Sunscape Dorado Pacifico
- What's Included
- All Inclusive Features
We had no air conditioning!!!! Temperature was 29 celcius degrees and AC was not working. Hotel was full so they could not change us to another room. They came three different times to "fix" it without any solution. We left hotel the whole day and when we were coming back at 4 pm it was not clean and still super hot!!! Shows are too loud until 10:30 pm which it was disturbing when you have small kids. I do not recommend this hotel at all.
A very clean hotel in a nice, safe area. Beach is great for long walks. Nice little shopping area across the street, safe for tourists. Grocery store is inexpensive for coffee and tequila. About a 10 minute walk from a very large souvenir market, everything you could ever want to buy.Rooms were nice and clean, had an Ocean View room with a private balcony. Great for watching the fishing boats coming to shore at dawn.Only 2 downsides worth your consideration:#1: Salesmen in the lobby are VERY pushy about getting you to attend a vacation club presentation. Just say no and mean it!#2: Senor Frog's across the street is VERY loud until about 6 a.m. on weekends, so if you're a light sleeper this could be an issue.Overall, I would recommend this hotel for its great value and safety.
We had the most amazing time at this resort! My new husband and I had never been to Ixtapa, but we knew we wanted to get married somewhere new to both of us. We chose Sunscape Dorado and we couldn't be more happy with the decision!! Having been a bridesmaid many times, I know how stressful weddings can be- feel everyone...not ours!!We started planning our wedding almost a year ahead of time. During that time, our coordinator changed a couple times; but they were all amazing. Erika was our final coordinator and she was so accommodating, organized and professional! She kept in constant, quick communication with me both via email and phone. She helped us make sure everything was organized and in writing. This is NOT a cookie cutter style of destination wedding resort- you don't pick from pictures and limited options...I sent pictures to Erika of things that we liked and she made it happen- plus so much more. She was present for our wedding and other planned events and made she everything went perfectly smooth! I keep replaying the weekend in my head and can't imagine anything I would have wanted differently!The resort was also great, in general. Definitely upgrade to the sun club option- so worth it! We had 40 guests and everyone had a great time!!
This resort was perfect for us. There were 43 of us and it was big enough that we were not falling over one another and had some individual time, but small enough that we had no trouble finding one another. Our room was great - full ocean view was beautiful and Cecelia did a great job with the housekeeping! We were close to Zihuat and were able to take the bus or taxi but just right across the street were some interesting shops and local life as well. In addition to Cecelia, there were a number of outstanding individuals who were very attentive. Mario checked every single day to see if there was something we needed. He is enthusiastic about his job and very friendly. He stopped to chat 2-3 times a day just checking to see if everything was okay or if there was something we needed. He greeted and sent off most members of our group even though we arrived and left at a number of different times throughout the week. We could have done without the "90 minute" Loyalty Presentation - it was much longer than that and clearly wasn't for us. Perhaps for others, though... Raymundo is an awesome bartender! Always friendly and whether it was just us as a couple or if it was the entire wedding group, he was always chatting while serving everyone quickly with exactly what they wanted - even took special orders. Jose Luis worked with Raymundo as well and we SO enjoyed him as well! Lots of kudos from the wedding guests on the service during the reception :) Carlos, Simon and Antonio - What a GREAT team at the pool! Carlos and Simon would make whatever you wanted - even if you didn't know what that was - tried a few new drinks and they were always delicious. Would even cater to my "very little" alcohol requests! And Antonio was like the Energizer Bunny - always catering to everyone's needs around the pool and as soon as he saw us walk up he would just nod and point, and before long we had been served! We utilized the Sun Club - would HIGHLY recommend the little bit extra to get the Sun Club if you are at this resort - and Isidro was a fabulous true gentleman in the club room! We used a table the very first day to do a little wedding prep and he made sure we had plenty of room - even rearranging the decor to accommodate us. Throughout the trip Isidro was always friendly, knowledgeable and even helped us when the key quit working d/t being past our check out time. Alma is a true gem at the front desk - always helpful, friendly and easy to work with whether we were exchanging money, asking a question or looking for recommendations. Bryan manned the front gate - some in our party were smokers and there is no smoking on the resort. However, at the beach and outside the front gate are super close and Bryan was always friendly and smiling on our jaunts to and fro. For wedding planning, I can't say enough about Erika. Upon our return, I talked to others from other resorts who had weddings the same weekend. They could not wait for the event to be over d/t the stress and the work required in the days preceding their big day. Not us! The bride and groom had a few hours one day to finalize all of the last minute details, but virtually everything was done, done well, and done beautifully. Throughout the ceremony and the reception, Erika was on the wall behind the ceremony keeping watch to see that all went well. Any request was instantly accommodated. Several days after the ceremony we noticed a wedding souvenir missing - our own fault - and within 24 hours she had found it and returned it! Some details - don't just stay on the resort - get out and see what's what. There are some wonderful craftsmen in Ixtapa and Zhiuat! Leave a key in the slot in the room if you want your AC to run while you're out - highly recommend this as it is a naturally hot and humid climate. Most of the staff respond to our "thank you" with "It's a pleasure." Some of the folks we met have been there over 20 years and I believe that they really mean that when they say it!
We went to a friend's wedding here and it was wonderful. Wedding was perfect, the stay was great. The bride and groom had a group of 40 and they were able to accommodate everything. Some helpful tips: when you get into your room keep a key in the key holder at all times, even when you are not in the room to keep the a/c on, also turn the a/c all the way down and on "high fan", it gets rather toasty in the rooms.Get the upgraded package (Sun Club) that gives you access to the lounge or you cannot get an alcoholic drink until 11 am (may not be important to some, but hey I am on vacation).The swim up bar has the most amazing bar tenders (HUGE SHOUT OUT to Simon and Carlos). They made our stay amazing and really made our whole experience. Take the public bus into town (12 pesos each way) and explore around. The Central Market was a lot of fun.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Meals and snacks
- All drinks (premium international and domestic brand beverage)
- Food and snacks available 24 hours a day
- Explorer's Kids Club (3 - 12 yrs)
- Core Zone Teen Club (13 - 17 yrs)
- Daily Activities
- Evening entertainment
- 285 rooms in one 11-storey building
- 1 buffet restaurant
- 4 a la carte restaurants (Italian, Grill, Mexican, Asian)
- Snack bar
- Room service (fee)
- 4 bars including swim-up bar
- 1 pool with waterslides
- Children's pool
- Tennis courts
- Gift shop
- Wireless internet in lobby
- Safety deposit facilities at reception (fee)
- Massage service (fee)
- Motorized water sports (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- Coffee/tea maker
- iPod / MP3 docking station
- Wireless Internet (fee)
- Full bathroom
- Balcony or terrace with ocean view
- Max occupancy 3 adults or 2 adults and 2 children
For the Kids - Explorer's Kids Club for ages 3 - 12 yrs. Core Zone Teen Club for ages 13 - 17 yrs. Babysitting service available (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sunscape Dorado PacificoIxtapa,Mexico
- Hotel Contacts
- Extra Info
Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.