- What's Included
- All Inclusive Features
Our OpinionWhile many operators rate this hotel 4 stars, the Tesoro Ixtapa is probably more along the lines of a 3.5 star. This older resort is beach front in the hotel zone and has 1 pool looking over the ocean. It wouldn't be our first choice of hotels in Ixtapa but if the price is attractive its not a bad choice.
Just returned from a 5 day trip at the Tesoro. The front desk staff were very accommodating, friendly and helpful. Baldwin and Cesar were fabulous the whole time we were there, took care of any concerns we had and were happy to do so. Service with a smile will keep us coming back !!!
The staff are very friendly, the hospitality is superb, the room are very clean and the new decor is beautiful and very refreshing. It means a lot to a customer when you are greeted with a warm smile you first entered the property everyone you encountered had a warm smile and welcomed you! The front desk staff (with a special shout out to Baldwin you are the best!) are very helpful, friendly and very organized. Checking in and Checking out was very fast. Our room was very beautiful with all rooms facing the ocean. We only went out to eat once during our stay, because the food at the buffet is superb! We also ate in the ala cart dinning. The dinning Concierges and dinning staff including the ala cart are the best of the best. A special shout out to Gaudelaupe, Miiguel, Fernando, Jose Juan, Oswaldo and Maurice you are the very best!!! The scenery was breath taking everyday. Long walks on the beach to speed walking with fellow vacationers it was a blast. Swimming with the dolphins was the highlight of the vacation.
We rented a 3 bedroom condo for our family vacation through Airbnb. We chose to not purchase the all inclusive meal package. We bought groceries at the commercia Mexicana in Ziwat. The beaches at this resort are amazing. Warm water, nice sand and waves large enough to boogie board or beginner surf. The pool area was nice, and the staff were very friendly. The resort was kept very clean.We went outside the resort for supper. There is a great selection of restaurants within walking distance. There are also pharmacies, liquor stores and a small grocery store close by. The resort was busy (Christmas) majority of the guests were Mexican, so the shows were in Spanish.
Stayed Their for the second time, same as the first.....great place to relax and take a dip in the ocean, all amenities are close by. Downtown Z is just a couple bucks away in the white taxis, food was middle of the scale but you can eat all day long, drink,and relax. People watching is a great pass time to relax on the beach, everyone who works there, were very helpful and friendly. The most beautiful sunsets around. Been to mazatlan and pv. A lot warmer and cleaner in ixtapa. Can't tell you all everything, just got to go there yourselves and enjoy!
I've stayed at the Tesoro about 12 times now with a timeshare, and each time this experience seems more and more lackluster. It provides the bare minimums, but nothing further. I didn't personally do the all inclusive package but my brother/sister in law did... for one day. The breakfast and supper were both basically inedible, and what was available at the pool for lunch was cheap American food, so they opted not to pay for the all inclusive. The room got "renovated"- new dresser and TV, a paint job, and new tiles in the bathroom. Unfortunately, in one of our rooms, there were mushrooms growing from the ceiling (they came and pulled them out for us, and were already growing back a couple inches by the time we checked out), and the other bathroom has a shower door that leaks terribly so it floods the bathroom floor every shower. The kitchenette is laughable, with no hot water for the sink, no plug to wash dishes, no cupboards to store anything, and the coffee maker just floods. We actually ended up going to buy our own sponge for the dishes, because the one there was covered in mold. Our screen door on one room never did work (would've been nice to have with a small child), and the other one didn't have a screen at all. Upon our many trips to the front desk to get a few of these things fixed, the staff was nice enough (they've been there for years), but we never did get offered any type of upgrade/room change/compensation or anything of that sort- some of the things got fixed, some didn't. Coffee maker never did, the screen never did, leaky shower didn't, etc. The childrens activities are non-existent now, and the general age of guests staying there is between 60 and 70, except on the weekends when the Mexican families come to stay. On the weekends, it's unbelievably busy, impossible to get a chair by the pool, and so loud with the amount of people crammed in there, that we made plans to specifically go elsewhere, especially on Saturdays. Overall, the rooms are clean enough, although the cleaners don't come at the same time each day, and provide a decent bed and bathroom. The view is nice, but as for activities on site or food, look elsewhere.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals Daily plus snacks
- All Drinks (Domestic beer & cocktails, select International brands)
- 24 Hr self service snack bar
- Daily Activities
- Nightly Entertainment (3 nights a week)
- Water Aerobics
- Air conditioning
- 1 King bed or 2 double bed
- Satellite TV
- Hair dryer
- Safety Deposit Box
- Bathroom with shower only
- Balcony or Terrace
- Max occ. 4 persons
For the Kids - Kids club for ages 4-12.
Wedding Packages - Are available. Please inquire for details.
Resort Location Map
- Hotel Contacts
- Extra Info
Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.