Krystal Ixtapa

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Our Opinion
Located in the hotel zone, Krystal Ixtapa is a good 4 star property. Nice rooms and a great pool over looking the ocean with a swim up bar. Located next to Christine's nightclub, this hotel is naturally good for singles and couples looking to partake in Ixtapa's nightlife.
Krystal Ixtapa is all you would want in a vacation, and more. You'll enjoy an expansive stretch of golden sand beach, convenient access to nightlife and restaurants, and spectacular ocean views from the privacy of your balcony. Enjoy it's famous Casablanca style Bogart's Restaurant and the famous Christine Disco.
Location: Directly on the beach in the Ixtapa hotel zone adjacent to the Marina Golf Course, 10 min from the town of Zihuatanejo, 20 min from the airport.

tripadvisor Traveler Reviews
  • ivanvx1 :
Good for the price we got on groupon

The hotel is nice, the food has very good taste and the room is comfortable enough. The access to the beach is a great advantage and the very close to the pool and bar. The serving hours for the food are pretty good.The staff was overworked and the day I check in the guys at reception had not even got lunch (it was 2pm). The place was crowded due the days off from school. I was delighted with the price we got on groupon but would not pay full price.

  • Erika J :
Wouldn't stay here again

Came here for a family trip and it was not what I expected. The rooms are outdated. Too many kids and not the best crowd. Everything is all inclusive, you have to wait 10 minutes to order a drink during the day and the food is terrible. I paid for all inclusive but I wanted to order something different, you can't eat poolside or order food and eat it at their beach area, just in a designated "cafeteria" area. I'd save your money and stay at a different hotel.

  • Luisitorey : Mexico City, Mexico
Has grown old.

Its been 14 years since Ive come to Ixtapa and it hasnt evolved. Neither has this hotel. Probably one of the best back then, not so much right now. Its not bad but its very old and it needs maintainence. The bar smells, the lighting in the rooms is just hideous, towels are really really old, the pool is small and warm (not the best feeling) and the crowd its definetely not the best one. So, if you want a great experience, better go somewhere else.

  • Jennifer W :
Great place!

I've been to the Krystal 3 times. We love it there. The staff is super friendly and accommodating. The hotel is clean and our rooms were freshened up daily. The food is not bad considering, you won't walk away hungry.

  • Kahla A : Ponoka, Canada
Krystal Ixtapa - Nice

I stayed at the Krystal Ixtapa for two nights during the first week of April 2016. This resort was nice, nothing fancy but still nice. I loved the ocean views from my room!! The food was good, that staff were so nice, and the overall nice!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch or dinner at the Grill and Mexican restaurants
  • 1 a la carte dinner/ week at Bogart's international restaurant
  • Snacks by poolside 12pm-5pm
  • Christmas & New Year's Eve Gala Dinner
  • Domestic drinks
  • Fitness centre
  • Daily activities
  • Nightly entertainment
  • Entrance to Christine Disco (drinks not included)
  • 255 rooms
  • 3 a la carte restaurants (international, Grill and Mexican)
  • Snack bar
  • Room service (minimal per service charge)
  • 2 Bars
  • Swimming pool
  • Fitness centre
  • Watersports centre (fee)
  • Gift shop
  • Beauty salon
  • Car rental
  • Business centre w/meeting rooms (fee)
  • Marina Ixtapa Golf Course nearby
Hotel Rooms include:
  • 1 king or 2 double beds
  • Air-conditioning
  • TV
  • Mini-bar & coffee maker (fee)
  • Full bathroom
  • Balcony w/oceanview
  • Max occupancy 4 persons
Kids Deals - First child 12 years & under stays & eats free when sharing room with 2 adults. Pay airfare & transfers only.

Honeymoon & Anniversary Bonus - Receive a small wedding cake for 2 and bottle of domestic champagne in room upon arrival. Marriage certificate to be presented at check-in.

Wedding Packages - Are available. Please inquire for details and pricing.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Krystal Ixtapa

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Krystal Ixtapa
Blvd Ixtapa, s/n 4 y 4A Zona Hotelera, Ixtapa, Zihuatanejo 40880 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.