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Note: Our office and phone lines will be closed for the Victoria Day holiday on Monday, May 22. Online booking for vacation packages is available anytime.

Park Royal Ixtapa

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
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The Park Royal Ixtapa hotel isrecently renovated and located on an unforgettable beach area called Bahia Del Palmar beach, where the waters of the Pacific Ocean, and the magnificent sunsets contribute to a wonderful vacation experience.
Location: Beachfront, 20 min from the Airport, 7 min to the town, Zihuatanejo.

tripadvisor Traveler Reviews
  • howardedwinh : Hartington

This was our first time in Ixtapa and we were very impressed. The resort and room was very clean food was good. Pool was nice. Ocean was a little too rough to swim in every day but we did manage to get in. We had a great time, close to downtown and shopping and casino if desired. The staff were very helpful and nice. Will return in the fall.

  • ka_bonieux : Montreal, Quebec
Good value hotel

We had a pleasant stay at Park Royal in Ixtapa, even if he had a few hickups at the beginning of our trip (not the room we booked, toilet leaking, too much solicitation upon arrival). Fortunately, the toilet was fixed two days later without us asking. Our room is pretty austere and the beds were not the most comfy, but the outside installations are number 1 and extremely clean. We loved the bars' staff, especially Marcos, Omar and Angel :). The pool is nice and the beach is perfect (even though the break was too intense for us to swim). Overall, this was a very nice trip and we would recommend Park Royal!

  • Sandy C : Red Deer, Canada
Park Royal Stay

Spent 6 days in middle of 14 day vacation with severe diarrhea. Food handling unsafe and unhealthy. Only hot food was at Italian restaurant and the soups at the buffets. Steam tables do not keep the food adequately hot. Pool and beach drink servers are often scarce. Bars open not until 11am so no place to get even water or juice until then. Beach bar closes 6pm. Bridge over the pool in terrible condition...........needs to be replaced....appears very unsafe. Need some umbrellas around pool chairs - out in the hot sun and shady areas often taken. Chairs on beach uncomfortable.....need some pads; also some upright chairs and small tables. Lounge- disco plays loud music until sleep until they close. Entertainment mediocre.....karaoke every other nite. Hotel did a promo camera shoot for 3 days...pool out of bounds one morning until 11am and shut down part of beach as well. Pool deck dangerous........slippery to walk on. Have seen these problems noted by others on tripadvisor . Hopefully the hotel will make some changes........It could be a lot better vacation destination.

  • JerriandTrevor : Edmonton, Canada
great resort

if you are a resort type person/family this is a great place to visit. lots for the family to do. the swimming is a bit rough in the ocean as the waves are a bit big and there seems to always be undertow. be careful with the kids. for a great beach to visit with the kids is in the town of Zihuatanejo. the bay there has a very calm setting for all to play in. the showers were not the greatest but they did the job. the food was amazing, all inclusive bar was great, hotel activities were fun to watch and join.

  • Pamela M :
SWon't go back again

Beach was nice, service good...pretty much like everywhere in Mexico. Food was bad.... Very little variety, cold. Don't eat at the snack bar at pool..mystery meat hamburger-awful. Chicken meals were basically bones with chicken on them. Had the same presentation of tilapia every meal. One night had a dish called beef but actually it was liver. Pork was same basic thing every time. Salads and pasta were the best things to eat. Italian restaurant was pretty good. Pool was overrun by screaming kids, mostly Mexicans. Must have been their spring break. Staff did not speak English well so was hard to communicate. Room had safe. No refrigerator, no coffee pot. Only one 2-prong electrical outlet in the bathroom and one 3-prong by the TV, so bring along a power strip if you have to charge any electronics. At least it was clean. Had 2 shower curtain rings missing. Guess they can't afford to replace them. Had the cheapest hardware for knobs on dresser drawers & louvered doors. Were hard to grab & one came off the screw. Not the place for early sleepers. Band plays in open-air lobby from 8-9PM and 10-11PM. Can hear throughout hotel. We were just a couple floors right above-really noisy. The disco was open -air as well and was open 9PM-2AM so you have to keep your sliding door closed and AC running to block the noise, but can still hear the bass. Not good for light sleepers, which I am. Drinks were low-end alcohol & beer was Tecate & Indio which were pretty tasteless. Won't be returning to this place.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch, and dinner daily
  • A la carte lunch and dinner
  • Snack bar offering hot dogs, grilled hamburgers, pizza, chips and nachos
  • Domestic, imported and some selected brand drinks (11am-12am)
  • Non-motorized watersports
  • Safety deposit box at reception
  • Daily activities program
  • Entertainment program

  • 275 rooms in a 14 storey building
  • 1 buffet restaurant
  • 2 a la carte restaurants (dress code & reservations required)
  • Snack bar
  • 3 bars
  • Large swimming pool with island for sunbathing, includes swim-up bar
  • Fitness facilities
  • Shops (fee)
  • Conference facilities
  • Business centre (fee)
  • Beauty salon (fee)
  • Medical facilities (fee)
  • 2 golf courses nearby
Ocean View Rooms include:
  • 1 king or 2 double beds
  • Air-conditioning
  • Satellite TV
  • Coffee/tea maker
  • Hairdryer
  • Max occupancy 4, no more than 3 adults
Kids Deal - Kids 3 and under Stay, Play and Eat Free when sharing with 2 adults. Just pay airfare! Kids 4-12 pay a special child price. Please inquire for more details.

For the Kids - Kids Club (open 10am-2pm & 3pm-6pm).

Honeymooners Bonus - Honeymooners receive a complimentary room upgrade, subject to availability, fruit basket, t-shirts, and in-room decorations. Request at time of booking. Proof of marriage required upon check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Park Royal Ixtapa

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Park Royal Ixtapa
Blvd. Ixtapa Lote No. 5-A Zona Hotelera, Ixtapa, Zihuatanejo 40880 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.