Sheraton Hacienda del Mar Golf & Spa Resort
- What's Included
The Sheraton is a nice hotel, I love the Hacienda style and the grounds are well kept. The infinity pools all overlook the ocean and there are multiple restaurants onsite.My room (2732) was in the Villa Fresno building on the 3rd floor (top floor) of the building so we had vaulted ceilings which was nice and made the room seem more open. We had 2 beds, a nice little patio facing towards the ocean and a bunch of nice, expensive looking houses. The bathroom had a jacuzzi tub and separate shower. I was there with my 13 year old daughter so we stayed at the hotel most of the time, except one day we took the shuttle to town to do a boat tour. Btw they have a shuttle to town, $12 a person which is much cheaper than a cab. We spent the majority of our time at the Delphine pool, which is the pool that does not look at the ocean BUT it is also the only pool with a bar in it! I actually wanted to go to the other pools, but my daughter didn't because there were tons of kids- lots of them. I thought it was funny that it bothered her more than me, but honestly it was a little overwhelming. I was happy I wasn't a couple trying to have a romantic week:) The best food, in my opinion, was the sushi bar. The theme nights were not really impressive, we did the Mexican Fiesta and the Market night and both had the most basic food possible. So many opportunities to create something cool, but they didn't. We also ate at Pitiyama (?) one night too, which is 1 of their 2 more expensive restaurants. The food there was really good and the service was excellent. The setting there was also really beautiful. Overall you definitely pay for everything, but you are at a resort, so what do you expect? There is a Starbucks onsite which is nice, since I am addicted. The staff was helpful and friendly. So overall, I would say if you are a young family, this is a great place to stay. If not, maybe look into other options. I did not do the timeshare presentation and they never tried to get me to do it, which was nice.
We returned for the 3rd time this year and we were not disappointed. Many of the staff recognized us, which was so nice. Laura, our favorite server, was attentive and great! This time, we used the baby sitting service. The concierge worked with me to coordinate a time and place to meet their sitter before leaving her alone with my kids. The kids loved her and she was able to watch them swim, play cards and do some arts and crafts while my husband and I went for a walk on the beach.Honestly, the staff here is simply the best. The kids love coming here and were so sad to leave. De Cortez is their favorite dinner spot and their wait staff is incredible. The Sheraton Hacienda Del Mar never disappoints! We are already counting the days until our return!
very comfortable room with a large comfortable bed . the room had a balcony with the ocean view.The staff was very friendly and the hotel has good eating options. the bars offered nice Mexican cocktails .
We came twelve years ago while I was pregnant for my now 11 year old son. We LOVED it. We always knew we wanted to bring our kids back to this place we love. When you return, you always hope it will be just as special. And it was!!!! The property itself is absolutely stunningly gorgeous and it is immaculately kept!!!! It's amazing to me the flowers and trees, with water being so scarce there. The groundskeepers and gardeners deserve SO MUCH CREDIT. It is truly impeccable. Besides the beauty, what makes this place, are the amazing people who work there. Some of our favorites were David at Las Sirenas. He was so unbelievable nice and hospitable and it is people like him, that bring return guests! We also loved Luis, Rocio, Oscar, Flora Irma, Samuel, and others. These people, who work here are the reason that we love to come. The beauty is one thing, the service is what sets it apart and above others.You will not regret if you choose to stay here. It is 100% safe for families. If you don't speak Spanish, it is ok because so many of the people speak perfect English. The beach is not swimmable but the pools are enough and there are local beaches that you can swim in..safely. There are plenty of dining options. We had a great breakfast every day. We love all the hot sauces and Mexican traditional dishes served on it. There are plenty of American items if that's your breakfast choice. We enjoyed De Cortez and Pitahayas but the one thing we don't like is they are not Mexican cuisine--it's a fusion. We'd have gone more if they were Mexican. Our favorite nights there were the MEXICAN FIESTA NIGHTS. We were there for two of them. It's by far, the most fun and the best food options there. Take note of this, we have traveled to Mexico 6 times. We have been to many parts. The one thing we notice about this particular hotel is that it seems like someone is trying to "water down" the Mexican feel. People don't want that. We come there, to embrace the rich, Mexican culture. We love the food and the people. Embrace it and show it off for the visitors. Don't try to make it more "American" or more "ok for everyone." EMBRACE AND SHOW OFF the Mexican culture.We love it and we will be back one day.
Honestly one of the worst places I have ever stayed for service. The property is nice and clean but we sat at the bar for 15 minutes before one of the four bar tenders acknowledged us. They also claim to have an adult pool but do not enforce it. We spent as much time as possible away from this resort. Not to mention they charge you for anything and everything. We couldn't even find a cup of coffee without paying $4. They booked us for a tour of their timeshares without us even realizing it. Really just one scam after another here. I would not recommend this place.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 270 Rooms in 13 Buildings
- 4 Pools
- 2 Fine Dining restaurants
- 2 Buffet and a la carte
- 1 Snack bar
- 6 Bars
- Beauty salon (fee)
- Spa (fee)
- Fitness centre (fee)
- Tennis courts
- Watersports nearby (fee)
- Business centre (fee)
- Wireless internet (fee)
- Conference facilities (fee)
- Golf nearby (fee)
- 1 King Sweet Sleeper Bed or Two Queen Sweet Sleeper Beds
- View of golf course and/or sea of Cortez
- Wireless High Speed Internet Access (fee)
- 24 hour room service
- Deluxe bath amenities
- "His and Hers" sinks, lighted vanity mirror, hairdryer and deluxe bathroom amenities
- Two telephone lines
- Table and Chairs
- Separate tub and shower
- Iron & Ironing board
- Air Conditioned
- Ceiling Fan
- Hair Dryer
- Safety Deposit Box (fee)
- 27" Satellite television
- Jetted tub
- Climate Control
- Private Furnished Balcony or Patio
Resort Location Map
Sheraton Hacienda del Mar Golf & Spa ResortLos Cabos,Mexico
- Hotel Contacts
- Extra Info
Corredor Turistico Km 10, Lote D Cabo del Sol, Cabo San Lucas 23410 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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