Sunscape Dorado Pacifico
- What's Included
- All Inclusive Features
Recently stayed at this all inclusive resort and had a great stay. staff is friendly, welcoming, and very attentive; I recommend that you hang out at Manitee's bar located at the pool and ask for Simon or Angel, they are great! Room's are comfortable and clean, hotel grounds are well kept. Good environment for all and very family friendly. I would definitely recommend to all.
Minor Cons just to help improve resort NOT to criticize: facility could use some minor upgrades such as repainting pool and retiling the pool to match room And resort upgrades. Would be cool if a couple more bridges were made for some Shade time to avoid crowding. redoing mirrors in room bathrooms to go with upgrades and facets in lobby bathroom to match throughout facility. need baby changing station in all restrooms or designated changing facilities throughout resort. At least 1 stall per restroom with changing station would be nice or designated family restroom and air conditioned nursing station to avoid returning to the room. New refrigerators are a must, especially to keep Babies milk cold For night time bottle. Need air conditioning in windows restaurant, too humid and gets uncomfortable to eat in heat. Need Way more fans in out door patio and restaurant for comfort.Wooden deck at barefoot grill must be repaired to avoid injury, but very nice atmosphere and nice Beach views.Need more staff to monitor slide. Maybe lifeguard at top of slide guiding kids to go to prevent injuries. Add An umbrella and chair at the top of slide for employee. Still have other lifeguard at the bottom guiding people to move out of the way. Reinforce how to slide down to avoid injuries. Saw at least 5 accidents , One bloody.Bathrooms, pathways and elevators need someone to constantly dry paths to avoid injuries. My dad fell and I almost fell several times. Towel situation, designate staff to remove towels that look wet and used from seats more frequently, IF personal belongings are not Present. Rule is every 60min , but not followed. They come to empty towel bins a few times. Staff should not allow people to push chairs to edge of pool because it blocks paths. Need to be a little more strict with that. Misters throughout resort would be cool to beat the heat when out of the pool. Pros!!Fabulous staff , very polite and attentive! Always clearing plates quickly. Kids explorer club: fun kid activities. Kids loved afternoon hands on activities scheduled daily. Staff is awesome! They sang to my daughter for her birthday on a whim! Thank you for making her feel special. Area has cute playground for the kids and a climbing wall. Pool bartender staff was quick and awesome! They would remember everything and already knew what you wanted before you asked! Location is beyond fabulous!!! Awesome views, very worth any upgrade fee. 20minute drive from the airport. Most activities are 15-20min way.Shows are cute, kids loved them andNever wanted to miss. Not broadway , but entertaining, some funny,and somewhat professional. Food was themed daily. Some food could use more seasoning, BUT overall youCould find something for everyone. Resort has a tons of seating surrounding pool Area and on the beach.Aside from injuries, the slide was a hit! Our Kids Could not get enough!!! Wish they had a water area where water squirts down and up like at Disneyland bugs land . Like a little splash zone for little ones. Baby pool Was awesome!!! Could not get daughter out of there. Rooms are beautifully remodeled . Very nice and comfortable. Thank you for an awesome experience my kids will never forget! Love your staff, very high quality workers. Love resort!!! Hope con list helps with making your location even better!!!! Cons were not meant to knock the resort , just to assist on suggestions from a travelers perspective.
This hotel is really nice, the service, the people, the enviroment, and the Beach, are wonderfull.The location is vera nice, and the food is so good too. The service at the bar barracuda, is so good, and there is a lot of kind of diferent drinks. The barman juan is really friendly and nice.I hope to come back, soon. Thank you forma everything.
We absolutely loved this resort! The people were so friendly and attentive. Simon, our pool bartender and Silviano, barracuda bartender were so amazing! We were always greeted with smiles and were given excellent service every time. Guadalupe, our housekeeper kept our rooms clean and stocked with new towels and toiletries. She was very attentive and always asked if we needed anything. The waiters and waitresses made sure we always had our drinks filled and always cleared our plates right away. We will definitely be back. Thank you for making our family vacation a success!
** This should have been posted in January. I didn't realize until today that it never actually posted ** We had the opportunity to stay in paradise. Staying at the the Sunscape Dorado was an amazing experience. Prior to our arrival - My wife wanted to surprise me for my birthday and I wanted to surprise her with something special for our 5 year anniversary (early since we wouldn't be able to travel on the actual date) we both called in advance to try and set things up. Ironically we were both trying to do similar things (sunset dinner and room champagne and decoration), but they worked it out so that both of us were able to pull off our surprises and neither got in the way of the other. Welcome - The entire experience begins with our welcome. A friend picked us up from the airport and immediately upon arrival we were greeted by Freddy and team. They took our bags away and whisked us over to the Sun Club (we paid for the Sun Club experience) to check in. As we sat we were brought a refreshing glass of champagne and we were checked in and given a quick overview of our upcoming experience. We were then escorted to meet our personal concierge Mayra (during which time we came across a sign congratulating us on our anniversary. Mayra was responsible for making sure our entire experience was blessed and she didn't let us down. We were given a tour of the facility and then were shown our room. We entered our room to find an incredible display of rose petals, roses, champagne, a small birthday cake and anniversary themed chocolate covered strawberries. There was also an anniversary banner on our door and a beautiful sign on our bed that said "Thank You For Another Year of Love." You couldn't ask for a better welcoming. Room (Honeymoon Suite 20th floor)- The room was very nice with a king size bed, refrigerator, day bed, flat screen television, breakfast nook, bathroom with large shower, and TWO balconies with amazing views of the beach, ocean, and gorgeous nightly sunsets. The refrigerator was stocked with Coronas, Soda, Mineral and regular bottled water. We don't really care for Coronas so those remained the whole time, but they kept us stocked on water. There was a safe in the closet and plenty of room for clothes throughout the room. The bathroom was stocked with large sized toiletries and the shower was very pleasant. The bed was firm and comfortable, but the pillows were a little too firm. The balcony had two wicker style chairs and a small table. It isn't a Ritz Carlton, but it definitely is a strong 3 star set up with a 10 star location. Some reviews we read previously mentioned the loud music into the night, but we only experienced it on our last night (until around 5 AM). The other nights were peaceful with the calming sound of waves crashing on the shore. Dining - Dining is what we would consider the resorts weak spot. A lot of reviews complimented the breakfast buffet, but we definitely weren't impressed. We stuck to the omelette bar and a few smaller items. In all fairness we don't eat pork so we had limited options (they put bacon or ham in everything which I know a lot of you may like). The coffee was pretty bad at the buffet and the juices were okay. We went to the buffet for dinner one night and also found the food mediocre at best. We would classify the buffet as our least favorite dining experience (although the service was good as was the patio ambiance). The Tamarindo was decent, but with very limited options. Most of our meals (lunch and dinner) were at the Bluewater (The Ceviche Acalpulco was amazing) and the Italian (sorry I can't recall the name) restaurant. The Italian Restaurant requires you to dress up a little, but it is a first class experience. Great service, delicious food, impeccable service and a great view. It's a diamond in what we somewhat consider the dining rough. We definitely recommend eating there on several occasions so bring shoes and pants. The Sunset dinner was a challenge as there was a communication barrier and they kept bringing us meals that were covered in pork or beef (the only meat we eat is seafood) so the food itself was disappointing, but the rest of the experience was magical. It is where we met our favorite server Anibal who made us the best Spanish coffee imaginable. It was a bit windy, but he kept trying to make sure we could see the entire experience (we won't ruin it for you). He was by far our favorite server and we sought him out whenever we went to dinner. That being said their entire wait staff was great. Very attentive, professional, experienced, and quick to respond. On our last afternoon there I called the dining manager over to compliment him on his team's service. It was the best we have experienced during any of our travel. Beach - The beach is well maintained and there are numerous palapas on the sand. We didn't take advantage of them so we can't share our experience, but they looked very nice. The water was warm with close to shore breaking waves. Many previous reviews talk about the strong rip currents and waves. We are from Southern California so the waves were tiny compared to what we are used to, but the current is strong. There were hundreds of people in the water within our view and we didn't see any problems, but if you can't swim I would definitely stay close to the shore. It's a Pacific Coast beach so don't expect clear blue water, but it was nicer than a lot of our beaches. There are sporadic vendors on the beach, but they don't really bother you. They may ask you once, but they don't pester you. Our favorite thing to do on the beach was visit the massage tent (#21) for daily 200 peso massages (approx $20 USD at time of writing). While they weren't the big spa experience, the girls actually did a very good job. I loved Ruby, she actually delivered one of the best massages I have ever had. My wife liked the ladies that took care of her as well. Caveat though, this isn't your normal experience. There are about 10 different beds in a small 100 sq ft or so room, but it is right next to the beach and when you close your eyes you get lost as to where you actually are listening to the waves. Just don't be one of those loud groups that come blasting in and ruin the experience for everyone. Think of it as an old school library. Whisper if you have to, otherwise shut up. Pool - The pool was very nice, but chairs are crowded. We would suggest you get down there early to secure a spot. We never had a problem finding a great spot and people are pretty respectful of your things if you step away. If you are a non smoker you might be disappointed. There are a lot of smokers by the pool and we tried our best to find spots away from them. This is one of those things they could improve with more clearly defined smoking areas. We had a personal concierge Fernando who took very good care of us when we could find him, but all of the servers do a great job. If you like to float I would suggest you bring your own smaller float. They have maybe 4-5 and they go quick. There is a swim up adult bar and a fun water slide for the kids (which we took advantage of a few times for fun). The entertainment was fun, ESPECIALLY THE FOAM PARTY. Every day they had a different theme and for the little bit that they were working with they did a great job. Their alcohol selection is so so, but you can definitely enjoy A LOT of refreshments. We understand they only do the foam party once a month, but that is something they should do every week as we had a blast during it. The crowd was mainly 40+ years old, but they know how to party without the drama and they are great to converse with. Of course there are younger groups as well.Massages- The couples massage was INCREDIBLE. We started with the hydrotherapy, which was some what tortuous, but it completely enhanced the massage. Their facility was every bit of what we would see in a fancy Palm Springs resort. Completely relaxing and romantic. We enjoyed it so much at the end we booked for the same massage the following day. Overall we were nothing but impressed and we can't wait to return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Meals and snacks
- All drinks (premium international and domestic brand beverage)
- Food and snacks available 24 hours a day
- Explorer's Kids Club (3 - 12 yrs)
- Core Zone Teen Club (13 - 17 yrs)
- Daily Activities
- Evening entertainment
- 285 rooms in one 11-storey building
- 1 buffet restaurant
- 4 a la carte restaurants (Italian, Grill, Mexican, Asian)
- Snack bar
- Room service (fee)
- 4 bars including swim-up bar
- 1 pool with waterslides
- Children's pool
- Tennis courts
- Gift shop
- Wireless internet in lobby
- Safety deposit facilities at reception (fee)
- Massage service (fee)
- Motorized water sports (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- Coffee/tea maker
- iPod / MP3 docking station
- Wireless Internet (fee)
- Full bathroom
- Balcony or terrace with ocean view
- Max occupancy 3 adults or 2 adults and 2 children
For the Kids - Explorer's Kids Club for ages 3 - 12 yrs. Core Zone Teen Club for ages 13 - 17 yrs. Babysitting service available (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sunscape Dorado PacificoIxtapa,Mexico
- Hotel Contacts
- Extra Info
Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.