Sheraton Hacienda del Mar Golf & Spa Resort
- What's Included
We stayed here one night, just to relax and enjoy the pool/views. The staff was great. The main pool was amazing. I recommend the banana smoothie for something that is made fresh and not from an already mixed bottle. The pool was very refreshing, and would definitely stay here again.
Staying at the resort less than a day, and already approached 4 times to visit the timeshare presentation. We don't want to do and just relax, but there are 2 different prices for activities- one if you do the presentation and one if you don't. I'm giving it 2 stars because it is a beautiful property, but I really don't want to leave the room to get more sales pitches.
The views and pools were stunning. We loved the jacuzzi and infinity pools. Everyone was very helpful, the food was delicious (though a bit expensive- other than the amazing Girasole unlimited mimosa breakfast) and on the last 2 days we saw sting rays jumping out of the water from the hotel! We liked to sit in the chairs facing the ocean at night and watch the crazy waves crash on the beach lit by the moon. The room was a good size and fit our 3 grown people. Going at this time meant there were people around but it wasn't full and you could always find a lounge chair for your group overlooking the pool or ocean.We also really enjoyed watching the tapatia dancing!The only real negative was Sheraton did not appear to have an option to book their shuttle from the airport, as when I called they said they did not have one. Instead when we arrived we were bombarded with people offering shuttles for timeshare presentations (we agreed to one to get transport and other benefits). Then upon check in the staff ushered us to sit with a woman as soon as we checked in, which we thought was to explain the resort and activities but was actually pitching another Sheraton timeshare presentation. The whole process added significant time to our travel before we could shower and change, and was very pushy and insistent.If you do not want to do a time share presentation for a free breakfast and perks- try and head off the conversation early!There is a shuttle every 1 1/2 hrs to cabo until 9:30pm for $6 each way or $25 for a private taxi.
The love of my life and I stayed here for two nights in a villa room and it was perfect. Both a shower and separate soaking tub in bathroom, private balcony overlooking the powerful ocean and resort-perfect saltwater pools, close proximity to in-house and nearby bars, restaurants and shopping. We are going back. You should too.
So bummed that we actually thought this would be the ideal hotel to stay at while on vacation in Cabo !!!!!! Okay so when you initially check in they go over the amenities the hotel has to offer and they invite you to a vacation club meeting in return for some free perks as well as discounts on activities .Well the day of the meeting came and we went to a complementary breakfast were we were greeted by Mr. Powell and he went into details about the hotels history and took us on a tour around the Vacation club suites. Well we had a horrible experience when it came down to see if we were actually interested in buying. Mr. Powell's supervisor (a middle age Hispanic guy) was very nice in the beginning but as soon as we denied to purchasing a timeshare . He got really aggressive and frustrated and began questioning us on why we couldn't buy today and what was stopping us and asking questions like "why do you have to think about it" it was 10x worse than being at a car dealership.His behavior was very rude and unacceptable and its really unfortunate that the Sheraton Hotel has these people working for them. They said if would be a uncompromising meeting were we would not be forced into buying something and it was the complete opposite!!!!!Cabo was beautiful and we really loved the city but as far as this hotel it really failed miserably not only is the management poor but the food and service of the employees is mediocre. We are not used to this type of service when we travel cause ultimately you want to get your moneys worth but this was not the case at this hotel.I really hope future guests consider looking to else where to make reservations where their stay will actually be enjoyable and relaxing , the way VACATIONS actually should be!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 270 Rooms in 13 Buildings
- 4 Pools
- 2 Fine Dining restaurants
- 2 Buffet and a la carte
- 1 Snack bar
- 6 Bars
- Beauty salon (fee)
- Spa (fee)
- Fitness centre (fee)
- Tennis courts
- Watersports nearby (fee)
- Business centre (fee)
- Wireless internet (fee)
- Conference facilities (fee)
- Golf nearby (fee)
- 1 King Sweet Sleeper Bed or Two Queen Sweet Sleeper Beds
- View of golf course and/or sea of Cortez
- Wireless High Speed Internet Access (fee)
- 24 hour room service
- Deluxe bath amenities
- "His and Hers" sinks, lighted vanity mirror, hairdryer and deluxe bathroom amenities
- Two telephone lines
- Table and Chairs
- Separate tub and shower
- Iron & Ironing board
- Air Conditioned
- Ceiling Fan
- Hair Dryer
- Safety Deposit Box (fee)
- 27" Satellite television
- Jetted tub
- Climate Control
- Private Furnished Balcony or Patio
Resort Location Map
Sheraton Hacienda del Mar Golf & Spa ResortLos Cabos,Mexico
- Hotel Contacts
- Extra Info
Corredor Turistico Km 10, Lote D Cabo del Sol, Cabo San Lucas 23410 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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