- What's Included
- All Inclusive Features
Our OpinionWhile many operators rate this hotel 4 stars, the Tesoro Ixtapa is probably more along the lines of a 3.5 star. This older resort is beach front in the hotel zone and has 1 pool looking over the ocean. It wouldn't be our first choice of hotels in Ixtapa but if the price is attractive its not a bad choice.
This is my third Ixtapa hotel, my second time at the Tesoro, only thing I can say is meh. ~The drinks included in all inclusive were so so, but getting one is work. You can tip your waiter really well and he'll be loyal for a little bit unless you tip him well frequently. Understand they are understaffed at the pool bar. If you choose to get your own drink watch out because "locals" can and push, cut and allow their family to step in front, this happens at the snack bar as well. ~The room is decent for the age of the hotel, our group did have to ask for toilet paper and wash cloths. The maids are sweet and try really hard, love flowers and towel art. ~The food is unpredictable. The best thing was the French toast that ranged in flavor from plain to cinnamon to orange. They try to mix up the flavors of meat, and do a decent job. If you are a salt and pepper person, you might want to hunt it down yourself. Waiters inside are very attentive, might have something to do with the manager showing up often to inspect and he did, he would scold and point things out when he saw them. ~The hotel did one international night, previously every night was a different culture and very interesting, the must need to save money now... this year it was 70's theme... ~Security is very friendly and will say hello and good evening. ~The internet... it says you have to pay but I wasn't charged, and I needed it for my grad school homework so paying would have been fine. The internet is hit and miss at times but it worked for getting assignments submitted on time.I'm torn, this is my least favorite hotel, but really for what you pay and where you are does it matter?!
It was the second time I've been in this Hotel, the first one was 11 years ago and it was even worse than I remembered it. It had to stay here because I was attending a wedding otherwise I would have never stayed there again.The hotel it’s not that ugly, the rooms are actually plain but OK. But the food is as ugly as it gets: old, flavourless, meat full of fat and unchewable, etc. It couldn’t be any worse than it is. The free beverages are 60% water plus some cheap liquor, including beer. The only good meal I had during my stay was at the wedding the rest were from bad to awful. Also, there is just one pool, which I never swam in because it was 100% full so you wouldn’t be able to swim without touching a stranger. Plus I saw guy SPITTING a phlegm inside the pool (incredibly disgusting). That’s because that’s the type of people that go to this hotel and unless you are ok with that I would recommend you to try a different hotel.I must say that the workers are super nice and friendly but that’s the only positive thing I could say about the Tesoro Ixtapa.
We enjoy the smallness of this resort. You don't get lost in the crowd of tourists and it offers everything you need. Plenty of fresh fruit, good food, custom omelets in the morning, and a nice restaurant for dinner. Becuase it's a smaller place you get to know the staff, who we really enjoyed. And, they helped us with our "Mexican Spanish!" Special shout-out to Mauricio, Oswaldo, and Jose Juan for their cheerful, helpful service in the Meseros Restaurant Meson. And to Fernando who helped us each day in buffet area! Wonderful people! The resort does offer room service in the morning and we also asked for a coffee maker in our room. Very accommodating staff. Just ask, and if they can help, they will. The beach is stunning and the perfect walk for an idle afternoon. And the resort is just across the street from downtown Ixtapa, so it's an easy walk if you want to try some local restaurants or the fabulous gelato spot. Thanks Tesoro for a wonderful time!
this is going to be a short to the point review. The whole area the hotel is in is really wonderful, great shops , vendors, restaurants. lots of things to do nearby, great bike trails, friendly people and a lovely town. The hotel is a bit older, but very clean and the rooms are quite nice. the pool is nice, never a problem getting a chair. lots of locals on the weekend, it made it a little busy in the pool but was a lot of fun. a very nice crowd of familys. hotel staff really are as wonderful as people say, they are very good hosts, excellent service in every way. friendly and helpful. the beach is beautiful, but the water is rough and not the best for swimming. however a 15 peso bus ride will take you to playa linda where there is a perfect beach for swimming at. the only thing i didn't like was the food. from the thursday to saturday it was of very poor quality. my guess it was due to the huge amount of people there for the holiday? but it was just plain not good. breakfast was good. lunch and dinner makes a high-school cafeteria look gourmet. when the crowds left it was similar type food but better quality. there is a seafood menu... if you want to pay. other wise there is pasta with sad sauce, beef slices in sauce, chicken thighs in sauce... veggies in sauce... all over cooked. the meat and cheese tray.. wow. like sliced canned ham and baloney and i kid you not... processed cheese slices. i really feel bad for the staff, they are impeccable. i would not return to this hotel solely based on the poor food. ixtapa / ziahu i would definitely return to.
The Tesoro is an all inclusive located in the cove of Ixtapa although I understand you can choose a non inclusive option. Traveled with my sister. We went at the end of the busy season. Please be aware that this particular resort is catered to Mexican tourists. All of the activities and entertainment are geared towards the Mexican clientele. They had a lot of Spanish karaoke nights but nothing at all for foreign tourists. We did book at a reasonable rate, it was $2100 CAD for 11 days. The staff were not super friendly, just average. The room was average and the food was average. Unless you really, really like hot dogs. The liquor was so cheap we went to a liquor store and made our own drinks. The pool side cantina food was not very good at all. We asked for extra water and the room attendant boy said I had to come up and let him into my room to bring water as he did not have a key. My panties were sitting on the counter by the fridge and he kept touching them as he was putting the water away. Then he told me I should go put them on and shut the door. I'm not even kidding. I said no and we should leave. Super awkward... not to mention on a different night the security guard propositioned my sister. Not very professional at all, as 2 women travellers. On the weekends the pool was chock full of locals and their kids, no pool chairs or beach loungers to be had. Not so relaxing. Next time I learned my lesson I'll go for something more expensive and professional and adult only. The pool had an absolute ton of chemicals in there. There was nothing exciting at al from the poolside animations team either. Ixtapa itself is specifically for tourists, very clean but not much of a nightlife. The elevators are soooooo slooooooow! Don't recommend.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals Daily plus snacks
- All Drinks (Domestic beer & cocktails, select International brands)
- 24 Hr self service snack bar
- Daily Activities
- Nightly Entertainment (3 nights a week)
- Water Aerobics
- Air conditioning
- 1 King bed or 2 double bed
- Satellite TV
- Hair dryer
- Safety Deposit Box
- Bathroom with shower only
- Balcony or Terrace
- Max occ. 4 persons
For the Kids - Kids club for ages 4-12.
Wedding Packages - Are available. Please inquire for details.
Resort Location Map
- Hotel Contacts
- Extra Info
Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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