Sheraton Hacienda del Mar Golf & Spa Resort
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Loved staying at the Sheraton, Angel the bellboy is wonderful took us on tour of both sides of property. Having ice and water available is wonderful. We brought our yeti cups to fill with bottled water but to our surprise it was free. They have bottles at the front desk to buy if you don't have a water bottle or cup of your own to use. Traveling to downtown is easy $12 both ways gets you to the mall. You wan walk every where from there then pick up at the mall to go back. Cost in some restaurants seemed pricy they don't take cash or peso. Only credit card or room charge. Would definitely stay there again.
Pros: Gorgeous and very well maintained grounds, very friendly and helpful staff, and the room we stayed in (deluxe w/ ocean view) was amazing. We did not opt for the all-inclusive package as we knew we'd be out in town often and actually spent a lot less without it! Hint: there is a Costco within 10 minutes of the property for those wanting to maximize their $$$. Rooms are well maintained and there is an option for "green" servicing which comes with a $5 voucher incentive. They initially push to sell a reusable water bottle so you can utilize the refill stations on each floor. Luckily, we brought our own and refilled that way. My room did not come with a coffee maker, which bummed me out since I need my daily java. However, there was a card in the room that offered us two free cups of coffee or tea from the cafe out front. Our room also did not come with internet which we had to pay 150 pesos/day or go to the WiFi/business room next to the lobby.The on-site restaurants were pricey and just OK, nothing spectacular; there are discounts to be had for the various restaurants, ask about them from the staff. We ate at 1 of 2 on-site 5-star restaurants, Pitahayas, and were not impressed. Luckily, it did not come with a 5-star restaurant price tag. Con: I really wanted to give this place 5-stars but they push timeshares to the point of annoying. There are even some folks that work on Hacienda del Mar that will push timeshares from other hotels/properties if given the chance - offering you free activities, food, etc. It was really the last thing I wanted to have while on vacation, but we did sit through the initial Hacienda Del Mar presentation for $XXX amount of credited restaurant vouchers. I ended up messing around trying to see how low they would go just for laughs - they will knock a huge chunk from the initial offering if you are persistent, and I mean HUGE... don't be a sucker and pay more. One other con was a weird sound - almost like a constant fart or the sound of someones tummy rumbling throughout our stay. I want to say it was the HVAC system as the possible source but don't quote me on that. It was not loud enough to keep us up at night, however, it was there. Keep that in mind if you're a light sleeper.
We stayed here in July for a family vacation and had a wonderful time. The hotel is beautiful and relaxing. The only drawback is that the ocean is too dangerous to swim in, and small children can't even really play in the shallow area because the waves can be unpredictable. One *very* nice touch that we really appreciated was the filtered water dispensers available throughout the hotel! Guests can just fill up their water bottles anytime with clean and tasty water. It's nice to see Sheraton making GREEN choices like this that really helps cut down on disposable plastic water bottle use. The hotel could profit from selling bottled water but they choose not to, which is great. Kudos!
We stayed here about 2 weeks ago with a group event. We did the all inclusive package which I would highly recommend. We stayed in building 26 which was convenient to the pools and restaurants. There are remodeling the building in front of us but it was not an issue. The room was fine. The A/C worked well and it had a ceiling fan (something that I consider a nice bonus). The bed was comfortable and the shower, while the tile was a little dated the water pressure was amazing! The lighting in the bathroom could use some improvement. Mini fridge worked fine, the ice buckets are TINY!!! (seems to be the norm these days at hotels) They gave us bottled water in the AM and PM daily. The WiFi - NOT SO GOOD.... Restaurants - we had breakfast each day at Tomatoes - nice buffet with mexican dishes and omelets to order, pastries, fresh juice, oatmeal, even ham and cheese sandwich for the pickiest of eaters. Lunch was always at the pool, Las Sirenas.. (sp?) it was good, the tuna salad was excellent, nachos served as a large portion. The service was spotty. Del Cortez restaurant - AMAZING .... we ate there almost every evening because we did not feel like leaving the resort and it was SO GOOD. This restaurant is 5 star s for Cabo. We live in Dallas, where there is a lot of great restaurants and this one could give most of them a run for their money. The beef tartare is some of the best I have had... drizzled with truffle oil. The beet risotto was incredible and the lamb chops also to die for! (6-7 chops per order) We have had dinner at El Farron and while you cannot replicate the ambiance at Pedregal the food was much better. Even the wine by the glass was really good - have not had much wine in Mexico that was worth the price.Our favorite part of the restaurant was listening to Daryl Currie play the guitar and sing. He is really good, we have heard him play before and he continues to not disappoint.Overall a great place, good prices - good service. (You can kind of sort of use the beach at this resort, we did not) The infinity pool that faces the beach does not have a swim up bar, however, there is another pool that overlooks the golf course that does have the swim up bar. The infinity pool is really deep in the middle, so if you are under 5'8" you cannot walk across and must go around the edge. That was a bit of a pain but not a deal breaker on returning.There are a few time shares that are adjacent to this resort, we did not use their pool or the restaurant that was there.
The Sheraton is a beautiful property but they do try to get you to see the timeshare portion of it - after check in, we were directed to another desk(not concierge) that they said would help us find activities but it was the timeshare desk (we declined) since we were there for only a 3 nights girls' trip. Although we stayed at the hotel, we were able to use all the facilities including the timeshare restaurants and pools. They do have an infinity pool and infinity hot tub. Swimming is at your own risk on the beach because of the strong undertow - no lifeguards but they do provide beach umbrellas and beach lounge chairs at no cost. Food is pricey and average but to get to Cabo San Lucas it will cost you $25 USD one way or if you use their shuttle $12 per person one way - pretty expensive for a 10 minute car ride. Next time we will stay in Cabo San Lucas itself because it's a small town you can easily walk around. We felt perfectly safe at the resort and in Cabo San Lucas itself.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 270 Rooms in 13 Buildings
- 4 Pools
- 2 Fine Dining restaurants
- 2 Buffet and a la carte
- 1 Snack bar
- 6 Bars
- Beauty salon (fee)
- Spa (fee)
- Fitness centre (fee)
- Tennis courts
- Watersports nearby (fee)
- Business centre (fee)
- Wireless internet (fee)
- Conference facilities (fee)
- Golf nearby (fee)
- 1 King Sweet Sleeper Bed or Two Queen Sweet Sleeper Beds
- View of golf course and/or sea of Cortez
- Wireless High Speed Internet Access (fee)
- 24 hour room service
- Deluxe bath amenities
- "His and Hers" sinks, lighted vanity mirror, hairdryer and deluxe bathroom amenities
- Two telephone lines
- Table and Chairs
- Separate tub and shower
- Iron & Ironing board
- Air Conditioned
- Ceiling Fan
- Hair Dryer
- Safety Deposit Box (fee)
- 27" Satellite television
- Jetted tub
- Climate Control
- Private Furnished Balcony or Patio
Resort Location Map
Sheraton Hacienda del Mar Golf & Spa ResortLos Cabos,Mexico
- Hotel Contacts
- Extra Info
Corredor Turistico Km 10, Lote D Cabo del Sol, Cabo San Lucas 23410 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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