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El Cid Castilla Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion
The best family resort in Mazatlan, nice beach, amazing pools, great food and selection, limited bar options outside of the pool area, but the pool itself, the beach and the excellent service more than make up for it. This is a large hotel, but it has a down to earth�family feel to it. The rooms are a little outdated aesthetically, but they are absolutely immaculate. Definitely one of the best hotels in Mazatlan.

Overview
This 720-acre all-inclusive is practically a city unto itself, with its own Golf & Country Club, huge swimming pools and Aqua Sports Centre, along with a diverse selection of restaurants and bars including nightly dinner shows at the La Pergola Theatre. There is something for everyone at this lively hotel.

Location: Beachfront and within walking distance to the main shopping and dining district of the Golden Zone.

tripadvisor Traveler Reviews
  • nena2017 : Winnipeg, Manitoba
8 days stay

No issues with cleanliness during my stay.All inclusive was truly just that. Bookable à la carta meals are fancier than the buffet. Morning breakfast is nicer at ..I think la gordina or something close to that...if they give you ground level room try to fight it!! To close to the pool and the noise and ocean view much better from higher floors. I fought it successfully. Enjoy your stay@

  • khresneed : Winnipeg
bad treatment from staff

the staff would skip white peoples orders or skip us completely until we complained. also the sleeping quality was awful because there was always something every single night, I get that you had to have fun, but at 1 am it is little annoying.

  • 690granny : Edmonton, Canada
Alhambra restaurant

We just had our breakfast at this restaurant which has just opened. The variety of choices is plentiful. There is music by a local musician. Food is very good. Seems a bit of advertisement would help let the guests know there is another choice. It is beach front as a bonus. I suggest you try it.

  • matthewmN2687LZ : Red Rock
Worst hotel ever

Well if you are planning to go to mazatlan and has the option to book the cid hotel don't do it, it will be a big mistake... we book a vacation in the cid castilla for the fact has kids club and was a family hotel, no wasn't like that at all...the hotel stinks, the beds feel like rocks, same as the pillows, food was the worst ever experienced in my life....Plus the pictures the use is nothing like that, they has conect the cid castilla, el moro, y el cid granada, the pictures they show is front the pool of cid el.moro, the pool are disgusting no clean at all, and the bathroom just be careful is always wet and out of service, the beach you can't even enjoy it...I will suggest go somewhere else and dint get trick because you will regret it...

  • Albert K : Edmonton, Alberta, Canada
Location is Fantastic!!

Stayed at the El Cid Castilla from Dec 30th to January 6, 2017 with my girlfriend. Check in was quick and the bell hop quickly led us to our room, showed us around and turned on our air conditioning. The room was clean and as luck would have it, we ended up being in the lower building right on the beach. We were located on the 3rd floor and were happy with the room. Some people may not like this room as the sound of the waves at night is like a thunder storm and the door to the patio is just a thin hollow wooden door. We definitely had to have the A/C fan on all night as a constant sound to drown out the sound of the waves. This Hotel has various options as an all inclusive or not. The room has only a few bottles of water and a coffee maker with a bag of coffee. There is a charge to use these even if under the all inclusive plan and the proceeds go to an El Cid Charity. We did get confused as to what was included in our all inclusive package. The Breakfast Buffet we visited in the Mexican Restaurant was quite weak, no toast, not a banana in site and the bacon was scarce and could only get it from the omelette station lady. There is another restaurant facing the water and the food looked great in there but we were told that we could not eat there with our purple bracelet. The buffets did not thrill us at all but we did eat at the Mexican Restaurant and the Italian and Argentine restaurants and did not mind them.The booze was hit and miss, no bottles or cans of beer anywhere, just draft and drinks like Mojitos are made with some kind of pre mixed jug with chunks of mint that were unappealing.Not a ton of beach loungers and we found most people would go out before 7 am and put towels on the loungers and in many cases would not use them all day, very frustrating. The location is great and you can walk easily on the beach both directions. the sand is nice and the beach is flat. The water was clean and many people played in the waves. The center pools seemed to be more attractive to families with kids and did not appeal to us. I have stayed at many all inclusive resorts and this the worst one I have ever stayed at personally. Thank goodness there are many great restaurants close by and cold beer stores.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 500 rooms in one 17 storey & two low-rise buildings
  • 1 buffet and 2 a la carte restaurants (Mexican, International)
  • 3 bars including Swim-up bar
  • Pools with waterfalls, slides and swim-up bars
  • 27-hole golf course on site (fee)
  • 9 tennis courts (fee)
  • Fitness center (fee)
  • Sauna
  • Beauty salon & spa (fee)
  • Watersports center
  • Shopping plaza
  • Disco
  • Theatre

Castilla Hotel Rooms include:

  • 2 double beds or 1 king bed
  • A/C
  • TV
  • Ceiling fan
  • Balcony
  • Max occ. 4 persons

Kids Deal - Kids 0-14 years stay and eat free when sharing room and existing beds with 2 adults. Pay only airfare and transfers. Max 2 kids.

Exchange Privileges - Clients staying at the El Cid Castilla can use all services and facilities at the El Cid Granada. The two hotels are joined by a Skybridge.

Wedding Packages - Wedding packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • El Cid Castilla Resort
    Mazatlan,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
El Cid Castilla Beach Hotel
Av. Camaron Sabalo s/n, Mazatlan 82110 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.