Park Royal Ixtapa

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
The Park Royal Ixtapa hotel is recently renovated and located on an unforgettable beach area called Bahia Del Palmar beach, where the waters of the Pacific Ocean, and the magnificent sunsets contribute to a wonderful vacation experience.
Location: Beachfront, 20 min from the Airport, 7 min to the town, Zihuatanejo.

tripadvisor Traveler Reviews
  • Thompson78_12 : San Diego, California
No customer service ettiquette

If you are looking for family friendly, THIS is your hotel. But if you are looking for relaxation, DON'T come here. Food variety is ehhh, Royal reps need to be schooled on customer service ettiquette. Some are very rude, which was my experience.

  • Myriam9619 : Mexico City, Mexico

Love the atention they have from the moment you walk through that door.Fell in love with the french restaurant.The activities were very fun, except for the ballon war it was fun but it looked like the game was sold.

  • Jane S : Vancouver, British Columbia, Canada
Great staff!

They have done renovations to the main lobby but the rest of the hotel is very tired! The pool is in pretty rough shape, lots of missing tiles. The food is good but not much variety of restaurants. The staff are great and the best part of the resort.

  • Robert S : Calgary, Canada
very dissappointed travellers

Do not waste your time using the Park Royal in Ixtapa. The poorest service I have ever encountered. you had to get your own stuff when you sat at the pool or the beach, and they did not always have what you wanted at the bar (like diet coke) and you had to travel to the restaurant and other places to find some. No bottled water. The buffet at supper time was cold. It was unfortunate because the people that worked there tried their best but the hotel had cut staff to the point it affected service. I will not stay there again.

  • marcoU3037VE : Queretaro, Mexico
It can be improve more, I'm not coming back though

All Inclusive is comfortable but they serve poor quality beverages and food is no the best. The Italian restaurant is really good. They offered me very insistently in buying a membership for getting a better price product name is "vacations for life", I denied of course, I got angry when I realized they have 'better' rooms when you have the membership it means the public will always get a poor and old room. During night they perform a live music show and a there's a bar near by the lobby but when it finishes, you will not get any more beverages unless you go to the place near to the beach where there's a party going on for younger people.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch, and dinner daily
  • A la carte lunch and dinner
  • Snack bar offering hot dogs, grilled hamburgers, pizza, chips and nachos
  • Domestic, imported and some selected brand drinks (11am-12am)
  • Non-motorized watersports
  • Safety deposit box at reception
  • Daily activities program
  • Entertainment program

  • 275 rooms in a 14 storey building
  • 1 buffet restaurant
  • 2 a la carte restaurants (dress code & reservations required)
  • Snack bar
  • 3 bars
  • Large swimming pool with island for sunbathing, includes swim-up bar
  • Fitness facilities
  • Shops (fee)
  • Conference facilities
  • Business centre (fee)
  • Beauty salon (fee)
  • Medical facilities (fee)
  • 2 golf courses nearby
Ocean View Rooms include:
  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • Coffee/tea maker
  • Hairdryer
  • Max occupancy 4, no more than 3 adults
Kids Deal - Kids 3 and under Stay, Play and Eat Free when sharing with 2 adults. Just pay airfare! Kids 4-12 pay a special child price. Please inquire for more details.

For the Kids - Kids Club (open 10am-2pm & 3pm-6pm).

Honeymooners Bonus - Honeymooners receive a complimentary room upgrade, subject to availability, fruit basket, t-shirts, and in-room decorations. Request at time of booking. Proof of marriage required upon check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Park Royal Ixtapa

  • Hotel Contacts
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Park Royal Ixtapa
Blvd. Ixtapa Lote No. 5-A Zona Hotelera, Ixtapa, Zihuatanejo 40880 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.