Villa del Arco Beach Resort and Spa
- What's Included
OverviewEl Medano Beach has earned the title of the most popular beach in Cabo San Lucas due to the variety of recreational opportunities, its natural beauty and for being one of the only safe swimming beaches in the area. It also offers spectacular view of the rock formations leading to the famous Arch. This is the setting of the upscale, family-friendly properties of The Villa Group, including Villa del Arco Beach Resort and Spa. Perhaps a symbol of its exclusivity is its elaborate European themed spa facility, one of the largest in the region.
We encountered some communication issues with the staff at the front desk and in the spa. We were never able to get Internet service even though we are members and it should have been free. This was extremely aggravating and frustrating despite multiple conversations with the staff. The spa did not have our appointment reservations so we had to make them again which wasted some of our time since there was a language barrier with spa desk personnel. Everything else was good, the two bedroom facing the pool and ocean was very spacious, clean and well supplied.
So, if you went into the very cold water and tried to seriously swim, you would end up in an oil slick from the hundreds of jet-skis and motorboats roaring around.And if you wanted to swim in the pool, it was hotter than a bathtub -puke.The crabby chambermaid cleaned the floor daily but that was not enough to keep the diesel smut from accumulating -went to bed at night with black-soiled feet.And then there were the endless scams...from the car rental scam -on arriving from a too- long transcontinental flight, to the "welcoming hotel" where they wanted to sell stuff before settling us in for a sweet sleep.Unless you are under 30 with a trust-fund inheritance (there's a hot place reserved for you,one hopes) don't bother going anywhere near this hole.And seriously, if want a family vacation (just back from a week with 9 kids + adults) hugely great, try Cuba (ha! scary, eh!)
I had a great time at the property! We stayed in the bottom floor, room 2107A/B! There were two separate bedrooms as well as a Murphy bed in the living room. Altogether there were my parents, my wife and I and our toddler son, and my brother. The room was a handicapped accessible room, though we didn't need it for that reason. It was very nice to have the ground floor and the pool was only steps away. We arrived early, around 2 pm, but the room wasn't ready yet, which was fine, since checkin wasn't until 4. We were able to still start our stay by being able to dine in the restaurant and check out the properties. The visit was booked via Southwest vacations and we paid for the all-inclusive aspect of it. For this reason alone, I think that the timeshare--er--vacation ownership presentation offers were kept to a very small minimum. (This review will mostly be a rambling/blog style musings). Since it's all-inclusive, I will include the food that came with package. I'll start with the things I didn't like:Service was generally slow. It's a very laid-back feeling at the Arco, which I get. But when you have a 21 month old who has the attention span of an ADD-riddled chihuahua, speed is something I value at the moment. I don't get the impression that it bothered most people though.Neptune - The food was impressively plated and looking. Tasted pretty good as well. But the all-inclusive limited about half the menu it seems. We had it reserved for two nights but the fact we tried everything we wanted to on the first night, combined with dinner taking a while, made it easy to cancel. It was beautiful there though!Villa Del Palomar - I know the Arco is a slight step up, but the VDP seemed more spring break/resort feeling to it and was jammed packed. We only ate at the Taco bar (not bad) and the Bello California (pizza was ok as well, didnt order pasta because it was too hot). When you walked into the VDA, it smelled refreshing and clean, almost like a spa. The VDP smelled like a hotel. I can't explain it. The crowd was just a different vibe. We would have been fine there, no reason why I wouldn't have stayed there, but the VDA just seemed so much nicer to me.Pool was probably 4 degrees to hot. I'd guess that it was probably 93 in it.Maybe I was an idiot, but I didnt seem to think the room phone worked very well. Very minor, but just something I saw. It didn't have a "front desk/operator" button.A kids menu. We were all-inclusive, so ordering a full meal for our son wasn't anything, but a waste because he only ate parts of it. But we wou
My family stayed at Villa del Arco from Saturday to the following Sunday. We felt compelled to write a review since the accommodations, staff, view, and overall experience was so outstanding. Jorge, Jose Luis and Ruben were incredibly helpful in every way and even worked with our children to organize a special surprise dinner for us at one of the wonderful restaurants at the hotel. With regard to the resort accommodations, we had reservations for Saturday to Saturday, so we thought we would have to move to a sister property for our last night, since we were leaving on Sunday. We have 4 children and did not want to move all of our belongings to another hotel, so my husband asked Jorge if he could please work something out for us so we could stay at Villa del Arco instead. Jorge and Jose Luis not only had us stay, but they upgraded our last night to the penthouse with an outdoor Jacuzzi overlooking the pools and the ocean. Not only were the kids ecstatic, but we were completely thrilled to say the least- it doesn't get better than that view! Villa del Arco definitely knows how to make their guests happy and keep them happy the entire time on vacation. We honestly can't thank the staff enough for all they did for us. We will definitely recommend Villa del Arco to all of our friends and family and to all of the people reading Trip Advisor as well. Thank you.
Juan was awesome! He did a great job of making sure we were taken care of. We had a great time at the pool meeting new people. The drinks were reasonably priced and the food was tasty--we especially liked the pizza.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 221 Suites
- Oyster/Sushi Bar
- Room service
- Fitness Centre
- 468 sq ft
- Two queen-size beds or one king-size bed
- Bathroom, with Mexican Ceramic accessories and a tub and shower
- Kitchenette with coffee maker, electric stovetop, microwave, refrigerator and a toaster
- 29 inch TV with Satellite channels
- Air conditioning
- Telephone & Clock Radio
- Wireless & High Speed Internet Access (fee)
- Iron with ironing board
- Hair dryer
- Electronic Safe
- Ceiling fans
- Mini bar
- Balcony with patio furniture and garden or ocean views
- Maximum occupancy of three adults
Resort Location Map
Villa del Arco Beach Resort and SpaLos Cabos,Mexico
- Hotel Contacts
- Extra Info
Km. 0.5 Camino Viejo a San Jose, Cabo San Lucas 23450 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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