Las Hadas Resort
- What's Included
- All Inclusive Features
A truly unique resort featuring interiors of white stucco with domes, spirals and arches. The beach area is nice and calm for swimming while the pool area looks a little dated. The Las Hadas is located on a hill side so there are a lot of stairs and slopes which may prove tricky for those with mobility problems. The seafood restaurant is excellent. Entertainment team is not the most organized but they do offer fun, different theme nights each week. The Club rooms are closest to the beach while some of the standard rooms are on the hillside with a bit of a walk to the beach.
- Overall service was great, staff was responsive, friendly and willing to help.- The only issue was the bathroom in our room 906, it had a strong cigarette smoke smell that would not go away. We had to call room services, we were told that they would investigate and that all rooms are non-smoking rooms. I don't know that this issue was resolved during our stay the cigarette smoke did not go away. - Hotel is about 15 min from the Manzanillo airport. Good breakfast buffet, lunch served by the pool was good. very short walk to access the beach.
The air conditioner, door keys failed on multiple ocations and when we called the front desk to get them addressed they weren't attentive and said that they were short staffed. There were also multiple times when the restaurants ran out of utensils, cups, plates, and we were forced to wait prolonged times for accommodations.
I loved our stay at Las Hadas. The view from our rooms was gorgeous. Walking by the beach at night was awesome. The staff is very friendly and helpful. I didn't have to worry about anything. I love how peaceful Las Hadas is!
Your swimming towels policy, were you get cards to get towels is not indicative of a 4 star hotel. Honestly at times I felt we staying at hotel 6 . Your front desk was not very welcoming and had me wait almost an hour to find our reservation and no apologies were given for the wait. Your wait service by the pool area was the worst I have ever experienced. The only friendly staff in the hotel was valet and golf cars drivers.
We stayed in the Las Hadas Resort hotel for 1 night after a bus trip from Zihuatanejo( a nightmare ride) we arrived late and tired. They could'nt find our reservation and after 25 mins of fumbling we asked to speak to a manager. None available. Finally they gave us a large room overlooking the lagoon which had a beautiful view of the well kept grounds full of lush vegetation. Clearly they were not prepared. No water bottles, empty bar fridge no tv remote, the room had a musty smell and the curtains were dirty. Towels and bedding were old and thread bare. It was once a spectacular place you could see that; all white marble and great decor - faded. Hotel was almost empty and they make you wear a plastic wrist band, like you're 4 or going to a cheap disco. Please. Tacky. The choice of restaurants for a 4 star resort is pathetic. Buffet which looked like school cafateria food ( and according to 1 guest we spoke to tasted like it)or an expensive al la carte. We went to one of the 3 restaurants on the marina. Chaotic service. They couldn't handle a full house. Average food. Poor choice of wine by the glass. The pool was cold and the breakfast was help yourself to average cafe food again. Dismal reluctant service. What a total disappointment. But it gets worse. The marina is dirty, run down, the toilets are disgusting. Shame on them. The little row of shops are poorly stocked and never open on time. The laundry was non exsistent. Shut down. Crusiers are NOT welcome. They charge 250 pesos to bring your dingy into the run down marina and the day we arrived one dock had collasped. It is a poor joke.I don't think the management ever read these reviews, but they should. It is way past sell by date. The only way to town is a very expensive taxi rode or an uncomfortable bus ride. There is nothing to do or see. Nearby beaches are dirty and run down. We overheard some very unhappy Canadians complaining as well. We would never ever go back and will most definitely tell other cruisers to stay away. We had sailed down from PV antiscipating this cool place used as a setting for the movie Ten. Big mistake. Summary: Food less than averageService mediocreFront Desk rudeThey now rely heavily on Mexicans and their kids who come for the day and use the pool, but not cruisers. Why?
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 2 a la carte dinners per week w/reservations
- 3 themed buffet dinners per week
- Domestic drinks from 10am-1am
- Daytime tennis
- Use of gym
- Daily activities
- Nightly entertainment
- 233 rooms
- Buffet restaurant
- 3 a la carte restaurants: International, Seafood and Gourmet
- Bars including Swim-up bar
- Swimming pool
- Las Hadas 18-hole golf course
- Tennis courts
- Fitness room
- Beauty salon
- Car rental
Deluxe Hotel Rooms include:
- 1 king, 2 double or 2 single beds
- Satellite TV
- Mini-bar (fee)
- In-room safe
- Bathroom with shower
- Balcony or terrace
- Max occupancy 3 adults or 2 adults and 2 children
Brisas Beach Club Rooms include:
- Same features as Deluxe Rooms
- 1 king-size or 2 double beds
- Ocean view
- An exclusive adults only pool area and upgraded services and amenities
Brisas Beach Club Rooms with private plunge pool also available.
Kids Deals - Kids 7 & under stay & eat free when 2 sharing room with 2 adults; pay kids rate for air and transfers.
For the Kids - Kids 5-10 can enjoy supervised activities daily at Kids' Club. Open only during Christmas & New Year period, school break & Easter week; minimum number of kids must be registered. Babysitting service available (fee).
Golf Option - Unlimited green fees at Las Hadas golf course (reservations required). Golf carts mandatory from 9am-12pm; caddie or cart mandatory (fee) from 1pm (reservations required). The third person sharing a room receives 4 free green fees.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Las Hadas ResortManzanillo,Mexico
- Hotel Contacts
- Extra Info
Avenida Vista Hermosa s/n Peninsula de Santiago, Manzanillo 28867 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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