El Cid Castilla Resort
- What's Included
From check in to check out always very polite staff, very welcoming....take your luggage to your room...vip concierge Rosy always happy to see us...Jorje and Angel always keeping our drinks full at the pool....so many choices for lunch and dinner with many different restaurants...seafood, steak house, Italian, Mediterranean, Japanese, international with buffett and of course mexican....7 pools to choose from 3 resorts in 1 stay with free transportation shuttle to them all. And some of the most beautiful sunsets on the beach
Great for families. Did not disappoint. Food was good, service was good. The beds are not good quality. The evenings in the lobby were very hot & the entertainment average. We had the all inclusive package which was the way to go.
We have stayed at El Cid for the last 10 years and have been very happy with our stays. This year wasn't so good. First The food has changed a lot and a couple of restaurants were closed durning our stay. The pool was closed 3 times for poop in the pool. I would suggest that you make parents make their kids were swimmers and have life guards check, its not fair for us that want to go swimming and cant.3rd our car was hit in your parking lot and none of the cameras taped any of it. they told us it was the angle of the camera and that it couldn't see the car. we are always excited to visit el Cid every year, but are thinking of trying somewhere new. The staff was great and friendly, but not sure if we will return. Thank you Jimmy
Resort was nice, but most of the bars closed at 5 or 6 except the one in the lobby. The rooms were very cleans and food was very good. If the bars were opened later then I would give it a perfect review.
Ok so I expected a lot more out of the food. Very disappointed when El Cid Castilla had no jacuzzi area. A lot of the food was American style Buffet no flavor, compare to GOLDEN CORAl at best. **No premium liqour avail with all inclusive** very strict on the 24 hour reservation for the premium so-called restaurants, and even at these the food was mediocre. Our maid was Laura Garcia Joya and was five stars all the way. Adylene Clarke took excellent care of a little problem right away, perfect customer SERVICE..AND HAS PERFECT ENGLISH!! I always tipped my wait staff and got excellent service Hotel downfalls ARE...NO JACIZZI, NO PREMIUM DRINKS AND BLAND FOOD. IF your family is four or more do the all-inclusive IF IT'S JUST 2 OF U.... Bargain Hunt for cheap hotels and eat on the Strip,street taco places average $3 an order, restaurants average $7 per plate If U HAVE A PROBLEM, ADYLENE CLARKE WILL WORK DELIGENTLY WITH YOU TO RESOLVE. IF YOU CAN, EXCHANGE YOUR MONEY FROM US SIDE..TAXI FROM AIRPORT TO STRIP IS ABOUT 300 PESOS,2 PEOPLE. TAKE little white Volkswagens around town average cost is 50 pesos per trip, if you have a large family take the red trucks the average 10 pesos per person.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 500 rooms in one 17 storey & two low-rise buildings
- 1 buffet and 2 a la carte restaurants (Mexican, International)
- 3 bars including Swim-up bar
- Pools with waterfalls, slides and swim-up bars
- 27-hole golf course on site (fee)
- 9 tennis courts (fee)
- Fitness center (fee)
- Beauty salon & spa (fee)
- Watersports center
- Shopping plaza
Castilla Hotel Rooms include:
- 2 double beds or 1 king bed
- Ceiling fan
- Max occ. 4 persons
Kids Deal - Kids 0-14 years stay and eat free when sharing room and existing beds with 2 adults. Pay only airfare and transfers. Max 2 kids.
Exchange Privileges - Clients staying at the El Cid Castilla can use all services and facilities at the El Cid Granada. The two hotels are joined by a Skybridge.
Wedding Packages - Wedding packages are available. Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
El Cid Castilla ResortMazatlan,Mexico
- Hotel Contacts
- Extra Info
Av. Camaron Sabalo s/n, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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