Holiday Inn Ixtapa
- What's Included
- All Inclusive Features
We arrived to the hotel around midnight cause our flight was delayed. When we got there we noticed we had made a reservation for 1 person, instead of two. The night shift receptionist said we had to pay an extra 1200MXN, and I showed him that in Expedia and in IHG the price for two people was the same as for one. He tried to explain that IHG is not the hotel... anyways when we asked for the price per night for 1-person he said 2600MXN, and for two, 2900MXN, but he wouldn't explain why we had to pay 4 times the difference...The recepcionist went about to do his work while we where speaking to him and trying to sort it out without double paying, his only solution was to pay and see what could be sorted out the next day.So due to the infelxibility and the fact that no one who had a glimpse of authority was around, me called expedia and asked to be changed to a different hotel. Definitely not the standard attention from Holiday Inn we are used to. Of course I would NOT recommend it.
This was the first time we had stayed at the Holiday Inn in Ixtapa. Was really impressed with our room. It was a superior pool view room. The King bed was so comfortable. Friendly staff and great food! We are thinking about staying there again this year!
We spent one week at this lovely resort April 5- 12. We got a really fabulous deal with Air Canada vacations , knew it was a 3 1/2 star and were prepared with open minds. We have been to Ixtapa the last 3 years staying at The Park Royal which we loved. We had been to Park Royal Huatulco in Jan. so were not planning another sun holiday but couldn't pass up this deal. We were surprised at how much we enjoyed our stay. Yes, it needs refurbishing in areas, a little paint etc.Some upgrades have been done but to fully upgrade would result in a lot higher prices , it's a trade off. It was spotlessly clean and had a very authentic Mexican feel. The service was wonderful, from the front desk, bell men, wait staff and bartenders. Lovely staff, very personable and helpful. Hugo was always so friendly as was the lovely towel man whose name I forget. Mary Lou in the sports bar and our maid who left us lovely towel and flower creations every day. Marco took good care of us in the buffet. The room was nicely appointed and we had a large balcony in a garden facing room. The front desk was very helpful in changing our room as the original room was on the ground floor and no matter where we stay I do not feel comfortable on the ground floor. The resort is small so it is easy to get around. We are not pool people but managed to find spots on the beach. There is no bar service on the beach which didn't bother us but people were very inconsiderate with their garbage, Tge beach is cleaned at night but people can be pigs. Also, the lounger saving was a pain but some people are just like that. Very selfish. There were vendors but not aggressive. The pool bar made great drinks. Anything we had was delicious but we are not huge drinkers so what we had we enjoyed. Getting a Baileys as a nightcap every night was a real treat, the Margaritas were yummy too. We were pleasantly surprised at the food , it was very good with a great selection. Always salad and fruit with a nice selection. We found fruit at lunch too, Great breakfasts with the best cottage cheese, fruit, omelet station and lots of selections. Coffee was excellent. Really good fish and chicken with different types each day. We enjoyed the buffet by the lobby as the presentation was amazing. They were constantly checking the food temps too. Dinners were good ,we ate a few times at the a la cartes which changed locations. The beachside one was magnificent with the sunset. Seafood stuffed chicken was wonderful as was the pork chop. The entertainment was good, some nice shows with good dancers and set up outside in the courtyard. They had a very good Mexican Fiesta set up in the courtyard with traditional dishes, vendors and show. It was excellent. One night they did a Beachside barbecue which was also excellent. Right across the street is a market with good prices on vanilla, coffee and goods. There are also a lot of bars and restaurants. We ate at Deborah's which had delicious fish tacos, Franks for recommended wood fired pizza and had drinks at the Generals sports bar. We took the bus to Zihua 4 times and wandered, it is amazing. The waterfront is fascinating. We went to El Cafecito and La Marina a few times for coffee and drinks to watch the fishermen and all the activity. Lots of great shopping down there too. Lovely walk around to La Ropa. We also took the bus to Playa Linda to see the crocodiles and iguanas. We didn't go to Ixtaoa a Island this time as it was so busy with the Holy Week , We have been before and it is fun. The water in Ixtaoa us too rough to swim but Ixtapa Island has a safe beach to snorkel in. I walked for miles on the beach in front of the Holiday Inn. In closing, you could find fancier hotels with fancier amenities but at 3 times the price. We will be going back for sure, we have travelled to Mexico over 10 times and feel this was our best vacation. It is a solid 3 1/2 star, clean, friendly and with more than enough selection of food and drinks to please most people. We met some really nice people who were all very happy with their stay. Their were a lot Nationals staying at the resort due to the Holy Week. We found tgem lively , very friendly even though I have little Spanish. The children were well behaved, better than we have here in some places. We Canadians could take note.
Just back from 7 days at Holiday Inn and overall we were pleased. The resort was very busy over the Easter weekend, but that was to be expected. We stayed in the tower (10 floors) and had a fantastic ocean view. We had no issue with the elevator, never waited long. The room was totally updated, very nice, and the AC worked perfectly and was very quiet. This was our 10+ Mexican vacation and the Holiday Inn bed was the best ever, we could hardly believe it! The maid service was impeccable, including the towel figures each day was so fun to see. We appreciated the extra touch. Two buffets (including one air conditioned area) and one al la carte at this smaller resort. There was enough food choices for our liking, so we really have no complaints. The staff worked hard to accommodate the dietary needs of so many guests, all you need to do is ask if there is something you would like. The hotel Mexican fiesta in the square was good, with local dishes, vendors and entertainment. The choices at the bar may be limited compared to other resorts, but again, there is really sufficient options for everyone.We enjoyed the guided bike ride (no charge) and we were happy to see some of the area around Ixtapa on the bike lanes. We took the local bus (12 peso) into Zihou, only 15 minutes ride. Lots of interesting shops and beaches in that area. We also took the local bus (12 peso) to Playa Linda, saw the crocodiles and then the small boat transfer to Ixtapa Island (50 peso) to go snorkelling. It was a fun outing, so would recommend giving this a try. The beach adjacent to the hotel is fantastic. The waves were quite powerful, so ocean swimming was not recommended this time of year. The stores and restaurants just across street from hotel are good place to shop for your tequila and other souvenirs. The streets are safe to explore including in the evening, as we often strolled most evenings. Our biggest complaint was that people reserve seats with their towels very, very early each morning and then the seats are not occupied for most of the day. One day, after sitting in the sun for 4 hours we returned the abandoned towels to the hotel staff and took over the seats in the shade. We wish the hotel would enforce a no reserve seat policy, as this is a big (and avoidable) problem, especially when the hotel is busy. This is a great area to visit and the Holiday Inn was a good central hub, we would be happy to return.
I am sorry to have to say I wont be back! Our family went in April and the weather was fabulous! The hotel is fairly clean and quite small. The employees are great and will help you anytime. When we arrived we were given a room that brought tears to my eyes as it was horrid! We were able to change rooms and it was much better. We were there just before Easter so the place was packed! We were unable to get chairs as people were reserving them early in the morning but not using them until closer to evening. There were many vendors on the beach and we were asked about every five minutes if we wanted to buy something. The water was very rough and I worried that someone would drown. The food was not the greatest and with so many reviews coming in on how bad the food is I don't understand why the hotel hasn't improved in this department. All in all I hope that the hotel will considering taking these reviews seriously. With so many of the same comments we cant all be wrong!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch, and dinner, at Playa Linda Restaurant
- Domestic drink brands (11am to 11pm)
- Swimming pool snack bar
- Free beach shuttle service to beach club from 10am-5pm
- Fitness room
- Free transportation to Playa Linda, Playa Quieta, and Playa El Palmar (first shuttle: 11am-3:30pm, second shuttle: 12pm-4:30pm)
- Free transportation to Playa La Ropa is on Mondays & Thursdays (10am-3pm)
- 2 restaurants
- Outdoor pool
- Business centre
- Laundry on-site
- Golf nearby
Golf Special - Golfers will receive 20% off green fees at Palma Real Golf Course, and at Marina Golf Course.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Holiday Inn IxtapaIxtapa,Mexico
- Hotel Contacts
- Extra Info
Boulevard Ixtapa S/N Lote 2, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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