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Riu Santa Fe

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Our Opinion

Located alongside the Riu Palace Los Cabos, this resort is excellent for couples, families and singles alike. Not too far from the shopping and nightlife of Cabo San Lucas. The beach in front of the resort stretches right into town, but swimming in the ocean here is limited due to strong ocean currents. However, a swim-able area is just a short walk down the beach towards Cabo San Lucas. As a clean, well maintained resort with great service, the Riu Santa Fe is a definite recommendation. Over the years it has been one of our most popular resorts in Cabo.


Overview

Located alongside the exciting Riu Palace Cabos San Lucas, the magnificent Riu Santa Fe is a stunning piece of the Riu Resorts portfolio. The finest details went into creating this extravagant resort, including first rate restaurants, beautiful pool areas and tropical grounds.

Location: Beachfront property, located in the southern Baja California peninsula, 40 km from the airport and 4.5 kms from the town of Cabo San Lucas.


tripadvisor Traveler Reviews
  • tonya41590 : Buffalo, New York
Riu Santa Fe- Honest Review!

I was very skeptical after we had booked our trip to the Riu Santa Fe since many of the reviews were very negative. I can honestly say do not believe them. We stayed for the third week in May and it was a perfect vacation. The resort is a big resort, we stayed in building 5 and its perfect since its right in the middle of the resort. The room is okay, nothing special. Everything was clean but it wasn’t the nicest room, only negative was our TV would turn on at 1 am every night.. not sure why lol. The towels are also very rough, just be aware of that. The Resort is beautiful, it’s huge and there is always something going on. The activities are pretty much the same everyday so its easy to remember whats going on. Volleyball games on the beach, contests at the pool and just all around fun. Check in and check out were a breeze. The sun doesn’t get hot until around 10 so its perfect to sleep in, go get breakfast then head to the pool bar for a drink and get a beach chair. You do not need to wake up early to get one, there are so many, unless you want front row of the beach.. Which you really don’t need. The pool bar during the day gets crazy, bring your own music cause you cannot hear it from the main pool. From 10-4 its pretty standard just drinking and relaxing but around 4-5 it gets wild, many drunk ppl and dancing and what not. but it is all fun, it is fun to people watch ha and no one got to the point of being disruptive since the lifeguards are right there making sure everything is okay (some guests were too disruptive and were taken out in wheelchairs, i mean everyone is trying to enjoy themselves and the staff does a good job to make sure everyone is safe). I personally like the Caesar in the morning (bloody Mary made with clamato) and I was drinking coconut rum, water with a splash of pineapple since I didn’t want to drink sugary drinks all day. It was perfect. The pool bar staff is super nice and they do the best they can in the later hours with so many ppl at the bar. The Food – IS GREAT! Do not listen to ppl are their complaining. We had good food at every buffet (dinner isn’t the best but its not terrible), lunch is good with guac and fresh salsa and what not, breakfast is standard – I mean what are ppl expecting! They have stuff for everyone eggs omelets cereal fruit .. you name it they probably have it. Dinner – we went to ALL of the specialty restaurants. You can go right when they open and make a reservation or eat then, we waited 45 min for Asian but we went to the bar to wait .. it wasn’t bad. Make sure you go at 630 and put your name in for a certain time, they should be able to accommodate you. Asian was my favorite – you really don’t need to order a meal the buffet was enough. Italian was really good – stuffed chicken or the beef really good. Steak – get the ribeye it was so good compared to the other options and the Mexican is also very good, we got so many different items and all of them were good. The only negaive, late night food at the sports bar is not good! we took some salsa in one of our bubba mugs at lunch one day just so we could have some late night food or the taco stand - grab a couple tacos and bring them to your room for later.. its much better than their late night food. IMPORTANT – IT GETS COLDER AT NIGHT!! We brought many dresses and didn’t wear them. Bring sweaters and pants! I’m from Buffalo and I know the cold but when your in the sun all day and then later it is breezy we were not prepared! Night time – There is either a live band or dancing outside until around 12 then the dance club opens and they played good music. From 10-12 we hung out at one of the two bars outside and had drinks. THEY ARE THE BEST BARTENDERS! Shout out to Carols, Taide and Moises! Honestly they make the trip more enjoyable! Always smiling, able to make any drink and they make shots that are so awesome! They have fun at their job which makes it more fun for guests. Internet - spotty at times but we got the internet most of the time we were there. We went off the resort 2 days – made friends with one of the vendors on the beach. His name is Max, find him – he is hilarious and super nice. He took us out one night to the office, Squid Roe and Cabo Wabo .. we good a cab and it cost like 5$ per person and it was worth it. nothing to be scare of going off the resort, you should enjoy all of cabo! Drinks were slightly pricy. I would recommend squid roe over Cabo Wabo. The office had delicious food. We also used max, paid 10$ each to take a boat to lovers beach. WORTH IT! Don’t go through the resort, we heard they wanted 50$ for the same thing! I would go back, it was just beautiful and nice to get off the resort for a couple hours. Stealing – I would say not to worry, we were worried. My friends (drunkenly) left the door to their room open one night and another night left the key in the door and NOTHING was stolen.. I mean that would have been prime for someone to steal but nothing was moved or taken. All in all this has been one of my favorite resorts to go to thus far in my travels. Some of the reviews are so negative that I really wonder what happened when they were there.It’s really what YOU make of IT! Have fun and meet others !

  • Mssaucy :
Bad customer service

The moment I arrived at this hotel I didn't have a good feeling. I had just witness 4 different people arrive at their hotels and they were greeted with a smile and a helping hand. When I arrived at the Riu there was no one there to greet me or help with my bags. First sign of the bad customer service. Next I proceeded to attempt to check in. The font desk staff were very rude and not accommodating at all. At one point the manager said if I didn't like the way they were doing things I could go some where else. I have never had a hotel staff member actually tell me to take my business else where. If my group of friends weren't already checked in and staying here i would have left without a doubt. They finally get me checked in to then tell me sorry we are out of keys.. yes KEYS because the rooms are so out dated you need a physical key to get in. Since I was rooming with a friend she had 1 key so I was able to get into my room for the night. The rooms are very basic and very outdated. I mean they still have the big box back tvs. Where are the flat screens?? The beds a hard and layered with very thin sheets. I called to order more blankets and I had to call back 3x before I actually received the blankets. (Took about a hr and a half to get them) . This hotel is all inclusive. The food is a 4/10 and the drinks are a 3/10.. this hotel is only about 5 min taxi ride to downtown which was a positive. They do have a nice infinity pool which is why I gave them 2 stars instead of 1. The view by the pool looking out onto the beach is beautiful. Other than that there isn't much beauty to this place I would never stay here again. This place really gave the Riu a bad representation. I've stayed at a Riu before in Panama and it was nothing like this. Stay away from them and their awful customer service.

  • Mchadha84 : Surrey, Canada
7 Nights May 2017

Family trip with our 19 month old son May 13-20. The travel to the resort from the airport is about 25mins and is quite scenic. I stayed at the Riu Palace in 2013 for my stag and found a great price then compared to the Santa Fe, this time around Santa Fe was a greater value. The resort is very big with lots of pools and eating, drinking and sitting areas which is great but lots of walking. We first got situated in building 3 and on the 3rd floor which was a problem because there is no elevator in many of the buildings so we asked for a room change, it didnt happen immediately but within a couple hours we were moved to building 2 but on the 1st floor. We lost a king bed and got 2 queens but we needed the 1st floor or an elevator. Almost all staff at the resort is very friendly and always said hi to our son who is also very outgoing and friendly. Restaurants dont have reservations so you have to lineup which can be hard when you have a young child so we mainly stuck to the buffet. The majority of the buffet food was repeated but certain dishes were changed daily. 2 restaurants we did try were Italian and Japanese. At both you start with a buffet selection of appetizers and then order your main from the menu. Desserts are also buffet. Both were good. The resort was kept clean with consistent maintenance and lineups for drinks were usually quick other then the beach front pool but that was also the most populated area. Good value and recommend it for all as there is pools and places where you can relax and also where you can party and be loud like the beach front pools. For small children not much of a pool area in the Kids area its quite small and was dirty for some of the days we were there, the area has a small playground 2 slides and 2 swings, small play house. Sound does travel in the resort so it can be a problem for people with sleep issues. We had free wifi all week but only 2 devices maximum. Has a safe in the closet for safe keeping.

  • Libandma : New York City, New York
Just don't go.

It's taken me months to write this review because I was trying to forget all about this vacation. We travelled here for a wedding and knew that it was going to be a bit rough for us as it is not the type of place we would usually book. This place is terrible however. Loud, obnoxious people in the pool, in the halls, at the bar, in the restaurants all the time!! You cannot get away from them. How do people consume that much booze? They got our room wrong and front desk could not care less. The jack hammer at 1 am was just icing on the cake. We actually packed up in the middle of this vacation and headed to another hotel. Yep we paid twice but it was worth it to leave. The grounds are actually really nice but when crowded with drunk people it doesn't matter. I honestly just wanted to go home after two days. The wedding there was actually nice. If you want a nice vacation, to eat good food, relax, do some water sports,walk on a the beach, unwind. DON'T GO HERE. Ok enough said. I'm getting mad writing this,

  • Licia P :
Meh...

Went to the Riu Sante Fe last week with 16 friends. We were all in different types of rooms in different buildings. Ok, fine. Based on our collective experience; here's what you need to know before you book. Building 7 is the only one with an elevator. You could end up having to hike up 4 flights of stairs unless you request building 7. The gym is dodgy. The machines feel like they are going to break out from under you and the free weights are sparse. Oh, and there is NO ventilation of any kind so it's basically a sauna in there. Literally everyone's sweat is filling the room. Skip the gym and just go for a run around the facility if you want to get in some exercise.The alcohol is SUPER watered down. In fairness though, everywhere you go the alcohol is diluted. It's standard practice in Cabo. Just buy your own at a liquor store somewhere. The food is also not so hot. My husband actually bit into a piece of bacon that had fur on it. Yes, fur. The taco stand in the courtyard is really good. It opens at 5 and there is a long line for a reason. I would definitely make a point to visit the taco stand!!! The coffee is gross. Period.The people are very nice though and helpful. The rooms are fine. Not fantastic, but clean enough and supplied with fresh water, beer and soda each day that is included in your all inclusive.I can say while my visit was overall enjoyable it's not a place that I would go to again. Non of the 16 who stayed would go back either. It's a fine place to go, you will enjoy yourself but you won't be blown away by any means.If you choose to go out to dinner I highly recommend going to Mi Casa and Niko San for sushi. BOTH amazing restaurants and we'll worth the money and time!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet made to order food stations for breakfast, lunch and dinner daily
  • 24 hr snacks
  • Specialty restaurants for dinner; no reservations required
  • Domestic & Imported beverages
  • In-room mini-bar & liquor dispenser (replenished regularly)
  • Kayaking
  • Volleyball
  • Tennis
  • Gym
  • Sauna and Jacuzzi
  • Towels in the pool area
  • Pool loungers and sun umbrellas
  • Live music & theme shows
  • Daily activities for adults (6 days a week)
  • Nightly entertainment
  • Entrance to disco, drinks included 7 days a week 
  • Restaurants including Italian, Asian, Mexican and Grill Steakhouse 
  • Bars including Lobby bar
  • Disco
  • 2 swimming pools with adjoining Jacuzzi
  • 1 children's swimming pools
  • Terrace-solarium
  • Children's playground
  • Volleyball court
  • Tennis court
  • Gift shop
  • Internet access (fee)
  • WiFi in lobby
  • Gym, sauna & Jacuzzi
  • Spa with different treatments, beauty salon & massage (fee)

All accommodations include:
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Mini bar & liquor dispenser (replenished regularly)
  • In room safe
  • Balcony or terrace
  • Max. occupancy 3 adults & 1 child or 2 adults & 2 children
Hotel Rooms include:
  • 2 double beds
  • Hairdryer
  • Bathroom with tub & shower
Suites include:
  • Larger and beautifully decorated
  • 2 doubles or 1 king bed
  • Small sitting area with sofa
  • Full bathroom with hydro-massage tub
  • Separate shower and bidet
  • Hairdryer
  • Walk-in closet
  • Larger balcony or terrace with Ocean view
Suites with Jacuzzis include:
  • Same as Suites
  • Balcony with private jacuzzi
Kids Deal - Two kids 12 years & under stay and eat free. Limited availability.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Golf Special - From US$55. Cabo San Lucas Golf at its finest. Challenging 18-hole golf course with expansive fairways in spectacular Cabo San Lucas surroundings at Raven Golf Course. Includes: 18 hole green fee, shared cart, practice golf balls & bottle of water. Local taxes (10%), caddy service, tips and other incidentals are extra. Shuttle service available to & from hotel & golf course (extra charge). For further information about pre-booking tee times call the toll free 1-888-328-8501 from Canada or via email at www.ravengolf.com or locally once you arrive in the destination (first come first served) with a Raven Club agent who is located in the lobby of the Riu Palace Cabo San Lucas. Book & pay locally.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Santa Fe
    Los Cabos,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Santa Fe
Camino Viejo a San Jose Cabo San Lucas, Cabo San Lucas 23410 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.