- What's Included
- All Inclusive Features
Hotel is a nice property located in the hotel area of Manzanillo, the hotel is nice and they are working to improve it. There is a lot of work going on. The staff is friendly and they care about making your stay pleasant. Polo in the pool bar is such a nice person who cares a lot about you, Miguel on the entertainment staff is also nice. The girls in the reception.Couple of things they need to improve, the food quality is poor, for an all inclusive the level of food need a lot of improvement, the food has no taste, they should work a lot more. The towels on the rooms take a lot of time to be replaced, they clean the room early in the morning but the towels are delivered late in the afternoon. This points make you think twice before choosing Tesoro for your stay in Manzanillo.
The hotel was a disappointment. Supposed to be all inclusive. It was not. If you want more that two bottles of water in your room, you have to pay. Food was poor - no selection, all you can eat of what the buffet is at specific hours. Bed bugs, you name it. Only upside, the view from the hotel to the bay. That's it.
Had a great time while there. Entertainment staff was very engaging, we had a few of them sit down with us at breakfast. Food was fresh and enjoyed the variety of fruit. Activities for every age group. A couple small complaints, our room had a very bad smell like the sewer was backing up even though the did a great job of cleaning. Our traveling companions did not have this issue and we ended up buying an air fresher and just shut the door at night. The front desk was not very nice.
Great time with the family, very friendly staff. Kids had a blast every time we go there. I strongly recommended. Every staff member are polite and very friendly. Good food, great shows specially the night shows. I wish we can go back again soon
Hotel room was very clean. Great staff, great service. Don't expect a lot of seafood from buffet but when hungry it will work. Walk to the beach and purchase from the various vendors under the palapas.Great food great prices. Will definitely go back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner dinner
- 2 a la carte dinners at gourmet restaurant (10 years and over)
- 2 a la carte dinners at outdoor grill
- House wine w/meals
- Domestic & International drinks from 11am-1am
- House wine w/meals
- In-room mini-bar stocked w/beer, water & soft drinks
- Theme parties
- Entrance to disco with drinks till 1am
- Daytime tennis
- Mini golf
- Pool games
- Games room
- Dance lessons
- Spanish lessons
- Daily activities
- Nightly entertainment
- Entrance to Disco, drinks until 1am
- 332 rooms in 19-storey building
- 3 restaurants, including 2 a la carte (Italian and Mexican)
- Snack bar
- 3 bars including swim-up bar
- Children's pool
- 4 tennis courts
- Gift shop
- Tour desk
- Fitness centre
- Whirlpool spa
- Sauna & steambath
- Massage service (fee)
- Beauty shop
- Car rental
- Laundry service (fee)
Hotel Rooms include:
- 1 king or 2 double beds
- Satellite TV
- Full bathroom
- Most rooms w/balconies
Kids Deals - Two kids 5 & under stay & eat free when sharing a room and existing bedding with 2 adults.
For the Kids - Kids Club for children ages 4-12 years, and water park with slides, swings, snack bar and movie area. Babysitting services available (fee).
Honeymooners - Receive a complimentary bottle of domestic wine & photo. Request at time of booking. Requires proof of marriage certificate.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Avenida Audiencia 1, Manzanillo 28867 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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