El Cid Marina Beach
- What's Included
Location: Oceanfront, 35 minutes from Rafael Buelna International Airport and 10 kilometers to downtown Mazatlan.
Travelled for a wedding with friends. The property itself is very nice, and there is nice access to the beach and several pools. We got guilted into taking a "sales tour" for a free gift and it left a bad taste in our mouth. Granted it was our choice to take the tour, but it was very unprofessional and definitely not worth the gift. The service was very good overall, but a little slow at the main restaurant. I would recommend the buffet if you are crunched for time. The staff was super nice and so were the facilities as well.
Right off the top, we've never been to Mazatlan prior to this trip.. I can't compare El Cid with any other resorts within the area, and after this week long stay, probably never will.. My pile of 5 star ratings may seem willy nilly, be assured, they are not !.! Upon our arrival, the welcome wagon seemed starved for tips, this was not the case.. The service was almost embarrassing, until we realized everyone was getting the same treatment..The staff was amazing !! If I was asked to name the #1 selling point of El Cid, the staff would be my answer.. Actually getting to know some of them within a few days, and them getting to know us was extremely relaxing.. I've been in the service industry for years, currently a freight conductor for CSX Railroad, and my wife a property manager for student housing, we are not rich people, but rich with people.. Guillermo, Victoria, Javier, Eric, Rosita, Angel, Lupita, the pool staff, even the life guards were easy going, friendly people.. It's been a month since we've been home, and these names come easy to me.. Then the atmosphere, culture and all around beauty of the resort, the city, the people, everything !! And a special thanks to Carlos, our cab driver and friend.. He helped make Mazatlan personal,real and safe.. As for the El Cid resort as a whole, Staff (yes), Food(OMG), Room(yes), Clean(yes), Fun(yes), Safe(yes), COST,,,, Oh My God !!!! Yes..... It's a great big world out there, make the El Cid Marina, in Maztlan Mexico one of your stops....
Wonderful service by all staff. Cannot think of a single thing that we were ever in need of that was not offered immediately. This includes shuttle service, restaurant, recreation, maid service and checking in/out.
The Marina is the pride of the El Cid’s four Mazatlán properties. This is because Senor Gomez and Armando have assembled a staff that cares about their guests.From the time you get off the shuttle you are greeted with people who consider you more than a guest, but a family member. The majority of the faces are from prior years which makes you feel at home. The front desk staff have a memory that is second to none. They remember faces and names from prior years. The Elite Club staff is there to make sure everything that you need a reality. The grounds are well kept and you have access to golf cart transportation if you need it for this large complex. The pools are always clean and the hot tub always warm. This resort is supported by several restaurants and bars to make sure you never go hungry or without a libation.Restaurants: Marina – La TerrazaBars: Lobby Bar – Calypso – La Iguana – Club Marina BeachIn most of these locations the staff have been there for year because they serve you like a special guest while still considering you as family.
My wife and I just spent a week at El Cid Marina and the experience was very good. We stayed in a 1 bedroom unit that was very clean, and roomy. There were separate AC controls in the kitchen /living-room area, as well as the bedroom and the temperature was easily as cool to cold as you like (we like it very cool especially in very hot humid climates. Housekeeping services were excellent. Room was cleaned daily with fresh towels and replacement of things like shampoo, soaps etc. The kitchenette is small but workable, 2 burner cooktop, sink and full size fridge (a surprise and most welcome). Kitchen tools not bad, but could have used a sharper large knife and a paring knife (none available). The place settings was to be 4 four people but there were only 3 dinner plates and 2 wine glasses when we checked in which indicates that they need better inventory control when guests check out for the next ones coming in. A phone call to the guest services remedies the situation quickly. The staff was friendly and very accommodating and when something major went wrong they were there to fix it very quickly. We noticed one evening around 10 PM that our fridge had quit working and contents were heating up. A call to the guest services had some one there to fix the problem within minutes even at that late hour, and after determining the fridge was toast, it was replaced within 10 minutes with a new one. Great service and guest care. Some rooms have balconies some not and some balconies are very small (hard pressed to sit forward looking straight out. Although we wanted to explore eateries outside the hotel itself, there is a very nice buffet and ala carte menu one the second floor accessible from the lobby, and another restaurant off the main floor. Both were super clean, and had we not had other dinner plans, probably would have them. Prices were bit on the high side, but not outrageously so, especially if you are a buffet fan. You also have an all inclusive meal plan available to you if you want. Moving along to the outside and the pools (there are two) - one with a swim up bar and food beverage service; the larger of the two, and the smaller pool towards the far end of the property had food and beverage service. This second pool although a bit smaller than the main pool was very interesting in that it has both a 4 foot deep section as well as a 9 foot deep part that led to some cool little "caves" under the man made "mountains and waterfalls. Adjacent to that pool is a fairly large hot tub that easily holds 10 - 15 people and is restricted from children under 12. This pool seemed to cater more towards adults. Met lots of Iguanas at this pool with as many a10 around at one time, varying in size. If you order food by the pool and go for a swim leaving your food on you chair, you will probably find that Iggy and friends will be more than happy and grateful to share with you - at least your veggies. And what they don't get to or not fast enough, the birds will swarm your spot. Quite fun to watch. Our only complaint about the pools is that people will come down very early in the morning, place towels on the chairs to reserve them, then disappear of hours or even most of the day. The hotel claims this is not allowed but they don't do anything about it despite complaining to them about this. There is no beach directly on the property but they run a small water taxi across the small inlet channel to a beach on the other side of the channel that is very nice with palapas (small shade huts with thatched roofs and chairs on the beach. We did not however swim in the ocean (regrettably) as there were some rough water and jellyfish warnings at the time. And finally if you want to go off the property and explore the "Golden Zone" the hotel offers a free shuttle service to take you to their other El Cid property which is close to the golden zone and from there you can walk and check out more of Mazatlán. And if you want to further explore old Mazatlán, you can hop on a bus outside the hotel grounds and for 10 pesos ride in air conditioned comfort, or for 7.5 pesos, travel in a non air-conditioned bus. All in all, this hotel has little to find wrong with it and much to enjoy. It is within walking distance to many places or as mentioned you can ride a bus vey inexpensively. We would definitely go back there again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 210 rooms in one 7-storey & ten 4-storey buildings
- 1 a la carte restaurant (International)
- 2 bars including Lobby bar, Swim up bar
- Room service (fee)
- 2 outdoor pools
- 27-hole golf course on-site
- Meeting facilities (fee)
- Shopping on-site (Sundry shop)
- Sauna (fee)
All accommodations include:
- Cable/Satellite TV
- In-room safe
- Balcony or Patio
- Bathroom with shower
- Coffee/tea maker
Junior Suites include:
- 2 double beds
- Max occ 4
One Bedroom Suites include:
- 1 king bed and 2 day beds
- Max occ 5 up to 4 adults
- Additional room categories available
Kids Deal - All Inclusive Plan: Kids 2-14 stay and eat free when sharing room and existing beds with 2 adults, Max 2 kids. Air & Hotel Plan: Kids 2-14 stay free when sharing room and existing beds with 2 adults; Max 2 kids.
For the Kids - Babysitting service (fee), Playground, Kids' section of main pool.
Bonus - All Inclusive guests receive complimentary upgrade to a One Bedroom Suite (if available at check-in) and use the features at the El Cid Castilla including: restaurants, bars, disco, lobby bar, theme dinner show, activities Kids Club and gym. Free shuttle service also available.
Honeymooners - Receive room upgrade (if available at check-in) and bottle of sparkling wine. Request when you book. Requires proof of marriage.
Golf - All Inclusive Golf Package includes unlimited green fees. Mandatory caddy, optional cart and gratuties are extra. Subject to tee-time availability. Additional rounds for same-day play are accepted after finishing first round. All guests sharing room must pay the All Inclusive with Golf rate, even if they are not using the golf portion. Package is non-refundable and non-transferable. ID may be required upon check-in at golf course.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
El Cid Marina BeachMazatlan,Mexico
- Hotel Contacts
- Extra Info
Av. Camaron Sabalo s/n, Mazatlan 82110 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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