El Cid El Moro Beach
- What's Included
- All Inclusive Features
We enjoyed our stay and felt safe even when we went into town for shopping. We went deep sea fishing on day and caught 3 tuna. The place is clean and has a decent gym and spa where we got massages. We will do it again.
The resort was very family oriented. Public areas were clean. Food and choice of venue was excellent. Breakfast on the terrace. Lunch at the pool and dinner at 9 different restaurants. In house tour company. Fishing fleet available. Transportation was easy. Many downtown streets were torn up at this time. They are getting ready for the international convention on tourism next year. The ocean was beautiful.
I just spent 9 days at El Cid, El Moro Beach Hotel in Mazatlan, Mexico. We were right on the beach and had many meals outside on the patios. They were very accommodating. Since I was traveling with a time-share owner, we were met at the air port with a van and an employee of the company. She explained all of the specials we were entitled to. It was a bit of time checking in but when they did not have two rooms in the same building for our party of 6 they ended up giving us the Penthouse! While the rooms seemed a little dated it was fantastic. Best view in the entire complex. We had the basic all-inclusive which was very adequate for our needs. There were about 9 different restaurants to choose from in addition to multiple snack bars and swim-up bars. You did have to watch the published times for the The tours available were well run and very reasonable, though they did run over in time from the published brochure time. A 5-hour tour was actually 6 hours and the City Tour was about 4.5 hours instead of the 3 hours published. The meals provided on the tours were very good and very authentic. If you want to see more of the historic Mexico these tours are the ones to take. My aunt (who is 89) actually got to go deep sea fishing, caught lots of fish and the restaurant cooked them for us that night (for an extra fee). The food on all of the buffets was very fresh and the fruit was the best. Mexico is not always handicap accessible but there was usually someone around to help us get my Aunt around or to direct us to the ramps. Would definitely do Western Mexico again. The sunsets were beautiful. There were about 3 hotels clustered around a huge pool and two more hotels across the road (one was a golf club) and a marina down the road a bit. There was a bus system that moved us around to the various hotels if we wanted to eat at their restaurants or wanted services offered at the other locations that were not within walking distance (the spa was at the golf club and the fishing was at the marina). The hotel picked us up at the airport but usually charged to return us at the end but we had a coupon for free transportation. The shuttle offered is only around their hotels and not into the city.
I have stayed at 2 El Cid's now. Cancun and now Mazatlan. Cancun is definitely a 5 star resort. Mazatlan I would give a 3-4 star. While our room was very nice the service was lacking. We would have to call every day to ask for bottled water to be stocked in our room. It is suppose to be stocked every morning. Services we had paid for with our all inclusive membership are done with ease in Cancun. In Mazatlan I had to ask time and time again, and then refer to our contract before it would get done. Everybody that works at El Cid is extremely nice and pleasant. I like that food can be ordered on the beach or beside the pool. It is a very large place and was extremely full when we were there. It seemed to hold everyone pretty well. The pools were packed. Luckily there is an adult pool that had less people.
Couldn't ask for more. Staff was very professional and friendly. Resort was immaculate. Plenty of activities and places to see and do. Would definitely go back again. When I needed something special from the staff, they were there on the double. It's as if nothing was too much to ask.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch and dinner daily
- International and domestic drinks
- Daily pool and beach activities
- Spanish lessons
- Cooking lessons
- Evening entertainment at El Cid Castilla
- 390 rooms
- 2 restaurants
- Snack bar
- 2 bars, including swim-up bar
- Disco, located at El Cid Castilla Beach Hotel
- 2 pools
- Fitness centre (fee)
- Spa (fee)
- Tennis courts
- Water sports including scuba diving, snorkeling and banana boat rides for a fee
- Golf course (fee)
- Business centre (fee)
- 24 hr front desk
- Concierge Laundry (fee)
- 2 Double beds and 1 sofabed or pullout bed
- Separate living area
- Air Conditioning
- Cable TV
- Coffee or Tea Maker
- Full Kitchen
- In Room Safe
- Ironing Board
- Max Occupancy - 6 adults, 2 children, 6 total
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
El Cid El Moro BeachMazatlan,Mexico
- Hotel Contacts
- Extra Info
Av. Camaron Sabalo S/N, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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