El Cid El Moro Beach
- What's Included
- All Inclusive Features
Our family all met at the el Cid for a gathering during the holidays. We had a great time. The facility is kept very clean and the staff were extremely nice. The food was good overall. We found other places for dinner since reservations were required at the El Cid in advance and usually were booked. My only complaint is about the linens......wrong sized sheets that would not stay on the beds and the pillows were so hard that we ran to Walmart to buy our own.
Excellent place to sit back, kick your feet up and enjoy and I was on a business trip. The facilities are top notch they're clean, modern, elegant and really make you feel welcome. The rooms come equipped with a full kitchen. You have access to all services.
Good resort, Bed were comfortable, Service was good. We had some noise issues due to blowing wind and they are very helpful to give us a different room. Breakfast and lunch was good but dinner need some improvements. Currency exchange rate was not good at the hotel, you can get a better rate if you go outside. We got 19 Mexican Dollars for 1 US dollar outside. We ate other places around the resort for some variety. There are some very good places to eat around the resort and are walking distance. Avoid all-inclusive deals. We did get a ride by El cid from the airport to the hotel but they will try to sell you time share while you are heading to the hotel. We did sign up but did not buy the expensive time share. Signing up for time share presentation we end up getting free massage for my wife a boat trip to stone Island. You can get cash or trips etc… and my advice to negotiate everywhere. Retuning back to airport you must get a taxi. We ordered the Uber and they did not like that. Uber cost $9.00 US, taxi was little expensive. Overall good experience.
My family and I stayed for two weeks. We had a great time. The site was beautiful, clean and accessible. The beach is pristine. The meals were tasty and the variety of restaurants was amazing. Be careful of the various options... Elite, VIP, Millionaire, Guest etc... not all guests have all advantages. The tennis courts were amazing and overall our vacation pas great. However: Several secuirty issues need to be adressed on the Castilla Tower. Also, over the christmas break, there was a severe shortage of long chairs which was very frustrating. Also, you need to expect to be approached by the "timeshare" section of this hotel.The service was very poor initially but got much better as we tipped.... There are random bands that play on the beach late at night that can be annoying.
The room check in is quick but room is not ready. Then the assigned room was changed 3 times every time I ask if the room is ready. Other than that, everything is fine.Transportation is convenient by taxi, or public bus.The bus Pebalo Centero on right side of resort entrance costs 10 Pasco each person to downtown. We took the bus to Aquarium and downtown. There are many restaurants close by.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily
- International and domestic drinks
- Daily pool and beach activities
- Spanish lessons
- Cooking lessons
- Evening entertainment at El Cid Castilla
- 390 rooms
- 2 restaurants
- Snack bar
- 2 bars, including swim-up bar
- Disco, located at El Cid Castilla Beach Hotel
- 2 pools
- Fitness centre (fee)
- Spa (fee)
- Tennis courts
- Water sports including scuba diving, snorkeling and banana boat rides for a fee
- Golf course (fee)
- Business centre (fee)
- 24 hr front desk
- Concierge Laundry (fee)
- 2 Double beds and 1 sofabed or pullout bed
- Separate living area
- Air Conditioning
- Cable TV
- Coffee or Tea Maker
- Full Kitchen
- In Room Safe
- Ironing Board
- Max Occupancy - 6 adults, 2 children, 6 total
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
El Cid El Moro BeachMazatlan,Mexico
- Hotel Contacts
- Extra Info
Av. Camaron Sabalo S/N, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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