Riu Santa Fe
- What's Included
- All Inclusive Features
Located alongside the Riu Palace Los Cabos, this resort is excellent for couples, families and singles alike. Not too far from the shopping and nightlife of Cabo San Lucas. The beach in front of the resort stretches right into town, but swimming in the ocean here is limited due to strong ocean currents. However, a swim-able area is just a short walk down the beach towards Cabo San Lucas. As a clean, well maintained resort with great service, the Riu Santa Fe is a definite recommendation. Over the years it has been one of our most popular resorts in Cabo.
Located alongside the exciting Riu Palace Cabos San Lucas, the magnificent Riu Santa Fe is a stunning piece of the Riu Resorts portfolio. The finest details went into creating this extravagant resort, including first rate restaurants, beautiful pool areas and tropical grounds.
Location: Beachfront property, located in the southern Baja California peninsula, 40 km from the airport and 4.5 kms from the town of Cabo San Lucas.
Biggest disappointment I've had at an all inclusive. Grounds, pool and staff were nice, that's where it ends. Everything else is 3rd rate, booze (hope you like Dos XX's), air conditioning in rooms, no elevators for 4 story facilities, food, food schedule, pool bars close at 6, no food til 7am, I'd rather stayed home in 45 Deg weather, there are much better choices when coming to Cabo!
We stayed 6 nights in late October. The positive: 1) The views from the pools are amazing.The negatives:1) When we first checked in we were given a room in building one overlooking what looked to be a abandoned construction lot that smelled of mildew. We went back to the front desk and they moved us to a much better looking room overlooking the inside pool. 2) the beds are unbearable. The.worst.ever. We spent most nights tossing and turning and then would take our pillows and sleep under a palapa in the mornings. The pool loungers were better than the beds. 3) we were on the 2nd floor with no elevators. 44 stairs down and 44 up every time we left the room. 4) old tube tv's with little on. Most people will say "I don't go to Mexico to spend time in my room". Well, when you get sick from the food, you will. 5) it's true, the towels are awful. Like drying off with cardboard. And bring your own soaps and shampoo/conditioner. 6) there are no latches or bolts on the doors for extra security. We were in our room one afternoon without the do not disturb sign on and the mini bar person tapped on the door and immediately barged in. 7) with all the thefts being reported on this site I was very paranoid. I kept our passports in the safe only. 8) the pools have beautiful views but all are lacking in restrooms!!! There are many changing rooms situated around the pools but only ONE bathroom. We all know what that means. Gross. I spent a little time in the pool on the inside of the resort each morning. Couldn't even locate many showers to cool off in. There should be showers near each pool entry and restrooms visible everywhere. 9) the food. The first 2 days were bearable. This morning we stopped in for toast before checking out and literally dry heaved. Just awful. Same stuff every day recycled. My hubby spent our last two days in the room with severe stomach cramps. The milk doesn't taste like milk, coffee doesn't taste like coffee and I refused to eat any meats. If and when I ate it was chips, pasta, toast and eggs. 10) the beds have no blankets!!! Sheet and the gross cover that everyone throws on the floor. There was a blanket in the closet but who knows when it was last used or ever washed. We've travelled to Mexico a lot and actually stayed at the Riu Sante Fe before. This is by far my worst experience. Not sure I would return to Mexico. We tried to change our flight to leave a day early but couldn't. I read many reviews before we stayed. I only wish I'd listened. Spend a bit more money and enjoy your time in Cabo.
The grounds, pools and view of the beach are just beautiful and made everything okay.The food was average, I'm the worlds fussiest eater and I still managed to find something to eat (mainly Nachos and fries!) although nothing was ever delicious. Also there were a lot of flies on the food at the buffet.The TVs need to be updated desperately.Rooms were clean although slightly dated.Staff were friendly.The two biggest issues we had: there were sooo many bugs in our room. Like I understand we are in Mexico, but we always had our door shut and would get covered in mosquito bites every night while sleeping.Also when we went (early October) it felt really quiet at the resort. So I literally cannot fathom why we were in a room facing directly onto the construction going on at the palace. I'm sure the would have been plenty of other rooms. It was bad enough trying to relax by the pool with the noisy construction work but in the room, but we would be woken up at 7am by the noise... the only reason we didn't request to move was because we were only there for 4 nights. This hotel was the last of 6 hotels we had stayed in during our America trip, and we couldn't be bothered packing everything up yet again.Overall we were happy with the place for the very cheap price we paid.
Let me start with the good which is the location, view and pool areas. Housekeeping was also very satisfactory with no issues.Now the not so good. This resort has 7 buildings where guest can stay. 6 of the buildings have no elevators. That's right NO ELEVATORS. Imagine climbing all those stairs and the extensive walking needed at this resort and you had better be in good shape. The RIU Palace right next door is under major construction so get ready for constant construction dust and debris in the air and heavy machinery including jackhammer noise 7 days a week including weekends. I would not recommend to go until after December 2016 when the construction is scheduled to be finished. This is literally about 40 feet from the outdoor steak restaurant and all they have up is a couple of clear screens to help with the dust. Don't plan on listening to music by building 7 pool only machinery sounds As far as the food is concerned it was OK. Just OK. Nothing served hot in any of the restaurants as food is always served warm. The only hot fresh food is served when they grill next to the main pool on some days. Just like grilled meats at home. Just a quick note not to go in the water on the beach as it is not recommended and red flagged, and there is very rough current that can pull you in. There is more but I have said enough to get my point over.Would be happy to help anyone that has questions that I can answer if possible about this RIU Santa Fe Resort.
I don't even want to give this place one star ! Let me start out by saying that the staff are extremely rude and unaccommodating. I have travelled all over Mexico and always had an amazing experience. This place is huge and super spread out so be prepared to walk a lot. All the food is buffet and at dinner you can order off the menu with buffet. If you have any dietary restrictions this is not the place for you. I could barely eat anything and have allergies to dairy and nothing had ingredients listed . Beware of the beach and the people that are trying to sell you excursions. We were sold a fake excursion and they tried to make us pay twice . They will fool you with fake names on the receipt they give you and tell you that person doesn't work there anymore , and they can't help you. We were told we would go snorkeling and go to lovers beach . There was no where to snorkel where they dropped us off . Make sure you go to the designated snorkel area , because lovers beach is basically sand and there is not much to see. The man that took us out in the boat was extremely rude and was wanting us to pay another 40$ usd for the same boat ride and also had overcharged us in the beginning because we never got to go to the snorkeling area. The lovers beach boat ride should only be 10$ usd per person to go , we had paid extra for the snorkel and like I said never got to snorkel. Bring a lot of pesos , you will have a better exchange rate. Also make sure you bring travels of shampoo, conditioner , sunscreen and soap. They had some crappy bar soap and a generic pump in the shower . I'm also used to small travels of toiletries when staying at resorts . My boyfriend got food poisoning from the Italian restaurant. Beware of the food they try to cook it fast so it's super under cooked . He was sick for 2 days and was very scary . They tried to charge him for the one Imodium that they gave him! I was in complete and utter disbelief. They try to charge for every single thing so all inclusive is bare basics. I never write reviews but I had to warn people. I would have rather been home working then be at this resort . It was not a vacation but a horrific experience.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet made to order food stations for breakfast, lunch and dinner daily
- 24 hr snacks
- Specialty restaurants for dinner with reservations
- Domestic & Imported beverages
- In-room mini-bar & liquor dispenser (replenished regularly)
- Sauna and Jacuzzi
- Towels in the pool area
- Pool loungers and sun umbrellas
- Live music & theme shows
- Daily activities for adults (6 days a week)
- Nightly entertainment
- Entrance to disco, drinks included 7 days a week
- Restaurants including Italian, Asian, Mexican (buffet) and Grill Steakhouse (a la carte)
- Bars including Lobby bar
- 2 swimming pools with adjoining Jacuzzi
- 1 children's swimming pools
- Children's playground
- Volleyball court
- Tennis court
- Gift shop
- Internet access (fee)
- WiFi in lobby
- Gym, sauna & Jacuzzi
- Spa with different treatments, beauty salon & massage (fee)
- Ceiling fan
- Satellite TV
- Mini bar & liquor dispenser (replenished regularly)
- In room safe
- Balcony or terrace
- Max. occupancy 3 adults & 1 child or 2 adults & 2 children
- 2 double beds
- Bathroom with tub & shower
- Larger and beautifully decorated
- 2 doubles or 1 king bed
- Small sitting area with sofa
- Full bathroom with hydro-massage tub
- Separate shower and bidet
- Walk-in closet
- Larger balcony or terrace with Ocean view
- Same as Suites
- Balcony with private jacuzzi
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Golf Special - From US$55. Cabo San Lucas Golf at its finest. Challenging 18-hole golf course with expansive fairways in spectacular Cabo San Lucas surroundings at Raven Golf Course. Includes: 18 hole green fee, shared cart, practice golf balls & bottle of water. Local taxes (10%), caddy service, tips and other incidentals are extra. Shuttle service available to & from hotel & golf course (extra charge). For further information about pre-booking tee times call the toll free 1-888-328-8501 from Canada or via email at www.ravengolf.com or locally once you arrive in the destination (first come first served) with a Raven Club agent who is located in the lobby of the Riu Palace Cabo San Lucas. Book & pay locally.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Santa FeLos Cabos,Mexico
- Hotel Contacts
- Extra Info
Camino Viejo a San Jose Cabo San Lucas, Cabo San Lucas 23410 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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