Las Brisas Ixtapa
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- What's Included
- All Inclusive Features
Our OpinionWhile the Las Brisas is a great resort it is not your full all inclusive. Your meals and drinks are included but there are no watersports or activities. The food here is excellent and lunch and dinner are all a la carte. This resort is quite large, so be prepared to walk and do some stairs. The rooms are very nice, all with ocean views and big balconies. Be careful to read what is included and not included in your package as you must sign for everything you order and if you sign for something that is not part of your package, you will have to pay at time of check-out.
We've stayed here many times (8 or 9) and have never been disappointed. They've done some upgrades (including replacing the iconic yet ugly purple shag carpeting from the lounge!) since our last stay and it's better than ever. Their attention to detail is always appreciated and the service always top tier. Many of the staff have been working here for years and actually remembered us from previous visits. Having never visited here in October, the end of rainy season, we thought we may get some wet days, but instead got 7 days of great weather. The Las Brisas is always recommended as a beautiful, quiet place to stay!
This is our second time here. We love this place. Quiet not overly commercialized. Still Mexico. All the staff were great. Other reviews have stated they had problems. We did not have one problem and we were here for ten days. You need to understand if you are wanting America, stay in America. This is mexico. Nice people and a nice simple place to visit. We will definitely be back. Thank you Las Brisas and Ixtapa!
As a last minute trip in March 2016 my husband and I decided to stay at Las Brisas. We are so happy that we did. We asked to see rooms before we chose and that is when we realized that each room has an incredible view. We spent only a bit of time in our room as we often went into Zihuatenejo for drinks and meals. That being said, our room was lovely and we didnt even need to have the AC on as there was a breeze (and no bugs) in the evening. The beach was beautiful and quiet alas, the waves made it too rough for my comfort level. My husband who is a strong swimmer and a surfer had a blast playing in the consistent waves. We did not get the all-inclusive package but did enjoy the occasional meal (breakfast at the buffet, room service late night snack and treats by the pool.) The food was decent and yummy. We were surprised that we were charged for the coffee and water in our room, but we did not let it bother it too much. The sunset from our room while sipping tequila was a highlight and we look forward to coming back soon. Thank you for a lovely stay
Great stay!!! We went for 1 week on our honeymoon and the stay was magnificent. Every room has a great view and the private beach is amazing. Don't have to worry about all the people on the beach coming up and trying to sell you something. Would definitely stay again
It kills me to give this resort 3 stars but because it is a nice resort for the price and it has the most beautiful beach I've been to in Ixtapa. This was going to be our new hotel for where we stayed every time we come into Ixtapa for fishing. (Which will now be 3-5 times a year) But because of what happened at the end of our stay, I am not sure that we will stay here again. The ending really put a damper on the remaining hours of our vacation. The beginning of our stay was nice. The hotel was clean, on a gorgeous piece of property, overlooking a nice, private feeling,cove beach. Because of the slow season, there wasn't a lot of food/restaurant options but we were happy with what they offered. When we wanted to go off property, the lady at the concierge service was great and quick to assist us with anything that we needed as far as calling to make reservations for dinner, a massage, etc. We had water leaking from our ceiling from rains from a tropical storm that came through, so we had to change rooms, which was not a big deal. (The next room had leaking from the side of the toilet but we were already unpacked again and was not going to move a second time) Because of the last minute tropical storm that came in, we had to cancel our two days of fishing charter (this is the main reason we came to Ixtapa) The only nice day was going to be the day that we were catching a flight back to California at 4:20pm. Luckily our charter boat owner arranged for us to go out super early in the morning so that he could have us back to the docks in time to clean up and catch our flight. HERE IS WHERE THE TROUBLE STARTS: Then night before our last day, we ask the front desk what we should do because we are going to be leaving the resort an checking out at 5:30am for an early fishing trip and since the store at the docks would not be open with sandwiches that early, we would need early breakfast and boxed up lunch and a Taxi for 5:30. They told us that we did not need to pre-order the taxi that they are always there that early and to order at the restaurant that we were going to dinner at and let them know we need it early in the morning. When we went to the restaurant they were confused on what to do so they did not want to have us leave our order. They said that there is 24 hour room service and that we could fill out the form the night before and leave on our door and it will be delivered in the morning. Just to make sure, we asked the girl in the front seating everyone and she agreed with the waiter. Still feeling uneasy because we know there is no way for us to be out on a boat for 7 hours with no food, we stopped back at the front desk and asked a guy named Louis. He told us that we just need to order room service if they didn't take our order in the restaurant and leave it on the door and someone will get pick it up before morning. And again, that we were fine with getting a taxi. There was another lady at the desk with him and she agreed. We go to our room, find the room service card to hang on the door laying on our bed. They had put it there when they did turn down service. Right on the card, it says LEAVE ON DOOR BY 3AM FOR MORNING/24 HOUR FOOD DELIVERY. At about 10:30 pm we hung the filled out card on the door with a 5:10am delivery time and a note attached saying that we needed the food by 5:10am so that we could have breakfast before we left and that our lunch is to be boxed in to-go boxes. That if there were any questions, we would be awake at 4:45 am to please call the room. 4:45 I wake up and the card and note are still hanging on the door. I right away called down to the front desk and the same guy Louis was still working. I told him that no one picked up the card, we had it out way before 3am and that I have a note with special instructions for it to be boxed, etc. Can someone please come right away and get the card and note so that breakfast could be delivered as soon as possible that we needed to leave by 5:30 and we needed time to eat. He said yes, someone will be right up. No one ever came so finally I called 24 hour room service; I told the guy what happened and that we needed the food as soon as possible that we had to leave soon. He then put me on hold for a few minutes and transferred me to someone else. That person sounded asleep and didn't understand anything I was saying to him. So I hang up and with very little time to get ready, I had to run to the front desk and asked Louis what happened to someone coming to my room and that now we had only a short time until we had to leave. He said that he would take my note and order card to them himself and have it made right away. We go down to check out and still no food. They had been calling around for a taxi and couldn't find one despite telling us we did not need to set one up. We are frantic, we are running late now because we are waiting for a taxi, food and then Louis said that our credit card was declined. So we had to call the bank just to find out that it was not declined, it wasn't even run through the machine. It was the hotels machine. Finally they found us a taxi and at 5:40 come running to the car with two bags of food. One bag was a mess and dripping everywhere. We told Louis that since we did not get our food in time to eat in our room and we had already paid for the breakfast package that maybe we shouldn't have to pay for this breakfast. He said no, that we had to pay because we paid for the buffet. I clearly understand the rules but with the morning the hotel just put us through and numerous people not doing their job (the person picking up the room service tags, Louis, etc) maybe they could have waived the breakfast cost. If I would have seen what I was about to find in the bag when I opened it in the taxi, I would have left it for the manager! One bag was filled with our two watermelon juices in to go cups, a smoothie in a to go cup and a fruit plate. (Remind you, we were supposed to be drinking the juices in the room not in a cab) The juices and smoothie were spilled everywhere and got all inside the fruits. It was a mess, so we had to throw them out. Then by the time we go to the dock it was time to board the boat. The seas were a little choppy and there was no way that we were going to be able to eat and keep down our food. So basically all of the breakfast went in the garbage. It was cold and the eggs were all runny and leaking all over the bread in the sandwich. So all we had was 1 sandwich that we shared for later for lunch. 7 hours out fishing with one sandwich to share because a couple people didn't do their jobs. And then the kicker of it all, they still charged us for the mess they handed us over in the morning. I sure hope the management takes a look at this because what would have been a 5 star rating and many return visits to the hotel just got downgraded because a nice vacation turned stressful and upsetting because of a couple people not doing their job and not fixing the problem!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast and a la carte lunch & dinner (lobster, shrimp and fine cut meats are extra)
- Room service available for breakfast
- Unlimited Domestic beer & drinks from 11am-11pm and during meals
- 416 rooms in one 12-storey building overlooking a private beach
- 1 Buffet restaurant
- 4 a la carte restaurants: Italian, Mexican, Seafood and International, (dress code & reservations required)
- Las Brisas Restaurant for dinner (fee)
- 4 bars
- 4 pools
- Children's pool
- 4 tennis courts
- Gift shop
- Beauty salon
- Meeting facilities
- Golf nearby
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Mini-bar (fee)
- Coffee/tea maker (fee)
- In-room safe
- Full bathroom
- Terrace with hammock
- Max occupancy 3 adults or 2 adults & 2 kids
For the Kids - Kids 5-10 can enjoy supervised Kids' Club.
Honeymoon Bonus - Receive a bottle of sparkling wine. Request at time of booking.
Golf Bonus - Receive 20% of green fees at Palma Real Golf Course, a 5 minute drive from the hotel. Transportation to/from the course not included.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Las Brisas IxtapaIxtapa,Mexico
- Hotel Contacts
- Extra Info
Playa Vista Hermosa S/N, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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