Sheraton Hacienda del Mar Golf & Spa Resort
- What's Included
SPECTACULAR Old World charm. Secure, gorgeous everywhere. Easy shuttle service ($12.50 each way) to town. Pool area outstanding with multiple pools with bridges and even an infinity pool... all immaculate. This was our 2nd visit. Staff extraordinary across the board. Concierge LUPITA BAROCIO arranged an AMAZING Happy Birthday surprise in our room. Another excellent and helpful concierge was GUADALUPE ZAMORA who was exceptionally sweet and eager to help with everything. Also GUILLERMO VENTURA, and trainee DIANA OLMOS. Knowledgeable and eager to please concierges make the difference in so many ways, and they proved what a difference they could make. They love their job and it shows. Front desk employee JANETH MARTINEZ was fabulous and friendly, greeting me every day. We were initially disappointed in our "ocean view" room view (top sliver of ocean only visiible in back of group of buildings), but after 2 days, a spectacular room on the beach became available, and we were moved to it, which made the trip much more enjoyable. (Make sure you request a beach view room with no obstructions.) "Tomatoes" restaurant server RICIO NIETO was unbelievably sweet and accommodating to our tastes and remembered exactly what we liked and made sure she got it for us without us even asking.
My husband and I spent close to two weeks here with relatives for a reunion, venturing into San Lucas and San Jose on occasion to shop and eat. The pools here are enjoyable and if you pick the right spot, quiet enough to read a book or boisterous enough to join in on the fun. Generally, the pools by the bars and the hot tubs are the more loud ones, but there are so many places to choose from that it wasn't much of an issue. Just get there early to get a chair with an umbrella. early, meaning, 10 ish. or earlier. The room we stayed in for our reunion (and our 20th wedding anniversary) was a two story, three bedroom three bathroom with a winding stairway to the upstairs bedroom with a fabulous view of the ocean from the porch. There were two more bedrooms downstairs, along with a kitchen, living room and second balcony. I could have stayed for a month. The beds were soft, the pillows were good, but there was no bath, or jetted tub, just dated showers in each bedroom. We ate at pretty much every restaurant on site, all of which were just fine for our needs. Service by the pool is a little slow, so you have to be in vacation mode here to enjoy yourself. Everything was fairly clean, the food was good, the service pretty good considering the resort is huge, the pools were a definite highlight. Don't go into the surf on the beach the undertow and cross currents aren't for anyone other than an experienced endurance swimmer. The beach may look great but those waves will knock you flat and tow the sand out from underneath you so don't go in the ocean there. Just don't even. If you are lucky, at dusk you can watch the resort release baby turtles as part of their turtle conservation program. This place is great if you want to be a bit away from town, proper. Both San Lucas and San Jose, where all the shopping and night life and restaurants are happening, are about 15 miles on either side of the resort. Takes about 15 mins to get there, about a 15 dollar cab ride. The resort provides pre-arranged transportation. This is my second time staying here, and obviously, I'd come back.
Between the plumbing noise, wheels of luggage from upstairs room various noise consistently heard while in room. Bed is comfy room is nice. The tequila sushi bar we enjoyed. Enjoyed the music and beautiful view. We had better service the second night. The customer service was ok, very inconsistent. Some of the staff didn't seem very well trained, disorganized.
We just came back from a one week stay at the Sheraton Hotel. The staff was so accommodating and welcoming. Maurice at check in upgraded us to a great 2 bedroom suite so that our teenage boys could have their own beds and we could have a king size one. We ate at all the restaurants,I have to say they were average by our standard, and our favorite by far was Girasales for dinner, and Israel was the best waiter EVER!!!! He also makes a fabulous Mexican coffee. The activities staff were full of energy and made sure we all had a great time while also being able to relax by the pool. Diana and Laura were both FABULOUS waitresses out by the pool, always checking to make sure our drinks were plentiful and enough food to fill our tummies! We were lucky to be able to swim in the ocean every day as the waters were calm from what is usual, we were told. The beach is amazing and the pools were perfect temperature, they had cold ones and warm ones for me! We loved our vacation and will be back! Hopefully!
I had such a great time at Sheraton. First of all, I would like to thank Gabriel at the front desk for helping me with everything I needed during the stay. His kindness and knowledge made my stay even better. Gracias Gabriel! I loved the architecture in the hotel property. It is so beautiful. Every detail, every part and everything looked amazing! The room was clean and quiet. And Wifi was strong enough to use even at the beach, which was surprising!! The ceviche at the seafood restaurant was delicious!! I highly recommend this hotel because of the location as well. It only takes 10-15 mins to get to downtown by bus. The public bus station is about 15 mins from the hotel. You need to walk up the hill to go outside the hotel property, which I did twice during my stay and had no problems at all. The hotel does offer shuttle service to the mall in downtown but I wanted to local stuff so I decided to catch the bus. Walmart is located in between the hotel and downtown. The location is very convenient. Not too close to downtown but not too far from it either. There is Starbucks in the hotel as well although they don't carry mugs. I loved the hotel so much and am so glad I picked this hotel out of all the other hotels in the area.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 270 Rooms in 13 Buildings
- 4 Pools
- 2 Fine Dining restaurants
- 2 Buffet and a la carte
- 1 Snack bar
- 6 Bars
- Beauty salon (fee)
- Spa (fee)
- Fitness centre (fee)
- Tennis courts
- Watersports nearby (fee)
- Business centre (fee)
- Wireless internet (fee)
- Conference facilities (fee)
- Golf nearby (fee)
- 1 King Sweet Sleeper Bed or Two Queen Sweet Sleeper Beds
- View of golf course and/or sea of Cortez
- Wireless High Speed Internet Access (fee)
- 24 hour room service
- Deluxe bath amenities
- "His and Hers" sinks, lighted vanity mirror, hairdryer and deluxe bathroom amenities
- Two telephone lines
- Table and Chairs
- Separate tub and shower
- Iron & Ironing board
- Air Conditioned
- Ceiling Fan
- Hair Dryer
- Safety Deposit Box (fee)
- 27" Satellite television
- Jetted tub
- Climate Control
- Private Furnished Balcony or Patio
Resort Location Map
Sheraton Hacienda del Mar Golf & Spa ResortLos Cabos,Mexico
- Hotel Contacts
- Extra Info
Corredor Turistico Km 10, Lote D Cabo del Sol, Cabo San Lucas 23410 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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