Sandos Finisterra Los Cabos Resort
- What's Included
- All Inclusive Features
My wife and I got a rare chance to get away from the kids for a week and the Finisterra was highly recommended by our travel agent.This resort is much smaller than others we’ve visited and I think the kids (11 & 7) might have a hard time entertaining themselves after a couple days simply because there aren’t many kids their age at the pools. They do offer a kids club so perhaps that has something to do with it.The resort’s location is perfect. Very close to the marina and right on the beach. The food was good and the staff is very friendly and welcoming. We stayed in an older section of the resort that hasn’t been updated yet but have no complaints. The room was clean and everything worked. The view was everything we hoped for and other than a few late night partiers passing by on the way to their room, it was very quiet.
spent three weeks enjoying the resort and had no one problem at all. grounds are kept spotless and staff always helpful. Enjoyed a early morning latte very day from the Cup Cake café and watched the action around the harbor from the high vantage point of the resort. We walked into the harbor and down town very day without an issues.
My husband and I (with our 15 month old son) just returned from Cabo after celebrating our 6th anniversary. We have stayed at other all-inclusive resorts in the past and they've always met, if not exceeded our expectations. Sandos was unfortunately not the same. As they say, first impressions are the most important and Sandos failed to provide a great first impression.We had booked an OCEAN VIEW KING junior suite but when we got to the room, it was a 2 queen room with no view of the ocean. Our bell boy confirmed that it was not their ocean view room. We tried to call the front desk but no one picked up so we had to go all the way back to the lobby and let them know. We were told that they did not have any king rooms available so we could go to another room right now and be upgraded on our 2nd night. Since we were only there for 4 nights and we didn't want to unpack, pack and then pack again, we told them we didn't want that option and we wanted the room we were promised. We were initially told that there was no king room available in the entire resort. We asked about their upgraded rooms and she said they are "higher" class. After several minutes, the front desk person told us that she had a king and double ocean view room for us, to which we agreed. By that time we had been waiting for quiet some time and our baby was getting pretty anxious.The room itself was very very bare, with freshly painted white walls. The smell of the paint was very strong. The beds had no headboards, there was not even a single thing on the wall. It seemed like the room was not yet ready and was in the process. The safe of the room was locked and we had to make two phone calls and it took them about 24 hours to send someone to open it for us. There was a water cooler in the room which had the option for both cold and hot water but the hot water tap wasn't working. We called to let them know but no one ever came to fix it. These are just small things but they say a lot about the way a place is managed. My husband had informed them about our anniversary a few days before going and they had told him that they would bring flowers, chocolate and wine to the room. My husbad had specifically mentioned in the email not to send wine as I don't drink alcohol due to personal reasons. My husband was really looking forward to surprising me with chocolates and flowers in the room, however, unfortunately, they had completely forgotten about that. My husband went to the front desk to convey all of this and I think he met the concierge there. They sent housekeeping to "refresh" the room (spray some airfreshner). The concierge told me he'd send an amenity for me. He came with a red rose and the next day, he sent wine (despite my husband's email). I had to send it back.Also, after checking in, we were asked to attend a presentation and in return get some discounts for an excursion. We refused. The guy then said okay 1 free massage as well. We refused again but he kept on going for a few mins. I just thinkt hat if they're willing to throw in a massage for free for their timeshare presentation, they should have been able to do something for making up for their error in room assignment etc.The housekeeping was average. They didn't leave us fresh towels on the last day and we had to call and ask them. The sink stopper had come out and they never put it back. One of the comforters had a stain and we had to call them to change it. Now on to the good part- the food was really good and exceeded our expectations. Don Diego's breakfast was amazing!! They had made to order eggs and waffles and a lot of other stuff. You can sit outside and eat with the marina views. The pizzeria's pizza and vegetable calzones are also really good!! Agave was also pretty good. Tortuga beach had awesome food. Emiliano's was our favorite and we had dinner there twice and were impressed both times (their sea bass, raviolis and some appetizers are excellent). Cupcake cafe is also really cute!! Their cupcakes are pretty average but the other desserts are really good, like the chocolate brownie, flan and cookies. My husband tried their coffee and absolutely loved it. The guys at the cafe were very helpful! The servers at the bar were also really nice. They made sure they came to you after every few mins to see if you needed a drink or some food. If you are sitting on the beach, they'd come there as well. The beach is not swimmable but relaxing to just sit and lay down. There are 3 pools, one of which only caters to adults. Only one of the pools seemed heated, the other two were really cold.We attended two night shows and they were pretty cool! The staff around the resort was very friendly and always greeting you. The resort is just a 5 min downhill walk to the marina. Uphill is not that bad either. Overall, I think because of its location and the setting (especially the restaurants setting- tortuga is right on the beach, don diego, emiliano and cupcake cafe are on the 7th floor and have amazing views), this resort has the potential to become really really good. All the staff seem to be working hard to get to that level. The inconveniences that we faced initially could have been handled better.
We just got back from celebrating my Wife`s birthday at the Sandos, the entire experience was fantastic.Shout out to Bernie who was our butler and go to guy , he solved whatever little problems we had and always took care of us.The atmosphere here is great and service is exceptional , the close location the marina makes it a must to stay at while in CABO.. This was our second birthday trip and we will be booking a 3rd real soon..
I own a San Diego travel agency and normally vacation at AM resorts in Mexico. I decided to stay at Sandos Finisterra this time. The location is so close to the marina. The walk is probably 5 minutes which is really convenient. The service was wonderful. I really appreciated Gabriel the pool server, Abel at the Cupcake Cafe, Carlos and Fernando at the Agave Restaurant.We really enjoyed the food at Don Diego, Agave Restaurant, and Cupcake Café. The food at Emiliano's was not up to par. My ravioli was not cooked at all. So maybe it was a off night for the staff.The accommodations were clean and housekeeping did a good job as well. I am picky with beds and pillows and I slept wonderful.There was plenty of entertainment and shows but I did not experience it. There is also a kids club. I would recommend Sandos Finisterra and hope to be back. Thanks.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals (buffet breakfast, daytime and late night snacks)
- Dinner can be a la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
- Unlimited domestic and premium drinks
- 24-hour room service
- Daily and nightly entertainment and activity programs
- 288 Rooms
- 2 a la carte restaurants
- 2 buffet
- 1 snack bar
- 4 Bars
- 4 Pools
- Tennis courts
- Spa (fee)
- WiFi internet
- Laundry services (fee)
- Conference facilities (fee)
- 1 king bed or 2 double beds and sofabed
- Coffee maker
- Hair dryer
- Alarm clock
- Iron/ironing board
- Mini-bar stocked daily
- Turndown service
- Upgraded amenities
- 24 hour room service
- WiFi (fee)
- Balcony terrace
- Seating area
- Full bathroom
- Maximum occupancy of 5, up to 3 adults
Resort Location Map
Sandos Finisterra Los Cabos ResortLos Cabos,Mexico
- Hotel Contacts
- Extra Info
Blvd. Paseo de la Marina s/n, Cabo San Lucas 23410 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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