Sunscape Dorado Pacifico
- What's Included
- All Inclusive Features
Sunscape is a pretty decent place for an all inclusive vacation! Rooms are clean, and include a mini bar with beer soda juice and water each day. Wifi is free in the lobby. Food is best at da Mario (a la carte), worst at bluewater grill. Buffet is small but tasty. Pool is a good size with good service at the pool bar. This place is not a couples resort for sure; extremely family friendly with lots of kids everywhere. Beach is lovely and all the staff were very nice.
lots of Canadians to have fun with. They even have Clamato juice Daily entertainment and activities are well coordinated and can be enjoyed by everyone. The 4 different restaurants offer a variety of good food. The swim up pool bar staff really raise the bar for this resort . Raymondo and Simon excel at their jobs
Stayed at the Sunscape for 10 days April 7-17th for a vacation as a couple. Rooms and amenities: When we arrived our room was ready but not exactly the greatest view. My boyfriend asked for a different room and was told the hotel was completely booked but they would submit our request. The next day he checked and was told that yes if we were able to move right away we could have a different room. The room was awesome, view was fantastic! Rooms are very clean and bright and bed is very comfortable as we had a King bed. The mini bar is stocked daily with bottled water and coronas. One big negative is the chair wars......we had to wake up each day by 7:00am to get a chair and even then some days there were little chairs left to choose from. I know this is not exactly the hotels fault - but I just wish there was a better system or more chairs available. Food - the food is good. The breakfast buffet always had lots of choice and the omelet station was a favourite for us. We ate at the Bluewater grill a couple of times at lunch - the guacamole is amazing! One day the burger was not cooked enough....perhaps it was because it was their busiest day over the Easter holiday weekend. The barefoot grill is easy to go to for something fast during the day. The Coffee bar we frequented several times a day - so glad they have this service!The downside is that there is not a lot of after hours food available - the coffee bar has a few sandwiches. And there is no 24 hour bar. So we would tend to wander into Ixtapa at night to eat and have drinks as there are lots of great food places and bars close by.Staff: I must say the staff is where the Sunscape Dorado excels!! When we checked in - Freddy was there to greet us and helped with our bags - he is very friendly and answered our questions on a few trips we wanted to do in the area. Each day after - he always came up with a big smile and handshake and checked to see that we were doing good.Antonio - at the main buffet restaurant is very attentive and smiling and welcoming each day as we had breakfast. He knew that we wanted coffee with cream and that my b/f likes ketchup - so we rarely had to ask. Simon and Raymond at the Pool Bar.....these guys are AMAZING! They are happy and upbeat, always smiling and making jokes. They make the BEST drinks ever! Ask them to make you anything and they will. They really add to the fun atmosphere in the pool bar. Watching them interact with everyone was a lot of fun! Louis - the Man!! He is fantastic!! We wanted to go on a little adventure off the resort and thought it would be best to have someone with us that knew the area and could interpret for us........we had the best day ever at the Petatlan Fair! Truly a once in a lifetime experience and one we will remember! He is so funny and truly made sure we had a good time as we had so many laughs!Victor - Thank you!! I had a little fall at the end of the day one afternoon and Victor was so good to help us out. He came to check on me the next day as well. Again all the staff are awesome - but the above are the ones that really stood out and made our vacation that much more!The location is fantastic - the beach and sunsets were gorgeous....the waves were pretty high so we were not able to swim in the ocean but Ixtapa Island had great snorkeling and swimming and it is a short bus ride away. Thanks for a great stay!Room 1210 Laurie
The service at this resort was exemplary. We were met at the airport by Enrico, the Air Canada Representative, and driven to the Sunscape in a big bus. During the drive there, Enrico did an excellent commentary about the landmarks along the way. This helped us plan for future trips around the area. We actually felt like celebrities when we arrived. They had a sign that mentioned our anniversary when we entered the lobby, and we were also surprised to find a bottle of wine, and a fruit plate with chocolate covered strawberries in our room. The room was clean and comfortable with a King Bed, and the maid service was very efficient (Thank you Lidia). The resort is kept very clean, and it was only a short walk to the bus stop and local shops. As far as the restaurants were concerned, we were most impressed with the Mexican Restaurant, the Italian restaurant was also nice, and the buffet was best for breakfast. The service in the Seafood Restaurant was very good and the view was wonderful, but the food was disappointing.
This is my fourth time to Ixtapa and second to Sunscape. I have stayed at the Tesoro as well as the Barceló. Sunscape has offered the best service in all areas. The beach, bar, and restaurant services are particularly sensational. We preferred to eat at Blue Water most lunch times, as the atmosphere was so relaxing - and they made tasty gin and tonics. Octavio, Juan, and Aidelene always gave us excellent services. Eating awesome chips and salsa, overlooking the ocean, drinking g & t's - can't get much better than that. The buffet experience was always a highlight. We extend our sincere thanks to our waiters Benito, Saul, Francesco, Antonio, Vicente, Sandra. Always prompt & friendly. Memorable service quite honestly. We enjoyed pre-dinner drinks in the Rendzevous (spelling?) Bar. Again memorable service thanks to Josue. The beach itself is unbelievable, of course, as it is Ixtapa Beach. Never have I been to a place that has better beach bar service: Ambrosio was our main service during our visit. Always had a smile on his face, even in the mid-thirty degree Celsius weather. Gerovani was another one of our wonderful servers, who actually remembered us from the last time we were there. Our concierge, Fernando, was always there with a friendly greeting and ready to help with whatever. I can't really say enough about these guys.The waves are rough so swimming in the ocean is really not an option but can you can certainly enjoy wave jumping/diving. The pool is awesome - swimming as well as bar service. On the beach say hello to Big Ben. He is a friendly local who offers dependable and safe services in deep sea fishing, horse-back riding, 4 wheelers, and snorkeling. I went on the snorkeling/catamaran day trip he offers and it was a blast! The snorkeling alone was well worth it. I spoke to many people who went deep-sea fishing and all had caught fish - black tuna, marlin, and a few other types I can't remember.Also say hello to Jorge and his family. Jorge runs the wave runner business that is located literally right next to the beach area of the resort. His wife and sons help him run the business on the weekends and on holidays. Jorge is an honest businessman who works hard for his money and would greatly appreciates your business. The wave runners are a blast!The rooms were always clean. A big thank you to our housekeeper:
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Meals and snacks
- All drinks (premium international and domestic brand beverage)
- Food and snacks available 24 hours a day
- Explorer's Kids Club (3 - 12 yrs)
- Core Zone Teen Club (13 - 17 yrs)
- Daily Activities
- Evening entertainment
- 285 rooms in one 11-storey building
- 1 buffet restaurant
- 4 a la carte restaurants (Italian, Grill, Mexican, Asian)
- Snack bar
- Room service (fee)
- 4 bars including swim-up bar
- 1 pool with waterslides
- Children's pool
- Tennis courts
- Gift shop
- Wireless internet in lobby
- Safety deposit facilities at reception (fee)
- Massage service (fee)
- Motorized water sports (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- Coffee/tea maker
- iPod / MP3 docking station
- Wireless Internet (fee)
- Full bathroom
- Balcony or terrace with ocean view
- Max occupancy 3 adults or 2 adults and 2 children
For the Kids - Explorer's Kids Club for ages 3 - 12 yrs. Core Zone Teen Club for ages 13 - 17 yrs. Babysitting service available (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sunscape Dorado PacificoIxtapa,Mexico
- Hotel Contacts
- Extra Info
Paseo de Ixtapa s/n Lote 3-A, Ixtapa, Zihuatanejo 40884 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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