Park Royal Ixtapa
- What's Included
- All Inclusive Features
Check in was easy and quick, the food was good, enjoyed the theme nights at the buffet. The pool service was fantastic and a great view from the room. The flowers on the bed with the romance package was a nice touchčśÇ
stayed 14 days full of sunshine and great food!!! Lots of Mexicans and not too many gringos which we like to see... We have been coming for many years and are always impressed that many of the staff are the same year to year.
This hotel amenities need some improvements, he lobby was extremely hot and no air conditioning, and not even ceiling fans. Food was average, but I have to say that the staff went out of their way to make changes for us, everyone was super nice, polite, caring, respectful and wiling to help. The room was very nice, clean and well kept. Music was very loud every night until late hours. They also had young kids running , crying and yelling in the early morning and at night. The grounds are nice , entertainment was poor, the young entertainers tried their best, but they need more motivation. Location is good . Local transportation is good. <
Overall the stay was good, although I wouldn't go so far as 'very good'. The foodGood: Food initially was promising on the Sunday lunch we arrived, lots of options and meat well-prepared. Bad: We left on the Thursday where overall there was a decline in quality offerings throughout the week.Unfortunately we could not try the Italian Restaurant which seems to have high praise but does not accept kids under 10. There seems to be a kids club but only caters until 5/6pm.In the room: Good: I had read a common complaint is that the beds are too hard for most, and its true they are quite firm but I and my family was quite comfortable the entire stay. Room service was good and kept everything in order.Bad: We had at least 2 full days of no power/electricity in the room which I though was quite unusual and inconvenient. Is this a common thing?We were on the 22nd floor of the hotel ( lowest is 10) and although away from any possible lobby night time entertainment noise, this also meant our wifi options were none to painfully slow, this definitely needs attention for those higher up. Pools/Beach:Good: Kiddies pool area, Close Beach.Bad: Pool temperature was far too warm during the day when ideally everyone would love to cool off from the blazing sun. The entire pool is one depth, up to your shoulders standing, would be great to have a deep area as well.Unless a majority of the bad things are addressed I cannot see myself staying at Park Royal again.
Second time was different than the first. It's a family place. Keep that in mind. Visiting in the winter is more quiet, but summertime is packed. Beautiful beaches and weather. Plenty of shopping and excursions to fill your time. Plenty of bars, but the buffets were so-so. The Italian restaurant was delicious
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch, and dinner daily
- A la carte lunch and dinner
- Snack bar offering hot dogs, grilled hamburgers, pizza, chips and nachos
- Domestic, imported and some selected brand drinks (11am-12am)
- Non-motorized watersports
- Safety deposit box at reception
- Daily activities program
- Entertainment program
- 275 rooms in a 14 storey building
- 1 buffet restaurant
- 2 a la carte restaurants (dress code & reservations required)
- Snack bar
- 3 bars
- Large swimming pool with island for sunbathing, includes swim-up bar
- Fitness facilities
- Shops (fee)
- Conference facilities
- Business centre (fee)
- Beauty salon (fee)
- Medical facilities (fee)
- 2 golf courses nearby
- 1 king or 2 double beds
- Satellite TV
- Coffee/tea maker
- Max occupancy 4, no more than 3 adults
For the Kids - Kids Club (open 10am-2pm & 3pm-6pm).
Resort Location Map
Park Royal IxtapaIxtapa,Mexico
- Hotel Contacts
- Extra Info
Blvd. Ixtapa Lote No. 5-A Zona Hotelera, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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