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- What's Included
- All Inclusive Features
Our OpinionLocated in the hotel zone, Krystal Ixtapa is a good 4 star property. Nice rooms and a great pool over looking the ocean with a swim up bar. Located next to Christine's nightclub, this hotel is naturally good for singles and couples looking to partake in Ixtapa's nightlife.
Came here for a family trip and it was not what I expected. The rooms are outdated. Too many kids and not the best crowd. Everything is all inclusive, you have to wait 10 minutes to order a drink during the day and the food is terrible. I paid for all inclusive but I wanted to order something different, you can't eat poolside or order food and eat it at their beach area, just in a designated "cafeteria" area. I'd save your money and stay at a different hotel.
Its been 14 years since Ive come to Ixtapa and it hasnt evolved. Neither has this hotel. Probably one of the best back then, not so much right now. Its not bad but its very old and it needs maintainence. The bar smells, the lighting in the rooms is just hideous, towels are really really old, the pool is small and warm (not the best feeling) and the crowd its definetely not the best one. So, if you want a great experience, better go somewhere else.
I've been to the Krystal 3 times. We love it there. The staff is super friendly and accommodating. The hotel is clean and our rooms were freshened up daily. The food is not bad considering, you won't walk away hungry.
I stayed at the Krystal Ixtapa for two nights during the first week of April 2016. This resort was nice, nothing fancy but still nice. I loved the ocean views from my room!! The food was good, that staff were so nice, and the overall nice!
Traveled to Ixtapa on West-jet Vacations. A good 4 hour flight and landed at Zihuatanejo Airport. From there is was a quick 20 minute bus ride to the Ixtapa resort area. The area is a quiet secluded beach front location that has about 20 hotel or condo complexes right on the beach. It is a public beach that is about 5 km long and is crescent shaped with golden sand. When we were there on the Easter long weekend the waves were very strong and few people were in the water. I have been told that around January to February that it is calmer and better for swimming and water activities. But all during our week long stay the waves crashed all day long. My wife and I stayed at the Krystal Ixtapa Resort, which is an all inclusive with one tower, 2 restaurants and 2 bars, one in the hotel and one by the pool. The rooms were nice and the bed was fine. There were tiny ants in the bathroom but we sprayed the counter with insect repel-ant we brought and they never came back. This was a resort that catered to the Mexican vacationers. Only the front desk and a few waiters spoke English. In the restaurants and bars the Mexicans were taken care of better because they could speak to the waiters and they demanded their attention. We did have some good service but sometimes they just ignored us because of the language barrier. One time a waiter took my coffee urn off the table to take to another group of Mexican vacationers and never brought it back.In the pool it was packed with children and that is OK because they had a Adults only area. Unfortunately the Mexican Vacationers didn't seem to follow the rules and would let their children do cannon balls in the Adults only pool area. I had to call the security guards over many times so we could have a little peace and quiet from the children. I would not recommend this hotel for English only speaking vacationers and definitely not if you are an older couple with no children. Pay more and find an adults only complex or a condo.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch or dinner at the Grill and Mexican restaurants
- 1 a la carte dinner/ week at Bogart's international restaurant
- Snacks by poolside 12pm-5pm
- Christmas & New Year's Eve Gala Dinner
- Domestic drinks
- Fitness centre
- Daily activities
- Nightly entertainment
- Entrance to Christine Disco (drinks not included)
- 255 rooms
- 3 a la carte restaurants (international, Grill and Mexican)
- Snack bar
- Room service (minimal per service charge)
- 2 Bars
- Swimming pool
- Fitness centre
- Watersports centre (fee)
- Gift shop
- Beauty salon
- Car rental
- Business centre w/meeting rooms (fee)
- Marina Ixtapa Golf Course nearby
- 1 king or 2 double beds
- Mini-bar & coffee maker (fee)
- Full bathroom
- Balcony w/oceanview
- Max occupancy 4 persons
Wedding Packages - Are available. Please inquire for details and pricing.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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