Las Hadas Resort
- What's Included
- All Inclusive Features
A truly unique resort featuring interiors of white stucco with domes, spirals and arches. The beach area is nice and calm for swimming while the pool area looks a little dated. The Las Hadas is located on a hill side so there are a lot of stairs and slopes which may prove tricky for those with mobility problems. The seafood restaurant is excellent. Entertainment team is not the most organized but they do offer fun, different theme nights each week. The Club rooms are closest to the beach while some of the standard rooms are on the hillside with a bit of a walk to the beach.
This resort is quite breath taking. Its built into the side of a mountain so the views are spectacular. The beach is in a bay alongside the marina & you can swim safely there with children - the water was very clear considering it's Pacific coast. I was surprisedThe resort is not huge. There are limited food choices. The buffet is good but repetitive. The service at the restaurant along the beach is brutal - they forgot the orders for several parties in our group at 2 different dinners. There were not a lot of people here so why the bad service I'll never know.The kids club was closed our entire stay - not ideal when travelling with children but we made due. The pool is beautiful, well cared for & very clean. "Bill Gates" our pool server was AMAZING... he really made our trip.Take a walk & a break from the food & enjoy the pizza shop on the boardwalk. It was worth shelling out of pocket for. Kids loved the ice cream shop here too. We always felt safe walking the pier/board walk at night. The rooms in the resort are simple. I liked them. all white, nothing fancy but clean. The walk in marble shower was to die for. We had a double room with 2 double beds. I cannot describe how hard these beds were. They were one step up from sleeping on concrete.Probably the worst sleeps I have ever had on vacation. Ever, I don't know if this was isolated to our room but we did hear a few others complaining too. House keeping was spot on our entire stay - they really did an excellent job.We went to town via taxi for the afternoon - it's a must see. Get off the resort, enjoy - we felt safe doing it on our own.
If you're looking for a quiet, relaxing beach vacation with stunning views, and friendly staff , this is the resort for you!My family’s week stay at the beginning of February feels like a dream…. Las Hadas is an older, elegant, Arabian-style resort located on a hillside in the Mexican Riviera with spectacular views of the Pacific Ocean, Manzanillo Bay, and the majestic Sierra Madres... Quaint, cobblestone streets, plazas with fountains, cascades of bougainvillea and exotic flowers, towering palm trees... A romantic step back in time.Steps away is a clean, private beach with lots of chairs and shade. The water is calm and clear and perfect for swimming; just sand and water. Tons of fish and amazing snorkeling near the rocks on both sides. Snorkel, masks, and kayaks are free. Skip the snorkel tour with the dive centre! A complete waste of money and time! They left an hour late and only took us to one site (we were promised two).Be careful in the pool. It has quite a bit of broken tiles. This seems to be an ongoing issue as the same complaint is noted in older reviews. My son actually cut his foot on one! Although a bit dated, the rooms are large, clean, and comfortable. The floors and washrooms are marble. Hands down the best internet connection I’ve ever had on an all-inclusive vacation. Wi-Fi even on the beach! FOOD: Not a lot of variety, but tasty. Breakfast buffet was the best. Being a spice lover, I wish they would have had more Mexican fare (I was looking forward to burritos and enchiladas). Around 2pm every day, my mum and I would head to the lobby bar for cappuccinos and espressos; the addition of cookies, cakes, etc. would also have been nice! The Animation Staff run activities in the daytime and some evening entertainment (a couple dance shows, karaoke, a live band a few nights during the week). One of the nighttime activities was a “Cultural Walking Tour” of the resort. I’d take that over a dance show any time! Don’t come here if you’re looking for a party. There’s a nightclub on site, but it’s only open Saturdays.The Animation Staff is a main reason we’ll come back! A big olé to Julio, Arihose, Jose, Guillermo, and Priscilla! They made our holiday unforgettable! They're genuine, friendly, fun, and energetic! They made everyone feel included, regardless of age! It didn’t matter if there was only one person or 10 taking part, Zumba or water aerobics, what we loved was that the ENTIRE team participated in each activity! I’ve been to many resorts, and none have run activities when only ONE person wants to take part! Although there were things here and there that could be improved (like the weird smell in the lobby), nothing would keep us from returning to this private fantasy resort!
Visited Las Hadas in February, 2017 -came back few days ago. For starters, we were in Manzanillo before and had some ideas about Las Hadas…Summary:Old resort, needs LOTS of upgrades - if ownership expects people to pay for a 4 star hotel, as it is now it is 3 stars at best - and make it all Inclusive, have all restaurants available for families with kids.Hotel/roomsLas Hadas is 42 years old and it shows …Noe Garcia (the travel rep) tried to explain that because of ‘architecture’ owners do not want to renovate…but there is such thing as renovation while keeping same architecture!The white units, cobbled streets and calletas are really nice , just they need an upgrade to 21st century (inside) while keeping the look unchanged!We got an All-Inclusive, one week package - no golf included- (ther was an option with golf included…It read -deluxe rooms-…let me tell you , my wife looked at 3 different ones, no deluxe there…at best 3 star facility (one was quite dirty, one had the water spilling in the bathroom, another one sink plugged). Issues were dealt with immediately as I thought we would stay in one of those, my wife did not :-)The only other option was to upgrade to a beach club room - and pay a quite high price upgrade for it - that was at least a better 3 star room, had a large patio and a kiddie mini pool on it.. - we do have two kids that enjoyed playing there - So I had to accept the extra charges as the others were in bad shape and with some extra issues…Going around I saw some rooms were with newer(?!) doors and windows, may have been renovated but most of hotel/resort is not.Swimming pool(s)Well, having two kids meant we had only one choice of a pool - and it was OK.There was another one - the ‘beach club’ where we actually paid when upgraded - but we were told kids were not allowed …so we could not go.Service at pool was at least weird…as some people were not in the ‘all inclusive’ so there were some waiters constantly asking as for room numbers even though I explained there is no need for it as we ordered stuff from the all inclusive choices..(later I will explain)One thing, staff was short so …bring your own mugs/glasses, I preferred to go to the bar myself, ask for foam cups and make sure what the drinks I was ordering they used the 'right' choices, ‘correct’ them if I had to…BeachGreat beach, no waves, snorkeling but has kayaks, canoe to use (all inclusive ) - paddle boards and seadoos via extra charges..RestaurantsThere was a weird organizing of restaurants, we got a list of which is which but it is up to Sundays as it may change…Confusing as there are actually two places for breakfast and lunch, luckily a walk to the other solved the problem. For dinner..there was ‘Legazpi’ but no kids allowed! So another exclusion…I heard the food was acceptable there, only place you could have steaks without paying extra, could not try it as I was not gonna pay 50$ US for the kids babysitting.Then it was “Los Delfines” which is the ONLY one we could use and food was good (yeah, not too many choices and there was the all inclusive menu and extra menu items one had to pay 50% of printed price) Servers were great, tried their best with what they could do, Ok for us.There is another restaurant “El Terral” steak house- there everybody has to pay -> 50% discount for all inclusive guests …(?!) - so we did not use that one.My question, if there are not so many options, there is limited choice as it is- why all these exclusions, different types of rules in dealing with guests?Shows/Night LifeEvenings, the was a plaza bar outside (5 days out of 7 - do not ask me why), Albina, where one could order drinks and enjoy the place and people - bar tender was great as well.Then it was the lobby and lobby bar, piano cafe concert and some evenings there was some live music - tried it one night and was OK-. Shows were 3, (two dance shows and a Mexican traditional one) - pretty good but the problem was it started at 9:30 PM…why this late hour is mystery to me as half of audience were kids that…were sleeping by 10 PM, had to be carried or dragged away to sleep in the middle of the shows…(OK, one was sleeping , went with mom, one wanted to stay, stayed with dad :-) )There was a Saturday night night club party advertised but again, this was extra, not included..and only on Saturdays was the night club open…As we were with kids we were not interested anyways but fellow guests went there, they said it was all right, drinks pretty expensive.The daily activities could be better organized, there was a volleyball court, ping-pong table and sort of a tournament but I told them that other hotels like Riu had some kids programs, gave away some little goodies (hats, etc,) for tournaments that were announced every night - kids loved those, wanted to participate and ‘won’ two or three hats :-) - but here, nothing of this sort…My wife tried the aquarobic and it was good, sitting around pool area OK.Organizing/Extras/details and instructionsThis is the part that needed lots of attention…The good part…hotel staff were in the buses from the airport - handing the all inclusive bracelets, etc - but once arrived, there was not clear indication where exactly the rooms were (the resort is on one side of a steep hill, so rooms are spread all over, in levels/steps - no map or clear directions given, bellboys were overwhelmed at arrival … I finally got a map of the resort from the reception, 2 h and 3 rooms, extra charges later - we finally could settle in.For all inclusive, one gets some details in the welcome package which stipulates what exact drinks are included in ‘all inclusive’ package…OK, I know my drinks and it was easy to navigate and order the stuff I wanted without going to extra charges.There was a list of restaurants and details about things included - restaurants could change and reservations should be made for dinner…OK…we used the only one so it was an easy choice :-)We finally found out there was one hour of tennis/day included after several previous attempts to get details ahead of trip were fruitless (no answer via email or even via phone call with details, prices) - courts are OK and pretty empty (8 courts at the golf club)- and we left our tennis equipment at home not knowing what to expect.Had a talk with manager, he arranged that we could get racquets & balls for me and my older son without extra charges (otherwise it was 9US $/day/racquet) - so we could play 4-5 times in our week, no problem, no other charges as we brought our water with us.Golf & tennis courts are a walking distance, 10 mins trough the beach - no issues there.Monday-Wednesdays-Fridays there was two-for one golfing - our fellow guests played and it was OK ->90 US$ for two, given the package deal …Other than that, reception and concierge people should be more efficient (sometime it took 10, 15 mins to wait in line, inquire or solve some issues, like money exchange…) and while I speak some broken Spanish :-) my fellow Canadians had a somewhat harder time getting things done as there was a little language barrier.Management and staff tried their best, please do not hesitate to try talk to them and be patient, most of times a solution will be found…even if it may cost extra :-)Overall it was OK for us in the end, would rather seek other places around, closer to 4 star designation…
When I first saw our room I was very disappointed, it was old and tired. The place grew on me fast the staff and grounds are wonderful, soon I did not care about the room. I would happily stay there again.
We had a wonderful upgraded room ( which we paid for) overlooking the ocean.Very clean hotel. Good staff and pretty good at the buffet and very good (3) specialty restaurants. Do not go for the shows, for the most part they are not very good. The dancers were not bad but the singers were awful (sorry). The beach is very small but adequate( as there are not a huge amount of rooms). The pool area was lovely but the all day "very loud"music deterred us from there. There are many excursions to be done not very far away with taxis ready to take you anywhere for little money.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 2 a la carte dinners per week w/reservations
- 3 themed buffet dinners per week
- Domestic drinks from 10am-1am
- Daytime tennis
- Use of gym
- Daily activities
- Nightly entertainment
- 233 rooms
- Buffet restaurant
- 3 a la carte restaurants: International, Seafood and Gourmet
- Bars including Swim-up bar
- Swimming pool
- Las Hadas 18-hole golf course
- Tennis courts
- Fitness room
- Beauty salon
- Car rental
Deluxe Hotel Rooms include:
- 1 king, 2 double or 2 single beds
- Satellite TV
- Mini-bar (fee)
- In-room safe
- Bathroom with shower
- Balcony or terrace
- Max occupancy 3 adults or 2 adults and 2 children
Brisas Beach Club Rooms include:
- Same features as Deluxe Rooms
- 1 king-size or 2 double beds
- Ocean view
- An exclusive adults only pool area and upgraded services and amenities
Brisas Beach Club Rooms with private plunge pool also available.
Kids Deals - Kids 7 & under stay & eat free when 2 sharing room with 2 adults; pay kids rate for air and transfers.
For the Kids - Kids 5-10 can enjoy supervised activities daily at Kids' Club. Open only during Christmas & New Year period, school break & Easter week; minimum number of kids must be registered. Babysitting service available (fee).
Golf Option - Unlimited green fees at Las Hadas golf course (reservations required). Golf carts mandatory from 9am-12pm; caddie or cart mandatory (fee) from 1pm (reservations required). The third person sharing a room receives 4 free green fees.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Las Hadas ResortManzanillo,Mexico
- Hotel Contacts
- Extra Info
Avenida Vista Hermosa s/n Peninsula de Santiago, Manzanillo 28867 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.