three 8-storey buildings
- 2 buffet restaurants
- 1 Mexican a la carte restaurant, dress code & reservations required
- Snack bar
- 2 bars
- 2 pools
- 1 children's pool
- Gift shop
- Car rental
- Laundromat (fee)
- Safety deposit boxes at reception (fee)
- Internet access (fee)
- Golf nearby
- 1 king or two 3/4 beds
- Satellite TV
- Bathroom w/shower only
- Balcony or terrace (subject to availability)
- Max occupancy 3 persons
Resort Location Map
Fontan Ixtapa Beach ResortIxtapa,Mexico
- Hotel Contacts
- Extra Info
Blvd Ixtapa S/N Zona Hotelera, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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