- What's Included
- All Inclusive Features
Our OpinionWhile many operators rate this hotel 4 stars, the Tesoro Ixtapa is probably more along the lines of a 3.5 star. This older resort is beach front in the hotel zone and has 1 pool looking over the ocean. It wouldn't be our first choice of hotels in Ixtapa but if the price is attractive its not a bad choice.
Our Home Away from Home!Third vacation in a row, spent at Tesoro Ixtapa. Not only is Ixtapa a paradise of a location, but it is safe, relatively quiet, friendly and the vendors are not aggressive. The Tesoro is a very modest resort, but it is clean and comfortable while offering the basic necessities for a relaxing vacation. It is staffed by the friendliest and most caring people. We would like to thank Hugo Bonilla for his ever present information and willingness to help where ever needed. Thanks to Rudolfo, security who's presence made us feel safe; Ginner & Manuel, bell service, who always had some useful information to share with us; Baldwin and all the front desk staff, who saw to our needs in a beautiful, oceanview room; Fernando Espinoza, and Capitan Guadalupe; Dulce Ventura & Irma Nava with their warm smiles; thanks to all the waiters but special thanks to: Omar Apolinio, Andrades Cortes, Luis Mancilla, Fernando Lopez, Gualberto, Fernando, Jorge, Romaro, Oliva, Patzy Escudero, the Al a Carte staff; Osvaldo Garcia Luviano, Mauricio and Jose Juan; to all the bartenders: Toney Sanchez Tapia, Roberto, Manuel, Abram, Bernardo and more; the kitchen staff and cooks, especially Rubi Flores Nava and her helper Luis for the delicious omelettes every morning; the maids and cleaning staff who took such very good care of us. (Apologies to any we may have missed) We will be back again in 2018!
We went for a couples getaway. Room was clean and spacious. Bed made everyday. Food and restaurant service was really good. Pool was full everyday with kids/young ones. Not an issue as the main beach is right there. Location is really good, with a short walk to everything in Ixtapa, use the bus to get around if needed to go farther. Visited March 2016
My wife and I stayed at the Tesoro Ixtapa the first two weeks of February 2017. The Sunwing flight was what was expected for the price. All elbows and knees with no extras, and technical issues with the entertainment system. The good first impression of the Ixtapa/Zihuatanejo area began with our arrival at the airport. Upon landing, we quickly and efficiently moved through the baggage carousel area and security and onto our bus transfer to the hotel. The airport and transfer were seamless (landed at 4pm/arrived at Tesoro at 6pm). Upon arrival at the Tesoro Resort, we were met at the bus by a concierge and our bags were quickly moved into the lobby where our front desk personnel were waiting with our check-in package. The check in process took less than two minutes and we were on our way up to our room. Special thanks to Cesar at the front desk! He was a constant source of information and help, and was always working hard and ready with a smile. We stayed in room 418. It was a pretty standard hotel room with a partial ocean view, comfortable queen sized bed, full sized fridge and a nice bathroom/shower which appeared to be recently renovated. The only issue we faced was the adjoining door shared with our neighbors. They had three small kids, and the youngest was a baby who frequently woke up during the night crying. Although we felt bad for everyone next door, we did need sleep ourselves. After three nights, I approached Cesar at the front desk about a possible room change. With a big smile, he explained there was no vacancies left because of the holiday long weekend that was being celebrated, but he would do his best to improve our situation first thing Tuesday morning. He absolutely did! We were moved to room 7009, a room with a comfortable king sized bed and spectacular views of the ocean! We would request this room again on our next visit. The Tesoro buffet/grill was very good and had a nice variety to choose from at the different meal times each day. The snack bar by the pool served burgers, dogs, pizza, and nachos with lots of toppings. The only a la carte option at Tesoro alternates it's Italian and Mexican menus, but we only had a chance to try the Italian. It was very good. The close proximity to excellent restaurants outside the resort made for unlimited meal choices. What makes the Tesoro food and drinks special is the staff! The hard work and friendly attention we received at all levels of our service was constant. From managers, to front desk, to waiters, to housekeepers, to bartenders, to security personnel, and groundskeepers, we were met with friendly faces and cheerful response! They work hard so we can enjoy ourselves...amazing! On three separate nights during our stay, the staff created a beautifully decorated dining area in the parking area and held a fiesta for approximately 300 with entertainment and special foods, and by 6am the following morning, the area was spotless! The Tesoro also appeared to be the last resort that still has waiter service on the beach. As a result, we never once sat at the pool. The animation staff, led by a young lady named Jesse entertained the people around the pool area and hosted soccer and volleyball on the beach. The beach was the main reason we traveled to Ixtapa, so with the excellent waiter service we received, we spent our time enjoying the sun and sand. (We tipped, but others didn't and still received great service). Prior to booking at Tesoro, we read some negative reviews about the weekend crowds and noise associated with all the Mexican families that visit on their days off. We found the families and children they brought to be a lot of fun and well behaved! If people are bothered by the noise and commotion that always follows fun-loving families they can easily control their situation by choosing to take their excursions or sight-seeing outside the resort on Saturday or Sunday! The resort is located in Mexico...we are the visitors! All our interactions with staff at Tesoro were very positive, but we want to mention a few people that were exceptional: Cesar: front desk. Fernando and Ramon: beach/breakfast waiters. Patzy and Osvaldo: dining room waiters. Thank you for treating us so well, and we hope to return.
Great vacation! First time to Ixtapa and found it surpassed our expectations! The hotel Tesoro was good & the staff amazing! Everyone was so polite and willing to help at anytime. The rooms were updated and cleaning staff did utmost to uplift as you entered with the floral designs on beds and towels! The beach (miles of sandy beach) was wonderful and so accessible with lots of activity to entertain all if you wanted to watch or participate! Bar service was great.
Small resort , clean property and rooms . Beach is nice but rough surf . One bar one restaurant and one ala carte. Spent a lot of time out of the resort , very close to town which was nice . Food was ok , expected a little more considering what we paid .
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals Daily plus snacks
- All Drinks (Domestic beer & cocktails, select International brands)
- 24 Hr self service snack bar
- Daily Activities
- Nightly Entertainment (3 nights a week)
- Water Aerobics
- Air conditioning
- 1 King bed or 2 double bed
- Satellite TV
- Hair dryer
- Safety Deposit Box
- Bathroom with shower only
- Balcony or Terrace
- Max occ. 4 persons
For the Kids - Kids club for ages 4-12.
Wedding Packages - Are available. Please inquire for details.
Resort Location Map
- Hotel Contacts
- Extra Info
Blvd Ixtapa s/n Lote 5, Ixtapa, Zihuatanejo 40880 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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